Contents Safety information What you need to know about the safety instructions Important safety symbols Important safety precautions Installation What’s included Installation requirements Step-by-step installation Before you start Prewash (Water Jet & Built-in sink) Detergent guidelines Smart Check Laundry guidelines Operations Control panel Simple steps to start...
Safety information Congratulations on your new Samsung washing machine. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your washing machine’s many benefits and features.
Safety information These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
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5. The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. 6. For washing machines having ventilation openings in the base, the installation instructions shall state that the openings must not be obstructed by a carpet.
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Safety information Critical installation warnings WARNING The installation of this appliance must be performed by a qualified technician or service company. • Failure to do so may result in electric shock, fire, an explosion, problems with the product, or injury. Plug the power cord into a wall socket that meets local electrical specifications.
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Failure to do so may result in electric shock. If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung Customer Service. • Failure to do so may result in electric shock or fire.
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• In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it. Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm.
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Using the product for business purposes qualifies as a product misuse. In this case, the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse.
What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, contact a local Samsung customer center or the retailer. 10 English WA8700K(TSE)_DC68-03823P-00_EN.indd 10...
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01 Drain hose 02 Hose guide* 03 Door 04 Built-in sink 05 Water Jet 06 Magic filter 07 Tub 08 Levelling feet 09 Water hose (Hot) 10 Water hose (Cold) 11 Control panel 12 Detergent drawer 13 Power cord NOTE •...
Installation Installation requirements Electrical supply and grounding Drain • Make sure the drain hose is not clogged. WARNING • We recommend a standpipe in height • AC 220-240 V / 50 Hz fuse or circuit of 90-100 cm. The drain hose must be breaker is required.
Step-by-step installation STEP 1 Select a location Location requirements: Solid, level surface without carpeting or flooring that may obstruct ventilation • Away from direct sunlight • • Adequate room for ventilation and wiring • The ambient temperature is always higher than the freezing point (0 ˚C) •...
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Installation STEP 2 Leveling your washer See if the washer is level by checking the position of the tub: 1. Slide the washer into position. 2. Open the lid of the washer, and pour the water into the tub to just below the pulsator level.
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STEP 3 Connect the water hose Connect the water hose to the water tap. 1. Remove the adaptor (A) from the water hose (B). 2. Use a Philips screwdriver to loosen four screws on the adaptor. 3. Hold the adaptor and turn part (C) in the arrow direction to loosen it by 5 mm (*).
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Installation 6. While holding down part (D), connect the water hose to the adaptor. Then, release part (D). The hose fits into the adaptor with a clicking sound. 7. Connect the other end of the water hose to the inlet valve on the back of the washing machine.
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WARNING Stop using the washing machine if there is a water leak, and contact a local Samsung service center. Otherwise, this may cause electric shock. CAUTION Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-pressure hose.
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Installation STEP 4 Position the drain hose General type 1. Press and hold down the joint ring, and insert it into the drain hose. 2. Insert the drain hose into the drain outlet. Make sure to connect them firmly using the joint ring. The drain hose is extensible.
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Pump type (Applicable models only) 1. Open the hose cap (A), and insert the drain hose. Tighten the drain hose using the joint ring. NOTE • The position (side or rear) of the drain outlet depends on the model. • Availability of the hose cap depends on the model.
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Installation CAUTION • Do not exceed 3 m (*) for the total length of extended hoses. • Do not let the drain hose run over doorsills that protrude 5 cm (**) or more from the floor. • Do not run the drain hose under the bottom of the machine.
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2 Leveling your washer" section on page 14 for instructions. STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically. For more accurate weight detection, please run Calibration Mode after the installation. To run Calibration Mode, follow these steps: 1.
Before you start Prewash (Water Jet & Built-in sink) Water Jet and Built-in sink help you hand-wash before the washing machine starts operation. Water Jet is available only when the door is open and the water level set to less than High. For prewashing, use the Built-in sink that is designed for hand-washing.
Detergent guidelines The washing machine provides a two-compartment dispenser for detergent and fabric softener. The bleach compartment is located on the left side of the tub. • Softener compartment (A): Add a recommended amount of fabric softener into the softener compartment. •...
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Before you start To apply detergents 1. Open the door. 2. Locate the detergent drawer, and slide it open. 3. Apply liquid detergent into the liquid detergent compartment. NOTE For powder detergent, remove the liquid detergent compartment. 4. Add a recommended amount of fabric softener into the softener compartment.
Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the Apple Store, and install it on a mobile device featuring a camera function. The Smart Check function has been NOTE optimized for Galaxy &...
Before you start Laundry guidelines Checkpoints • Check for stains or dirt. Apply a little detergent to a white towel. Rub the white towel and the dirty clothes together to transfer the dirt or color to the white towel. Before washing, pre-treat the sleeves, collars, dress hems, and pockets by brushing with •...
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STEP 1 Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • Color: Separate whites from colors. • Size: Mixing different-sized items together in the tub improves the washing performance. •...
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Before you start CAUTION Make sure to soak inflatable items (such as blankets, and cotton-filled or microfibre quilets) in water before you run a cycle. • Inflatable items may cause damage to the laundry or the machine during the wash or drying process.
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STEP 5 Determine the load capacity Make sure the laundry does not exceed the plastic area (A) in the figure on page 28. Otherwise, it may cause the washing machine to not wash properly or cause damage to the machine or the laundry itself, or a water leak. NOTE When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced.
Operations Control panel 01 Cycle Panel Press to select a cycle. Displays the current cycle information and estimated time remaining, 02 Display or an information code if the washing machine needs to be checked. 03 Water Level Press to change the water level manually. Press to adjust the wash time or press and hold to start wash cycle 04 Wash Time only.
Press to toggle between two different water temperature options. 10 Temp. • Cold: For brightly colored, very lightly soiled items. • Hot: For colorfast items. 11 POWER Press to turn on/off the washing machine. Press and hold to start an operation, or press to stop an operation 12 START/PAUSE temporarily.
Operations Auto cycles Cycle Description • For most fabrics including cottons, linens, and normally soiled NORMAL items. HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items. • For small loads of lightly soiled items. This cycle uses less SUPER ECO WASH energy.
Special features Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the tub. Activating the Child Lock function Press and hold Wash Time and Rinse Times simultaneously for approximately 3 seconds. •...
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Operations Deactivating the Child Lock function Press and hold both Wash Time and Rinse Times simultaneously for approximately 3 seconds. • When you deactivate the Child Lock function, the Child Lock indicator is turned off. • The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.
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Delay End You can set the washing machine to finish a cycle later. The hour displayed indicates the time the wash will finish. 1. Select a cycle. Then, change the cycle settings if necessary. 2. Press Delay End repeatedly until a desired end time is set. 3.
Maintenance Cleaning Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Exterior • Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. • Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads.
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• Run an additional RINSE+SPIN cycle to completely remove residue. • Though stainless tubs do not rust easily, they may get rusty in the following cases; if rust should occur, wipe them with neutral detergent on a sponge or soft cloth. •...
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Maintenance Magic filter 1. Press down the upper area of the filter case to remove. 2. Unlock the cover, and clean the filter with running water and a brush. 3. When cleaning is complete, close the cover and reinsert the filter case to the original position.
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Pump filter (applicable models only) 1. Put a floor-cloth or towel under the Pump filter. Turn the filter knob anticlockwise to remove. 2. Clean the filter with running water and a soft brush. 3. Reinsert the filter, and turn clockwise until it locks into position.
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Maintenance Mesh filter 1. Use pliers to pull out the mesh filter from inside the water inlet as shown. 2. Use a soft brush to clean the mesh filter with running water. 3. Reinsert the filter. Make sure it is tightened against water leaks.
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Detergent drawer 1. Fully pull out the detergent drawer. 2. To remove, pull the detergent drawer while pushing the ends of each side. 3. Remove the inserts from the compartments. Rinse the inserts and the drawer in warm water and clean with a soft brush.
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Maintenance 4. Clean the drawer opening thoroughly with a small, non-metallic brush. 5. Return the insert to the proper compartments. Replace the drawer by placing the drawer rail (A) on the compartment rail (B) while tilting the drawer downward. 6. Fully push the drawer back to close. 42 English WA8700K(TSE)_DC68-03823P-00_EN.indd 42 8/18/2020 8:13:40 PM...
Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Make sure you use rated power for the product. • Does not turn on. • Make sure the power cord is completely plugged in. •...
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Troubleshooting Problem Action • Make sure the washing machine is set on a level floor. If the floor is not level, use the levelling feet to adjust the washing machine. • Make sure the washing machine is not contacting any other object.
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Problem Action • Fully open both water taps. • Make sure the temperature selection is correct. • Make sure the hoses are connected to the correct water taps. Flush water lines. • Disconnect the hoses and clean the screens. The hose filter screens may be clogged.
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Excessive suds collect in recesses and can cause foul odors. Has odors. • Run cleansing cycles to sanitize periodically. Dry the washing machine interior after a cycle has finished. • If a problem persists, contact a local Samsung service center. 46 English WA8700K(TSE)_DC68-03823P-00_EN.indd 46 8/18/2020 8:13:41 PM...
Information codes If the washing machine fails to operate, you may see an information code on the display. Check the table below and try the suggestions. Code Action The WaterLevel sensor is not working properly. • Check WaterLevel Sensor wire harness. •...
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Troubleshooting Code Action Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure the drain hose is positioned correctly, depending on the connection type. • Clean the debris filter as it may be clogged. •...
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Display for additional rinsing. • Show additional rinsing is sensing unbalance. • Method of releasing the display. • Any key input. If any information code keeps appearing on the screen, contact a local Samsung service center. English 49 WA8700K(TSE)_DC68-03823P-00_EN.indd 49 8/18/2020 8:13:41 PM...
Specifications Specification sheet Top loading washing machine Type WA18M8700** Maximum load capacity Washing 18.0 (kg) AC 220-240 V / Power consumption (W) 700-800 50 Hz Dimensions (mm) W686 x D744 x H1077 Net weight (kg) 58.5 Water pressure (MPa (kg·f/cm 0.05-0.78 (0.5-8.0) Spin speed (rpm) NOTE...
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QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/za/support MAURITIUS 800 5050 www.samsung.com/africa_en/support NIGERIA 0800 726 7864 www.samsung.com/africa_en/support DC68-03823P-00 WA8700K(TSE)_DC68-03823P-00_EN.indd 52 8/18/2020 8:13:41 PM...