Do Not Disturb (Dnd); Staff Operation - Nortel Meridian 1 Description, Installation, And Maintenance

Integrated voice services
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Page 76 of 126
Operation

Do Not Disturb (DND)

Staff operation

553-3001-359 Standard 1.00 October 2003
To order or cancel DND service, a guest must dial the DND service DN from
his room.
Procedure 23
Ordering DND service
To order DND service, the guest performs the following steps:
1
The guest dials the DND access DN from his room.
Hello, you have reached the Do Not Disturb service. (The staff can
modify this greeting. See "Customizing greetings" on page 77.
To activate Do Not Disturb now, press 1.
2
The guest presses 1 on the telephone keypad.
Do Not Disturb has been activated.
Thank you for using this service. (MIVS then disconnects the call.)
Procedure 24
Cancelling DND service
To cancel DND service, the guest performs the following steps:
1
The guest dials the DND access DN from his room.
Hello, you have reached the Do Not Disturb service. (The staff can
modify this greeting. See "Customizing greetings" on page 77.
Do Not Disturb is active for this room. To cancel now, press 1. To leave
active, please hang up.
2
The guest presses 1 on the telephone keypad.
Do Not Disturb has been cancelled.
Thank you for using this service. (MIVS then disconnects the call.)
To customize the MIVS greetings or request AWU and DND services for a
guest, the staff must dial the staff access DN from any Dual-Tone
Multi-Frequency (DTMF) telephone within the system.

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