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RS2056 EN
6/9/06
9:58 AM
Page 32
Troubleshooting Tips
Main Unit
EN
Problem
Solution
System will
• Check power cord for a secure
not turn
connection.
on
• Unplug the unit for a moment,
and then plug into power
source again.
• Check the outlet by plugging in
another device.
No sound
• Increase the volume setting.
• Check connection to speakers.
• Check that you have selected
the appropriate function: CD,
Tuner.
• Make sure mute is off.
• Make sure headphones are not
plugged in.
Poor radio
• Check antenna connection.
reception
• Move antenna.
• Turn off nearby electrical
appliances, such as hair dryer,
vacuum cleaner, microwave,
fluorescent lights.
CD does
• Check that CD is in the tray.
not play
• Check that CD label is facing
up.
• Check that PAUSE mode is not
on.
• Check that CD function is
selected.
• Use CD lens cleaner.
• Clean the disc.
• Try another CD.
25
Problem
Solution
CD sound
• Clean the disc.
skips
• Check disc for warping,
scratches, or other damage.
• Check if something is causing
the system to vibrate. If so,
move the system.
• Make sure the speakers are
at least 3 feet away or on a
different surface from the
main unit.
CD button
• Switch to another function
will not
(Tuner) and then back to CD.
respond, or
does not
change
discs when
you press
DISC SKIP
Remote
• Check that the batteries are
control
properly installed.
does not
• Replace weak batteries.
work
• Check the system is plugged
into power source.
• Point the remote directly at
the system's front panel.
• Move closer to the system.
• Remove any obstacles
between the remote and the
system.
Troubleshooting Tips
mp3 Player
Problem
Solution
The player
• Battery may be inserted
does not
incorrectly.
turn on
• Battery may be empty.
when
PLAY
button
pressed.
Skipping
• Repeat or random function
tracks or
may be activated.
bad sound
• There may be strong magnetic
quality?
fields (e.g. too close to TV) near
the unit.
• Low Battery level. Replace with
new one.
Cannot
• LOCK function may be
perform
activated.
playback?
• There may be no mp3 tracks in
the internal memory.
Cannot
• Make sure audio tracks are
playback
encoded in the mp3 or
tracks on
Windows Media formats at
the player.
supported bitrates.
Bitrates support by the player:
mp3 – 32 to 320 kbps
wma – 48 to 160 kbps
Check the website and/or
application help system of the
music download service provider
from where the content was
purchased from for license
acquisition details.
For more information on how
license acquisition works, go to
www.microsoft.com/windowsmedia/drm.
Problem
Solution
What does
PlaysForSure is a new logo
the
program from Microsoft®.
PlaysFor
Consumers can match the
Sure logo
PlaysForSure logo on a large
mean?
selection of devices and online
music stores. If you see the logo,
you'll know your digital media
will play for sure.
For more information on the
Microsoft PlaysForSure program,
visit www.PlaysForSure.com.
For more information on RCA
PlaysForSure devices, visit
www.rca.com.
USB display
• Check connection between
does not
your unit and the computer.
appear
when
connected
to
computer.
The player
• To reset the unit, turn the
does not
player off by removing the
respond to
battery. Reinsert the battery
key
properly and turn the player
operations?
on again to resume normal
operations.
Note:
This unit may temporarily cease to
function if subjected to electrostatic
disturbance. To resume normal
operation, it may be necessary to cycle
the power off and back on or to remove
and reinstall the batteries.
26
EN
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