NANO BTE 4 User Manual

Behind the ear otc hearing aids
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Behind the Ear
OTC Hearing Aids
User Manual

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Summary of Contents for NANO BTE 4

  • Page 1 Behind the Ear OTC Hearing Aids User Manual...
  • Page 2 Warnings Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an Ear, Nose and Throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 3 Warnings Warnings You get really dizzy or have a feeling of spinning or swaying • Caution: The sound output should not be uncomfortable or painful. (called vertigo). You should turn down the volume or remove the device if the sound output Your hearing changed suddenly in the past 6 months.
  • Page 4 If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations that make you tired from Thank you for choosing Nano Hearing Aids! listening – for example, noisy environments.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents Getting Started Adjust Hearing Aid Tips for Getting Started Change Program Resources Remove Hearing Aid What’s Included Caring for Your Hearing Aids BTE4 Overview Cleaning Your Hearing Aids Charging Case Overview Changing Thin Tube Preparing Your Hearing Aids Protecting Your Hearing Aids Charge Your Hearing Aids...
  • Page 6: Getting Started

    Getting Started Welcome On behalf of Nano, we’d like to congratulate you on your Tips for Getting Started state-of-the art purchase. Our products have helped Resources thousands of satisfied customers. We are passionate What's Included about helping you find an affordable solution to the BTE4 Overview challenges brought about by your hearing loss.
  • Page 7: Tips For Getting Started

    Tips for Getting Started Tips for Getting Started Tips for Getting Started aid users (and even normal hearing people). Be patient as you explore the more challenging listening environments. Please refer to Your Journey to Better Hearing for a guide to Ask your friends and family to help you by speaking clearly and •...
  • Page 8: Resources

    Resources Resources Resources Use the Quick Start Guide to get you started using your hearing aids right away. This User Manual will provide more detailed information about If you have any questions, feel free to contact us at: using your hearing aids. support@nanohearingaids.com For an electronic version of this User Manual, use the QR Customer Success Team...
  • Page 9: What's Included

    What’s Included What’s Included What's Included: Hearing aids Accessories: Charging cable • Hearing Aids Charging Case Thin Tubes Charging case Charger plug • Thin tubes User Manual • Vented domes • Closed domes Quick Start Guide • Cleaning tool • Return policy Small Medium...
  • Page 10: Bte4 Overview

    BTE4 Overview BTE4 Overview Overview Thin Tube Normal Conversation Noisy Places Listening Programs Microphone Loud Places Music Listening Dome Upper Button Advanced Feedback Management Lower Button Advanced Noise Reduction Microphone Stabilizer Directional Microphones to optimize sounds from the front Color Coded Right/ Charging Contacts Left Indicators...
  • Page 11: Charging Case Overview

    BTE4 Overview Charging Case Overview Overview, Cont... Multi size domes Left Right Open fitting options charging well charging well Hearing aid Cleaning brush with battery indicators thin tube cleaner Charging case with Charging case power supply battery indicator CASE Dual push buttons for volume and program changes Micro USB charging port...
  • Page 12: Preparing Your Hearing Aids

    Charge Your Hearing Aids Step 1: Charge Your Hearing Aids Preparing Your Hearing Aids Hearing aids should be fully charged before using for the first time. Charge Your Hearing Aids Indicators on the tip of the thin tube near the dome will identify Select Dome the aid as right or left.
  • Page 13 Charge Your Hearing Aids Select Dome Plug the USB end of the charging cable into the charger plug. • Indicator Light on Charging Case Plug the micro-USB end of the charging cable into the bottom of the charging case. Orange lights Hearing aid or charging case is charging Hearing aids must be powered off to charge.
  • Page 14: Select Dome

    A dome can affect comfort, the way your voice sounds, and overall amplified sound. For your convenience, vented and closed domes are included with your Nano Hearing Aids. VENTED DOME CLOSED DOME...
  • Page 15: Attach Dome

    Select Dome Attach Dome Tip: We encourage you to try using the hearing aid without Dome Selection Guide a dome. While domes have been provided, you may find Issue Recommedation it more comfortable and less occluding without domes. However, if you experience feedback or chirping without Try a smaller vented dome.
  • Page 16: Wearing Your Hearing Aids

    Attach Dome Note: If dome is not securely attached to the thin tube Wearing Your Hearing Aids before insertion, the dome could possibly get lodged in your ear canal when the hearing aid is removed. In the event this happens, we recommend visiting a physician or hearing healthcare professional for removal.
  • Page 17: Insert Dome In Ear Canal

    Insert Dome in Ear Canal Turn Hearing Aid On Step 1: Insert Dome in Ear Canal Hold the thin tube bend with your thumb and finger as shown. Gently insert the dome into your ear canal. The thin tube will have a Right/Left indicator marking near the tip of the thin tube.
  • Page 18: Position Stabilizer

    Position Stabilizer Place Hearing Aid Behind Ear Step 3: Place Hearing Aid Behind Ear Step 2: Position Stabilizer Using your finger, position the stabilizer into the curvature of your ear. The stabilizer helps keep the aid secure in your ear. If you find the stabilizer too long, you may cut it.
  • Page 19: Adjust Hearing Aid

    Adjust Hearing Aid Adjust Hearing Aid Step 5: Adjust Hearing Aid UPPER BUTTON The upper and lower buttons control on/off, volume, and programs. Press & Hold Quick Press CHANGE PROGRAM VOLUME INCREASE seconds LOWER BUTTON Press & Hold Quick Press TURN ON &...
  • Page 20 Adjust Hearing Aid Adjust Hearing Aid Controls Function Action Indicator Beep Aid will power on to the last program used. Turn on Press and hold the lower button for 3 seconds (1 beep for Program 1, 2 beeps for Program 2, etc.) Turn off Press and hold the lower button for 3 seconds 3 beeps...
  • Page 21: Change Program

    Change Programs Change Programs Step 4: Change Program Programs Press and hold upper button for 3 seconds to change program Your hearing aids have 4 programs from which to choose. for sound shaping Programs allow you to change between different listening settings Program Indicator Recommended for...
  • Page 22: Remove Hearing Aid

    Remove Hearing Aid Step 5: Remove Hearing Aid Caring for Your Hearing Aids Grasp thin tube bend at the entrance of the ear canal. Gently • pull thin tube out of ear, removing dome from ear. Cleaning Your Hearing Aids Remove hearing aid from behind the ear.
  • Page 23: Cleaning Your Hearing Aids

    Cleaning Your Hearing Aids Cleaning Your Hearing Aids Cleaning Your Hearing Aids We recommend changing the dome every three months. • Change dome sooner if it’s stiff, brittle or discolored. It’s important to have the dome and thin tube free of wax or Cleaning the thin tube debris as blockage may result in feedback or limited sound.
  • Page 24: Changing Thin Tube

    Changing Thin Tube Protecting Your Hearing Aids Changing Thin Tube Protecting Your Hearing Aids Remove the thin tube from the hearing aid by gently pulling the Avoid moisture. Remove hearing aids while showering/bathing, • top of the tube away from the hearing aid. washing your hair, swimming, participating in vigorous exercise or engaging in any other activity during which hearing aids may get wet or exposed to moisture.
  • Page 25: Troubleshooting

    Troubleshooting Issue Recommedations Troubleshooting Ensure dome is properly seated in ear canal Remove dome. Inspect the thin tube tip and dome for wax or debris. Use hearing aid brush or dry cloth to remove wax/debris from hearing aid tip and dome. Use hearing aid brush to remove wax or Feedback / debris from microphone on faceplate.
  • Page 26 Troubleshooting Troubleshooting Issue Recommedations Issue Recommedations Ensure hearing aid has been fully charged Remove dome. Try using hearing aid (indicated by green light on charging case) without dome. Sounds like Try a smaller vented dome. Press and hold the lower button on aid for 3 I’m in a barrel seconds to ensure aid has powered on.
  • Page 27 Troubleshooting Troubleshooting Issue Recommedations Ensure charging cable is plugged into charging case and into the charge plug properly. Power aids off. Firmly place aids in charging case. Left aid in left charging If these recommendations do not address the issue you are well.
  • Page 28: Accessories Available For Purchase

    Accessories Available for Purchase The following accessories are available for purchase for Accessories Available for Purchase your BTE4 hearing aids: Charging dock Charging cable Charger plug Domes Hearing Aid Cleaning Tool To order any of the above items, please contact our Customer Success Team at 619-738-2438 or at nanohearingaids.com.
  • Page 29: Technical Specs

    Technical Specs Technical Specs Test Standard: ANSI 3.22-2014 Test Equipment: FONIX 8000 Test Coupler: HA-1 Standard test ambient conditions 23°C + - 5°C (73° + - 9 ° F) Temperature: Relative humidity: 0% to 80% 760 (+37.5-150) mm of Hg or Atmospheric pressure: 101.2 (+5-20) kPa...
  • Page 30: Safety Information

    Technical Specs Safety Information Technical Specifications Maximum output (OSPL90) 114.8 dB Full-on gain 30 dB (HFA FOG@50 dBSPL) Total harmonic distortion Self-generated noise (EIN) 17.9 dB Latency 14 ms Frequency response bandwidth 200Hz-5526Hz Frequency response smoothness 8.5 dB...
  • Page 31 Batteries should be properly recycled and not disposed in • Please contact Nano Hearing Aids for assistance, if needed, in the trash. • setting up, using or maintaining your devices or to report any Keep the device away from the children and pets who may •...
  • Page 32: Maintenance, Storage And Disposal

    Compatibility) using the EN60601-1-2 Standard. Quality System and Associated Directive Information This hearing aid is produced under the strict quality system Nano Hearing Aids and its suppliers. The device fulfills the provisions of the Harmonize Standard as IEC 60601-1, IEC60601-2-66, IEC60118- 7, IEC 60118-13, EN ISO 10993-1/-5/-10 ENISO 14971, and FCC CFR47 Part 15, Subpart B, Class B.
  • Page 33 Maintenance, Storage and Disposal Maintenance, Storage and Disposal Maintenance Keep the devices and case in the following environmental • ranges: 14° F to 131° F, 10%-90% RH, 700-1060hPa. We do not authorize any institution or individual to maintain • and/or repair the product. If you suspect that the products may Hearing aids should be fully charged before using for the •...
  • Page 34: Warranty

    Customer Success at 619-738-2438 or at support@nanohearingaids.com to obtain a Return Merchanidise Authorization (RMA). All hearing aids sent to Nano Hearing Aids must have an RMA to be processed. Nano Hearing Aids, 1624 S Mojave Road, Suite 110, Las Vegas, NV 89104.
  • Page 35: Return Policy

    Return Policy At Nano Hearing Aids, we have helped thousands of people with Return Policy their hearing. We want you to be fully satisfied with your hearing aid purchase. Should you need to return your aids, we are pleased to offer you a 45-Day Satisfaction Guaranteed Return Policy. We make it easy for you in three simple steps.
  • Page 36 RMA verified and validated Step 3 • Refund processed • Send the following to Nano Hearing Aids in the original Please be sure to obtain an RMA in order to receive a shipping box: refund of your order. Hearing aids •...
  • Page 37 If you have any questions, feel free to contact us at: support@nanohearingaids.com Customer Success Team 619-738-2438 4225 Executive Square Suite 600 La Jolla, CA 92037 UM-BTE4-23-V1 www.nanohearingaids.com For all humankind ™...

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