Troubleshooting When Using 3D Mode - LG D2500N Owner's Manual

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TROUBLESHOOTING
Display image is incorrect
Does the display color appear
discolored (16 color)?
The screen color is mono or
abnormal.
The screen blinks.
Do you see an "Unrecognized monitor, Plug&Play (VESA DDC) monitor found" message?
Have you installed the display
driver?
TROUBLESHOOTING WHEN USING 3D MODE
Images displayed are not in 3D.
If you view 3D images outside the
optimal viewing angle or distance,
If you have not set the resolution,
If left/right images are reversed
If ambient brightness is low
If the camera display for facial
recognition is not shown
Miscellaneous
y Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel >
Display > Settings > Color Quality.
y Check if the signal cable is properly connected and use a screwdriver to
fasten if necessary.
y Make sure the video card is properly inserted in the slot.
y Set the color setting higher than 24 bits (true color) at Control Panel ►
Settings.
y Check if the screen is set to interlace mode and if yes, change it to the
recommend resolution.
y Be sure to install the display driver from the display driver CD (or diskette) that
comes with your display. Or, you can also download the driver from our web
site: http://www.lg.com.
y Make sure to check if the video card supports Plug&Play function.
y The optimal viewing angle for this monitor is vertically up 30°, vertically down
10° and horizontal ±25°; the optimal viewing distance is between 70 cm to
80 cm (max. distance: 70 cm to 110 cm) from the monitor. When you view
3D images outside the optimal viewing angle or viewing distance, the images
might appear overlapped or not be displayed properly in 3D.
y Please set the resolution of the monitor to the maximum (1920 x 1080 @
60 Hz) in the display settings. The 3D software may not work properly if the
resolution is not set to the maximum.
y Sometimes, left/right images from the 3D content input are reversed.Change
the left/right image sequence in the player or viewer settings of the 3D
software.(Refer to the Installation Manual for 3D Viewing.)
y A user's face must be detected through the camera attached to the front of the
monitor front in order to enable 3D.
y Increase the ambient brightness for the camera display to detect the face.
y Check the USB cable connection. If it is properly connected, change the USB
port and reconnect.
y Carry out the following if you see the messages below in the PC:
"This Device Can Perform Faster" (Windows 7)
"HI-SPEED USB Device Attached To Non-HI-SPEED Hub" (Windows XP)
» Troubleshooting
1. Change the USB port before plugging in.
2. Use a rear USB port, rather than a front USB port, for the desktop
computer.
y If you see doubled images or shaky images, re-run the TriDef 3D calibration
program to adjust 3D images.(Refer to the Installation Manual for 3D Viewing.)