Tescom TEOS 400 FLEX RT User Manual
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Tescom TEOS 400 FLEX RT User Manual

Uninterruptible power supply system
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User Manual
Uninterruptible Power Supply System
TEOS 400 FLEX RT
3 phase In / 3 phase Out
10-30 kVA
INDUSTRIAL UPS
+30 210 9590080
+30 210 9590080
Volou 7, 18 346, Moschato, Greece
www.tescom-ups.gr
info@tescom-ups.gr
info@tescom-ups.gr

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  • Page 1 User Manual Uninterruptible Power Supply System TEOS 400 FLEX RT 3 phase In / 3 phase Out 10-30 kVA INDUSTRIAL UPS +30 210 9590080 +30 210 9590080 Volou 7, 18 346, Moschato, Greece www.tescom-ups.gr info@tescom-ups.gr info@tescom-ups.gr...
  • Page 2 Please comply with all warnings and operating instructions in this manual. This equipment should only installed, serviced, maintained by qualified personnel. Do not operate this unit before reading through all safety information and operating instructions carefully. Disclaimer We assumes no responsibility or liability for loss or damages, whether direct, indirect, consequential or incidental, which might arise out of the use of such information.

  • Page 3: Table Of Contents

    Table of Contents 1. SAFETY AND EMC INSTRUCTIONS ....................1 1-1. T RANSPORTATION AND TORAGE ............................1-2. P REPARATION ..................................1-3. I NSTALLATION ..................................1-4. ONNECTION ARNINGS ............................1-5. O PERATION ................................... 1-6. S TANDARDS ................................... 2. INSTALLATION AND OPERATION ....................4 2-1.

  • Page 4: Safety And Emc Instructions

    1. Safety and EMC instructions All safety instructions in this document must be read, understood, and followed. 1-1. Transportation and Storage Please transport the UPS system only in the original packaging to protect against shock and damage. The UPS must be stored in the room where the temperature is well regulated. Ambient temperature should not exceed 40°C.

  • Page 5: Connection Warnings

    1-4. Connection Warnings • There is no standard backfeed protection inside of the UPS. However, there are relays on the Input to cut off line voltage and while the neutral is still connect to UPS. Input Rly Main Input Rly Input Main Input...

  • Page 6: Operation

    1-5. Operation Do not disconnect the grounding/earthing conductor cable on the UPS or the building wiring terminals under any circumstance. The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminal blocks may be electrically live even if the UPS system is not connected to the building mains/live wires.

  • Page 7: Installation And Operation

    2. Installation and Operation These series came with two VAC systems: 208V and 400V. Please refer to the following table. VAC System Model Type 208V LV 5KL/7.5KL/10KL/15KL Long-run model 400V HV 10KL/15KL/20KL/30KL We also offer optional parallel function for both models upon request. The UPS with parallel function is called the “Parallel model”.

  • Page 8: Wiring Terminal View

    2-2. Wiring Terminal View Diagram 1: Front panel Diagram 2: HV10KL/LV5KL Rear Panel Diagram 3: HV15KL/HV20KL/LV7.5KL/LV10KL...

  • Page 9: Single Ups Installation

    Diagram 4: HV30KL/LV15KL 1. Power switch 2. External maintenance bypass switch port 3. USB communication port 4. Emergency power off function connector (EPO connector) 5. Share current port (only available for parallel model) 6. Parallel port (only available for parallel model) 7.
  • Page 10 Wiring spec (AWG) Model Input(Ph) Bypass(Ph) Output(Ph) Neutral Battery Ground HV 10KL 33 /LV 5KL 33 HV 10KL 31/LV 5KL 31 HV 15KL 33 / LV 7.5KL 33 HV 15K 31/LV 7.5K 31 HV 20KL 33/ LV 10KL 33 HV 20KL 31/LV 10KL 31 HV 30KL / LV 15KL NOTE : The selections for color of wires should be followed by the local electrical laws and regulations.

  • Page 11: Ups Installation For Parallel System

    TO UPS BAT+ PBAT TO UPS BAT N NBAT TO UPS BAT- Battery wires connection schematic NOTE 1: Make sure that the wires are connected securely with the terminals. NOTE 2: Please install the output breaker between the output terminal and the load, and the breaker should have leakage current protective function if necessary.

  • Page 12: Software Installation

    Wiring diagram of parallel system for 33 HV10K(L)/15K(L)/20K(L)/30K(L) and 33 LV5K(L)/7.5K(L)/10K(L)/15K(L) Wiring diagram of parallel system for 31 HV10K(L)/15K(L)/20K(L) and 31 LV5K(L)/7.5K(L)/10K(L) 2-5. Software Installation For optimal computer system protection, install UPS monitoring software to configure UPS shutdown operation.

  • Page 13: Operations

    3. Operations 3-1. Button Operation 1) Before operation, make sure that the two strings of batteries are connected correctly in order of ”+,GND,-” terminals and the breaker of the battery pack is at “ON” position (only for long-run model). 2) Press the “ ”...
  • Page 14 3-2-1. Main screen Upon powering on, the LCD will start initialization approximately few seconds as shown below. After initialization, the main screen will display as shown below. After touching the icon, it will show five icons in center to represent five sub-menus: Control, measure, setting, information, data log.
  • Page 15 3-2-2. Control screen Touch the icon to enter control sub-menu. Touch icon will return back to main screen no matter it’s in any screen of any submenu. Enter or return Confirm YES DO ON/OFF UPPS ON/OFF UPS Enter or return Confirm YES DO BATT TEST HOME CONTROL...
  • Page 16 TURN ON UPS TURN OFF UPS Battery Test ➢ It will show “Start Battery Test” if the UPS is not in test. Touch “Yes” to start battery test. Then, it will start battery testing. After few seconds, battery test result will show on the screen. Touch “Back” to return to main screen immediately or “No”...
  • Page 17 LCD Change ➢ When LCD is in “Rack Display”, if you touch “LCD Change” icon, it will pop-up “Tower Display” window. When LCD is in “Tower Display”, if you touch “LCD Change”, it will pop-up “Rack Display” window. Touch ”Yes” icon to change LCD Display. Touch “No”...
  • Page 18 3-2-3. Measure screen Touch the icon to enter measure page. Touch the icon to browse information. Touch the icon to return to main screen. Touch the icon to go back to previous menu. Measure screen page 1 LINE VOLT: The real time value of L1, L2 and L3 phase voltage, L1L2/L2L3/L3L1 voltage and input ➢...
  • Page 19 Measure screen page 3 INPUT W: L1, L2 and L3 input power in watt. ➢ INPUT W (%): L1, L2 and L3 input power watt in percentage. ➢ Measure screen page 4 INPUT VA: L1, L2 and L3 input power in VA. ➢...
  • Page 20 Measure screen page 6 OUTPUT VA: L1, L2 and L3 output power in VA. ➢ OUTPUT VA (%): L1, L2 and L3 output power VA in percentage. ➢ Measure screen page 7 INPUT CURR: L1, L2, L3 input current in Amp. ➢...
  • Page 21 Measure screen page 9 BUS Voltage: The real time value of DC BUS (P and N) voltage. ➢ TEMP: Temperature of PFC, INV and BYP. ➢ Measure screen page 10 Backup Time: Estimated discharge time. ➢ BATT Voltage /Charging Current/Discharging Current: The real time value of DC related information. ➢...
  • Page 22 Setting screen GENERAL: It’s to set up basic information of the UPS. It’s not related to any function parameter. ➢ ADVANCE: It’s required to enter password to access to the “ADVANCED” setting. There are two types of ➢ authority, User and Maintainer. General Setting Setting screen page 1 Language: Set the LCD language.
  • Page 23 Setting screen page 2 Buzzer: if you touch this icon, it will pop-up “Yes” and “No” option. If ➢ you touch “Yes”, it will turn off the warning buzzer. If you touch “Yes”, it will turn on the warning buzzer. The factory default setting is turn on the warning buzzer All Mute: ➢...
  • Page 24 Password error page Advance Setting Menu Page There are three sub-menus under “Advance➔User” setting: ELECTRIC, BATT and OTHERS. ELECTRIC Electric Setting Page 1 Output VOL.: Select the output rated voltage. ➢ If the UPS is HV system, there are four options, 208V, 220V, 230V and 240V. ◼...
  • Page 25 frequency within 45~55 Hz for 50Hz system or within 55~65 Hz for 60Hz system. Disable is the default setting. Bypass Forbid: ➢ Enable: Bypass forbid is allowed. When selected, it’s not allowed for running in Bypass mode ◼ under any situations. Disable: Bypass forbid is not allowed.
  • Page 26 Electrical Setting Page 3 ECO mode: Enable/Disable ECO mode. Default setting is “Disable”. ➢ ECO Voltage Range: Set the ECO voltage range. ➢ L: Low voltage point for ECO mode. The setting range is from (Rated output voltage – 5V) to ◼...
  • Page 27 OTHERS OTHERS setting page Auto Restart: ➢ Enable: After “Enable” is set, once UPS shutdown occurs due to low battery and then utility ◼ restores, the UPS will return to line mode. Disable: After “Disable” is set, once UPS shutdown occurs and the utility restores, the UPS will ◼...
  • Page 28 SYSTEM PARAMETER SYSTEM PARAMETER Page 1 SYSTEM PARAMETER Page 2 SYSTEM PARAMETER Page 3 Model Name: Set the UPS model name. ➢ Serial Number: Set the serial number. ➢ Manufacturer: Set the UPS manufacturer. ➢ Charge Current: ➢ One piece of charger: There are twelve options: 1A, 2A, 3A, 4A, 5A, 6A, 7A, 8A, 9A, 10A, 11A, ◼...
  • Page 29 UPS Type: There are two options, HV and LV. This change is only allowed for qualified technician. ➢ NOTE: It’s required to restart the UPS after setting. Power Set: Set the UPS power. ➢ Output Set: There are two options, 3-3 and 3-1. This change is only allowed for qualified technician. ➢...
  • Page 30 VOLTAGE CALIBRATE Page2 ➢ BATT VOL: Battery voltage calibration. Click value columns and it will pop up . Then, each click is 0.1% no matter it’s pressing up or down key . Press “up” key to increase 0.1% and press “down” key to decrease 0.1%.
  • Page 31 decrease 0.1%. Press “OK” key to confirm the modification. VOLTAGE CALIBRATE Page5 ➢ Inverter VOL: Inverter voltage calibration. Click value columns and it will pop up . Then, each click is 0.1% no matter it’s pressing up or down key .
  • Page 32 ➢ Output CURR: Output current calibration. Click value columns and it will pop up. Then, each click is 0.1% no matter it’s pressing up or down key . Press “up” key to increase 0.1% and press “down” key to decrease 0.1%. Press “OK” key to confirm the modification. INITIAL INITIAL menu Page1 INITIAL →...
  • Page 33 INITIAL →CALI Page CALIBRATE: After clicking “CALI”, it will pop up a message board as shown in above screen. Touch ➢ “YES” to restore default calibration value. Touch “No” to cancel this operation. Touch “ ” to return to INITIAL menu page. INITIAL →...
  • Page 34 ELECTRIC Electric Page 1 Output VOL: Select the output rated voltage. ➢ When UPS is HV system, there are four options, 208V, 220V, 230V and 240V. ◼ When UPS is LV system, there are two options, 120V and 127V. ◼ Output FRE: Select output rated frequency.
  • Page 35 L: Low voltage point for bypass. The setting range is 176V ~ 209V when the UPS is HV system. The ◼ setting range is 96V ~ 110V when the UPS is LV system. H: High voltage point for bypass. The setting range is 231V ~ 264V when the UPS is HV system. ◼...
  • Page 36 BATTERY Battery setting page1 Battery setting page2 Battery Warning Voltage: ➢ HIGH: High battery warning voltage. The setting range is 14.0V ~ 15.0V. 14.4V is default setting. ◼ LOW: Low battery warning voltage. The setting range is 10.1V ~ 14.0V. 11.4V is default setting. ◼...
  • Page 37 OTHERS OTHERS setting page1 Auto Restart: ➢ Enable: After “Enable” is set, once UPS shutdown occurs due to low battery and then utility ◼ restores, the UPS will return to line mode. Disable: After “Disable” is set, once UPS shutdown occurs and the utility restores, the UPS will ◼...
  • Page 38 SELFTEST This function is only effective when UPS type setting is “HV”. Therefore, please disconnect all loads and utility first before executing this function. Then, please change UPS type to “HV”. For the detailed operation, please check “System Parameter” menu under Advance➔ Maintainer directory. After changing UPS type to “HV”, you have to restart the UPS.
  • Page 39 Basic Information Page 2 Basic Information MCU Version: MCU version. ➢ DSP Version: PDC INV version. ➢ LCD Version: LCD version. ➢ Serial NO.: The serial number of UPS. ➢ Rated Information Page1 Rated Information Output Voltage: It shows output rated voltage. ➢...
  • Page 40 Parameter Information Page 1 Parameter Information Line Voltage Range: The acceptable line input voltage range. ➢ Line FRE Range: The acceptable line input frequency range. ➢ Bypass Voltage Range: The acceptable input voltage range for bypass mode. ➢ Bypass FRE Range: The acceptable input frequency range for bypass mode. ➢...
  • Page 41 Shutdown Voltage: If battery voltage is lower this point, UPS will automatically shut down. ➢ Shutdown Delay: set time to delay ups shutdown. ➢ Restore Delay: UPS will automatically restart in setting minutes after the UPS shuts down. ➢ Battery Numbers: It shows battery number. ➢...

  • Page 42: Audible Alarm

    3-3. Audible Alarm Description Buzzer status Muted UPS status Bypass mode Beeping once every 2 minutes Battery mode Beeping once every 4 seconds Fault mode Beeping continuously Warning Overload Beeping twice every second Others Beeping once every second Fault Beeping continuously 3-4.
  • Page 43 4. Charge the batteries 1) After the UPS is connected to the mains and turned on in AC mode, the charger will charge the batteries automatically except in battery mode, during battery self-test, overload or when battery voltage is high. 2) It’s recommended to charge batteries for at least 10 hours before operation.
  • Page 44 11. Operation in Fault mode 1) When the buzzer beeps continuously, it means that there is a fatal error with the UPS. Users can get the fault code from “DATA LOG” menu. Please refer to the Chapter 4 for details. 2) Please check the loads, wiring, ventilation, mains, battery and so on after the fault occurs.
  • Page 45 4) Enter the command“^S006SOP31” to set the UPS to 31 model. UPS will return “^D006ACK” when it accepts. If you want to set the UPS to 33 model, the command is “^S006SOP33”. Note: This parameter setting is not effected immediately. The setting will be saved only when UPS shut down normally with battery connected.
  • Page 46 31 Schematic diagram for the connection of short circuit sheet copper 33 Schematic diagram for the connection of short circuit sheet copper Second method 1) Press "SETTING" in bypass mode or standby mode. 2) Enter password...

  • Page 47: Parallel Operation

    3) Press "SYS PARSMETER" then go to page 2. Select "Output Settings" and change "3-3" to "3-1". NOTE: The parameter settings will be saved only when UPS shuts down normally with battery connected. 3-5. Parallel Operation 1. Parallel system initial startup Please make sure that all of the running UPSs are parallel models and have the same configuration.
  • Page 48 3. Remove units from the parallel system There are two methods to remove units from the parallel system: First method: 1) Touch “CONTROL” ➔ “Off UPS” and select “Yes” to turn of the UPS. Then, the UPS will enter into Bypass mode or No Output mode without output.

  • Page 49: Fault Code

    3-6. Fault Code Fault code Fault event Icon Fault code Fault event Icon Bus start failure None Over temperature None Bus over None DSP communication failure None Bus under None Overload None Bus unbalance None Incorrect UPS setting None Converter over current None MCU communication failure None...

  • Page 50: Warning Code

    3-7.Warning Code Warning code Warning event Warning code Warning event Line situations are different in parallel Battery unconnected system Bypass situations are different in IP Neutral loss parallel system Locked in bypass after overload 3 IP phase abnormal times in 30 minutes Bypass phase abnormal Converter current unbalanced Over charge...

  • Page 51: Troubleshooting

    4. Troubleshooting If the UPS system does not operate correctly, please solve the problem by using the table below. Symptom Possible cause Remedy No indication and alarm in the front The AC input power is not Check if input cable firmly display panel even though the mains is connected well.

  • Page 52: Storage And Maintenance

    5. Storage and Maintenance 5-1. Storage Before storing, charge the UPS at least 7 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table: Storage Temperature Recharge Frequency Charging Duration -25°C - 40°C Every 3 months...

  • Page 53: Specifications

    6. Specifications 400V MODEL 10KL 15KL 20KL 30KL CAPACITY* 10KVA/10KW 15KVA/15KW 20KVA/20KW 30KVA/30KW INPUT Low Line Loss 110 VAC(Ph-N) ± 3 % at 50% Load; 176 VAC(Ph-N) ± 3 % at 100% Load Voltage Low Line Comeback Low Line Loss Voltage + 10V Range High Line Loss 300 VAC(L-N) ±...
  • Page 54 +30 210 9590080 Volou 7, 18 346, Moschato, Greece www.tescom-ups.gr info@tescom-ups.gr...

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