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Troubleshooting
The manufacturer, following a policy of constant development and up-dating of
the product, may make modifications without giving prior notice.
CHECKPOINTS
If you encounter an issue with the dishwasher, first check the table below and try the suggestions.
•
Maintenance and repair of Samsung products are carried out by authorized services throughout their
economic life. Samsung has no responsibility for any malfunctions, security problems and damages that
may occur in case of any intervention to the product by a person/institution other than the Samsung
Authorized Service. If the product is intervened by a person/institution other than Samsung Authorized
Service providers, the product will be out of warranty even if it has not been minimum 24 months from
the date of purchase.
•
You may find the installation, maintenance, repair, cleaning information about the device, the list of spare
parts of the device, and the necessary information for ordering spare parts that can be supplied by
authorized service at http://samsung.com/support or call centre 4447711.
PROBLEM
Dishwasher doesn't
run
Drain pump doesn't
stop
Noise
Suds in the tub
DW5500MM_DD81-02615C-10_EN.indd 43
DW5500MM_DD81-02615C-10_EN.indd 43
POSSIBLE CAUSE
•
Fuse blown or the circuit
breaker tripped.
•
Power supply is not turned
on.
•
Water pressure is low.
•
Overflow.
•
Some audible sounds are
normal.
•
Utensils are not secure in
the baskets or something
small has dropped into the
basket.
•
Motor hums.
•
Improper detergent.
•
Spilled rinse agent.
WHAT TO DO
•
Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
•
Make sure the dishwasher is turned on
and the door is closed securely.
Make sure the power cord is properly
plugged into the wall socket.
•
Check that the water supply is connected
properly and the water is turned on.
•
The system is designed to detect an
overflow. When it does, it shuts off the
circulation pump and turns on the drain
pump.
•
Sound from soft food shredding action
and detergent cup opening.
•
To ensure everything is secured in the
dishwasher.
•
Dishwasher has not been used regularly.
If you do not use it often, remember to
set it to fill and pump out every week,
which will help keep the seal moist.
•
Use only the special dishwasher
detergent to avoid suds.
•
If this occurs, open the dishwasher and
let suds evaporate.
•
Add 1 gallon of cold water to the tub.
Close and latch the dishwasher, then
start the "soak" wash cycle to drain out
the water. Repeat if necessary.
•
Always wipe up rinse agent spills
immediately.
Troubleshooting _43
2022-12-19 오후 1:50:56
2022-12-19 오후 1:50:56
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