Follett Performance Plus REF4P Installation, Operation And Service Manual
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Follett Performance Plus REF4P Installation, Operation And Service Manual

Undercounter refrigerators
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REF4P and REF5P and REF5BBP-T
Performance Plus
Undercounter Refrigerators
H E A LT H C A R E
TM
Installation, Operation and Service Manual
Serial numbers after L31321
REF4P
REF5P
01041755cvr
REF4P-T
REF5P-T
REF5BBP-T
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Order parts online:
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
www.follettice.com/healthcare
01191543R03

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  • Page 1 REF4P and REF5P and REF5BBP-T Performance Plus Undercounter Refrigerators H E A LT H C A R E Installation, Operation and Service Manual Serial numbers after L31321 REF4P REF5P 01041755cvr REF4P-T REF5P-T REF5BBP-T Following installation, please forward this manual to the appropriate operations person. 801 Church Lane •...

  • Page 2: Table Of Contents

    Changing Temperature Display from C to F ......................12 Sleep Function ..............................12 Temp Log ................................13 Alarming Functions ..............................13 Follett Keypad Lock .............................15 Controller Operation - Performance Plus Touchscreen ..................17 Use and care of the LCD Performance Plus Touchscreen .................17 Cleaning ..................................28 Annual Cleaning ..............................28...

  • Page 3: Welcome To Follett

    Before you Begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.

  • Page 4: Refrigeration Specifications

    Refrigeration Specifications Maximum Design Pressures (psi) Refrigerant Charge Size (oz) High Side Low Side R134A Installation Specifications Ambient temperature must not exceed 39 C (100 F). The front louvered panel must be kept free of any cabinet trim or obstructions to ensure proper ventilation of the refrigeration system.

  • Page 5: Installation

    Installation Installing Levelers Fig. 1 1. Remove levelers from plastic bag packed inside refrigerator (Fig. 1). 2. Tip refrigerator back and screw levelers in all the way to stop (they will extend 1/8" below base of REF). 3. Adjust levelers as needed to level REF in both directions. To access levelers, remove the lower front panel.

  • Page 6: Installing Shelves

    Installing Shelves Fig. 3 1. Remove shelves packed as an accessory (Fig. 3). 2. Place top notch of shelf bracket into pilaster, then bottom notch. 3. Press down on top of shelf to lock the shelf into the pilaster. Installing Drawer Fig.

  • Page 7: Reversing The Door Swing - Optional

    Reversing the Door Swing – Optional Fig. 6 Tools needed: § #2 Phillips head screwdriver § Flat-head screwdriver § Awl § Gloves § Safety glasses 1. Turn power OFF (and, if applicable, disconnect the battery backup) prior to reversing door swing. 2.
  • Page 8 6. Disconnect the door communication harness from the P10 Fig. 9 terminal on the control board. 7. Locate the wire tie securing the door harness to the underside of the cabinet and cut. 8. Locate the ground screw in the front right-hand corner that secures the communication harness ground wire and remove.
  • Page 9 16. Remove screws and latch from refrigerator cabinet and the lock Fig. 13 from the door (Fig. 13). 17. Support door and remove screws attaching hinge to refrigerator Fig. 14 cabinet and remove the door (Fig. 14). 18. Remove the hinge from the door. 19.

  • Page 10: Installing Glycerine Solution In Product Simulation Bottle

    Installing Glycerine Solution in Product Simulation Bottle Fig. 15 (glycerine not included - P/N00959296) 1. Remove the bottle from the bracket located in the upper left side of the refrigerator (Fig. 15). 2. Remove the top and fill the bottle with a 50/50 solution of glycerine and water.

  • Page 11: Operation

    Operation The temperature control board and probe indicate when the refrigeration system is required to turn on and off. The refrigeration system removes heat from the cabinet interior and rejects it to the surrounding room air. When the cabinet interior temperature rises above the controller cut-in temperature, the controller turns the refrigeration system on.

  • Page 12: Controller Operation - Performance Plus

    If this set point does not meet your specific application needs, instructions for changing the set point are found below. Note: Follett presets its refrigeration system to hold product temperature at approximately 4.4 C (40 F). If you are using this in a food service application, and installing in accordance with NSF, you must set the control set- point to 3.3 C (38 F).

  • Page 13: Temp Log

    Temp Log High and low log display 1. Press the UP arrow to display the highest temperature the refrigerator has recorded since last reset or power cycle. 2. Press the DOWN arrow to display the lowest temperature that the refrigerator has recorded since last reset or power cycle.
  • Page 14 Alarm Codes When the unit senses an alarm, the display will flash the following codes. Value Description Temperature is above the High Alarm#1 set point. Temperature is below the low Alarm #1 set point. Temperature is above the High Alarm #2 set point. Temperature is below the Low Alarm #2 set point.

  • Page 15: Follett Keypad Lock

    Controller Parameter Reset to restore factory parameters. Reset Follett Keypad Lock Default user passcode for first-time users User Code 01 is factory set by default to 1 2 3 4 5 6. Note: In order to continue using 1 2 3 4 5 6 as a default, user-selectable programming codes must be stored in slots 02 to 40.
  • Page 16 To Enter or Change a User Code 1. Press 3 6 5, the , followed by the Master Code, followed by ENTER. 5 Chirps will be heard. 2. Enter the user ID (a two digit code from 00 to 40), followed by ENTER. 3 chirps will be heard. 3.

  • Page 17: Controller Operation - Performance Plus Touchscreen

    Controller Operation - Performance Plus Touchscreen Use and care of the LCD Performance Plus Touchscreen The LCD touchscreen utilizes capacitive touch technology. This will allow you to engage the functionality by touching the screen with your fingers, even while you are wearing latex or cotton gloves. Functionality will not engage by touching with an inanimate object, such as a pen.
  • Page 18 High and low temperature display Fig. 19 From the home screen touch the temperature display in the upper right corner. The high/low temperatures will appear below the temperature display. To the left of the high/ low temperature a time and date stamp will be displayed.
  • Page 19 System Information Fig. 24 § Touch the System Info icon to display the model number, unit serial number and software version. Touch the checkbox icon in the lower right corner of the box to clear. Alarm or Alert Notifications Fig. 25 §...
  • Page 20 Start-up alarm delay Fig. 26 The Performance Plus unit has a 120 minute time delay between when the unit is energized to when the temperature alarms become active. HIGH 41.5 F This delay can be changed in parameters in the controller under Alarm 35.1 F Startup Delay.
  • Page 21 Fig. 28 Information Logs 38.4 F § All available graphs, data logs and event logs are accessed through HIGH 41.5 F the Information Logs function. The home screen in the Information 35.1 F + Zoom in Logs section displays the product (P3) temperature graph with (1 - 10) - Zoom out one week’s data.
  • Page 22 – User Codes 01 to 40 are available for user-programming. – Each time a button is pressed, a chirp will be heard. – See Page 12 for detailed Follett Keypad Lock instructions. REF4P, REF5P and REF5BBP-T Undercounter Refrigerators H E A LT H C A R E...
  • Page 23 Changing and Adding the User Codes Fig. 34 1. Touch Settings icon. 38.4 F Sleep Function Display Setup (cont) 1. Touch Advanced Settings, enter your 4-digit user access Sleep Timer code (factory default is 1 1 1 1) in the keypad that appears, and Screen Saver Function temperature touch the checkmark icon...
  • Page 24 Advanced Setting - Touchscreen Parameter Default Value Range Description Set Time and Date Time 7:45 0- 12 Holds Hour AM/PM AM, PM Holds AM/PM Month 1- 12 Month 1- 31 Year 2013 2010- 2099 Year System Information Serial Number E12345 —...
  • Page 25 Parameter Default Value Range Description Alarm 1 Low –46 C (–50 F) - 50 - User Set Point Low temperature to activate Alarm 1. Temp Alarm 1 Probe Alarm (P3) Control (P1), Alarm (P3) Probe for Alarm 1. Alarm 1 Reset 0- 10 Temperature difference to reset Alarm 1.
  • Page 26 Parameter Default Value Range Description Power Alarm Yes, No Defines if relay should open/close on power alarm. Relay Power Alarm 5 minutes 0 - 120 minutes Delay before sounding the power alarm. Timer Battery Level Battery Level Data Storage Yes, No Overwrite circular data? Data Full Alarm Yes, No...
  • Page 27 Parameter Default Value Range Description Door Heater Door Heater Yes, No Controls door heater output Door Heater Off 0-100 Off time for door heater if dht=on (mins) Door Heater On 0-100 On time for door heater if dht=on (mins) Error control Probe Error NO, BPr, R1 relay, R2 relay Action to take when probe error detected...

  • Page 28: Cleaning

    5. Adjust latch and or striker as necessary for proper door closure. Slide-out Compressor Tray Fig. 38 Follett’s slide-out compressor tray allows technicians to partially slide the condensing unit from the freezer back without cutting refrigerant lines. 1. Remove rear panel (Fig. 38.1).

  • Page 29: Removing Drawers

    Removing Drawers Fig. 39 1. Pull drawer forward to stop (Fig. 39.1). 2. Lift drawer front to free front rollers from sides (Fig. 39.2). 3. Still lifted, pull drawer forward to free back rollers from sides (Fig. 39.3). Removing Slides 1.

  • Page 30: Controller Replacement

    Controller Replacement 1. Open the door and prop the door open, so it doesn’t close. For Fig. 41 KP units, enter default code of 1 2 3 4 5 6. 2. Turn power switch to the OFF position and unplug the unit from the power supply.

  • Page 31: Wiring Diagram

    Wiring Diagram Touchscreen Units FZR SERIES ONLY DEFROST RELAY COMPRESSOR RELAY BLUE REF4P, REF5P and REF5BBP-T Undercounter Refrigerators H E A LT H C A R E...

  • Page 32: Refrigeration System

    This change can adversely affect the performance of your refrigerator. Therefore, Follett recommends that if hoses are ever connected to the refrigeration system for service, the refrigerant should be recovered, the system evacuated, and recharged by weighing in the correct refrigerant charge.

  • Page 33: Compressor Information

    Refrigeration System Diagram EVAPORATOR HIGH PRESSURE VAPOR CAPILLARY TUBE CONDENSER COMPRESSOR HIGH PRESSURE LIQUID LOW PRESSURE LIQUID LOW PRESSURE VAPOR FILTER-DRIER Compressor Information Compressor model NF6.1FX.2 Run load amps (RLA) Lock rotor amps (LRA) 22.2 Ohms start winding to common Ohms run winding to common Ohms start winding to run winding REF4P, REF5P and REF5BBP-T Undercounter Refrigerators...

  • Page 34: Troubleshooting

    Replace capillary tube and filter drier. Inefficient compressor. Consult technical services. If problems persist after following this basic troubleshooting guide, call Follett’s technical service group at (877) 612-5086. REF4P, REF5P and REF5BBP-T Undercounter Refrigerators H E A LT H C A R E...

  • Page 35: Accessories

    § Reference instruction 01057579 (packed with digital data logger) Stacking Kit Legacy to Performance Plus (P/N 01067172) § Reference instruction 01067180 Note: new kickplates may need to be ordered, please contact Follett for more information. Stacking Kit Countertop to Performance Plus (includes one straight kick plate) (P/N 01100759) §...

  • Page 36: Replacement Parts

    Replacement Parts Evaporator Reference # Description Part # Evaporator REF fan motor with hardware 01053818 Evaporator cover REF4P/FZR4P 01192137 Evaporator cover REF5P/FZR5P 01192145 Evaporator drain pan 01037498 Not shown Thermal break cover REFP/FZRP (set of 6) 01053875 Shelf support 01192186 Evaporator coil 01275114 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators...

  • Page 37: Condensing Unit

    Condensing Unit Reference # Description Part # REF R134A Compressor Service Kit 01280304 Condenser coil (includes fan and base) 01280320 Condenser fan motor with blade 01363753 Filter drier cap tube 01034230 Compressor start components 01053842 Not shown Not shown Condensate pan 01012061 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators H E A LT H C A R E...
  • Page 38 0104175518 REF4P, REF5P and REF5BBP-T Undercounter Refrigerators H E A LT H C A R E...

  • Page 39: Hardware

    Hardware Reference # Description Part # Façade, basic controller with hardware - Serial numbers after K29694 01192152 Façade, basic controller with hardware - Serial numbers before K29695 01053586 Not shown Façade, basic controller with key pad & hardware - Serial numbers after K29694 01192160 Not shown Façade, basic controller with key pad &...

  • Page 40: Hardware And Electrical Components

    Warranty Registration and Equipment Evaluation Thank you for purchasing Follett  ® equipment. We hope you find that our equipment meets or exceeds your expectations, as our goal is to deliver high value products and services that earn your complete satisfaction! Please review the enclosed installation and operations manual.

This manual is also suitable for:

Performance plus ref5pPerformance plus ref5bbp-tPerformance plus ref4p-tPerformance plus ref5p-tL31321

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