TVS-x72XT User Guide Contents 1. Important Information Safety information............................3 2. Product Overview About the TVS-x72XT............................6 Hardware Specifications..........................6 Package Contents............................11 Components..............................12 Front Panel..............................12 Rear Panel..............................14 System Board............................17 Drive Numbering............................. 18 Installation Requirements........................... 19 Setting Up the NAS............................19 3.
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Status and Setting Changes after NAS Migration..................61 Migrating a NAS............................63 Migrating NAS Data Using HBS 3........................63 Preparing the Destination NAS......................63 Creating a One-Way Sync Job......................... 64 Importing Local Users or Group Settings to the Destination NAS.............66 6. Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS...............
Please keep the original packaging and packaging materials. If you want to return the product or send it for repairs, please use the original packaging to avoid damage. QNAP reserves the right not to provide a refund or warranty service for products that are damaged due to improper packaging.
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TVS-x72XT User Guide Power ⚠ WARNING To reduce the risk of fire or electric shock, ensure that you only connect the power cord to a properly grounded electrical outlet. To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device before installing or replacing system components.
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TVS-x72XT User Guide • Even used batteries may cause severe injury or death. • Call a local poison control center for treatment information. • For information on the type and voltage of the button battery in your device, please see the hardware specification table.
Hardware Specifications Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
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Memory slots 2 x SODIMM DDR4 Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
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TVS-x72XT User Guide Component TVS-472XT TVS-672XT TVS-872XT M.2 SSD form 2280 factor SSD cache • 3.5-inch drive bays: • 3.5-inch drive bays: • 3.5-inch drive bays: acceleration 1 to 4 1 to 6 1 to 8 support • M.2 SSD slots: 1 to 2 •...
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Monochrome backlit LCD display Buttons • Power • Reset • USB One Touch Copy IR sensor Note The TVS-x72XT supports the QNAP RM-IR004 IR remote control. Dimensions Form factor Tower Dimensions (H 188.2 x 199.3 x 279.6 188.2 x 264.3 x 279.6 188.2 x 329.3 x 279.6...
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0˚C to 40˚C (32˚F to 104˚F) temperature Relative • Non-condensing relative humidity: 5% to 95% humidity • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Product Overview...
TVS-x72XT User Guide Components Front Panel TVS-472XT TVS-672XT Product Overview...
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TVS-x72XT User Guide TVS-872XT Component Component LCD panel USB One Touch Copy button LCD enter button IR sensor LCD select button M.2 SSD LEDs Drive LEDs USB LED Power button LAN LED USB 3.1 Gen 2 One Touch Copy Type-A Status LED port Product Overview...
TVS-x72XT User Guide Rear Panel TVS-472XT Component Component Power input 10 Gigabit Ethernet port (RJ45) System fan Kensington security slot Gigabit Ethernet ports (RJ45) HDMI 2.0 port USB 3.1 Gen 2 Type-A port PCIe low-profile cover USB 3.1 Gen 2 Type-C ports Reset button USB 3.0 Type-A port Thunderbolt™...
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TVS-x72XT User Guide TVS-672XT Component Component Power input USB 3.0 Type-A port System fan 10 Gigabit Ethernet port (RJ45) System fan HDMI 2.0 port Kensington security slot PCIe full-height cover Gigabit Ethernet ports (RJ45) Reset button USB 3.1 Gen 2 Type-A port Thunderbolt™...
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TVS-x72XT User Guide TVS-872XT Component Component Kensington security slot USB 3.0 Type-A port Power input 10 Gigabit Ethernet port (RJ45) System fan HDMI 2.0 port System fan PCIe full-height cover Gigabit Ethernet ports (RJ45) Reset button USB 3.1 Gen 2 Type-A port Thunderbolt™...
TVS-x72XT User Guide System Board Note This image does not show the chassis. Component Component PCIe slot 1 (PCIe 3.0 x16) M.2 SSD slot 2 Note A Thunderbolt™ 3 expansion card is preinstalled in this slot. PCIe slot 1 (PCIe 3.0 x4) Memory slot 1 M.2 SSD slot 1 Memory slot 2...
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and • Storage drives peripherals For details on compatible drives, go to https://www.qnap.com/compati‐ bility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...
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TVS-x72XT User Guide 1. Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements. 2. Install the drives. For details, see the following topics: • Installing 3.5-inch Drives on 3.5-inch Trays • Installing 2.5-inch Drives on 3.5-inch Trays •...
TVS-x72XT User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and expansion cards and replacing memory modules. Drive Installation The TVS-x72XT is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
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TVS-x72XT User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
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TVS-x72XT User Guide d. Optional: Attach the screws to further secure the drive. Important QNAP recommends attaching the screws to the drive trays when transporting the NAS. 4. Load the tray into the drive bay. a. Insert the tray into the bay.
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TVS-x72XT User Guide Installing 2.5-inch Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray. a.
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TVS-x72XT User Guide 3. Install a drive on the tray. a. Remove the right fastening panel from the tray. b. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray.
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TVS-x72XT User Guide b. Push the handle. c. Slide the lock up. 5. Power on the NAS. Installing M.2 Solid-state Drives Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. •...
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• QNAP recommends installing heatsinks on M.2 SSD controllers to enhance cooling efficiency and ensure consistent performance. • Before installing non-QNAP heatsinks, ensure that they are of the appropriate size and shape. 1. Power off the NAS. 2. Disconnect the power cord from the electrical outlet.
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TVS-x72XT User Guide b. Remove the protective film from the bottom of the heatsink. c. Install the heatsink on the controller. Installation and Configuration...
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TVS-x72XT User Guide 7. Install the M.2 SSD. a. Pull out the pushpin. b. Insert the M.2 SSD. Installation and Configuration...
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TVS-x72XT User Guide c. Insert the pushpin to secure the drive. 8. Place the NAS in its normal upright position. 9. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c.
For details on supported expansion cards and brackets, go to http://www.qnap.com/compatibility. Installing Expansion Cards on the TVS-472XT Note This process applies only to the TVS-472XT. For details on the TVS-672XT or TVS-872XT, see Installing Expansion Cards on the TVS-672XT and TVS-872XT.
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TVS-x72XT User Guide 5. Remove the case cover. a. Remove the screws that secure the case cover to the chassis. b. Slide the cover back. c. Lift the cover until it is completely detached from the chassis. 6. Remove the power supply unit. Warning To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.
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TVS-x72XT User Guide c. Remove the unit from the chassis. 7. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 8. Install the expansion card. a.
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TVS-x72XT User Guide b. Attach the screw. 9. Install the power supply unit. a. Install the unit on the chassis. Installation and Configuration...
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TVS-x72XT User Guide b. Attach the screws that secure the unit to the chassis. c. Connect the power supply cables. 10. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c.
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TVS-x72XT User Guide Installing Expansion Cards on the TVS-672XT and TVS-872XT Note This process applies only to the TVS-672XT and TVS-872XT. For details on the TVS-472XT, see Installing Expansion Cards on the TVS-472XT. Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death.
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TVS-x72XT User Guide c. Lift the cover until it is completely detached from the chassis. 6. Remove the PCIe slot cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. 7.
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TVS-x72XT User Guide b. Attach the screw. 8. Attach the case cover. a. Slide the cover down until it is completely connected to the chassis. b. Slide the cover forward. c. Attach the screws to the back of the NAS. 9.
The TVS-x72XT has two memory slots. You can increase the memory capacity of the NAS by upgrading the memory modules. When using two modules, use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
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TVS-x72XT User Guide c. Pull the tray out. 5. Position the NAS on its right side. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Attempting to remove a module that is not completely released may damage the module and the motherboard.
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TVS-x72XT User Guide c. Hold the edges of the module and carefully pull it out of the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. 7. Install a new module. a.
Go to Control Panel > System > System Status > Hardware Information. c. Check the value for Total memory. QTS Installation The TVS-x72XT uses the QNAP QTS operating system. You can install QTS using any of the following methods. Installation and Configuration...
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Installing QTS Using an HDMI Connection. You can also install the QNAP QuTS hero operating system. If your NAS is connected to the internet, the option to install QuTS hero will appear in the Smart Installation Guide wizard using any of the methods in the table.
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Click Next. The QNAP Warranty Service page opens in the default web browser. 5. Click Check warranty. The QNAP Warranty Service window opens in a new web page. Important...
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The Set the date and time screen appears. 10. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
TVS-x72XT User Guide Methods User Actions Use static IP a. Select Use static IP address. address The IP address configuration page appears. b. Specify the following IP address configurations: • Interface • IP Address • Subnet Mask • Default Gateway •...
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1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to your respective region's site to download QTS: • China: https://install.qnap.com.cn...
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The Set the date and time screen appears. 12. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.
TVS-x72XT User Guide 14. Configure the network settings using any of the following methods. Methods User Actions Obtain an IP Select Obtain an IP address automatically (DHCP) address automat‐ The system automatically detects and configures the IP address ically (DHCP) settings.
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QTS installation to disable the default "admin" account. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models). 3. Power on the NAS.
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TVS-x72XT User Guide 10. Click Next. QTS is installed. Installation and Configuration...
TVS-x72XT User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for The NAS powers off. 1.5 seconds.
TVS-x72XT User Guide Operation User Action Result Advanced Press and hold The default factory settings are restored. system the button for To retrieve old data after an advanced system reset, recreate reset 15 seconds. the previous folder structure on the NAS. USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device.
TVS-x72XT User Guide Configuring TCP/IP Settings You can configure the following settings for each network adapter on the device: • IP address • Subnet mask • Default gateway • Primary DNS • Secondary DNS 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2.
TVS-x72XT User Guide 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press Select repeatedly until the panel displays Main Menu 2. Physical disk. 4.
TVS-x72XT User Guide Powering Off the NAS 1. Press Enter or Select. The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press Select repeatedly until the panel displays Main Menu 5. Shut down. 4.
TVS-x72XT User Guide Button Usage Enter Move to the next item in the New Password screen. Select Change a number in the New Password and Verify Password screens. 7. Press Enter. The NAS saves the password. LCD Error Messages System Message Description Sys.
TVS-x72XT User Guide LEDs LEDs indicate system status and related information when the NAS is powered on. The following LED information applies only when the drive is correctly installed and when the NAS is connected to the network. For details on the location of the LEDs, see Components. Status Description System...
TVS-x72XT User Guide Status Description Orange A read/write error occured while another device is accessing data. Flashes orange The NAS is being accessed from the network. Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occured.
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TVS-x72XT User Guide Duration Frequency Description Long beep (1.5 3 (every 5 The system fan is not functioning. seconds) minutes) • The disk volume is about to reach its full capacity. • The disk volume has reached its full capacity. •...
NAS Migration Requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...
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Licenses Licenses are not migrated. Warning To prevent losing all your software licenses, QNAP recommends deactivating licenses on the source NAS before data migration. Applications If the destination NAS has less RAM than the source NAS, the following features and applications might not function: Virtualization Station, Qsirch, and Snapshots.
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS.
TVS-x72XT User Guide 2. Create one or more storage pools. For details, see the Creating a Storage Pool topic in the QTS user guide. 3. Create one or more volumes. For details, see the Volume Creation topic in the QTS user guide. 4.
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TVS-x72XT User Guide 4. Click Remote NAS. 5. Click Add New Account. The Create a Storage Space window appears. 6. Select the destination NAS as the destination storage space and specify the following: Setting Description Name The name used to identify the storage space. IP address / Host name The IP address or hostname used to access the storage space.
TVS-x72XT User Guide d. Under the destination, click A dialog box opens. e. Select a folder. f. Click OK. g. Optional: Add more paired folders if necessary. 11. Click Next. The Schedule screen appears. 12. Select Sync now. 13. Click Next. The Rules screen appears.
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TVS-x72XT User Guide b. Go to Control Panel > Privilege > Users. c. Click Create, and then click Import/Export Users. d. Select Import user and user group settings. Note You can select whether to send a notification mail to newly created users or overwrite duplicate users.
TVS-x72XT User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.
TVS-x72XT User Guide Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Helpdesk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com Troubleshooting...
Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
"QNAP"). No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied...
TVS-x72XT User Guide The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. Other company names and products mentioned herein are trademarks or registered trademarks of their respective holders.
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TVS-x72XT User Guide Some devices are designed to deny users access to install or run modified versions of the software inside them, although the manufacturer can do so. This is fundamentally incompatible with the aim of protecting users' freedom to change the software. The systematic pattern of such abuse occurs in the area of products for individuals to use, which is precisely where it is most unacceptable.
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TVS-x72XT User Guide part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form. A “Major Component”, in this context, means a major essential component (kernel, window system, and so on) of the specific operating system (if any) on which the executable work runs, or a compiler used to produce the work, or an object code interpreter used to run it.
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TVS-x72XT User Guide added in accord with section 7 apply to the code; keep intact all notices of the absence of any warranty; and give all recipients a copy of this License along with the Program. You may charge any price or no price for each copy that you convey, and you may offer support or warranty protection for a fee.
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TVS-x72XT User Guide c. Convey individual copies of the object code with a copy of the written offer to provide the Corresponding Source. This alternative is allowed only occasionally and noncommercially, and only if you received the object code with such an offer, in accord with subsection 6b. d.
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TVS-x72XT User Guide Corresponding Source conveyed, and Installation Information provided, in accord with this section must be in a format that is publicly documented (and with an implementation available to the public in source code form), and must require no special password or key for unpacking, reading or copying.
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TVS-x72XT User Guide 9. Termination. You may not propagate or modify a covered work except as expressly provided under this License. Any attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this License (including any patent licenses granted under the third paragraph of section 11).
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TVS-x72XT User Guide contributor version. For purposes of this definition, “control” includes the right to grant patent sublicenses in a manner consistent with the requirements of this License. Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version.
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TVS-x72XT User Guide into a single combined work, and to convey the resulting work. The terms of this License will continue to apply to the part which is the covered work, but the special requirements of the GNU Affero General Public License, section 13, concerning interaction through a network will apply to the combination as such.
TVS-x72XT User Guide CE notice This device complies with CE Compliance Class B. UKCA notice This device complies with the UKCA requirements for products sold in Great Britain. FCC notice FCC Class B Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
• Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
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