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NETWORK VIDEO RECORDER
User Manual
Wisenet NVR

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Summary of Contents for Hanwha Techwin WISENET XRN-1610

  • Page 1 NETWORK VIDEO RECORDER User Manual Wisenet NVR...
  • Page 2 ™ Design and specifications are subject to change without prior notice. You can download the latest version from the Hanwha Techwin web site. (www.hanwha-security.com) ™ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
  • Page 3: Important Safety Instructions

    10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Before using this product, check if the latest version of this software is installed. Go to Hanwha Techwin's website 11) Only use attachments/accessories specified by the manufacturer.
  • Page 4 overview contentS Starting web viewer What is Web Viewer? Connecting Web Viewer overview Important Safety Instructions Product User Manual Description Target Audience live viewer Live Viewer How to Use the Product Live Screen Configuration Contents Controlling a Connected Network Camera SearcH viewer Search Viewer live...
  • Page 5: Getting Started

    live getting Started install wizard Starting the system As shown below, proceed through each step of the <install wizard>. 1. In the <language> screen, select the language and press the <next> button. 1. Connect the power cable of the NVR to the wall outlet. 2.
  • Page 6: Setting Up The Network

    live Setting up the network 4. After setting the date/time settings in the <date/time> screen, click on the <finish> button to launch the setting Each NVR product supports a different number of network ports. If a product supports two or more, then each completion window.
  • Page 7: Shutting Down The System

    Shutting down the System live Screen configuration icons on the live Screen 1. In the live screen menu, select <Shutdown>. 2. The “Shutdown” confirmation pop-up window will appear. You can check the status or operation of the NVR with the icons on the live screen. FULL RAID RAID...
  • Page 8 live FULL RAID RAID SCSI Name Description Name Description FULL This icon is displayed for a channel that a PTZ-featuring camera is connected to. RAID RAID SCSI Displayed if the HDD is full and the NVR has an insufficient space to record. FULL RAID RAID...
  • Page 9: Error Information

    error information Split mode menu In Live split mode, right-click to display this context menu as shown. • If the built-in HDD is not connected, the “NO HDD” icon ( ) will be displayed in the top left corner. In this The look of the split mode menu is different for each NVR product and it also depends on the login/logout status.
  • Page 10 live view the launcher menu Menu Description Searches for a backup device and back up each channel at your desired time. Backup The Launcher menu appears on the bottom of the live screen. Live > Backup " " See the page in the Table of Contents.
  • Page 11: Live Screen Mode

    live Screen mode Switching the split mode You can split the live video from cameras to Single, 4-split, 9-Split, or 16-split mode and watch them one by one. You can display your camera's live video in various split modes. Each product supports different split modes. For more information, see "Method for displaying screen mode". The ‘Live4NVR’...
  • Page 12: Manual Switching

    live manual Switching connection CH10 CH11 CH10 CH12 CH11 CH13 CH12 CH13 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 Click the arrow <◄/►> key to move to the next split mode. Right-click on the live screen and select <connection>...
  • Page 13: Record Status

    record Status poe Status Right-click on the live screen and select <record> in the <Status> menu to check each channel's profile, This function is only available for products that support PoE. For products with PoE support, see “nvr products supporting each feature”. (Page 4) record type, input/recording frame count, allowed/input/recorded amount of data.
  • Page 14: Channel Setting

    CH10 CH11 CH12 CH13 CH14 CH15 CH10 CH11 CH12 CH10 CH11 CH12 live CH13 CH13 CH14 CH14 CH15 CH15 CH16 CH16 CH16 Zoom channel Setting CH10 CH11 CH12 CH10 CH13 CH14 You can display the channel in a desired area of a split screen. This is activated only in Live Single mode.
  • Page 15: Audio On/Off

    layout audio on/off In the live screen, you can set the layout for each channel. You can turn the sound on/off corresponding to the channel in Live mode. Setting up the live layout audio on/off in Single mode This section outlines how to select a series of channels based on their purpose/accessibility and monitor them Click on the audio icon ( ) on the screen to turn it ON/OFF.
  • Page 16: Event Monitoring

    live event monitoring Select <Stop Alarm> to initialize the status of alarm output and release the event function. If your product supports a remote controller, then press the [ALARM] button to reset the alarm output status. For products that support remote controls, see “NVR products supporting each feature”. (Page 4) This will display the channel in sync with a specific event (Sensor/Motion/Video Loss) if it occurs.
  • Page 17: Maintain The Screen Ratio

    Even if the connected network camera does not support the PTZ operations, you can configure the PTZ control settings (if possible) by installing the PTZ driver (physical device). It only supports a network camera with Hanwha Techwin's PTZ function and a camera registered in the ONVIF. English _17...
  • Page 18 live using the ptZ camera preset You can use a single PTZ camera to perform the Pan, Tilt and Zoom operations to monitor multiple places, and Preset is a set of saved data specifying the locations of a PTZ camera. A single PTZ camera can save up to configure the custom settings of the presets in a desired mode.
  • Page 19 backup 3. When the backup setup is done, press <Start>. If there is no device to back up, the <Start> button is disabled. You can search for a backup device and back up video recording at your desired time for each layout or channel. If you insert a USB memory stick with insufficient storage space, volume calculation may be disabled.
  • Page 20: Menu Setup

    menu setup You can setup the system, devices, and options for recording, event and network. • Holiday : A user can select specific dates as holidays according to their own preferences. Holidays are applied in the <recording Schedule> or <alarm Schedule> setting too. SyStem Setup You can setup Date/Time/Language, User, System Properties and Log.
  • Page 21: User Setting

    user user setting You can create a group or set permissions for each group. You can set permissions of each user over the NVR's specific function and settings. You can add a user and edit the registered user information. Setting the administrator menu >...
  • Page 22: Setting Permissions

    menu setup Setting permissions if you want to register a user You can set restricted access for all general users. Items with restrictions will require logging in for use. menu > System > user > permission Setup 1. Click on the [ ] button to launch the user addition popup window.
  • Page 23: System Management

    if the user has restricted access System management If a new group is restricted to access the entire menus, the users belonging to the group can access only the You can check the system version, update to a newer version, as well as data backup and initialization. basic menus and can change only their respective password.
  • Page 24 menu setup Settings to upgrade the current software version You can copy and import the NVR settings by using a storage media. menu > System > System management > Settings 1. Connect a device storing the software to be updated. It may take about 10 seconds to recognize the device.
  • Page 25: Log Information

    log information checking the event log You can search recorded events including alarms, camera events and video loss. You can browse logs on the system and events. It also shows the log and its timestamp. checking the system log menu > System > log information > event log System Log shows log and timestamp on every system start up, system shutdown, and changes on system settings.
  • Page 26: Setting The Device

    menu setup Setting tHe device checking the backup log You can find out who backed up and the details (backup time, channel, device to use, file format, etc.). You can configure settings related to camera, storage media, monitor and text. menu >...
  • Page 27 5. Click the <id> and <p/w> window to enter <id> and <p/w> of the selected network camera. - Wisenet Multi-Channel Camera : You can register Hanwha Techwin's multi directional cameras and multi- imager cameras. A multi-channel camera is a camera that has multiple camera modules in one body.
  • Page 28 menu setup if you want to check the error details of camera registration • Address type : Select an address type of the camera. The supported address type may differ depending on the type of the connected product. If you failed to register a camera, the reason for the failure will be displayed. • connection failed due to unknown error.
  • Page 29: Camera Setting

    onvif Setup relay You can set details of the relay. In the bottom of the camera addition screen, click on the <onvif Setup> button to set additional settings for cameras with the ONVIF protocol. • Digital Output : You can select a digital output channel. You can change the information only if the user account (camera account used for camera registration) is used to read the user • Relay Mode : Select either bi or mono stable modes.
  • Page 30 menu setup Special If you change specific profile settings for each product, the frame rate's setup range may be changed. Example) If you set the frame rate for the first profile to 30 fps, then the setting range for the second profile may be changed to 15 fps. DIS (shaking compensation), use of Defog levels can be set.
  • Page 31 Setting camera password How to set wiseStream Function to analyze the complexity of the video and effectively reduce the data size while maintaining the You can change the passwords of all registered cameras at once. quality. For details, refer to the camera's help or the product's user guide. menu >...
  • Page 32: Live Setting

    menu setup live Setting channel Setting You can change the live transfer settings of the network camera. You can configure the video settings for each channel. menu > device > camera > live Setup menu > device > camera > channel Setup • Apply to CH : If you select <apply to cH>, the "apply to cH"...
  • Page 33: Storage Device

    Storage device • Status : Displays the current working condition of a storage device. To create an HDD alarm for inspection or replacement, see the "Hdd alarm Setting" page under "menu Setup > Setting the device" in the Table of Contents. You can check information on storage devices.
  • Page 34: Connecting The Iscsi

    menu setup The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the list of products supported Wisenet protocol. This is only supported in SUNAPI 2.3.2 or later. Promise Technology vessRAID 1740i / 1840i / 2600i 1ea JBOD 3ea / SRB-160S Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below.
  • Page 35: Raid Mode Setting

    raid mode setting menu > device > Storage device > raid This function is only available for products that support RAID. For products that support RAID, see “nvr products supporting each feature”. (Page 4) If you enable the RAID (Redundant Array of Independent Disks) mode, you can safely recover your data even if your system HDD is damaged.
  • Page 36 menu setup raid mode setting recovering raid array 1. If the HDD number whose <Status> is shown as Faulty or Check is recognized, check the location of HDD 1. Click on the <use> or <Setup> button. to be replaced on the HDD map. 2.
  • Page 37 Hdd alarm Setting distributed recording For HDD malfunctions, you can set the inspection alarm output terminal, the replacement alarm output This function is only available for products that support distributed recording. For products that support terminal, the iSCSI alarm output terminal and the alarm time. distributed recording, see “nvr products supporting each feature”.
  • Page 38: Remote Devices

    menu setup remote devices • Event Display : Sets the dwell time of the event channel display on the monitor when an event occurs. If you set <continuous>, it will keep displaying until you cancel it. This function is only available for products that support the use of a remote controller. For products that support • Display : Displays only checked items on the monitor screen.
  • Page 39: Device Settings

    text If the new resolution does not fit the monitor, the output will not be displayed normally. In this case, wait until the monitor returns to the default resolution and then change to a different resolution. Device and events can be set up. Set up Event Display and Sequence Switching Time in consideration of the network environment time.
  • Page 40: Event Settings

    menu setup Setting tHe recording event Settings You can set up event keywords. You can setup scheduled recording, event recording and other recording related settings. menu > device > text > event recording Schedule Make your reservation on a date and time to schedule the recording on specified time. menu >...
  • Page 41: Record Setup

    record Setup Setting the network camera's recording profile You can configure the video profile settings for instructing the network camera (connected to each channel) to You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event. make recording.
  • Page 42: Record Option

    menu setup Setting tHe event record option When the HDD capacity is full, you can set whether to stop recording or start overwriting. You can make the setup for record in case of sensor detection, camera event or video loss detection. menu >...
  • Page 43: Camera Event

    camera event • Alarm Duration : Set the duration of alarm. • Camera MD/VA stup : You can set the detailed setting of motion detection for a network camera connected. You can set the activation of events (motion detection, video analysis, audio event) sent from the camera, alarm In the mode, you can set motion detection or video analysis.
  • Page 44: Video Loss Detection

    menu setup video analysis Setup video loss detection • Area: Click the Setup button to set a video analysis area. You can set the camera so that the camera can trigger the alarm if it is disconnected or the video is lost due to - In VA Type, you can set a virtual line, virtual area, and detection excluded area.
  • Page 45: Network Configuration

    network configuration alarm out Schedule You can set the conditions and operating hours for scheduled alarms. It provides networked monitoring of Live screen from a remote place, and supports mail forwarding function with events. You can configure the network environment which enables such functions. menu >...
  • Page 46: Port Setting

    menu setup connecting and Setting the network • Setting the dHcp ip address of the broadband router 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected Networking may differ from the connection method, check your environment before setting the connection to the Broadband Router and enter the router's address (ex : http://192.168.1.1).
  • Page 47: Ddns Setting

    ddnS to check Quick connect status A progress bar and its message appears for a Quick Connect. If a remote user accesses the network, you can set whether or not to use DDNS and the site to be connected. • Quick connect Success : Message for a successful connection. menu >...
  • Page 48 menu setup ip filtering You can prepare the list of IP addresses to allow or block access to a specific IP address. You can select a security connection system or install public certificates. menu > network > ip filtering menu > network > SSl • Filtering Type : • Secured Connection System : You can select a type of security connection system.
  • Page 49 802.1x live Streaming Setting When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding You can set the video profile transmitted to the network. In the "device > camera > live setup" menu, if you set live replacement to <manual>, then the live streaming certificate.
  • Page 50: Event Setting

    menu setup e-mail event Setting You can set the interval and type of the event that will be sent to the user. You can send an e-mail to a NVR-registered user at a specific time interval, or if an event occurs. menu >...
  • Page 51: Dhcp Server

    Snmp dHcp Server Using the SNMP protocol, the system or network administrator can monitor the network devices remotely as You can set the internal DHCP server and assign an IP address to the network camera. well as the operating environment. network Setting menu >...
  • Page 52 menu setup failover in the case of normal mode • Standby IP (All) : Enter the viewer port ID of a standby device to access. This function is only available for products that support failover. For products that support failover, see “nvr • Standby Password : Enter the administrator password of the standby device.
  • Page 53 This function is only available for products that support P2P. For products that support P2P function, see “nvr products supporting each feature”. (Page 4) When using P2P service, NVR can be used by connecting to mobile web viewer. menu > network > p2p • Enable P2P : Select check box if you want to use P2P service.
  • Page 54: Search & Play

    search & play SearcH 3. The record data on the specific date will be listed. The display bar is different according to the data type. So check the data type for the color in the left pane. You can perform the search for recorded data by the time or by the search criteria such as an event. If DST (Daylight Saving Time) is configured, overlapping multiple recordings may be produced for a certain moment of time.
  • Page 55: Smart Search

    Smart Search text Search You can select a specific area of the image as an area of interest or exclusion using a virtual line to perform a You can search data that was entered into POS systems connected to NVR. search of events that have occurred in a specific time period.
  • Page 56: Backup Search

    search & play backup Search arb Search Searches for backup data in the connected backup device. Only data in the format of NVR is included in the search. 1. Select <arb Search> from the <Search> menu. To perform ARB search, you should set <ARB> by referring to the "Storage Device > Device/Format" page in the table of 1.
  • Page 57 playback using the playback button play You can play data stored in the HDD and backup a desired portion of the data. b c d e f g h i j k l m n o p q Name Description Play Timeline Indicates the current playback point, and can be used to move.
  • Page 58: Starting Web Viewer

    starting web viewer wHat iS web viewer? connecting web viewer WebViewer is a software program with which the operator can access a remote NVR (Network Video Recorder) for 1. Open your web browser and type the IP address or URL of NVR into the URL address box. real-time monitoring, PTZ control (if configured) or search.
  • Page 59 to access the plugin web viewer Set auto execution of plugin (npNVRViewer) in the browser menu that you first access and refresh the screen after activating the plugin or selecting plugin reliability. Each time the browser is upgraded in the future, the plugin activation method can be changed.
  • Page 60: Live Viewer

    live viewer live viewer Screen layout of the plugin web viewer You can check the video from camera registered in the NVR connected from a remote PC. Also, you can adjust the camera and check the network transfer status. Screen layout of the plugin free web viewer Menu Description System Stauts...
  • Page 61: Live Screen Configuration

    live Screen configuration Menu Description System Status Shows the channel information selected. If the user's PC monitor does not support 60Hz at a specific high resolution, or the HDMI Channel information cable does not support HDMI 2.0, 60fps or higher will not be output from the channel You can check the status or operation of the NVR with the icons on the live screen.
  • Page 62 - PoE: If you select <poe>, you can check the amount of PoE consumption connected to each channel. Only available for products that support PoE. • < > : You will be immediately directed to the homepage of Hanwha Techwin. 62_ live viewer...
  • Page 63: Selecting A Profile

    to capture a screen Selecting a profile 1. Click < > button. You can select a profile for each channel. When a pop-up window appears, select the saving path for 1. Multi-split screen is connected to profile #1 by default. captured image.
  • Page 64 live viewer Setting screen switching if you want to save the layout Click on < >. If you don't register the layout, the screen switching function will not operate. The changed layout will be saved. You can view the layouts one by one. The layout for each user is saved separately.
  • Page 65 to perform switching How to query text devices and data Click on the <Sequence> button to activate the switching mode Checks the text data transmitted from POS systems that are and run a sequence. connected to NVR. If the < >...
  • Page 66: Controlling A Connected Network Camera

    live viewer controlling a connected network camera Item Description controlling ptZ Sets the preset position for camera framing and moves to designated preset position when Preset selecting a desired preset. If PTZ camera is connected, the < > icon appears on screen. When selecting corresponding camera Swing Moves between the preset start point and end point.
  • Page 67: To Set A Preset

    to use the digital ptZ function on a distortion corrected screen 1. On the dewarped screen, click the icon. 2. Place the cursor on the screen and drag it to control. to set a preset 1. Click < > button to display "preset" window. 2.
  • Page 68: Search Viewer

    search viewer SearcH viewer Item Description Sound You can search and play the video record saved in NVR by accessing NVR remotely. Sets the sound connected to each channel to either ON/OFF. Search viewer Screen Capture Saves current video for selected channel in the designated path. Print Prints current video image for selected channel through the assigned printer.
  • Page 69 color indications depending on current recording status to back up the search results You can back up the search results in the list. Displays the corresponding color according to the recorded data type. 1. Click the [ ] button. 2. From the search results, select the check box of the item you wish to back up.
  • Page 70 search viewer text Search names and functions of play buttons You can search data that was entered into POS systems connected to NVR. if you want to search by a text 1. Select a date and time to search. 2. Set event keywords and search conditions. - Search Condition : Enter a text to search.
  • Page 71: Setup Viewer

    setup viewer Setup viewer System You can configure the various settings of the NVR system. You can configure the NVR settings remotely on the network. To configure the NVR settings, click <Setup>. date/time/language Settings Screen See the "Setting the date/time/language" page under "menu Setup > System Setup" in the Table of Contents.
  • Page 72 setup viewer user System management See the "user" page under "menu Setup > System Setup" in the Table of Contents. See the "System management" page under "menu Setup > System Setup" in the Table of Contents. administrator System information You can change the admin ID or the password. You can see information of the current system.
  • Page 73 log information backup log You can inquire about a user who performed a backup, System log execution time, details (backup time, channel, backup device, backup file type). Data recorded in the system log displays various system-related logs/date/time such as system starts, system ending and menu setting changes.
  • Page 74: Live Setup

    setup viewer camera Setup camera password You can change the settings of a connected network camera. You can change the passwords of all registered cameras at once. When you click the [Camera website] button, a new camera web browser window is opened. - This is not supported if the camera is connected to the RTSP protocol.
  • Page 75 Storage device Hdd alarm You can set the alarm output port and the duration in case an You can check and change the settings related to the data storage device. error occurs. device/format You can check a storage device, amount of use, type of use and status of storage device.
  • Page 76 setup viewer text record For more detailed setup, see the "menu Setup > Setting the recording" page in the Table of Contents. device Relevant values of a device connected to NVR can be set. recording Schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time.
  • Page 77 event camera You can set the recording profile for a network camera. For more detailed setup, see the "menu Setup > Setting the event" page in the Table of Contents. Sensor detection nvr / camera You can set the sensor operation mode and the synchronized camera as well as the alarm output type and the duration.
  • Page 78 setup viewer video loss detection network You can set to trigger the alarm if a video loss occurs. For more detailed setup, see the "menu Setup > network configuration" page in the Table of Contents. interface A remote user can access the NVR via the network to check the current mode and the IP address. network Specify the network connection path.
  • Page 79: Live Streaming

    ddnS 802.1x You can set DDNS. When connecting to a network, you can select whether to use the 802.1x protocol and install corresponding certificate. live Streaming ip filtering You can set the video profile transmitted to the network and the You can prepare the list of IP address to allow or block expansion monitor.
  • Page 80 setup viewer dHcp Server event You can set the event interval and specify which events the network server sends mails for. You can set the internal DHCP server and assign an IP address to the network camera. recipient You can set groups and recipients to receive emails. check ip You can check the IP and MAC currently used through the DHCP server, and the connected network port.
  • Page 81: Sec Backup Viewer

    backup viewer Sec backup viewer f g h i You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be played. NVR_CAM 01 2016-01-01 16:17:49 VIDEO:H264(2048x1536)/AUDIO:NONE...
  • Page 82 backup viewer Item Description Saves the current video's image as in an image file. Supports JPEG file format. Screen Printout Prints out the current screen. You should have installed the appropriate printer driver before you can print out the screen. A toggle button.
  • Page 83: Using A Remote Controller

    appendix uSing a remote controller uSe JoyStick This function is only available for products that support the use of a remote controller. For products that support The function is only available for the product that supports a joystick. remote controls, see “nvr products supporting each feature”. (Page 4) For products that support joy stick, see “nvr products supporting each feature”.
  • Page 84: Troubleshooting

    appendix uSing virtual keyboard troubleSHooting 1. For alphanumeric inputs, the virtual keyboard window appears. Problem Action 2. Using a mouse, click on the desired character tab. Live video will be slow or cut off. y The frame number set for multiple data transmission set in camera or 3.
  • Page 85 Problem Action Problem Action No response controlling PTZ in the live viewer. y Check the registered Camera if it support PTZ function. I found it difficult to configure the network settings if y For more information, refer to the user manual. using the default search, backup and router settings.
  • Page 86 appendix Problem Action In the recording setting screen, the permitted level y If the input data is greater than the permitted level for each channel, it is for a specific channel is displayed in orange. displayed in orange. Set the permitted data limit to higher than the amount of input data.
  • Page 87: Correct Disposal Of Batteries In This Product

    Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin's devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.
  • Page 88 Head Office 6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400 Rep. of KOREA Tel : +82.70.7147.8753 Fax : +82.31.8018.3740 www.hanwha-security.com Hanwha Techwin America 500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666 Toll Free +1.877.213.1222 Direct +1.201.325.6920 Fax +1.201.373.0124 www.hanwhasecurity.com...

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