Factory-Installed Modem Card - IBM Aptiva 2156 Hardware Maintenance Service

Factory-Installed Modem Card

001 - START
Power off the system unit.
In Windows 98 Device Manager, make sure that the modem is not configured
with a conflicting COM port and IRQ setting.
Make sure that the communication software is configured with the correct
COM and IRQ settings (same as COM port and IRQ as the modem).
Make sure that all communication parameters (baud rate, data, stop and
parity bits) are properly configured and are identical on both sides.
Connect the phone line to the LINE port of the modem card.
NOTE: Check the outside phone line by connecting a working telephone
to the telephone wall jack. Listen for a dial tone to ensure that
the phone line is good.
002 -
Insert the diagnostics diskette into the diskette drive.
Power on the system unit.
Select Diagnostics menu,
Select All Tests, then execute Modem test.
003 - DOES THE MODEM PASS THE TEST? (YES, READ AHEAD. NO,
GO TO STEP 004.)
Power off the system unit.
Remove all adapter cards.
Connect a hard disk drive with pre-loaded Windows 98.
Power on the system unit.
Perform the following steps under Windows 98.
NOTE: If an operating system other than Microsoft Windows 98 is
installed, the program screens and icons may differ from these
instructions.
1. Start Microsoft Windows 98.
2. Select the Start icon.
3. Select Program, then select Accessories, Hyper Terminal.
4. Select an on-line service station, dial and connect to it.
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