Play Area - HTC VIVE FOCUS 3 User Manual

63 Solutions and FAQs
What do I do if my content crashes?
If you're having trouble with your content, here are some tips.
Try accessing the Dashboard by pressing the VIVE button on your controller.
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§ If your content will not respond and you can't close it, press and hold the headset button
for 10 seconds to force quit. You should be returned to the lobby. If you are still unable to
use your headset, see
What do I do if my headset isn't responding?
If you know your headset is charged, but isn't responding or needs to be restarted, you can
manually shut down the headset.
Manual shutdowns will cause all unsaved data to be lost.
§ Press and hold the Power button for 3 seconds to initiate a software shut down.
If a software shut down still doesn't turn off the headset, you can press and hold the Power
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button for 10 seconds to perform a hardware shut down.
You can then power on the headset normally.
If your headset still won't respond, make sure that it is charged by pressing the Power button
briefly. If the indicator shows the battery is charged and your headset still won't respond, contact
customer support.

Play area

How can I optimize tracking in my space?
Your headset uses inside-out tracking, relying on the unique appearance of your surroundings to
orient the headset and maintain your position in VR. Here are some tips to improve tracking in
your space:
§ Avoid direct intense light or glare, both on the headset and in your space.
§ Your space should be bright enough to read a book comfortably.
Minimize reflective objects.
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Patterns on the walls, ceiling, and floor can help improve tracking. Try to minimize
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completely blank surfaces.
§ Keep your play area clear of obstacles.
While doing room setup, make sure to look in all directions to establish tracking for the
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whole room.
§ If you still experience problems, run room setup again by selecting Settings Boundary
Reset boundary.
What do I do if my headset isn't responding? on page 63.