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Related Manuals for NANO BTE PLUS
Summary of Contents for NANO BTE PLUS
- Page 1 Behind the Ear OTC Hearing Aids User Manual...
- Page 2 Warnings Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an Ear, Nose and Throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
- Page 3 Warnings Warnings You get really dizzy or have a feeling of spinning or swaying • Caution: The sound output should not be uncomfortable or painful. (called vertigo). You should turn down the volume or remove the device if the sound output Your hearing changed suddenly in the past 6 months.
- Page 4 If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations that make you tired from listening – for Thank you for choosing Nano Hearing Aids! example, noisy environments.
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Page 5: Table Of Contents
Adjust Hearing Aid Tips for Getting Started Change Program/Mode Resources Remove Hearing Aid What’s Included The Nano Hearing App Caring for Your Hearing Aids BTE Plus Overview Charging Dock Overview Cleaning Your Hearing Aids Preparing Your Hearing Aids Remove/Change Thin Tube... -
Page 6: Getting Started
Getting Started Welcome On behalf of Nano, we’d like to congratulate you on your Tips for Getting Started state-of-the art purchase. Our products have helped Resources thousands of satisfied customers. We are passionate What's Included about helping you find an affordable solution to the BTE Plus Overview challenges brought about by your hearing loss. -
Page 7: Tips For Getting Started
Tips for Getting Started Tips for Getting Started Tips for Getting Started Have one-on-one conversations in a quiet environment. • Listen to an audio book or podcast. • Please refer to Your Journey to Better Hearing for a guide to Noisy environments can be quite challenging for new hearing •... -
Page 8: Resources
Resources Resources Resources Use the Quick Start Guide to get you started using your hearing aids right away. This User Manual will provide more detailed information about using your hearing aids. If you have any questions, feel free to contact us at: support@nanohearingaids.com For an electronic version of this User Manual, use the QR code below. -
Page 9: What's Included
What’s Included What’s Included What's Included: Hearing aids Accessories: Charging cable • Hearing Aids Charging Dock Thin Tubes Hearing aid Charging dock Charger plug • brush/wax loop Thin tubes User Manual • Open domes • Closed domes Quick Start Guide •... -
Page 10: Bte Plus Overview
BTE Plus Overview BTE Plus Overview Overview Color Coded Right/Left Indicators Bluetooth connectivity for Volume Levels ™ App Control Program Selection Thin Tube All Around Restaurant Listening Programs Outdoors Dome Microphones Advanced Feedback Management Rocker Switch Charging Indicator Light Advanced... -
Page 11: Charging Dock Overview
BTE Plus Overview Charging Dock Overview Charging Light Overview, Cont... Multi size domes Open fitting options Cleaning brush with Left charging well Right charging well thin tube cleaner Charging dock with power supply Toggle control for volume & program changes... -
Page 12: Preparing Your Hearing Aids
Charge Your Hearing Aids Step 1: Charge Your Hearing Aids Preparing Your Hearing Aids Hearing aids should be fully charged before using for the first time. Charge Your Hearing Aids Indicators on the tip of the thin tube near the dome will identify Select Dome •... - Page 13 • overall amplified sound. For your convenience, open, closed, an extended amount of time. and vented domes are included with your Nano Hearing Aids. If hearing aids were powered off prior to charging, they will • remain off when removed from the charging dock.
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Page 14: Select Dome
Select Dome Select Dome Dome Selection Guide Issue Recommedation Try a smaller vented dome. OPEN CLOSED VENTED Dome is too tight Try a smaller open dome. Try a smaller closed dome. Place the hearing aid (powered on) in your ear (reference page •... -
Page 15: Attach Dome
Attach Dome Attach Dome Tip: We encourage you to try using the hearing aid without Note: If dome is not securely attached to the thin tube a dome. While domes have been provided, you may find before insertion, the dome could possibly get lodged in it more comfortable and less occluding without domes. -
Page 16: Wearing Your Hearing Aids
Insert Dome in Ear Canal Step 1: Insert Dome in Ear Canal Wearing Your Hearing Aids Blue indicator for left ear. Red indicator for right ear. Insert Dome in Ear Canal Position Stabilizer Place Hearing Aid Behind Ear Turn Hearing Aid On Adjust Hearing Aid Change Program/Mode Remove Hearing Aid... -
Page 17: Position Stabilizer
Turn Hearing Aid On Position Stabilizer Hold the thin tube bend with your thumb and finger as shown. Step 2: Position Stabilizer Gently insert the dome into your ear canal. Using your finger, position the stabilizer into the curvature of your ear. -
Page 18: Place Hearing Aid Behind Ear
Step 5: Adjust Hearing Aid Rocker Switch: Make adjustments to your hearing aid by using the rocker switch. You may also adjust your hearing aid with the Nano Hearing App. (See page 39.) UPPER ROCKER SWITCH Press & Hold Quick Press... - Page 19 Adjust Hearing Aid Adjust Hearing Aid Rocker Switch Function Action Indicator Beep Press and hold the upper portion of the Aid will power on to the last program used. Turn on rocker switch for 4 seconds (1 beep for Program 1, 2 beeps for Program 2, etc.) Press and hold the upper portion of the Turn off 1 long beep...
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Page 20: Change Program/Mode
Change Program/Mode Change Program/Mode Step 4: Change Program/Mode Programs/Modes Press and hold lower portion of rocker switch for 2 secs Your hearing aids have 4 programs from which to choose. to change program for sound shaping Programs allow you to change between different listening settings Program Indicator Recommended for... -
Page 21: Remove Hearing Aid
Remove Hearing Aid Step 5: Remove Hearing Aid The Nano Hearing App Grasp thin tube bend at the entrance of the ear canal. Gently • pull thin tube out of ear, removing dome from ear. Apple Device Remove hearing aid from behind the ear. - Page 22 ® adjustments with the Nano Hearing App. Nano Hearing app. To use the Nano Hearing App on your Apple device: Select Get. Step 1 Ensure hearing aids are powered on. They do not have to be Step 4 in your ears.
- Page 23 Apple Device Apple Device Step 5 Step 7 Read WARNINGS and Cautions. Select Connect Device. Step 6 Scroll to the bottom of the screen to acknowledge and accept. Select Continue.
- Page 24 Apple Device Apple Device Step 8 Step 10 Select Left Ear Sound Control Screen: Volume Right Ear Select Adjust the volume by using the blue (left ear) and (right ear) slider bars. Link hearing aids: The hearing aids can be adjusted individually or linked. When the hearing aids are linked, any adjustment made on the app will adjust both aids.
- Page 25 “Outdoor” program Nano Hearing App on your Apple device. perfect for indoors or for listening to music. Note: The Nano Hearing app allows for controlling the hearing aids. It is not intended for audio or phone call streaming.
- Page 26 Android Device Android Device To use the Nano Hearing App on your Android device: Step 3 Step 1 Read Terms and Conditions: Scroll to bottom of screen to Ensure Bluetooth on phone is turned on. acknowledge and accept. Step 2 Select Continue.
- Page 27 Android Device Android Device Step 4 Step 6 Power hearing aids on. Select Access my location. If aids are already on, power off, then power on. Select Connect Device. Step 7 Select Tap to Connect. Step 5 After first aid connects, select Tap to Connect again Select Allow Only While In Use.
- Page 28 Android Device Android Device Step 8 Step 9 Devices Connected. Sound Control Screen: Program/Mode Right Channel is connected. Select OK. The program/mode control allows you Left Channel is connected. Select OK. to change between different listening settings by shaping the sound differently in each setting.
- Page 29 Your hearing aids can now be controlled with the Nano Hearing App on your Android device. Note: The Nano Hearing app allows for controlling the hearing aids. It is not intended for audio or phone call streaming.
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Page 30: Caring For Your Hearing Aids
Cleaning Your Hearing Aids Cleaning Your Hearing Aids Caring for Your Hearing Aids It’s important to have the dome and thin tube free of wax or debris as blockage may result in feedback or limited sound. Clean the hearing aid with a dry cloth. You may also use the hearing aid Cleaning Your Hearing Aids brush to remove debris from the aid, particularly Remove/Change Thin Tube... -
Page 31: Remove/Change Thin Tube
Cleaning Your Hearing Aids Remove/Change Thin Tube We recommend changing the dome every three months. Clean thin tube in warm water with a soft mild soap. Allow • • Change dome sooner if it’s stiff, brittle or discolored. thin tube to completely air dry before re-connecting it to the hearing aid. -
Page 32: Protecting Your Hearing Aids
Protecting Your Hearing Aids Protecting Your Hearing Aids Troubleshooting Avoid moisture. Remove hearing aids while showering/bathing, • washing your hair, swimming, participating in vigorous exercise or engaging in any other activity during which hearing aids may get wet or exposed to moisture. Remove before applying perfume or hair spray. -
Page 33: Troubleshooting
Troubleshooting Issue Recommedations Issue Recommedations Ensure hearing aid is properly seated in Remove dome. Try using hearing aid ear canal. without dome. Remove dome to inspect the hearing aid tip Sounds like Try a smaller vented dome. and dome for wax or debris. I’m in a barrel Try a smaller open dome. - Page 34 Troubleshooting Troubleshooting Issue Recommedations Issue Recommedations Ensure hearing aids have been fully charged Ensure charging cable is plugged into (indicated by green lights on charging case). charging dock and into the charge plug properly. The light on the charging dock Check hearing aid tip to be sure it is not will be green.
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Page 35: Accessories Available For Purchase
Troubleshooting Accessories Available for Purchase If these recommendations do not address the issue you are experiencing, please contact our Advanced Support Team at 619-738-2438 for assistance. -
Page 36: Technical Specs
Accessories Available for Purchase The following accessories are available for purchase for Technical Specs your BTE Plus hearing aids: Charging dock Charging cable Charger plug Domes Thin tubes Hearing aid brush To order any of the above items, please contact our Customer Success Team at 619-738-2438 or at nanohearingaids.com. - Page 37 Technical Specs Technical Specs Technical Specifications Test Standard: ANSI 3.22-2014 Maximum output (OSPL90) 115 dB Test Equipment: FONIX 8000 Full-on gain 27 dB (HFA FOG@50 dBSPL) Test Coupler: HA-1 Total harmonic distortion 2.5-4.5% Standard test ambient conditions 23°C + - 5°C (73° + - 9 ° F) Self-generated noise (EIN) 18 dB Temperature:...
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Page 38: Safety Information
Safety Information Using Your Hearing Aids Safely Safety Information Keep small parts (hearing instrument, battery and detachable • parts) that may be swallowed out of children’s reach. Dropping, immersing in liquid, strong electromagnetic fields or • excessive heat will damage the hearing aids. Remove devices prior to any type of X-ray, MRI, or CT scan. - Page 39 Quality System and Associated Directive Information are delicate electronic instruments and may be damaged This hearing aid is produced under the strict quality system Nano by contact with strong magnetic equipment such as Hearing Aids and its suppliers. The device fulfills the provisions...
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Page 40: Maintenance, Storage And Disposal
Maintenance, Storage and Disposal Maintenance Maintenance, Storage and Disposal We do not authorize any institution or individual to maintain • and/or repair the product. If you suspect that the products may be in question, please contact us immediately. The user must not attempt any repairs to the device or any •... -
Page 41: Warranty
Maintenance, Storage and Disposal Keep the devices and case in the following environmental • Warranty ranges: 14° F to 131° F, 10%-90% RH, 700-1060hPa. Do not store the hearing aids for extended periods of time • without recharging them (max six months). Disposal Please dispose of the device in accordance with the directive 2002/96/EC-WEEE (Waste Electrical and Electronic Equipment). -
Page 42: Return Policy
Customer Success at 619-738-2438 or at support@nanohearingaids.com to obtain a Return Merchanidise Authorization (RMA). All hearing aids sent to Nano Hearing Aids must have an RMA to be processed. Nano Hearing Aids, 1624 S Mojave Road, Suite 110, Las Vegas, NV 89104. - Page 43 Return Policy Return Policy At Nano Hearing Aids, we have helped thousands of people with Step 2 their hearing. We want you to be fully satisfied with your hearing aid purchase. Should you need to return your aids, we are pleased Obtain a Return Merchandise Authorization (RMA) from to offer you a 45-Day Satisfaction Guaranteed Return Policy.
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Page 44: Regulatory And Legal Information
Return Policy Return all items in original physical condition. Customer is Regulatory and Legal Information responsible for postage. In the event of a return, please be sure to obtain a shipping receipt and tracking number for your records. What to expect after your package is received: Components of package inspected •... - Page 45 The Bluetooth word mark and logos are registered trademarks ® owned by Bluetooth SIG, Inc. and any use of such marks by Nano Hearing Aids is under license. Other trademarks and trade names are those of their respective owners. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
- Page 46 If you have any questions, feel free to contact us at: support@nanohearingaids.com Customer Success Team 619-738-2438 4225 Executive Square Suite 600 La Jolla, CA 92037 UM-BTEP-23-V1 www.nanohearingaids.com For all humankind ™...