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Completely in Canal
OTC Hearing Aids
User Manual

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Table of Contents
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Summary of Contents for NANO CIC 2

  • Page 1 Completely in Canal OTC Hearing Aids User Manual...
  • Page 2 Warnings Warnings WARNING: If you are younger than 18, do not use this. You should go to a doctor, preferably an Ear, Nose and Throat doctor (an ENT), because your condition needs specialized care. Over-the-counter hearing aids are only for users who are age 18 or older. This OTC hearing aid is for users who are 18 and older.
  • Page 3 Warnings Warnings You get really dizzy or have a feeling of spinning or swaying • Caution: The sound output should not be uncomfortable or painful. (called vertigo). You should turn down the volume or remove the device if the sound output Your hearing changed suddenly in the past 6 months.
  • Page 4 If you have hearing loss in both ears, you might get more out of using hearing aids in both, especially in situations that make you tired from listening – for Thank you for choosing Nano Hearing Aids! example, noisy environments.
  • Page 5: Table Of Contents

    Table of Contents Table of Contents Getting Started Change Programs Tips for Getting Started Remove Hearing Aid Resources Caring for Your Hearing Aids Cleaning Your Hearing Aids What’s Included CIC2 and CIC4 Overview Wax Guard Cleaning Domes Charging Case Overview Preparing Your Hearing Aids Protecting Your Hearing Aids Troubleshooting...
  • Page 6: Getting Started

    Getting Started Welcome On behalf of Nano, we’d like to congratulate you on your Tips for Getting Started state-of-the art purchase. Our products have helped Resources thousands of satisfied customers. We are passionate What's Included about helping you find an affordable solution to the CIC2 and CIC4 Overview challenges brought about by your hearing loss.
  • Page 7: Tips For Getting Started

    Tips for Getting Started Tips for Getting Started Tips for Getting Started Listen to an audio book or podcast. • Noisy environments can be quite challenging for new hearing • Please refer to Your Journey to Better Hearing for a guide to aid users (and even normal hearing people).
  • Page 8: Resources

    Resources Resources Resources Use the Quick Start Guide to get you started using your hearing aids right away. This User Manual is for both the CIC2 and CIC4 hearing aids and will provide more detailed information about using your If you have any questions, feel free to contact us at: hearing aids.
  • Page 9: What's Included

    What’s Included What’s Included AIR DOME What's Included: CLOSED DOME Hearing aids Accessories: Charging cable (USB-Micro USB) • Small Medium Large Charging case Charger plug • Hearing aids Charging case Air Domes and closed domes Air Domes User Manual • Closed domes •...
  • Page 10: Cic2 And Cic4 Overview

    CIC2 and CIC4 Overview CIC2 Overview Overview Microphone Normal Conversation Noisy Places Listening Programs Loud Places Removal Handle Music Listening Faceplate Feedback Management Charging Contact Ear Tip Noise Reduction Multi-function Multi size domes Push Button Open fitting options Cleaning brush with wax loop Dome Charging case with power supply...
  • Page 11: Charging Case Overview

    CIC4 Overview Charging Case Overview Overview FRONT Normal Conversation Noisy Places Listening Programs Left Right Loud Places charging well charging well Music Listening Advanced Feedback Management Advanced Noise Reduction Left charging Right charging indicator indicator Multi size domes Charging case battery indicator Open fitting options BACK...
  • Page 12: Preparing Your Hearing Aids

    Charge Your Hearing Aids Step 1: Charge Your Hearing Aids Preparing Your Hearing Aids Hearing aids should be fully charged before using for the first time. Charge Your Hearing Aids Plug the USB end of the cable into the wall charger. Plug the Select Dome •...
  • Page 13 Charge Your Hearing Aids Charge Your Hearing Aids LED lights on the charging case will indicate charge status of • Charging Time Expected amount of hearing aid use hearing aid and charging case. 15 minutes 3-4 hours Indicator Lights 2 hours 10-13 hours Orange lights Hearing aid/charging case is charging...
  • Page 14 Charge Your Hearing Aids Charge Your Hearing Aids Turning the Charging Case OFF Charging Case Indicators Press and hold power button to turn case off. Left Aid Charging Case Right Aid Fully Charged Fully Charged Fully Charged Charging Fully Charged Fully Charged Charging Charging...
  • Page 15: Select Dome

    For your convenience, small, medium - Always start with trying smallest to largest Air Domes. Then, and large Air Domes and closed domes are included with your try smallest to largest closed domes. Nano Hearing Aids. Dome Selection Guide Issue Recommedation Try a smaller Air Dome.
  • Page 16: Attach Dome

    Select Dome Attach Dome Step 3: Attach Dome Dome Selection Guide Issue Recommedation Securely attach a new dome to the tip of the hearing aid as shown. Try a different Air Dome, starting Once the dome is attached, give it a slight tug to make sure it’s with smallest.
  • Page 17: Wearing Your Hearing Aids

    Insert Hearing Aid Step 1: Insert Hearing Aid Wearing Your Hearing Aids Red hearing aid for right ear. Blue hearing aid for left ear. Insert Hearing Aid Turn Hearing Aid On Adjust Hearing Aid Change Programs Remove Hearing Aid Hold the hearing aid with your thumb and finger as shown. •...
  • Page 18: Turn Hearing Aid On

    Turn Hearing Aid On Adjust Hearing Aid Use finger or thumb to gently position hearing aid in the ear if Step 3: Adjust Hearing Aid • needed. Hearing aid may need to be slightly rotated once in ear to obtain correct placement. Make adjustments to your hearing aid by using your finger or thumb to control the multi-function button on the faceplate.
  • Page 19 Adjust Hearing Aid Adjust Hearing Aid Multi Function Button Function Action Indicator Hearing aid will turn on to last program used Turn on Press and hold button for 4 seconds. and will beep accordingly. (1 beep for program 1, 2 beeps for program 2) Hearing aid will beep for last program used Turn off Press and hold button for 4 seconds.
  • Page 20 Adjust Hearing Aid Adjust Hearing Aid Multi Function Button Function Action Indicator Hearing aid will turn on to last program used Turn on Press and hold button for 4 seconds. and will beep accordingly. (1 beep for program 1, 2 beeps for program 2, etc.) Hearing aid will beep for last program used Turn off Press and hold button for 4 seconds.
  • Page 21: Change Programs

    Change Programs Change Programs Step 4: Change Programs Programs Hold button for 2 seconds to change programs for sound shaping. Your hearing aids have 2 programs (CIC2) or 4 programs (CIC4) from which to choose. The programs allow you to Program Indicator Recommended for...
  • Page 22: Remove Hearing Aid

    Change Programs Remove Hearing Aid Step 5: Remove Hearing Aid Programs Hold button for 2 seconds to change programs for sound shaping. Grasp removal handle and gently pull hearing aid out of ear. Program Indicator Recommended for Wipe dome clean from any ear wax, oils, moisture, etc. 1: Normal Quiet environments, 1 beep...
  • Page 23: Caring For Your Hearing Aids

    Cleaning Hearing Aids Cleaning Your Hearing Aids Caring for Your Hearing Aids It’s important to clean your hearing aids often for best hearing results. Cleaning Your Hearing Aids Remove dome (if using) from hearing aid tip. • Wax Guard Use a dry cloth or alcohol wipe to clean the body of the Cleaning Domes •...
  • Page 24: Wax Guard

    Wax Guard Wax Guard After cleaning hearing aid, securely connect dome to tip of port at the tip of the hearing aid. The stick will be embedded in • hearing aid. the white wax guard. Wax Guard Gently pull the stick away from the hearing aid tip to remove •...
  • Page 25: Cleaning Domes

    Cleaning Domes Protecting Your Hearing Aids When properly inserted, the wax guard should be nearly flush from wax. Allow dome to dry completely before connecting it with the tip of the hearing aid. Remove stick from tip of the to hearing aid tip. hearing aid.
  • Page 26: Troubleshooting

    Troubleshooting Issue Recommedations Troubleshooting 1. Ensure hearing aid is properly seated in ear canal Microphone and removal handle are at • the top of the ear canal when hearing aid is properly placed in the ear. Use one hand to gently pull the top of •...
  • Page 27 Troubleshooting Troubleshooting Issue Recommedations Issue Recommedations 3. Use hearing aid brush or dry cloth to Remove dome. Try using hearing aid remove wax/debris from hearing aid tip without dome. and dome. Sounds like Try a smaller Air Dome. I’m in a barrel 4.
  • Page 28 Troubleshooting Troubleshooting Issue Recommedations Issue Recommedations Charging case Ensure hearing aids have been fully charged Turn hearing aids off prior to placing in indicates hearing (indicated by green lights on charging case) charging case. Aids placed in charging case aids are charged while left on will not properly charge.
  • Page 29: Accessories Available For Purchase

    Troubleshooting Issue Recommedations Accessories Available for Purchase Use your thumb to control the button. Unable to change Position your thumb facing forward, the volume thumbnail facing the back of your head. To prevent uncomfortable feedback from occurring with insertion, turn hearing aid off prior to insertion.
  • Page 30: Technical Specs

    Accessories Available for Purchase The following accessories are available for purchase for Technical Specs your CIC hearing aids: Charging case CIC2 Charging cable (USB-Micro USB) CIC4 Charger plug Domes Wax guard stick and wax guards Hearing aid brush To order any of the above items, please contact our Customer Success Team at 619-738-2438 or at nanohearingaids.com.
  • Page 31 Technical Specs Technical Specs Technical Specifications Test Standard: ANSI 3.22-2014 Maximum output (OSPL90) 110 dB Test Equipment: FONIX 8000 Full-on gain 26 dB (HFA FOG@50 dBSPL) Test Coupler: HA-1 Total harmonic distortion 0.7% Standard test ambient conditions 23°C + - 5°C (73° + - 9 ° F) Self-generated noise (EIN) 22 dB Temperature:...
  • Page 32: Safety Information

    Technical Specs Safety Information Technical Specifications Maximum output (OSPL90) 110 dB Full-on gain 28 dB (HFA FOG@50 dBSPL) Total harmonic distortion 0.9% Self-generated noise (EIN) 19 dB Latency 14 ms Frequency response bandwidth 200Hz-7178Hz Frequency response smoothness...
  • Page 33 Batteries should be properly recycled and not disposed in • Please contact Nano Hearing Aids for assistance, if needed, in the trash. • setting up, using or maintaining your devices or to report any Keep the device away from the children and pets who may •...
  • Page 34: Maintenance, Storage And Disposal

    Compatibility) using the EN60601-1-2 Standard. Quality System and Associated Directive Information This hearing aid is produced under the strict quality system Nano Hearing Aids and its suppliers. The device fulfills the provisions of the EC directive 93/42/EEC (Medical Device Directive) and the...
  • Page 35 Maintenance, Storage and Disposal Maintenance, Storage and Disposal Maintenance Keep the devices and case in the following environmental • ranges: 14° F to 131° F, 10%-90% RH, 700-1060hPa. We do not authorize any institution or individual to maintain • and/or repair the product. If you suspect that the products may Do not store the hearing aids for extended periods of time •...
  • Page 36: Warranty

    Customer Success at 619-738-2438 or at support@nanohearingaids.com to obtain a Return Merchanidise Authorization (RMA). All hearing aids sent to Nano Hearing Aids must have an RMA to be processed. Nano Hearing Aids, 1624 S Mojave Road, Suite 110, Las Vegas, NV 89104.
  • Page 37: Return Policy

    Return Policy At Nano Hearing Aids, we have helped thousands of people with Return Policy their hearing. We want you to be fully satisfied with your hearing aid purchase. Should you need to return your aids, we are pleased to offer you a 45-Day Satisfaction Guaranteed Return Policy. We make it easy for you in three simple steps.
  • Page 38 RMA verified and validated Step 3 • Refund processed • Send the following to Nano Hearing Aids in the original Please be sure to obtain an RMA in order to receive a shipping box: refund of your order. Hearing aids •...
  • Page 39 If you have any questions, feel free to contact us at: support@nanohearingaids.com Customer Success Team 619-738-2438 4225 Executive Square Suite 600 La Jolla, CA 92037 UM-CIC-23-V2 www.nanohearingaids.com For all Humankind ™...

This manual is also suitable for:

Cic 4

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