Datavideo PTC-300 Instruction Manual page 116

5. The camera can not be
accessed by using the IE
browser.
6. The remote control is not
working.
7. The serial port is not
working properly.
8. Can not login to the Web
control interface.
1. Use PC to access the internet to see
whether it can operate normally or not.
At first, please solve the network failure
that is caused by the computer virus
until the PC and the camera can ping
each other.
2. Please remove the Ethernet cable and
then connect the PC to the camera
directly. After that, please reset the IP
address of the PC.
1. Try setting the camera to CAM1 and
try again.
2. Make sure the remote control's
battery is fully charged.
3. Check your device working mode.
4. Make sure the OSD menu is closed.
The remote control cannot be used if
the OSD menu is opened.
1. Make sure your baud rate and device
addresses are correct.
2. Check your device working mode.
3. Make sure the OSD menu is closed.
The remote control cannot be used if
the OSD menu is opened.
1. Please check your Ethernet cable.
2. Please check your Ethernet setting
such as the IP address.
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