Troubleshooting - NANO BTE PLUS User Manual

6
Issue Recommedations
Ensure hearing aid is properly seated in
ear canal.
Remove dome to inspect the hearing aid tip
and dome for wax or debris.
Use hearing aid brush or dry cloth to remove
wax/debris from hearing aid tip and dome.
Feedback /
Use hearing aid brush to remove wax or
Chirping
debris from microphone on faceplate.
Try a different size or type of dome.
Change wax guard if visible wax has
accumulated in white wax basket.
Remove any wax build up in the ear canal.
A professional ear cleaning may be necessary,
as excess wax may cause feedback.
62
Issue Recommedations
Remove dome. Try using hearing aid
without dome.
Sounds like Try a smaller vented dome.
I'm in a barrel
Try a smaller open dome.
Try a smaller closed dome.
Try a different program setting.
Change program setting.
Turn volume level up.
Clean hearing aid tip or dome with hearing aid
Volume/
brush or damp cloth to ensure wax and debris
Amplification
is not blocking sound port.
is not enough
Use hearing aid brush over microphone to
remove wax or debris that may be blocking
the microphone.
Wax may be present in the canal.
6

Troubleshooting

63