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Quantum DPM 5500 User Manual

Quantum dpm 5500: user guide
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  • Page 2 Quantum DPM5500 User’s Guide, 81-81527-01 A01, November 2005, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Chassis LEDs and Buttons ...10 Hard Drive Sled LEDs ...11 Ethernet Port LEDs...12 Power Supply LED...13 Migrating Data Off the DPM5500 ...14 Backing Up the Microsoft DPM Database Files ...15 Relocating the DPM5500 System...15 Contacts...15 Quantum DPM5500 User’s Guide Contents...
  • Page 4 Date and Time...38 Shutdown ...39 Logs ...40 Adaptec® Storage Manager...41 DPM Administrator Console...42 Backup ...42 Remote Desktop ...42 Alert E-Mail...43 UPS ...44 Appendix A DPM5500 System Specifications Physical Characteristics ...47 Performance Characteristics ...48 Environmental Specifications ...48 Quantum DPM5500 User’s Guide Contents...
  • Page 5 Contents Quantum DPM5500 User’s Guide...

  • Page 6: Chapter 1 Dpm5500 System Description

    Migrating Data Off the DPM5500 • Contacts Quantum is a leader in disk-based backup and is committed to the ongoing development of tiered storage solutions for data protection. This tiered approach consists of disk- and tape based systems that optimize...

  • Page 7: A New Approach To Data Protection

    Choosing system components, especially in networking environments, can be extremely difficult, time consuming and costly, especially when it isn’t done right the first time. Quantum has done the hard work for you by carefully designing the DPM5500 to closely match the capabilities of Microsoft Data Protection Manager.

  • Page 8: Superior Service And Support

    7x24x4 service contract upgrade response levels are also available. Professional Installation and Integration services can be purchased through Quantum to ensure maximum uptime. Please contact Quantum for availability in your region. Leveraging the intelligence inside the DPM5500 Series, StorageCare Guardian proactively monitors the health of the library over the Internet and uses intelligent diagnostics data to remotely service the equipment when something is wrong.

  • Page 9: Dpm5500 System

    DPM Model (with Drive Size) DPM5500 (400 GB drives) The DPM5500 system houses the following components: • Drive sleds (twelve, eighteen, or twenty four drive sleds per storage array) (customer serviceable) •...
  • Page 10 Figure 1 DPM5500 System Components Drive sleds Quantum DPM5500 User’s Guide Power and reset buttons Center fans Ethernet ports Left-hand blower DPM5500 System Power supplies Right-hand blower...

  • Page 11: Hard Drive Storage

    Figure 2 DPM5500 Hard Drives Quantum DPM5500 User’s Guide Serial ATA II hard drives (see systems. The storage space on these hard drives (1 drive per drive sled = 24 total drives for DPM5500) appear to the DPM application as storage space.

  • Page 12: Raid Sets

    RAID Sets Supported RAID Configurations RAID 5 Configuration Quantum DPM5500 User’s Guide The DPM5500 system is divided into RAID sets. The DPM5500 system can contain up to four RAID sets (two per array controller): Array Controller 1 (drive sleds 0 through 11) •...

  • Page 13: Turning On The System

    Data stripe C Data stripe D Data stripe E Turning on the System Quantum DPM5500 User’s Guide frees up the concentration on a single drive, improving overall subsystem throughput. The RAID 5 parity encoding scheme maintains the system’s ability to recover any lost data should a single drive fail.
  • Page 14 Chapter 1 DPM5500 System Description Turning on the System Figure 4 Turning on the DPM5500 Power button Quantum DPM5500 User’s Guide...

  • Page 15: Dpm5500 Operations

    Chassis LEDs and Buttons Figure 5 DPM5500 LED Indicators Quantum DPM5500 User’s Guide The DPM5500 has a series of LED indicators located on the front and back of the system. Refer to the following sections for LED locations and descriptions: •...
  • Page 16 Table 2 DPM5500 LEDs Hard Drive Sled LEDs Figure 6 Hard Drive Sled LEDs Quantum DPM5500 User’s Guide Button/LED Power button Reset button Network port 1/2 activity Hard drive failure Power supply failure Power on The individual hard drive sleds contain LEDs that indicate the health condition of the hard drive.
  • Page 17 The hard drive is powered on and available for storage. The hard drive is active and receiving data. The hard drive sled has failed. Replace the hard drive sled (see the Quantum DX3000/ DX5000/DPM5500 Hard Drive Replacement Instructions (PN 81-81506) included on the documentation CD.

  • Page 18: Power Supply Led

    Table 4 Ethernet Port LEDs Power Supply LED Figure 8 Power Supply LED Indicators Quantum DPM5500 User’s Guide Left LED amber blinking Right LED green Right LED amber Left and Right LEDs off On the back of the DPM5500 chassis, each power supply contains an LED that indicates the health status of the power supply.

  • Page 19: Migrating Data Off The Dpm5500

    Table 5 Power Supply LED Migrating Data Off the DPM5500 Figure 9 DPM5500 Dual Port SCSI Board Quantum DPM5500 User’s Guide Description LED is green Power supply is operating normally. LED is red. The power supply has failed. Refer to the...

  • Page 20: Backing Up The Microsoft Dpm Database Files

    Backing Up the Microsoft DPM Database Files Relocating the DPM5500 System Contacts The Quantum Customer Support Department provides a 24-hour help desk that can be reached at: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Quantum DPM5500 User’s Guide The Microsoft DPM database files are used to store the information responsible for maintaining the data stored on the hard drives.
  • Page 21 Asia/Pacific Rim: Europe/Middle East/Africa: To contact the Customer Support Department use the following web/ E-mail addresses: North/South America: Asia/Pacific Rim: Europe/Middle East/Africa: Quantum DPM5500 User’s Guide (949) 725-2176 (International Code) +61 7 3862 4677 (International Code) +44 (0) 1256 848777 www.quantum.com/askaquestion apachelp@quantum.com...

  • Page 22: Chapter 2 Dpm5500 Remote User Interface

    DPM5500 Remote User Interface DPM5500 Web Pages Quantum DPM5500 User’s Guide The DPM5500 systems utilizes a web-based interface which allows you to configure and manage the system from a remote workstation on the same network. The DPM5500 system is managed through the following web...

  • Page 23: Dpm5500 Web Page Menu Items

    Items Figure 10 DPM5500 Web Page Menu Items Accessing DPM5500 Web Pages Quantum DPM5500 User’s Guide • Mozilla Suite 1.7 on Solaris 10 You can download this software from http://www.mozilla.org. • Firefox 1.0.6 on Windows You can download this software from http://www.mozilla.org.
  • Page 24 Figure 11 Welcome Screen Quantum DPM5500 User’s Guide 2 In the field, type http://IPaddress/ where IP address is the IP Address address for the system. This IP address uses https, not the common http and there Note: is also a special port (8098) that must be used. This address must be used every time the web pages are accessed.

  • Page 25: System Status

    Select this option to set the server name. This server name is used for client computer access. Select this option to access the Quantum web site for downloads and other information. Select this option to connect to the Microsoft Data Protection Manager.
  • Page 26 Chapter 2 DPM5500 Remote User Interface System Status Figure 12 System Status Page Enclosure status page provides access to the page. System Status Enclosure Status 1 To view the hardware status, click Enclosure Status page displays (see figure 13). Enclosure Status Quantum DPM5500 User’s Guide...
  • Page 27 Figure 13 Enclosure Status Table 7 Enclosure Status Details Quantum DPM5500 User’s Guide Refer to the following table for the enclosure status details (see Enclosure Status Details Controller 1 and 2 RAID Sets Batteries Fans System Status Description Controller 1 and controller 2 refer to the RAID controllers connected to the hard drives.
  • Page 28 Table 8 RAID Set Configurations DPM5500 (Drives 0 through 11) DPM5500 (Drives 0 through 11) Quantum DPM5500 User’s Guide Enclosure Status Details Temperature Sensors Voltage Sensors Power Supplies Array Controller 1 1st RAID Set Drives 0 through 4 Drive 5 hot...

  • Page 29: System Configuration

    System Configuration Accessing System Configuration Figure 14 System Configuration Page Identification Quantum DPM5500 User’s Guide System Configuration and RAID configuration. To access the System Configuration click System Configuration System Configuration System Configuration • Identification • RAID To access the Identification click the link.
  • Page 30 Figure 15 Identification Page Table 9 Identification Information Fields Quantum DPM5500 User’s Guide screen displays (see Identification Edit the identification information as desired and click for a description of the fields). Field Description Enter a short description of the DPM5500. This Description information will help identify this specific system.

  • Page 31: Raid

    RAID Figure 16 RAID Page Controllers RAID sets Hard drives Quantum DPM5500 User’s Guide Field Description Enter the company name where the DPM5500 is Company located Enter the company address where the DPM5500 is Company located Address To access the...

  • Page 32: Network Configuration

    Table 10 RAID Status Information Network Configuration Accessing Network Configuration Quantum DPM5500 User’s Guide Field Description There are two RAID controllers in the DPM5500. RAID Controllers Up to twelve hard drives can be assigned to each RAID controller. Each controller can have two possible RAID sets...

  • Page 33: Identification

    Figure 17 Network Configuration Page Identification Quantum DPM5500 User’s Guide Network Configuration • Identification • Global Settings • Network Interfaces • Administrator • Administration Web Site The DPM5500 must have identification information so client computers on the network can access the system.
  • Page 34 Figure 18 Network Identification Screen Table 11 Network Identification Information Fields Quantum DPM5500 User’s Guide Edit the network identification information as desired and click (see table 9 for a description of the fields). Field Description Enter a short description of the DPM5500. This Server Name information will help identify this specific system.
  • Page 35 Global Settings Figure 19 Global Settings Screen Table 12 Global Settings Fields Quantum DPM5500 User’s Guide screen is used to change the overall network settings Global Settings for the DPM5500 by configuring the IP settings as well as specifying the NDS suffixes and LMHOSTS and HOSTS files to use.
  • Page 36 Network Interfaces Figure 20 Network Interfaces Screen Quantum DPM5500 User’s Guide Field Description Select NetBIOS LMHOSTS file by clicking in the box and editing LMHOSTS the information. Edit the hosts file by clicking in the box and TCP/IP Hosts editing the information.
  • Page 37 Administrator Figure 21 Administrator Screen Quantum DPM5500 User’s Guide • Type of network adapters • Current IP identification • Status ( Connected Not Connected When finished viewing the The Administrator screen is used to edit the Administrator username and password. The administrator account has access to all areas of the DPM5500 remote user interface.
  • Page 38 Table 13 Administrator Fields Administration Web Site Figure 22 Administration Web Site Screen Quantum DPM5500 User’s Guide Field Description Enter the username for the administrator account. Username Enter the current password in order to change the Current Password password. Enter the new password.

  • Page 39: Users

    Table 14 Administration Web Site Fields Users Accessing Users Quantum DPM5500 User’s Guide Edit the Administrator Web Site table 14 for a description of the fields). Field Description Select this field if all IP address can access the All IP Addresses DPM5500 remote user interface.

  • Page 40: Local Users

    Figure 23 Users Page Local Users Quantum DPM5500 User’s Guide page is divided into two sections: Users • Local Users • Local Groups A local user account is an account that exists on the DPM5500 and grants users or groups access to the system.
  • Page 41 Figure 24 Local Users Local Groups Quantum DPM5500 User’s Guide Edit the screen as desired and click Local Users user, click and enter the information for the new user account. A local group account is an account that exists on the DPM5500 and grants access to DPM5500 resources.

  • Page 42: Maintenance

    Figure 25 Local Groups Maintenance Accessing Maintenance Quantum DPM5500 User’s Guide Edit the Local Groups groups, click and enter the information for the new group account. page allows you to perform general DPM5500 Maintenance maintenance tasks. To access the Maintenance located at the top of the screen.

  • Page 43: Date And Time

    Figure 26 Maintenance Page Date and Time Quantum DPM5500 User’s Guide page is divided into the following sections: Maintenance • Date and Time • Shutdown • Logs • Adaptec® Storage Manager • DPM Administrator Console • Backup • Remote Desktop •...
  • Page 44 Figure 27 Date and Time Screen Shutdown Quantum DPM5500 User’s Guide Edit the date and time information as desired and click screen is used to shut down, restart, or schedule a Shutdown shutdown or restart of the DPM5500. To access the...
  • Page 45 Figure 28 Shutdown Screen Logs Quantum DPM5500 User’s Guide Select the option you want to perform: Shutdown screen provides access to logs generated by DPM5500. These Logs messages are used to track the operations performed on the system. To access the...
  • Page 46 Figure 29 Logs Screen Adaptec® Storage Manager Quantum DPM5500 User’s Guide Select the log you want to view: • g - The application log contains events logged by Application Lo programs. • - The security log can record security events such as Security Log valid and invalid logon attempts.
  • Page 47 DPM5500 Backup operating system. This allows you to backup the operating system files off of the DPM5500 onto another storage device such as a tape library. To access the screen, from the Backup link.

  • Page 48: Alert E-Mail

    Alert E-Mail Figure 30 Alert E-Mail Screen Table 15 Alert E-Mail Fields Quantum DPM5500 User’s Guide The DPM5500 server desktop displays. When finished, click The DPM5500 can be configured to generate an automatic email notification when an alert is raised. you can choose to be notified when any type of alert is raised or only for specific alert types, such as information, warning, or critical alerts.

  • Page 49: Ups

    Quantum DPM5500 User’s Guide Field Description Select this option to enable the alert email system. Enable alert email Select this item to send an email alert when a Send critical critical event has occurred on the DPM5500. alert email Select this item to send an email alert when a Send warning warning event has occurred on the DPM5500.
  • Page 50 Figure 31 UPS Screen Table 16 UPS Fields Quantum DPM5500 User’s Guide Edit the screen as desired and click description of the fields). Field Description Select this option to enable the UPS service on the Enable the UPS DPM5500. service on this...

  • Page 51: Specifications

    Quantum DPM5500 User’s Guide This appendix lists characteristics and specifications the DPM5500. These characteristics and specifications are categorized as follows: • Physical Characteristics • Performance Characteristics • Environmental Specifications For hard drive specifications see the appropriate hard drive Note: product manual.

  • Page 52: Appendix Adpm5500 System Specifications Physical Characteristics

    Physical Characteristics Table 17 Physical Characteristics Table 18 Interfaces Quantum DPM5500 User’s Guide Table 17 provides dimensions and other physical characteristics of the DPM5500 components. DPM5500 Chassis width Chassis height Chassis depth Chassis Weight Power Input Power cord NEMA 5-15P to C13 connector (Qty 4)

  • Page 53: Performance Characteristics

    Performance Characteristics Table 19 Reliability Characteristics Environmental Specifications Table 20 Environmental Specifications Quantum DPM5500 User’s Guide Table 19 lists the reliability characteristics of the DPM5500 system. Controller - 200,000 power-on hours MTBF Storage Array - 2,000,000 power-on hours 99.999% reliability...
  • Page 54 Quantum DPM5500 User’s Guide Relative Operating humidity Shipping and storage Altitude Operating Shipping and storage Heat Operating Acoustical Noise Sound power Operating level Idle Sound pressure Operating @ bystander Environmental Specifications 20% to 80%, non-condensing 15% to 95%, non-condensing 0 to 10,000 ft.

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