Tescom DS POWER SH User Manual

Tescom DS POWER SH User Manual

Dsp controlled ups 10-15-20 kva
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DS300SH SERIES
DSP Controlled UPS
10-15-20 kVA
3-Phase IN / 3-Phase OUT
USER MANUAL

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Summary of Contents for Tescom DS POWER SH

  • Page 1 DS300SH SERIES DSP Controlled UPS 10-15-20 kVA 3-Phase IN / 3-Phase OUT USER MANUAL...
  • Page 3: Table Of Contents

    CONTENTS GENERAL DESCRIPTION ..................3 1.1 Introduction ....................... 3 1.2 Design Concept....................5 1.2.1 Description of Blocks ................6 1.2.2 Operating Conditions of UPS ..............6 1.3 Front view of UPS Conditions of UPS ............... 7 1.4 Technical Specifications ..................9 UPS INSTALLATION ....................
  • Page 4 IV. OPERATING INSTRUCTIONS ................43 4.1 Introduction ......................43 4.2 Operating ups in online mode ................43 4.2.1 Starting ups from a completely shut down position........43 4.2.2 Shutting down the ups ................43 4.2.3 Switching the UPS from a normal operation to maintenance bypass condition ..........
  • Page 5 SAFETY IMPORTANT NOTICES 1. Read instructions carefully before installing and starting the UPS. 2. All warnings in the manual should be adhered to. 3. All operating instructions should be followed. 4. The unit should be supplied by a grounded outlet. Do not operate the unit without a ground source. 5.
  • Page 6: General Description

    DSP (Digital Signal Processor) controlled pure sine wave output to critical loads. TESCOM DS300SH Series units are 3-phase in/3-phase out devices, and they are installed between a three phase critical load, and a 3-phase+N mains supply The advantages of using DS300SH UPS: •...
  • Page 7 Basic Features: • PWM and IGBT technology • Pure sinusoidal output wave form and true on-line topology • High input power factor (IGBT rectifier), Input current limiting • Low input current THD (IGBT rectifier) • Low output voltage THD • High AC/AC and DC/AC efficiency (up to 94%) •...
  • Page 8: Design Concept

    1.2 Design Concept Maintenance Bypass Switch (F4-F5-F6) Static Bypass 3 PHASE 3 PHASE ̃ AC Output MAINS I/P ̃ (F1-F2-F3) (F7-F8-F9) Inverter Rectifier / Charger (F10-F11-F12) Battery (Dual Polarity) S1 (F1-F2-F3) : Rectifier Input Switch / Fuse S2 (F4-F5-F6) : Bypass Input Switch / Fuse : Maintenance Bypass Switch S4 (F7-F8-F9) : Output Switch / Fuse...
  • Page 9: Description Of Blocks

    1.2.1 DESCRIPTION OF BLOCKS RECTIFIER: In DS300SH Series UPSs, a DSP controlled IGBT rectifier with PWM technique is used to increase input power factor (PFC) and to decrease input current harmonics (THDI). The 3-level IGBT rectifier accepts 3-phase AC input and produces a dual polarity DC voltage for both supplying the inverter and charging the batteries.
  • Page 10: Front View Of Ups Conditions Of Ups

    1.3 Front view of UPS Connection Panel Repo Aux2 Aux1 Digital Bypass Input Relay Relay Input Relay Output Output Output Relay Output Contacts and Inputs On / Off Switch RS232 Communication Socket BATTERY OUTPUT AC INPUT BYPASS MAINTENANCE BYPASS Figure 1.3.a 10-15 kVA Fuses and Switches Panel...
  • Page 11 Repo Aux2 Aux1 Digital Bypass Input Relay Relay Input Relay Output Output Output Relay Output Contacts and Inputs On / Off Switch RS232 Communication Socket BATTERY OUTPUT AC INPUT BYPASS MAINTENANCE BYPASS Figure 1.3.b 20 kVA Fuses and Switches Panel...
  • Page 12: Technical Specifications

    1.4 Technical Specifications MODEL DS310SH DS315SH DS320SH Output (KVA) 10 kVA 15 kVA 20 kVA Output (KW) 9 kW 13,5 kW 18 kW Output Power Factor INPUT Number of Phases 3 Phases + Neutral Input Voltage 220/380, 230/400 or 240/415 Vac Input Voltage Tolerance +20% , -25% (+15% at 240/415Vac) Input Power Factor (PF)
  • Page 13: Ups Installation

    II. UPS INSTALLATION 2.1 Introduction WARNING!!! • Do not apply electrical power to the UPS equipment before the arrival of authorized service personnel. • The UPS equipment should be installed only by qualified service personnel. • The connection of the batteries and the maintenance should be done by qualified service personnel. •...
  • Page 14: Connecting The Ups Power Cables

    2.4 Connecting the UPS Power Cables WARNING!!! A separate power line should be used to supply the UPS AC input. Never use the same line to supply another electrical device. Do not use any additional cable to increase the length of the UPS’s input cable. It is advised to use an MCCB suitable for the input current on the UPS’s input line.
  • Page 15: Description Of Connection Terminals Of The Ups

    WARNING : - CHECK BOTH OF THE BATTERY GROUPS FOR CORRECT POLARITY AND VOLTAGE - DO NOT TURN ON THE BATTERY SWITCH (F5) BEFORE STARTING THE UPS 5. Connect the copper earth bus, to the safety earth of the mains distribution panel. NOTE : The earth and the neutral connections must be in accordance with the local rules.
  • Page 16: Battery Installation

    2.7 Battery Installation WARNING!!! Be careful while connecting batteries. ATTENTION!!! Open the battery switch/fuse before making any connection on the batteries. The batteries associated with the UPS equipment are usually contained in a purpose-built battery cabinet. In DS300SH Series 10-15 and 20 KVA UPSs, there is enough space for 60 pieces of 12V 5-7-9Ah maintenance free batteries.
  • Page 17 30x12V 30x12V Batteries Batteries Figure 2.3 External Battery Connections (60x12V)
  • Page 18 Figure 2.3a DS300SH Series, 10-15-20 KVA Internal Battery Connections ( 60x12V 5Ah )
  • Page 19 Figure 2.3a DS300SH Series, 10-15-20 KVA Internal Battery Connections ( 60x12V 7-9Ah )
  • Page 20: Front Panel

    III. FRONT PANEL 3.1 Input The front panel of UPS, consisting of a 4 lines alphanumeric display, 7 status lamps, plus 5 function keys, allows the complete monitoring of the UPS status. The mimic flow diagram helps to comprehend the operating status of the UPS.
  • Page 21 Ana menu (1.seviye) Menu Usage → Enter Status menu STATUS → Enter Measurements menu MEASUREMENTS → Enter Alarm logs menu ALARM LOGS → Enter Information menu INFORMATION → Enter Options menu OPTIONS → Enter Command menu COMMAND → Enter Time menu TIME →...
  • Page 22 Level 1 Level 2 Page Level 3 Set month Page3 Set year Page3 Update time and date Page4 ENTER - EXIT Operating hourmeter Page1 SERVİCE Maximum load Page1 ENTER Fault reset Page1 Fan maintenance hourmeter Page2 Batt.maintenance hourmeter Page2 General maintenance hourmeter Page2 Logout command Page3...
  • Page 23: Measurements Menu

    3.2.1 MEASUREMENTS menu All mesasured values of the UPS can be monitored from this menu. Use up and down buttons to move on submenu MEASUREMENTS / INPUT (Level 2) All rectifier input measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / INPUT Page 1 (Level 3) P-N L1 L2 Page header...
  • Page 24 MEASUREMENTS / INVERTER MENU (Level 2) All inverter measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / INVERTER Page 1 (Level 3) L1 L2 L3 Page header Vinv: 221/222/223 V Phase to neutral measured AC Inverter output voltages Finv: 50.0 Measured Inverter output frequency ……………………………..
  • Page 25 MEASUREMENTS / DC MENU (Level 2) All DC measurements are located in this menu, use up and down buttons to move on submenu MEASUREMENTS / DC Page 1 (Level 3) Vbat 405/-405 V Measured battery voltages Ichrg 00.0/00.0 A Measured battery charge currents Idisch 00.0/00.0 A Measured battery discharge currents ……………………………..
  • Page 26: Alarm Logs Menu

    3.2.2 ALARM LOGS MENU Use this menu to see the alarm log records ALARM LOGS Page 1 (Level 2) UPS LOG RECORD Page header >001>081110 14:33:26 Event no ,date and time (left and right buttons move) ENTER CLEAR LOG ENTER buton clears all log memory ……………………………..
  • Page 27: Options Menu

    3.2.4 OPTIONS MENU Use up and down buttons to move cursor on submenu at the end of page you move to next page. Menu has 3 level structure, if user password is enabled some parameters requires user password. Level 3 LCD panel options group Panel language selection Page1 Button click ON/OFF...
  • Page 28 OPTIONS / COMMUNICATION OPTIONS Page 1 (Level 3) REMOTE CNTRL: ON/OFF Left and right remote control ON/OFF >COM2:SERVICE PORT Com 2 serial port function selection SNMP : INTERNAL/EXTERNAL SNMP adaptor location …………………………….. Current alarm messages Up upper line, down next line ,(+) or (-) options ,ENTER select an option OPTIONS / COMMUNICATION OPTIONS Page 2 (Level 3) >RELAY1: Left and right buton relay function selection...
  • Page 29 OPTIONS / ALARM OPTIONS Page 1 (Level 3) >WARNING INTRVL:10 sc Warning beep interval adjustment in seconds WARNING LOG:ON/OFF Left and right warning LOG record ON/OFF STATUS LOG:ON/OFF Left and right status log record ON/OFF …………………………….. Current alarm messages Up upper line, down next line ,(+) or (-) options, ENTER select an option OPTIONS / ALARM OPTIONS Page 2 (Level 3) During mains restore start USER/AUTO (R1174/2) >ALF RESTART: USER/AUTO...
  • Page 30: Command Menu

    3.2.5 COMMAND MENU This menu contains UPS commands be carefull while using commands. Use up and down buttons to move cursor on submenu at the end of page you move to next page. <ENTER> button applies the related command. COMMAND MENU Page 1 (Level 2) >...
  • Page 31: Service Menu

    TIME MENU Page 4 (Level 2) ENTER <UPDATE> ENTER apply new time and date settings …………………………….. Current alarm messages Up previous page ,down next page ,ENTER apply new time and date settings TIME MENU Page 5 (Level 2) ENTER - EXIT ENTER exit to upper menu ……………………………..
  • Page 32: User Pasword

    3.2.9 USER PASSWORD Some commands or some option selections are required user password, if menu position is required password window comes to screen and UPS asks for user password. If you lost user password our service personnel will recover your user password. User password is 4 digits numbers, move cursor with left and right buttons, select digit and adjust the number with up and down buttons.
  • Page 33 R24 WAITING DC BUS Warning Rectifier is waiting DC BUS to raise for startup R25 BATTERY FAILURE Warning Battery test failed R26 BATT TEMP SENSOR Warning Battery temperature sensor is defected or not connected R27 BATT TEMP HIGH Warning Battery ambient temperature is high R29 PFC RESET Warning Rectifier module power on...
  • Page 34 A25 INV RESET Warning Inverter module power on A26 BATTERY LOW Warning Batteries are going to full discharge A27 GENERATOR MODE Warning Generator set is running A28 O/P PHASE LOSS Warning Anyone of the UPS output phases there is no voltage A29 SYNCHRON BAD Warning Inverter is not synchron to by-pass input...
  • Page 35: Status Codes

    STATUS CODES Inverter module status codes INV L1-L2-L3 phase status codes During soft start at the end of 4 seconds L1 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L2 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L3 output voltage is less then 30 volts AC During soft start at the end of 4 seconds L1 output voltage is bigger then (output high/2) value During soft start at the end of 4 seconds L2 output voltage is bigger then (output high/2) value...
  • Page 36 INV L1-L2-L3 phase status codes Inverter stopped but on inverter L1 phase output still DC voltage sensed Inverter stopped but on inverter L2 phase output still DC voltage sensed Inverter stopped but on inverter L3 phase output still DC voltage sensed During inverter run at last 25 milliseconds the L1 phase output alternance is not changed During inverter run at last 25 milliseconds the L2 phase output alternance is not changed During inverter run at last 25 milliseconds the L3 phase output alternance is not changed...
  • Page 37 INV DC status codes DC bus voltage high Inverter controller board power supply 1 out of tolerant Inverter controller board power supply 2 out of tolerant Inverter stop because (+)DC bus voltage is low Inverter stop because (-)DC bus voltage is low Inverter within time window 4 times DC bus voltage is high INV General status codes tablosu Inverter received remote power off signal from RS232...
  • Page 38 INV Over RS232 interface fault reset command received INV Over CAN1 interface fault reset command received INV Over RS232 interface short battery test command received INV Over CAN1 interface short battery test command received INV Over RS232 interface long battery test command received INV Over CAN1 interface long battery test command received INV Over RS232 interface battery test cancel command received INV Over CAN1 interface battery test cancel command received...
  • Page 39 PFC rectifier status codes PFC L1-L2-L3 phase status codes 1101 PFC L1 phase AC input current LEM sensor error 1201 PFC L2 phase AC input current LEM sensor error 1301 PFC L3 phase AC input current LEM sensor error 1102 L1 phase AC input voltage sample is irregular or DC 1202 L2 phase AC input voltage sample is irregular or DC...
  • Page 40 PFC Control activity status codes 1612 PFC Battery quantity updated over RS232 interface 1613 PFC Battery quantity updated over CAN interface 1614 PFC rectifier Input frequency range updated over RS232 interface 1615 PFC rectifier Input frequency range updated over CAN interface 1616 PFC factory settings updated over RS232 interface 1617...
  • Page 41: Alarm Messages And Quick Troubleshooting

    Alarm messages and quick troubleshooting Alarm codes and messages are showed at the 4.line of the LCD panel various messages tells different events at some messages user can make some simple controls and they can decide that they must call service or not.
  • Page 42 R20 INPUT CB OPEN The input of the UPS is isolated from mains power with contactor ,this message will be shown with another alarm always. Check the other alarm code. R21 PFC STOP Rectifier is stopped itself wait it must start again, another alarm code shows the reason of the rectifier stop. Wait for 1 minute if alarm continues call service.
  • Page 43 A01 O/P OVERCURRENT Check the new load which are connected to UPS nowadays the total load power maybe exceeds maximum power of the UPS. Otherwise call service. A02 OVERTEMP SHUT Inverter modüle heatsink temperature is out of tolerance check the followings: -If UPS air inlets and outlets covred by dust clean -If any material prevents air flow at UPS air inlets or outlets take the material -If UPS ambient temperature is high then 45 C, use air cooling system...
  • Page 44 A21 OVERTEMP Inverter module heatsink temperature is highcheck the followings: -If UPS air inlets and outlets covred by dust clean -If any material prevents air flow at UPS air inlets or outlets take the material -If UPS ambient temperature is high then 45 C, use air cooling system A22 OUTPUT OFF During mains failure if the battery backup time is finished this message is normal ,there is no energy so the UPS shutdown the output voltage.
  • Page 45 A36 INV DC DOWN Call service A37 AC CURR LIMIT Alarm shows us the output current is very high (higher then 150%) the UPS limited the output current. This status is temporary but if continues call service. A38 FUSE FAILURE Call service A39 PSP FAILURE Call service...
  • Page 46: Operating Instructions

    IV. OPERATING INSTRUCTIONS 4.1 INTRODUCTION After all the electrical connections of UPS have been made and while all the circuit breakers and switchtes of the device are turned OFF (at “0” position); 1. Check the polarities of battery connections: : + V (nominal voltage +360V, float charge voltage +405V) K2-K2 : 0 V (common terminal for ‘’+’’...
  • Page 47: Switching The Ups From A Normal Operation To Maintenance Bypass Condition

    4.2.3 Switching the UPS from a Normal Operation to Maintenance Bypass Condition 1. Enter COMMANDS menu by using UP and DOWN buttons on front panel during normal operation. Select ENTER<BYPASS> command by using again the UP and DOWN buttons and pres ENTER button.
  • Page 48: Ups Behavior During Mains Outage

    4.3 UPS Behavior During Mains Outage When the mains voltage is not available " R02 LINE FAILURE " message appears on LCD display. Sound warning on and off is heard at the same time. UPS continues to supply the critical loads by converting the battery voltage to AC voltage and provides operation without data losses or any other fault.
  • Page 49: Maintenance

    V. MAINTENANCE ATTENTION !!! There are no parts inside the UPS or battery group that needs service or maintenance work that should be done by user. Therefore DO NOT OPEN THE COVER OF UPS. Never touch on any terminal of battery group. There is risk of electric shock inside the UPS even when it is completely turned off (because of energy storage components).
  • Page 50: Annual Maintenance

    Take notes if possible when you are examining the UPS. Compare the notes with previous ones and try to determine if there is a change or not. If there is a difference between the previous notes and the new ones, search for and record any new load added to UPS output between two records and the magnitude, place and type of the new load, if possible.
  • Page 51: Faults And Troubleshooting

    VI. FAULTS AND TROUBLESHOOTING 6.1 General Procedure For Fault Checking And Troubleshooting UPS contains complicated electronic control circuits. In order to locate any fault occurring circuits, an advanced knowledge about the circuitry and its operation principles must be known. The aim of this section is to give the knowledge required at the first intervention.
  • Page 52: Ups Remote Monitoring And Control

    Using one of above communication options is satisfactory for remote monitoring and control in most of the systems. But in some systems may use 2 or 3 of above options at the same time. In this case accessories group produced by Tescom may help to make appropriate solutions. 7.1 Using Serial Port One serial communication port is available on DS300SH Series UPS cabinet (com1 and com2).
  • Page 53: Modem Connection

    7.3 Modem Connection A DS300SH Series UPS can be controlled through a normal telephone line by means of a remote operator connected through a PC with modem device, who performs a phone call to the UPS connected number. So the operator can see all parameters and control the UPS (if permitted from OPTIONS MENU). 7.3.1 Hardware Configuration All requirements for modem connection are as follows: •...
  • Page 54: Modem - Ups Connection Cable

    7.3.4 Modem – UPS Connection Cable Connection of Smart Modem device to UPS is made with standard modem cable and it’s supplied as standard accessory for smart modem. This cable is required if an external modem will be used, and not necessary for internal modems.
  • Page 55: Efficient Usage Of Ups In Terms Of Energy Consumption

    VIII EFFICIENT USAGE OF UPS IN TERMS OF ENERGY CONSUMPTION Products should be used according to the conditions and procedures defined in the manual. When this is made the most efficient usage of the product is guaranteed. Energy efficiency means, decreasing consumed energy amount to the minimum level possible in every step of living activities, without a decrease in quality or amount of produced work or product, and keeping this principle permanent.
  • Page 57 AGKK11460 04/2015...

This manual is also suitable for:

Ds300sh seriesDs310shDs315shDs320sh

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