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Plus N-21S Service Manual

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N-21S/N-21W
SERVICE MANUAL
1
5/4.2021. Ver.1.0

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Summary of Contents for Plus N-21S

  • Page 1 Copyboard N-21S/N-21W SERVICE MANUAL 5/4.2021. Ver.1.0...

  • Page 2: Table Of Contents

    CONTENTS 5. ADJUSTMENT............18 1. COMPLIANCE OF SAFE REPAIR ......3 5-1. Calibration............18 1-1. Cautions during Product Movement ....3 5-2. Changing the Internal Program of N-21 Main Set..19 1-2. Cautions during disassemblying and assembling ...3 5-3. Test mode............20 2. SPECIFICATIONS .............4 6.

  • Page 3: Compliance Of Safe Repair

    1. COMPLIANCE OF SAFE REPAIR Be sure to read this Service Manual before providing services. In the PLUS Copyboard, full consideration is taken to ensure the safety for a fire, electric shock, injury, harmful radiation, and substance. Therefore, observe the notice described in this Service Manual so that the safety is kept when providing services.

  • Page 4: Specifications

    2.SPECIFICATIONS 2-1. Product Specifications BOARD TYPE (Model name) Standard (N-21S) Wide (N-21W) Installation method Self-standing (T-shaped legs), or wall mounting E x t e r n a l d i m e n s i o n s W1480 × D675 × H1947*² mm W1980 ×...

  • Page 5: Names Of The Parts

    SPECIFICATION 2-2. Names of the Parts Front Main Unit Frame Cover Sheet Dedicated markers are used on the Sheet to draw diagrams and to write. Control Panel (See page E-7) Input/output terminals Pen Tray (see next page) * Located on the bottom surface. Printer Table The printer* is placed here.
  • Page 6 SPECIFICATION Input/output terminals The figure is viewed from the back. Rating label (Serial number) USB memory port (type A) Connect a commercially available USB memory device here. Scanned images can be saved. USB B USB A MEMORY The connector is located on the bottom surface of the Main Unit.

  • Page 7: Control Panel

    SPECIFICATION 2-3. Control Panel The control panel of the drawing refers to Model N-21S/N-21W. When pressing a button, please press the center area (the square bulge). The button may not work if it is pressed on a corner. 7 Network Print ( ) button Scrolls and scans the sheet one screen’s worth and saves the data...

  • Page 8: Meaning Of Error Messages

    SPECIFICATION 2-5. Meaninig of Error Messages N-21 If any of the following flashing indications appear in the display window of the control panel, please check the matters described below. Error messages flash for 5 seconds, then stop flashing, remaining lit. Error Display Number Problem and Solution •...

  • Page 9: Trouble Shooting

    3.TROUBLE SHOOTING By checking operations, it is possible to carry out judgments on malfunction to a certain extent. Carry out the following checks before disassembling the equipment. 1. Press the Standby (On) button and turn on the power. Is the power turned on? No →...

  • Page 10: Disassembly And Assembly

    4.DISASSEMBLY AND ASSEMBLY 4-1. Tools Required • Phillips screwdriver (+) No. 2 • Phillips screwdriver (–) 4-2. Caution • See “1. Compliance of Safety Repair and Safety Inspection” before disassembling and assembling. • Put on gloves so that you do not cut your hand at the sharp edge of a frame during disassembly and assembly. •...

  • Page 11: Disassembly And Assembly

    DISASSEMBLY AND ASSEMBLY 4.4. Disassembly and Assembly This section describes one example of disassembly and assembly procedures. For the actual operation, disassemble and assemble the required parts with reference to “4-3. Disassembly and Assembly Procedures”. * Remove the main set from the stand and proceed with the Endless Sheet. (Perform the operation on a mat.) * Remove the Pen Tray before performing the procedure below.
  • Page 12 DISASSEMBLY AND ASSEMBLY 2) Remove the Frame Cap PC. (See Fig. 6.) 1.Remove the “S-2” screws shown in the figure 6 and then remove the Frame Cap PC. 2.Disconnect the connector connected to the USB Board shown in the figure 7. 3.Remove the “S-3”...
  • Page 13 DISASSEMBLY AND ASSEMBLY 5) Remove the Panel Side R. (See Fig. 11) 1. Remove the “S-4” screws shown in the figure 11 and then remove the Panel Side R. Panel Side R Fig.11 6) Remove the Back Panel Unit. (See Fig. 12.13) 1.Remove the “S-5”...
  • Page 14 DISASSEMBLY AND ASSEMBLY 3.Remove the “S-3” screws shown in the figure 1.Put the protrusion from the bottom of the SW Panel when 16 and then remove the SW Board. returning the SW Panel to the former position. Note: 2.Slide the protrusion in the direction indicated by the arrow. Pay attention to the wire drawing of the SW Cable 3.Confirm that the hook of the SW Panel is completely put in during assembling.
  • Page 15 DISASSEMBLY AND ASSEMBLY 9) Remove the Rear Frame. (See Fig. 22) 1.Remove the “S-6” screws shown in the figure 22 and then remove the Rear Frame (two). Rear Frame This side is  located upwards. Fig.22 10) Remove the Panel Upper. (See Fig. 23) 1.Remove the “S-4”...
  • Page 16 DISASSEMBLY AND ASSEMBLY 12) Replace the Endless sheet. 1.Remove the “S-2” screws shown in the figure 26. 2.Remove the Panel Plate shown in the figure 27. 3.Remove the stopper “S-4” screws in the (two upper and lower) Tension Roller Bases shown in the figure 28. 4.Push the Tension Roller Base block shown in the figure 29 into the inside and fix the Tension Roller Bases.
  • Page 17 DISASSEMBLY AND ASSEMBLY 13) Replace the Sheet Motor Unit. (See Fig. 31) 1. Remove the “S-4” screws shown in the figure 31. 2. Disconnect the connector of the Sheet Motor Unit. Note: Be careful not to interfere with the Sheet Guide Bar when installing the Sheet Motor Unit.

  • Page 18: Adjustment

    5. ADJUSTMENT 5-1. Calibration Calibration is required in the following cases. 　• When a Main Board Assy is replaced 　• When an Endless Sheet is replaced 　• When a Sheet Frame Unit is replaced For the replacement of a CIS Unit in the market, usually, use a unit that has been adjusted at a factory. * Be sure to replacing the CIS Unit when any failure occurs in an image.

  • Page 19: Changing The Internal Program Of N-21 Main Set

    ADJUSTMENT 5-2. Changing the Internal Program of N-21 Main Set [How to rewrite program using PC] Equipment used 1) Firmware data for N-21(holder name: PX21H_N21_**_**.brn) 2) PC main set (OS: Windows 7/8/8.1/10) 3) USB Cable Preparation Save the extracted N-21 program holder on the desktop screen of PC used. 1.

  • Page 20: Test Mode

    ADJUSTMENT 5-3. Test mode 1. Program version display • Insert the plug of an AC Adaptor into the main set to apply the electric current (in the Standby state). • Press the Save button three times while pressing and holding the Power (ON / Standby) button. Test / adjustment mode segment display: <A.P>...

  • Page 21: Device Setting

    6.DEVICE SETTINGS There are two ways to make the device settings: using the main unit’s operation buttons to make the settings (“CB Setup”) and making the settings via the web on the computer connected to a network. The description here provides operation using the main unit’s buttons. For using the main unit’s connected to a network, refer to the separate “N-21 Series Network Manual”.

  • Page 22: Table Of Function Numbers And Setting

    DEVICE SETTINGS 6-2. Table of Function Numbers and Settings Function Setting Setting Status Indicators Description Number Item The date and time are stamped on the printing paper and Not lit Year, month, day, Time Setting recorded in the file information when files are stored. hours, minutes Selection of whether to print in A4 paper size or letter size.
  • Page 23 DEVICE SETTINGS Function Setting Setting Status Indicators Description Number Item Setting of whether or not to notify the user that characters Disable Printer or diagrams drawn on the back side of the main unit’s (Off) (Lit) sheet surface have not been erased. This is effective for Printer Enable confidential meetings, etc.

  • Page 24: Cable And Cable Connection

    7. CABLE AND CABLE CONNECTION CN1  CIS cable                22Pin FFC CN3  Switch cable         7pin red cable CN2  Motor cable          4pin blue cable CN6  USB Board cable  8pin gray cable Unit Main board Assy 100-240VAC AC adapter 12V / 3A Network(LAN) USB Board Printer Motor USB Memory...

  • Page 25: Parts List

    8. PARTS LIST 1. PANEL SIDE...
  • Page 26 PARTS LIST 1. PANEL SIDE PARTS No. PARTS NAME Q' ty REMARK Panel Side L 726110100 Panel Side R 726110200 Frame Cap PC 726127800 Frame Cap B 726128100 Frame Cap A 726127900 USB Board Assy 726580200 Tray Unit S 302040 Tray Unit W 302041 SW Board N-21/N-214/C-21...

  • Page 27: Main Board Cis Unit Cable

    PARTS LIST 2. MAIN BOARD. CIS UNIT. CABLE...
  • Page 28 PARTS LIST 2. MAIN BOARD. CIS UNIT. CABLE PARTS NAME PARTS No. Q' ty REMARK CIS Unit 302008 Main Board Shield 726135500 Main Board N-21 726581110 Main Board Sheet 726951100 Cable Cover N-20 / C-20 726123200 CIS Cable 726590200 Motor Cable 726590100 SW Cable 726590300...

  • Page 29: Sheet Frame

    PARTS LIST 3. SHEET FRAME...
  • Page 30 PARTS LIST 3. SHEET FRAME PARTS No. PARTS NAME Q' ty REMARK Panel Plate A 726130100 Panel Plate B 726130201 Rear Frame 726310100 Back Panel Unit S 302001 Back Panel Unit W 302002 Endless Sheet S M-18/N-20 302005 Endless Sheet W M-18/N-20 302006 Panel Front S Upper N-21 726118700...

  • Page 31: Accessories

    PARTS LIST 4. ACCESSORIES USA Only...
  • Page 32 PARTS LIST 4. ACCESSORIES PARTS NAME PARTS No. Q' ty REMARK Eraser Lot 100 44369 Marker Set NO Parts Supply Marker Black Lot 120 423283 Marker Red Lot 120 423284 Marker Blue Lot 120 423285 Lot 120 Marker Green 423286 Assembly Manual (O/S) 726460900 Safety Guide...

  • Page 33: Carton

    PARTS LIST 5. CARTON USA Only W type...
  • Page 34 PARTS LIST 5. CARTON PARTS NAME PARTS No. Q' ty REMARK Carton Unit S N-21 302011 Carton Unit W N-21 302012 Carton S Upper Carton W Upper Carton S Lower Carton W Lower Packing A Packing B Accessary Box Spacer For Accessary Box W tupe Only Spacer For Wide Carton USA Only...
  • Page 35 PARTS LIST 6. M-18/N-20-T T-11 T-15 T-15 T-13 T-15 T-14 T-12 T-16 T-10 S-14 S-10 S-11 S-13 S-12 S-11 S-12 S-13 S-11 T-19 T-20 T-21 S-12 T-18 T-22 S-11 T-17 S-12 T-24 T-23 T-25 T-17...
  • Page 36 PARTS LIST 6. M-18/N-20-T PARTS No. PARTS NAME Q' ty REMARK No Parts Supply T Stand (O/S) Side Bar 726332000 Side Bar N-20-ST 726338000 Printer Table (Stand Type) 726135900 Edge Holder 723191100 Adapter Holder 726136100 Stand Cap Upper 726321200 Stand Cap Lower 726321100 Front Caster 714660400...

  • Page 37: Screws & Washers

    PARTS LIST 7. SCREWS & WASHERS PARTS NAME PARTS No. Q' ty REMARK M3-6 Cross Recessed Pan Head Double Sems 952530610 M4-8 Cross Recessed Low Head 961540810 M3-8 P-tight Cross Recessed Bind Head 963230810 M4-12 Cross Recessed Low Head 963941210 M4-40 B-tight Cross Recessed Bind Head 963444010 M4-10 Cross Recessed Pan Head Sems...
  • Page 38 PLUS Corporation Stationery Company...

This manual is also suitable for:

N-21wN-21N-31sN-31wN-31N-214

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