Chapter 5: Troubleshooting; How Can I Troubleshoot My Display - Raymarine C120 Installation Manual

Chapter 5: Troubleshooting

Chapter 5: Troubleshooting
Introduction
This chapter provides information on troubleshooting your Raymarine C-Series Display
at installation, and how to get assistance from Raymarine.

5.1 How can I troubleshoot my Display?

All Raymarine products are, prior to packing and shipping, subjected to
comprehensive test and quality assurance programs. However, if you cannot
successfully instal your Display unit, this section will help you to identify the most likely
cause and show the corrective action required.
If, after referring to this section, you are still having problems with your Display, contact
your local dealer, national distributor or Raymarine Technical Services Department for
further advice. Always quote the product serial numbers which are printed on the back
of each unit.
Installation problem
Solution
Display does not power up
• Check power supply cable is sound and that all connections are tight and free from corrosion.
• Check relevant fuses.
• Check power source is of the correct voltage and sufficient current.
My display switches off
• Check power input connection is secure at the rear of the Display(s).
• Check power cable for damage or corrosion.
• Check your boat's power supply for faulty connections or insufficient cable diameter.
How do I upgrade my Display software?
Visit www.raymarine.com and click on Support to download the latest software. Follow the instruc-
tions included with these downloads.
How do I reset my display?
Via the system setup menu. For details refer to your reference manual (
Display very dull/hard to view
• Check PALETTE set to DAY (see
• Check backlight level (see
No fix displayed against GPS status icon
• Check GPS status (see).
• Check the GPS antenna has a clear view of the sky.
• Check connections/operation of the GPS antenna.
No instrument navigational data displayed
• Check instruments are operating correctly.
• Check SeaTalk/NMEA correctly connected to Display (see System Integration chapter of the Instal-
lation Guide).
• Check all SeaTalk/NMEA cables are free from damage and corrosion.
page 16
of the Reference Manual).
page 16
).
page 194
).
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