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Supermicro X11SSW-TF User Manual

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X11SSW-TF
X11SSW-4TF
USER MANUAL
Revision 1.0a

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Summary of Contents for Supermicro X11SSW-TF

  • Page 1 X11SSW-TF X11SSW-4TF USER MANUAL Revision 1.0a...
  • Page 2 State of California, USA. The State of California, County of Santa Clara shall be the exclusive venue for the resolution of any such disputes. Supermicro's total liability for all claims will not exceed the price paid for the hardware product.

  • Page 3: About This Manual

    About This Manual This manual is written for system integrators, IT technicians and knowledgeable end users. It provides information for the installation and use of the X11SSW-TF/-4TF motherboard. About This Motherboard The Super X11SSW-TF/-4TF motherboard supports Intel® Xeon® E3-1200 v6/v5 series, 7th/6th Gen Core™...

  • Page 4: Contacting Supermicro

    X11SSW-TF/-4TF User Manual Contacting Supermicro Headquarters Address: Super Micro Computer, Inc. 980 Rock Ave. San Jose, CA 95131 U.S.A. Tel: +1 (408) 503-8000 Fax: +1 (408) 503-8008 Email: marketing@supermicro.com (General Information) support@supermicro.com (Technical Support) Website: www.supermicro.com Europe Address: Super Micro Computer B.V.

  • Page 5: Table Of Contents

    Preface Table of Contents Chapter 1 Introduction 1.1 Checklist ..........................8 Quick Reference .......................12 Quick Reference Table ......................13 Motherboard Features .......................15 1.2 Processor and Chipset Overview ..................19 1.3 Special Features ........................19 Recovery from AC Power Loss ..................19 1.4 System Health Monitoring ....................20 Onboard Voltage Monitors ....................20 Fan Status Monitor with Firmware Control ...............20 Environmental Temperature Control .................20...
  • Page 6 X11SSW-TF/-4TF User Manual DIMM Module Population Sequence ................32 DIMM Installation ......................33 DIMM Removal .........................33 2.5 Rear I/O Ports ........................34 2.6 Front Control Panel ......................39 2.7 Connectors .........................44 Power Connections ......................44 Headers ..........................46 2.8 Jumper Settings .........................57 How Jumpers Work ......................57 2.9 LED Indicators ........................63...
  • Page 7 Preface 4.5 IPMI ..........................102 4.6 Security ..........................105 4.7 Boot ..........................108 4.8 Save & Exit ........................110 Appendix A BIOS Codes Appendix B Software Installation B.1 Installing Software Programs ...................113 Appendix C Standardized Warning Statements Battery Handling ......................115 Product Disposal ......................117 Appendix D UEFI BIOS Recovery Appendix E Dual Boot Block BIOS Boot Block ......................122 BIOS Boot Block Corruption Occurrence ..............122...

  • Page 8: Chapter 1 Introduction

    • Product safety info: http://www.supermicro.com/about/policies/safety_information.cfm • If you have any questions, please contact our support team at: support@supermicro.com This manual may be periodically updated without notice. Please check the Supermicro website for possible updates to the manual revision level.
  • Page 9 Chapter 1: Introduction Figure 1-1. X11SSW-TF Motherboard Image...
  • Page 10 X11SSW-TF/-4TF User Manual Figure 1-2. X11SSW-4TF Motherboard Image Note: All graphics shown in this manual were based upon the latest PCB revision available at the time of publication of the manual. The motherboard you received may or may not look exactly the same as the graphics shown in this manual.
  • Page 11 Chapter 1: Introduction Figure 1-3. X11SSW-TF/-4TF Motherboard Layout (not drawn to scale) COM1 LED1 IPMI_LAN USB6/7 LAN1/2 LAN3/4 (3.0) JI2C2 JPG1 JI2C1 JPB1 USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL1 JPL2 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01...

  • Page 12: Quick Reference

    X11SSW-TF/-4TF User Manual Quick Reference IPMI_LAN LAN3/4 USB0/1 LAN1/2 JUIDB1 LED1 USB6/7 COM1 COM1 JI2C2 LED1 IPMI_LAN USB6/7 LAN3/4 LAN1/2 (3.0) JI2C2 JI2C1 JPG1 JI2C1 JPB1 USB0/1 JSXB1A JPG1 JPB1 COM2 COM2 JIPMB1 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB2/3...

  • Page 13: Quick Reference Table

    Chapter 1: Introduction Quick Reference Table Jumper Description Default Setting JBR1 BIOS Recovery Pins 1-2 (Normal) JBT1 Clear CMOS Short: Clear CMOS, Open: Normal JI2C1/JI2C2 SMB to PCI Slots Pins 1-2 (Enabled) JNVME1 NVMe Enable Pins 2-3 (Auto) JPB1 BMC Enable/Disable Pins 1-2 (Enabled) JPG1 VGA Enable...
  • Page 14 X11SSW-TF/-4TF User Manual Connector Description JTPM1 Trusted Platform Module (TPM)/Port 80 Connector JUIDB1 UID (Unit Identification) Switch LAN1/LAN2/LAN3/LAN4 10 Gigabit (RJ45) LAN Ports Internal Speaker/Buzzer USB 0/1 Back Panel USB 2.0 Ports USB 2/3, USB 4/5 Front Accessible USB 2.0 Headers USB 6/7 Back Panel USB 3.0 Ports...

  • Page 15: Motherboard Features

    • 16GB, 8GB, and 4GB, up to 64GB at 1.2V Note 1: Memory speed support depends on the processors used in the system. Note 2: For the latest CPU/memory updates, please refer to our website at http://www.supermicro.com/products/ motherboard. Chipset •...
  • Page 16 X11SSW-TF/-4TF User Manual Motherboard Features Peripheral Devices • Two (2) USB 2.0 ports on the rear I/O panel (USB 0/1) • Two (2) front accessible USB 2.0 headers (USB 2/3, 4/5) • Two (2) USB 3.0 ports on the rear I/O panel (USB 6/7) •...
  • Page 17 Note 1: The CPU maximum thermal design power (TDP) is subject to chassis and heatsink cooling restrictions. For proper thermal management, please check the chas- sis and heatsink specifications for proper CPU TDP sizing. Note 2: For IPMI configuration instructions, please refer to the Embedded IPMI Con- figuration User's Guide available at http://www.supermicro.com/support/manuals/.
  • Page 18 X11SSW-TF/-4TF User Manual Figure 1-4. Chipset Block Diagram IMVP 8 3 PHASE for Vcore #B-1 1 PHASE for VSA #B-0 #A-1 #A-0 PCI-E X16 8.0 Gb/S Skt-H4 SXB1 PCIe 3.0 x16 #0-15 LGA1151 DMI3 DMI3 x4 LAN3 LAN 3/4 PCI-E X4 GEN2 / 5.0Gb/S...

  • Page 19: Processor And Chipset Overview

    1.2 Processor and Chipset Overview Built upon the functionality and capability of the Intel E3-1200 v6/v5 series processors (Socket LGA 1151) and the Intel C236 PCH, the X11SSW-TF/-4TF motherboard offers maximum I/O expandability, energy efficiency, and data reliability in a 14-nm process architecture, and is optimized for embedded storage solutions, networking applications, or cloud-computing platforms.

  • Page 20: System Health Monitoring

    X11SSW-TF/-4TF User Manual 1.4 System Health Monitoring The motherboard has an onboard Baseboard Management Controller (BMC) chip that supports system health monitoring. Onboard Voltage Monitors The onboard voltage monitor will continuously scan crucial voltage levels. Once a voltage becomes unstable, it will give a warning or send an error message to the screen. Users can adjust the voltage thresholds to define the sensitivity of the voltage monitor.

  • Page 21: Power Supply

    As with all computer products, a stable power source is necessary for proper and reliable operation. It is even more important for processors that have high CPU clock rates. The X11SSW-TF/-4TF motherboard accommodates 24-pin ATX power supplies. Although most power supplies generally meet the specifications required by the CPU, some are inadequate.

  • Page 22: Chapter 2 Installation

    X11SSW-TF/-4TF User Manual Chapter 2 Installation 2.1 Static-Sensitive Devices Electrostatic Discharge (ESD) can damage electronic com ponents. To prevent damage to your motherboard, it is important to handle it very carefully. The following measures are generally sufficient to protect your equipment from ESD.

  • Page 23: Motherboard Installation

    USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL1 JPL2 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1 JPI2C1...

  • Page 24: Installing The Motherboard

    X11SSW-TF/-4TF User Manual Installing the Motherboard 1. Locate the mounting holes on the motherboard. See the previous page for the location. 2. Locate the matching mounting holes on the chassis. Align the mounting holes on the motherboard against the mounting holes on the chassis.

  • Page 25: Processor And Heatsink Installation

    CPU socket cap is in place and none of the socket pins are bent; otherwise, contact your retailer immediately. • Refer to the Supermicro website for updates on CPU support. Installing the LGA1151 Processor 1. Press the load lever to release the load plate, which covers the CPU socket, from its locking position.
  • Page 26 X11SSW-TF/-4TF User Manual 2. Gently lift the load lever to open the load plate. Remove the plastic cap. 3. Use your thumb and your index finger to hold the CPU at the North center edge and the South center edge of the CPU.
  • Page 27 Chapter 2: Installation 5. Do not rub the CPU against the surface or against any pins of the socket to avoid damaging the CPU or the socket. 6. With the CPU inside the socket, inspect the four corners of the CPU to make sure that the CPU is properly installed.

  • Page 28: Installing An Active Cpu Heatsink With Fan

    X11SSW-TF/-4TF User Manual Installing an Active CPU Heatsink with Fan 1. Locate the CPU fan power connector on the motherboard. (Refer to the layout on Thermal Grease the right for the CPU fan location.) 2. Position the heatsink so that the heatsink...
  • Page 29 Chapter 2: Installation 7. Align the four heatsink fasteners with the mounting holes on the motherboard. Gently push the pairs of diagonal fasteners (#1 & #2, and #3 & #4) into the mounting holes until you hear a click. Also, make sure to orient each fastener so that the narrow end of the groove is pointing outward.

  • Page 30: Removing The Heatsink

    X11SSW-TF/-4TF User Manual Removing the Heatsink Note: We do not recommend that the CPU or the heatsink be removed. However, if you do need to remove the heatsink, please follow the instructions below to remove the heatsink and to prevent damage done to the CPU or other components.

  • Page 31: Memory Support And Installation

    Memory Support The X11SSW-TF/-4TF motherboard supports up to 64GB of unbuffered (UDIMM) DDR4 ECC 2400/2133/1866/1600MHz memory in four memory slots. Populating these DIMM slots with memory modules of the same type and size will result in interleaved memory, which will improve memory performance.

  • Page 32: Dimm Module Population Sequence

    X11SSW-TF/-4TF User Manual DIMM Module Population Sequence When installing memory modules, the DIMM slots should be populated in the following order: DIMMB2, DIMMA2, DIMMB1, DIMMA1. • Always use DDR4 DIMM modules of the same type, size and speed. • Mixed DIMM speeds can be installed. However, all DIMMs will run at the speed of the slowest DIMM.

  • Page 33: Dimm Installation

    JBAT1 USB8(3.0) the same bank. USB9/10(3.0) JBT1 JTPM1 2. Push the release tabs outwards on both X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE ends of the DIMM slot to unlock it.

  • Page 34: Rear I/O Ports

    X11SSW-TF/-4TF User Manual 2.5 Rear I/O Ports See Figure 2-1 below for the locations and descriptions of the various I/O ports on the rear of the motherboard. COM1 LED1 IPMI_LAN LAN3/4 LAN1/2 USB6/7 (3.0) JI2C2 JPG1 JI2C1 JPB1 USB0/1 COM2...
  • Page 35 2. COM1 LAN3/4 LAN1/2 3. COM2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA IPMI CODE BAR CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1...
  • Page 36 X11SSW-TF/-4TF User Manual Universal Serial Bus (USB) Ports There are two USB 2.0 ports (USB0/1) and two USB 3.0 ports (USB6/7) located on the I/O back panel. The motherboard also has two front access USB 2.0 headers (USB2/3 and USB4/5) and one front access USB 3.0 header (USB9/10). The USB8 header is USB 3.0 Type-A.
  • Page 37 LAN3/4 LAN1/2 CTRL CTRL USB2/3 5. USB8 USB4/5 JPL1 JPL2 6. USB9/10 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA IPMI CODE BAR CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1...
  • Page 38 X11SSW-TF/-4TF User Manual LAN Ports Two 10 Gigabit Ethernet ports (LAN1 and LAN2) are located on the I/O back panel of the motherboard. In addition, a dedicated IPMI LAN is located above USB 0/1 ports on the back panel. All of these ports accept RJ45 cables. Please refer to the LED Indicator section for LAN LED information.

  • Page 39: Front Control Panel

    JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis. These connectors are designed specifically for use with Supermicro chassis. See the figure below for the descriptions of the front control panel buttons and LED indicators.

  • Page 40: Power Button

    X11SSW-TF/-4TF User Manual Power Button The Power Button connection is located on pins 1 and 2 of JF1. Momentarily contacting both pins will power on/off the system. This button can also be configured to function as a suspend button (with a setting in the BIOS - see Chapter 4). To turn off the power when the system is in suspend mode, press the button for 4 seconds or longer.
  • Page 41 Chapter 2: Installation Overheat (OH)/Fan Fail Connect an LED cable to pins 7 and 8 of the Front Control Panel to use the Overheat/Fan Fail LED connections. The LED on pin 8 provides warnings of overheat or fan failure. See the tables below for pin definitions.
  • Page 42 X11SSW-TF/-4TF User Manual NIC1/NIC2 (LAN1/LAN2) The NIC (Network Interface Controller) LED connection for LAN port 1 is located on pins 11 and 12 of JF1, and the LED connection for LAN port 2 is on pins 9 and 10. Attach the NIC LED cables here to display network activity.

  • Page 43: Power Led

    Chapter 2: Installation Power LED The Power LED connection is located on pins 15 and 16 of JF1. See the table below for pin definitions. Power LED Pin Definitions (JF1) Pin# Definition 3.3V PWR LED NMI Button The non-maskable interrupt button header is located on pins 19 and 20 of JF1. See the table below for pin definitions.

  • Page 44: Connectors

    X11SSW-TF/-4TF User Manual 2.7 Connectors Power Connections Main ATX Power Supply Connector The primary power supply connector (JPW1) meets the ATX SSI EPS 12V specification. You must also connect the 8-pin (JPW2) processor power connector to your power supply. ATX Power 24-pin Connector...
  • Page 45 USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA IPMI CODE BAR CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1 JPI2C1...

  • Page 46: Headers

    Headers Fan Headers The X11SSW-TF/-4TF has six fan headers (Fan1 - Fan6). All of these 4-pin fan headers are backwards-compatible with the traditional 3-pin fans. However, fan speed control is available for 4-pin fans only by Thermal Management via the IPMI 2.0 interface. See the table below for pin definitions.

  • Page 47: Chassis Intrusion

    2. Internal Buzzer COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1...
  • Page 48 X11SSW-TF/-4TF User Manual SGPIO Headers Two I-SGPIO (Serial Link General Purpose Input/Output) headers are located on the motherboard. They support the onboard I-SATA 3.0 ports. See the tables below for pin definitions. SGPIO Header I-SGPIO 1/2 Pin Definitions Pin# Definition...
  • Page 49 JIPMB1 3. JSD2 (DOM PWR) LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL1 JPL2 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA IPMI CODE BAR CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1...
  • Page 50 X11SSW-TF/-4TF User Manual TPM/Port 80 Header A Trusted Platform Module (TPM)/Port 80 header is located at JTPM1 to provide TPM support and a Port 80 connection. Use this header to enhance system performance and data security. See the table below for pin definitions.
  • Page 51 USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA IPMI CODE BAR CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1 JPI2C1...
  • Page 52 X11SSW-TF/-4TF User Manual 4-pin BMC External I C Header A System Management Bus header for IPMI 2.0 is located at JIPMB1. Connect the appropriate cable here to use the IPMB I C connection on your system. See the table below for pin definitions.
  • Page 53 Chapter 2: Installation M.2 Connection The X11SSW-TF/-4TF board contains one M.2 NGFF socket 3 connector at J3. M.2 was formerly Next Generation Form Factor (NGFF) and serves to replace mini PCI-E and mSATA. M.2 allows for a greater variety of card sizes, increased functionality, and spatial efficiency.
  • Page 54 X11SSW-TF/-4TF User Manual LAN3/LAN4 Activity LED Header The JF2 header provides LED activity for ports LAN3 and LAN4. See the table below for pin definitions. JF2 LAN3/LAN4 Activity LED Header Pin Definitions Pin# Definition Pin# Definition +3.3 Stby NIC4 Activity LED +3.3 Stby...
  • Page 55 Parallel ATA. See the tables below for pin definitions. Note 1: I-SATA4 and I-SATA5 are Supermicro SuperDOMs. These are yellow SATA- DOM connectors with power pins built in and do not require separate external power cables.
  • Page 56 X11SSW-TF/-4TF User Manual Unit Identifier Switch/UID LED Indicator A rear Unit Identifier (UID) switch and a rear UID LED (LED1) are located next to the VGA port on the motherboard. The front UID switch and UID LED are both located on the Front Control Panel (JF1) (with the front UID switch on pin 13, and the front LED on pin 7 of JF1).

  • Page 57: Jumper Settings

    Chapter 2: Installation 2.8 Jumper Settings How Jumpers Work To modify the operation of the motherboard, jumpers can be used to choose between optional settings. Jumpers create shorts between two pins to change the function of the connector. Pin 1 is identified with a square solder pad on the printed circuit board. See the diagram below for an example of jumping pins 1 and 2.
  • Page 58 X11SSW-TF/-4TF User Manual CMOS Clear JBT1 is used to clear the CMOS. Instead of pins, this jumper consists of contact pads to prevent accidental clearing of the CMOS. To clear the CMOS, use a metal object such as a small screwdriver to touch both pads at the same time to short the connection.
  • Page 59 USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1 JPI2C1...
  • Page 60 X11SSW-TF/-4TF User Manual LAN Port Enable/Disable Jumpers JPL1 and JPL2 enable or disable LAN ports 1/2 and 3/4 respectively on the motherboard. Refer to the table below for jumper settings. The default setting is Enabled. LAN1-LAN4 Enable/Disable Jumper Settings Jumper Setting...
  • Page 61 2. BIOS Recovery COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1...
  • Page 62 PCIe 3.0 x8 links to always run at dual PCIe 3.0 x4. See the table below for jumper settings. The default setting is Auto. Note: Use only NVMe add-on cards that have been validated by Supermicro. For the latest updates, please refer to our website at http://www.supermicro.com/products/ motherboard.

  • Page 63: Led Indicators

    2. LAN3/4 LEDs JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1...
  • Page 64 X11SSW-TF/-4TF User Manual IPMI LAN LEDs In addition to LAN1/2 and LAN3/4, a dedicated IPMI LAN is also located on the I/O back panel. The amber LED on the right indicates activity, while the green LED on the left indicates LAN 1/LAN 2 the speed of the connection.
  • Page 65 USB0/1 COM2 JIPMB1 LAN3/4 LAN1/2 CTRL CTRL USB2/3 USB4/5 JPL2 JPL1 JBAT1 USB8(3.0) USB9/10(3.0) JBT1 JTPM1 X11SSW-TF REV:1.01 DESIGNED IN USA BAR CODE IPMI CODE BIOS JSD2 JSD1 LICENSE MAC CODE SAN MAC JPW1 JPME2 JNVME1 JBR1 JWD1 I-SGPIO1 JPI2C1...

  • Page 66: Chapter 3 Troubleshooting

    X11SSW-TF/-4TF User Manual Chapter 3 Troubleshooting 3.1 Troubleshooting Procedures Use the following procedures to troubleshoot your system. If you have followed all of the procedures below and still need assistance, refer to the ‘Technical Support Procedures’ and/ or ‘Returning Merchandise for Service’ section(s) in this chapter. Always disconnect the AC power cord before adding, changing or installing any non hot-swap hardware components.

  • Page 67: System Boot Failure

    1. Make sure that the memory modules are compatible with the system and that the DIMMs are properly and fully installed. (For memory compatibility, refer to the memory compatibility chart posted on our website at http://www.supermicro.com.) 2. Check if different speeds of DIMMs have been installed. It is strongly recommended that you use the same RAM type and speed for all DIMMs in the system.

  • Page 68: Losing The System's Setup Configuration

    2. Memory support: Make sure that the memory modules are supported by testing the modules using memtest86 or a similar utility. Note: Refer to the product page on our website at http:\\www.supermicro.com for memory and CPU support and updates. 3. HDD support: Make sure that all hard disk drives (HDDs) work properly. Replace the bad HDDs with good ones.
  • Page 69 Chapter 3: Troubleshooting 3. Using the minimum configuration for troubleshooting: Remove all unnecessary components (starting with add-on cards first), and use the minimum configuration (but with the CPU and a memory module installed) to identify the trouble areas. Refer to the steps listed in Section A above for proper troubleshooting procedures.

  • Page 70: Technical Support Procedures

    BIOS release date/version (This can be seen on the initial display when your system first boots up.) • System configuration 4. An example of a Technical Support form is on our website at http://www.supermicro.com/ RmaForm/. • Distributors: For immediate assistance, please have your account number ready when placing a call to our Technical Support department.

  • Page 71: Frequently Asked Questions

    Updated BIOS files are located on our website at http://www. supermicro.com. Please check our BIOS warning message and the information on how to update your BIOS on our website. Select your motherboard model and download the BIOS file to your computer.

  • Page 72: Battery Removal And Installation

    X11SSW-TF/-4TF User Manual 3.4 Battery Removal and Installation Battery Removal To remove the onboard battery, follow the steps below: 1. Power off your system and unplug your power cable. 2. Locate the onboard battery as shown below. 3. Using a tool such as a pen or a small screwdriver, push the battery lock outwards to unlock it.

  • Page 73: Returning Merchandise For Service

    Shipping and handling charges will be applied for all orders that must be mailed when service is complete. For faster service, RMA authorizations may be requested online (http://www.supermicro.com/ support/rma/). This warranty only covers normal consumer use and does not cover damages incurred in shipping or from failure due to the alteration, misuse, abuse or improper maintenance of products.

  • Page 74: Chapter 4 Bios

    BIOS 4.1 Introduction This chapter describes the AMIBIOS™ Setup utility for the X11SSW-TF/-4TF motherboard. The BIOS is stored on a chip and can be easily upgraded using a flash program. Note: Due to periodic changes to the BIOS, some settings may have been added or deleted and might not yet be recorded in this manual.

  • Page 75: Main Setup

    Note: The time is in the 24-hour format. For example, 5:30 P.M. appears as 17:30:00. The date's default value is 03/02/2017 after RTC reset. Supermicro X11SSW-TF BIOS Version This item displays the version of the BIOS ROM used in the system.
  • Page 76 X11SSW-TF/-4TF User Manual Memory Information Total Memory This item displays the total size of memory available in the system. Memory Speed This item displays the memory speed.

  • Page 77: Advanced Setup Configurations

    Chapter 4: BIOS 4.3 Advanced Setup Configurations Use the arrow keys to select Boot Setup and press <Enter> to access the submenu items. Warning: Take caution when changing the Advanced settings. An incorrect value, a very high DRAM frequency, or an incorrect DRAM timing setting may make the system unstable. When this occurs, revert to the default to the manufacture default settings.
  • Page 78 X11SSW-TF/-4TF User Manual Bootup NumLock State Use this feature to set the Power-on state for the <Numlock> key. The options are On and Off. Wait For "F1" If Error Use this feature to force the system to wait until the "F1" key is pressed if an error occurs.

  • Page 79: Cpu Configuration

    Chapter 4: BIOS Power Button Function This feature controls how the system shuts down when the power button is pressed. Select 4 Seconds Override for the user to power off the system after pressing and holding the power button for 4 seconds or longer. Select Instant Off to instantly power off the system as soon as the user presses the power button.
  • Page 80 X11SSW-TF/-4TF User Manual • CPU C9 State • CPU C10 State • L1 Data Cache • L1 Code Cache • L2 Cache • L3 Cache • L4 Cache Hyper-threading (Available when supported by the CPU) Select Enabled to support Intel Hyper-threading Technology to enhance CPU performance.
  • Page 81 Chapter 4: BIOS Adjacent Cache Line Prefetch (Available when supported by the CPU) The CPU prefetches the cache line for 64 bytes if this feature is set to Disabled. The CPU prefetches both cache lines for 128 bytes as comprised if this feature is set to Enabled. CPU AES Select Enabled to enable Intel CPU Advanced Encryption Standard (AES) Instructions for CPU to enhance data integrity.
  • Page 82 X11SSW-TF/-4TF User Manual 1-Core Ratio Limit Override This increases (multiplies) one clock speed in the CPU core in relation to the bus speed when one CPU core is active. Press "+" or "-" on your keyboard to change the value. Enter 0 to use the manufacture default setting.

  • Page 83: Chipset Configuration

    Chapter 4: BIOS C-State Pre-Wake This feature allows the user to enable or disable the C-State Pre-Wake. The options are Disabled and Enabled. Package C-State Limit Use this feature to set the Package C-State limit. The options are C0/C1, C2, C3, C6, C7, C7s, C8, and Auto.

  • Page 84: Graphics Configuration

    X11SSW-TF/-4TF User Manual Graphics Configuration Graphics Configuration Primary Display Use this feature to select the graphics device to be used as the primary display. The options are Auto, PEG, and PCIE. Primary PCIE This feature allows the user to specify which graphics device to be used as the primary graphics card.

  • Page 85: Memory Configuration

    Chapter 4: BIOS Memory Configuration Memory Configuration The following memory information will be displayed: • Memory RC Version • Memory Frequency • Total Memory • • DIMMA1 • DIMMA2 • DIMMB1 • DIMMB2 • Memory Timings (tCL-tRCD-tRP-tRAS) Maximum Memory Frequency Use this feature to set the maximum memory frequency for onboard memory modules.

  • Page 86: Pci Express Configuration

    X11SSW-TF/-4TF User Manual REFRESH_2X_MODE Use this feature to select the refresh mode. The options are Disabled, 1-Enabled for WARM or HOT, and 2-Enabled HOT only. Closed Loop Thermal Management Use this feature to monitor the power consumption and temperature of the system to predict a thermal trend.

  • Page 87: Sata Configuration

    Chapter 4: BIOS PCH PCI-E 3.0 M.2 PCH PCI-E 3.0 M.2 ASPM Support Use this item to set the Active State Power Management (ASPM) level for the PCI-E 3.0 M.2 device installed on the slot specified. Select Auto for the system BIOS to automati- cally set the ASPM level based on the system configuration.
  • Page 88 X11SSW-TF/-4TF User Manual *If the item "SATA Mode Selection" is set to AHCI, the following items will be displayed: Serial ATA Port 0 ~ Port 5 This item displays the information detected on the installed SATA drive on the particular SATA port.
  • Page 89 Chapter 4: BIOS Port 0 ~ Port 5 Spin Up Device On an edge detect from 0 to 1, set this item to allow the PCH to initialize the device. The options are Disabled and Enabled. Port 0 ~ Port 5 SATA Device Type Use this item to specify if the SATA port specified by the user should be connected to a Solid State drive or a Hard Disk Drive.

  • Page 90: Usb Configuration

    X11SSW-TF/-4TF User Manual Onboard LAN1 Option ROM Onboard LAN2 Option ROM Onboard LAN3 Option ROM Onboard LAN4 Option ROM Use the above four items to select the type of device installed in a LAN port specified by the user for system boot. The default setting for Onboard LAN1 Option ROM is PXE, and the default setting for Onboard LAN2 Option ROM/Onboard LAN3 Option ROM/Onboard LAN4 Option ROM is Disabled.

  • Page 91: Super Io Configuration

    Chapter 4: BIOS Legacy USB Support (Available when USB Functions is not Disabled) Select Enabled to support legacy USB devices. Select Auto to disable legacy support if USB devices are not present. Select Disabled to have USB devices available for EFI (Extensive Firmware Interface) applications only.

  • Page 92: Serial Port 2

    X11SSW-TF/-4TF User Manual Serial Port 2 Serial Port 2 This submenu allows the user the configure settings of Serial Port 2. Serial Port 2 Select Enabled to enable the selected onboard serial port. The options are Disabled and Enabled. Device Settings This item displays the status of a serial part specified by the user.

  • Page 93: Serial Port Console Redirection

    Chapter 4: BIOS • ME FW SKU Information • End-of-POST Status Serial Port Console Redirection COM1 COM1 Console Redirection Select Enabled to enable console redirection support for a serial port specified by the user. The options are Disabled and Enabled. *If the item "COM1 Console Redirection"...
  • Page 94 X11SSW-TF/-4TF User Manual COM1 Stop Bits A stop bit indicates the end of a serial data packet. Select 1 Stop Bit for standard serial data communication. Select 2 Stop Bits if slower devices are used. The options are 1 and 2.
  • Page 95 Chapter 4: BIOS *If the item "SOL/COM2 Console Redirection" is set to Enabled, the following items will become available for configuration: SOL/COM2 Console Redirection Settings Use this feature to specify how the host computer will exchange data with the client computer, which is the remote computer used by the user.
  • Page 96 X11SSW-TF/-4TF User Manual COM2 VT-UTF8 Combo Key Support Select Enabled to enable VT-UTF8 Combination Key support for ANSI/VT100 terminals. The options are Disabled and Enabled. COM2 Recorder Mode Select Enabled to capture the data displayed on a terminal and send it as text messages to a remote server.

  • Page 97: Acpi Settings

    Chapter 4: BIOS Terminal Type Use this feature to select the target terminal emulation type for Console Redirection. Select VT100 to use the ASCII character set. Select VT100+ to add color and function key support. Select ANSI to use the extended ASCII character set. Select VT-UTF8 to use UTF8 encoding to map Unicode characters into one or more bytes.

  • Page 98: Trusted Computing

    X11SSW-TF/-4TF User Manual Trusted Computing 2.0  TPM20 Device Found Security Device Support If this feature and the TPM jumper on the motherboard are both set to Enabled, onboard security devices will be enabled for TPM (Trusted Platform Module) support to enhance data integrity and network security.

  • Page 99: Iscsi Configuration

    Chapter 4: BIOS TPM2.0 UEFI Spec Version Use this feature to specify the TPM UEFI spec version. TCG 1.2 has support for Windows® 2012, Windows 8, and Windows 10. TCG 2 has support for Windows 10 or later. The options are TCG_1_2 and TCG_2.

  • Page 100: Event Logs

    X11SSW-TF/-4TF User Manual 4.4 Event Logs Use this feature to configure Event Log settings. Change SMBIOS Event Log Settings  Enabling/Disabling Options SMBIOS Event Log Change this item to enable or disable all features of the SMBIOS Event Logging during system boot.

  • Page 101: View Smbios Event Log

    Chapter 4: BIOS SMBIOS Event Log Standard Settings Log System Boot Event This option toggles the System Boot Event logging to enabled or disabled. The options are Enabled and Disabled. MECI The Multiple Event Count Increment (MECI) counter counts the number of occurences that a duplicate event must happen before the MECI counter is incremented.

  • Page 102: Ipmi

    X11SSW-TF/-4TF User Manual 4.5 IPMI Use this feature to configure Intelligent Platform Management Interface (IPMI) settings. BMC Firmware Revision This item indicates the IPMI firmware revision used in your system. IPMI Status (Baseboard Management Controller) This item indicates the status of the IPMI firmware installed in your system.

  • Page 103: Bmc Network Configuration

    Chapter 4: BIOS When SEL is Full This feature allows the user to decide what the BIOS should do when the system event log is full. Select Erase Immediately to erase all events in the log when the system event log is full.
  • Page 104 X11SSW-TF/-4TF User Manual Gateway IP Address This item displays the Gateway IP address for this computer. This should be in decimal and in dotted quad form (i.e., 172.31.0.1). VLAN Use this item to enable or disable the IPMI VLAN function. The options are Disable and Enable.

  • Page 105: Security

    Chapter 4: BIOS 4.6 Security This menu allows the user to configure the following security settings for the system. Password Check Select Setup for the system to check for a password at Setup. Select Always for the system to check for a password at bootup or upon entering the BIOS Setup utility. The options are Setup and Always.

  • Page 106: Key Management

    X11SSW-TF/-4TF User Manual CSM Support Select Enabled to support the EFI Compatibility Support Module (CSM), which provides compatibility support for traditional legacy BIOS for system boot. The options are Disabled and Enabled. *If the item "Secure Boot Mode" is set to Custom, the following item will become available for configuration: Key Management...

  • Page 107: Authorized Signatures

    Chapter 4: BIOS Authorized Signatures Set New Key Select Yes to load the database from the manufacturer's defaults. Select No to load the DB from a file. The options are Yes and No. Append Key Select Yes to add the database from the manufacturer's defaults to the existing DB. Select No to load the DB from a file.

  • Page 108: Boot

    X11SSW-TF/-4TF User Manual 4.7 Boot Use this feature to configure Boot Settings: Boot Configuration Boot Mode Select Use this item to select the type of device that the system is going to boot from. The options are LEGACY, UEFI, and DUAL.
  • Page 109 Chapter 4: BIOS • Dual Boot Order #6 • Dual Boot Order #7 • Dual Boot Order #8 • Dual Boot Order #9 • Dual Boot Order #10 • Dual Boot Order #11 • Dual Boot Order #12 • Dual Boot Order #13 •...

  • Page 110: Save & Exit

    X11SSW-TF/-4TF User Manual 4.8 Save & Exit Select the Exit tab from the BIOS setup utility screen to enter the Exit BIOS Setup screen. Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration, and reboot the computer.
  • Page 111 Chapter 4: BIOS Default Options Restore Optimized Defaults To set this feature, select Restore Optimized Defaults from the Save & Exit menu and press <Enter>. These are factory settings designed for maximum system stability, but not for maximum performance. Save as User Defaults To set this feature, select Save as User Defaults from the Exit menu and press <Enter>.

  • Page 112: Appendix A Bios Codes

    X11SSW-TF/-4TF User Manual Appendix A BIOS Codes BIOS Error POST (Beep) Codes During the POST (Power-On Self-Test) routines, which are performed upon each system boot, errors may occur. Non-fatal errors are those which, in most cases, allow the system to continue to boot. These error messages normally appear on the screen.

  • Page 113: Appendix B Software Installation

    Appendix B Software Installation B.1 Installing Software Programs The Supermicro FTP site contains drivers and utilities for your system at ftp://ftp.supermicro. com. Some of these must be installed, such as the chipset driver. After accessing the FTP site, go into the CDR_Images directory and locate the ISO file for your motherboard.
  • Page 114 SuperDoctor ® The Supermicro SuperDoctor 5 is a hardware monitoring program that functions in a command-line or web-based interface in Windows and Linux operating systems. The program monitors system health information, such as CPU temperature, system voltages, system power consumption, and fan speed, and provides alerts via email or the Simple Network Management Protocol (SNMP).

  • Page 115: Appendix C Standardized Warning Statements

    The following statements are industry standard warnings, provided to warn the user of situations that might potentially cause bodily injury. Should you have questions or experience difficulty, contact Supermicro's Technical Support department for assistance. Only certified technicians should attempt to install or configure components.
  • Page 116 X11SSW-TF/-4TF User Manual Attention Danger d'explosion si la pile n'est pas remplacée correctement. Ne la remplacer que par une pile de type semblable ou équivalent, recommandée par le fabricant. Jeter les piles usagées conformément aux instructions du fabricant. ¡Advertencia! Existe peligro de explosión si la batería se reemplaza de manera incorrecta. Reemplazar la batería exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante.

  • Page 117: Product Disposal

    Appendix C: Warning Statements Product Disposal Warning! Ultimate disposal of this product should be handled according to all national laws and regulations. 製品の廃棄 この製品を廃棄処分する場合、 国の関係する全ての法律 ・ 条例に従い処理する必要があります。 警告 本产品的废弃处理应根据所有国家的法律和规章进行。 警告 本產品的廢棄處理應根據所有國家的法律和規章進行。 Warnung Die Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen.

  • Page 118: Appendix D Uefi Bios Recovery

    Warning: Do not upgrade the BIOS unless your system has a BIOS-related issue. Flashing the wrong BIOS can cause irreparable damage to the system. In no event shall Supermicro be liable for direct, indirect, special, incidental, or consequential damages arising from a BIOS update.
  • Page 119 USB device or a writable CD/DVD. Note 1: If you cannot locate the "Super.ROM" file in your drive disk, visit our website www.supermicro.com to download the BIOS package. Extract the BIOS binary image into a USB flash device and rename it "Super.ROM" for BIOS recovery use.
  • Page 120 X11SSW-TF/-4TF User Manual 3. After locating the healthy BIOS binary image, the system will enter the BIOS Recovery menu as shown below: Note: At this point, you may decide if you want to start the BIOS recovery. If you decide to proceed with BIOS recovery, follow the procedures below.
  • Page 121 Appendix D: UEFI BIOS Recovery 5. After the BIOS recovery process is complete, press any key to reboot the system. 6. Using a different system, extract the BIOS package into a bootable USB flash drive. 7. When a DOS prompt appears, enter FLASH.BAT BIOSname.### at the prompt. Note: Do not interrupt this process until the BIOS flashing is complete.

  • Page 122: Appendix E Dual Boot Block

    X11SSW-TF/-4TF User Manual Appendix E Dual Boot Block E.1 Introduction This motherboard supports the Dual Boot Block feature, which is the last-ditch mechanism to recover the BIOS boot block. This section provides an introduction to the feature. BIOS Boot Block A BIOS boot block is the minimum BIOS loader required to enable necessary hardware components for the BIOS crisis recovery flash that will update the main BIOS block.
  • Page 123 Appendix E: Dual Boot Block E.2 Steps to Reboot the System by Using Jumper JBR1 1. Power down the system. 2. Close pins 2-3 on jumper JBR1 and power on the system. 3. Follow the BIOS recovery SOP listed in the previous chapter (Appendix D). 4.

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