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Training, Service & Support
Online support
In addition to our product documentation, the comprehensive online information platform
supports you in all aspects of our Service & Support at any time and from any location in the
world. You will find this on the Internet at the following address:
www.siemens.com/automation/service&support
Here, you will find the following information:
● Support news, newsletter
● Product information, Product Support, Applications & Tools
● Technical Forum
● Access to other features of our Service & Support offer:
You will find contact addresses on the Internet at the following address:
www.automation.siemens.com/partner
SITRAIN - Siemens training for automation and industrial solutions
With over 300 different courses, SITRAIN covers the entire Siemens product and system
spectrum in the field of automation and drive technology. Advanced training tailored to your
needs is also available. In addition to our classic range of courses, we also offer a
combination of various training media and sequences. You can, for example, use self-study
programs on CD-ROM or on the Internet as preparation or to consolidate training.
You will find detailed information on our training curriculum and how to contact our customer
consultants at the following Internet address:
CP 343-1 ERPC
Manual, 03/2010, C79000-G8976-C239-02
– Technical Consulting
– Engineering Support
– Field Service
Phone: +49 911 895 7444
– Spare parts and repairs
Phone: +49 911 895 7448
– Optimization and modernization
– Technical Support
Expert advice on technical questions with a wide range of demand-optimized services
for all our products and systems.
Phone: +49 911 895 7222
www.siemens.de/automation/support-request
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