Page 1 DI350 OfficeRight Inserting System Operator Guide SV40190-OG Rev. A...
Page 2 Trademark Notice OfficeRight™ and EZ Seal® are trademarks of Pitney Bowes Inc. First Edition, September 2002 ©2002 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part...
Page 3: Table Of Contents
Contents ABOUT THIS GUIDE This guide explains how to setup and use the DI350 OfficeRight™ Inserting System . Please spend a few moments reading through it. Understanding what the inserter does, and how it does it, will keep problems to a minimum and help you get the best performance possible.
Page 4 Contents CREATE A NEW NON-OMR JOB Create New Non-OMR Job ..........3-1 Entering the Setup Mode ..........3-1 Choosing the New Job Number ........3-2 Selecting Non-OMR Option ......... 3-2 Flowchart for Non-OMR Job ........3-3 Setting the Accumulation Function ......3-5 Fold Type ..............
Page 5 Contents WHAT IS OMR (OPTICAL MARK RECOGNITION)? What is OMR? ..............4-1 What Do OMR Marks Look Like on Paper? ...... 4-2 How are OMR Marks Read on the DI350? ....... 4-3 How are OMR Marks Generated? ........4-4 What OMR Marks are Used on the DI350? ...... 4-5 OMR Group Combinations ..........
Page 6 Contents CREATE A NEW OMR JOB Creating a New OMR job ..........5-1 What Is OMR? ............. 5-1 Entering the Setup Mode ..........5-1 Choosing the New Job Number ........5-2 Selecting OMR Option ..........5-3 Flowchart for OMR Job ..........5-4 Fold Type ..............
Page 7 Contents REFERENCE Changing the Display Language ........6-1 Clearing Material ............... 6-1 Hand Crank ..............6-1 Removal & Replacement of Sheet Feeder and Envelope Trays ............6-2 Removal & Replacement of the Fold Plates ....6-2 Removal & Replacement of the Insert Tray ....6-3 Access to Carriage Assembly ........
Page 8 Contents APPENDIX A – TRAINING CHECKLIST Operator Training Checklist ..........A-1 Introduction ..............A-1 Operation ..............A-1 Create (Program) Non-OMR Job ........ A-1 What Is OMR? ............. A-2 Create (Program) OMR Job ........A-2 Reference ..............A-2 INDEX viii...
Page 9: Introduction
Introduction INTRODUCTION To the Operator Your Pitney Bowes DI350 Inserting System is a compact, desk top unit, which is simple to set up and run while offering the following features: • Envelope seal/no seal option • Semi-automatic single insert operation (not on single station model) •...
Page 10: Two-Station Model
Introduction Two-Station Model This model incorporates a single sheet feeder and an insert feeder. Insert Feeder Sheet Feeder 1 One-Station Model This model incorporates a single sheet feeder. Sheet Feeder 1 All models are set up and operated in a very similar way. Procedures in this guide cover all models.
Page 11: Safety
Do not remove covers. Covers enclose hazardous parts that should only be accessed by Pitney Bowes Customer Service. Report any damage of covers to a Pitney Bowes Customer Service Representative. To prevent overheating, do not cover the vent openings.
Page 12: Machine Identification
Introduction Machine Identification 11 3 Sheet Feeder 1 This feeder is intended for feeding material that requires folding. If you are running addressed documents for insertion into window envelopes, feed them from this feeder. In addition, sheet feeder 1 can be set to ‘manual feed’. In this mode, stapled sets of up to 5 sheets may be run.
Page 13 Introduction Insert Feeder (two and three-station machines only) Use this feeder to add additional inserts to your envelope. Material fed from this feeder cannot be folded by the inserter. However, this feeder is especially suited to feeding pre-folded or thicker inserts. Fold Plate 2 Fold Plate 1 These units are used to create the desired fold in...
Page 14: Control Panel
Press this button to return the system to its ‘standard’ settings. These settings come pre- configured from the factory but can be modified to suit your needs by a Pitney Bowes Customer Service Representative. Press to step through the jobs you have programmed into the machine’s memory.
Page 15 Introduction Reset Counter Press this button to reset the item counter. Clear Deck Pressing this button will jog material through and out of the machine. It can be used to clear the machine ready for automatic operation after a stoppage has occurred etc.
Page 16: Display Symbols
Indicates that the sealer this symbol in the display water bottle needs refilling. indicates where the stoppage has occurred. Indicates the envelope Call Pitney Bowes depth. Service. Indicates the paper size, Indicates that the sealer address orientation and unit is off (envelopes not fold(s) set for sheet sealed).
Page 17: Operation
Press the Job button until the job you require is displayed, or press Default if you want to run the machine with your ‘standard’ settings. Note: The default job can be altered only by a Pitney Bowes Customer Service Representative.
Page 18: Run A Trial Piece
Operation If you have material loaded, press Trial Piece. The machine will set itself and run a test piece for you to check. If you don’t have material loaded, do this now, then return to this section. Loading feeders etc. is covered on the following pages.
Page 19: Start Machine Operation
Operation Start Machine Operation Press Start to begin automatic operation. The machine will operate until either material runs out or the Stop button is pressed. Note: If the three station machine is set for switchable feeding, the display will show: Ready: 1 >...
Page 20 Operation 3. Jog the stack back into alignment. The sheet feeders take the paper stack aligned in a similar way to a photocopier paper cassette. 4. The three possible choices for loading you documents with addresses are listed below. NOTE: The display will indicate the correct orientation of the paper in the first two cases only.
Page 21: Setting The Envelope Feeder
Operation Setting the Envelope Feeder 1. Adjust the side guides to the width of the envelopes being fed, then back-off half a turn on the side guide control. This will set the correct clearance between the guides and the envelopes. 2.
Page 22: Setting The Insert Feeder
Operation Setting the Insert Feeder 1. Adjust the side guides to the width of the material being fed, then back-off a quarter turn on the side guide control. This will set the correct clearance between the guides and the material. 2.
Page 23 Operation 4. Set the separator shield to the letter required. 5. Fan the inserts to be run and place them onto the feed deck face up with their bottom edge feeding first. Let the ‘wedge’ slide down behind the stack so that the inserts are supported.
Page 24: Filling The Sealer
Operation Filling the Sealer When the sealer unit needs refilling, the Add Fluid symbol will flash in the display. Add Pitney Bowes EZ Seal® solution or water in the following way: Note: EZ Seal® solution is recommended to minimize growth of algae and scale build-up.
Page 25: Programming Options By Model
Operation Programming Options By Model The DI350 has the ability to be programmed by the operator with up to 20 jobs (depending on model) which can be recalled at the touch of a button. The following table shows which functions are available on a machine by the number of stations it has ( = present on machine): # of Stations Function...
Page 26 Operation 2-10...
Page 27: Create A New Non-Omr Job
Create Non-OMR Job 3. CREATE NON-OMR JOB This section takes you step-by-step through the process of setting up a new (non-OMR) job and saving it in the memory. Programming is carried out in the ‘Setup Mode’… Entering the Setup Mode Open the hinged cover to the right of the display.
Page 28: Choosing The New Job Number
Create Non-OMR Job Choosing the new job number The machine will ask for the job number you wish the new settings to be stored under (the default job number is 1). Use the Change (+/-) buttons to display the job number you want. Notes: •...
Page 29: Flowchart For Non-Omr Job
Create Non-OMR Job Flowchart for Non-OMR Job Setup Open hinged cover on right side of control panel and press Setup k e y Use + / - keys to enter 7 1 for access code, then press > key Use + / - keys to enter job number, then press >...
Page 30 Create Non-OMR Job Flowchart for Non-OMR Job Setup continued from previous page Use +/ - keys to select whether other sheet feeder is Off, On with double detect or On with no double detect, then press > key Use + /- keys to select whether insert feeder is Off, On with double detect or On with no double detect, then press >...
Page 31: Setting The Accumulation Function
Create Non-OMR Job Flowchart for Non-OMR Job Setup continued from previous page Use +/ - keys to change envelope stop setting, then press > key Use +/ - keys to select whether batch mode is Off or On, then press > key Use +/ - keys to enter batch Batch Off Batch On...
Page 32: Fold Type
Create Non-OMR Job Fold Type Select the type of fold. Press Change (+/-) until you see the option you want: C - Letter Folds your sheet into a standard ‘C’ or letter fold. Z - Accordion Folds your sheet into a ‘Z’ or accordion fold.
Page 33: Setting Sheet Feeder 1
Create Non-OMR Job Setting Sheet Feeder 1 (Upper Feeder) Select whether you want to use sheet feeder 1 and, if so, how it will be used. Press Change (+/-) until you see the option you want: On Double Detect Feeder on with the double detector operating.
Page 34: Setting Sheet Feeder 2
Create Non-OMR Job When sheet feeder 1 is set as required, press Next ( ) to advance to the next setting… Setting Sheet Feeder 2 (Lower Feeder) Select whether you want to use the sheet feeder 2. This function is available only on the three-station model.
Page 35: Setting Insert Feeder
Create Non-OMR Job Setting Insert Feeder Select whether you want to use the insert feeder and, if so, how it will be used. This function is available only on the two and three-station models. Press Change (+/-) until you see the option you want: On Double Detect Feeder on with the double detector operating.
Page 36: Sealer
Create Non-OMR Job Sealer This setting only appears if an insertion mode has been selected. Select whether you want to seal envelopes or not. Press Change (+/-) to switch the option on or off: Turns the sealer unit on for automatic sealing of envelopes.
Page 37: Fold A
Create Non-OMR Job Fold A Select the size of the first fold required. Depending on the settings previously made for fold type and paper length, the machine will be suggesting the correct dimension for the first fold. Most times, therefore, this setting will not require alteration.
Page 38: Envelope Depth
Create Non-OMR Job If you are programming an inserting job the setting Envelope Depth will now appear. If you are programming a fold only job, the display will jump straight to the ‘Confirming the Job Setup’ section on the next page. Envelope Depth Select the depth of your envelopes (in millimeters).
Page 39: Batch Mode
Create Non-OMR Job Batch Mode The batch mode allows you to automatically process pre- defined batches of finished mailpieces. The system “counts down” from the number programmed for that job. When the batch is complete (has reached “0”), the machine will stop, allowing you to empty the stacker.
Page 40: Testing The Job
Create Non-OMR Job When this is complete, the display will show the new job with the message ‘Trial Piece Required’. Job settings will be retained by the machine even with power disconnected until they are changed or deleted as described on the following page.
Page 41: Changing An Existing Job
Create Non-OMR Job Changing an existing job To change an existing job… 1. Enter the setup mode as described on page 3-1. 2. Use the Change (+/-) buttons to display the job you wish to edit. 3. Use the Prev ( ) and Next ( ) buttons to display the setting(s) you wish to change.
Page 42 Create Non-OMR Job 3-16...
Page 43: What Is Omr (Optical Mark Recognition)
What is OMR? 4. WHAT IS OMR? DI350 inserters that are 3-station models have an Optical Mark Recognition (OMR) scanner installed on the upper and lower sheet feeders. This section describes what OMR is and how it can be used to enhance your use of the machine for your inserting needs.
Page 44: What Do Omr Marks Look Like On Paper
What is OMR? What Do OMR Marks Look Like on Paper? The example below shows OMR marks that may be typically used on a document for the DI350: Example of OMR Marks on a Document (not drawn to scale) Feed Direction (for this example) OMR Marks This is a test last page for a collation.
Page 45: How Are Omr Marks Read On The Di350
What is OMR? How are OMR Marks Read on the DI350? There are two OMR scanners (the devices that “read” the OMR marks) on the DI350 inserter. One is top-mounted on sheet feeder 1 and the other is bottom-mounted on the sheet feeder 2 (see figures below).
Page 46: How Are Omr Marks Generated
How are OMR Marks Generated? There are several ways to print the special OMR marks on a document. Pitney Bowes offers a PC-based product called PB FIRST™ that enables you to add the OMR marks to your documents so they can be read by the DI350 inserter (it also allows you to setup OMR marks for the DI400 and DI800 inserters).
Page 47: What Omr Marks Are Used On The Di350
What is OMR? What OMR Marks are Used on the DI350? The DI350 has two feature levels of OMR – the feature level you have depends on the level installed on your machine. Basic Level OMR – provides basic collation set integrity and the ability to have variable-sized collation sets (a different number sheets may be fed for each document based on what the marks on those sheets indicate to the system).
Page 48 What is OMR? Overview of Group 1 OMR Marks Group 1 Description How it Works When You Would (Mandatory) Use Mark Benchmark (BM) Identifies the start of the Mark always appears Mandatory for OMR marks on a sheet at beginning of OMR OMR on DI350 marks Safety...
Page 49 What is OMR? Overview of Group 2 OMR Marks Group 2 Description How it Works When You Would (Optional) Use Mark Select Feed 1 Dynamically turns on Presence of a mark For feeding (SF1) and off the other sheet indicates that the other additional full- feeder as necessary for sheet feeder feeds one...
Page 50 What is OMR? Overview of Group 3 OMR Marks Group 3 Description How it Works When You Would (Optional) Use Mark Wrap-Around Allows the system to The sequence of For greater Sequence track each sheet from numbers (from 0-7) is collated set (WAS3) the feeder by a number...
Page 51: Omr Group Combinations
What is OMR? OMR Group Combinations Under Enhanced Level OMR, you have the option of adding Group 2 marks, Group 3 marks, both groups, or no groups to Basic OMR (Group 1). Groups must be contiguous, that is, if you are not using Group 2, Group 3 marks must immediately follow Group 1 (see figure below).
Page 52: Details Of Basic Level Omr
What is OMR? Details of Basic Level OMR Basic Level OMR consists of six OMR marks, which make up Group 1. Space must be allocated for every mark in the group, whether the mark is used or not. In the OMR job setup on the system control panel, Group 1 is referred as simply “OMR”.
Page 53 What is OMR? While the feeders within the system have double detection sensors, a combination of paper slippage and other variables could result in two full collated sets being mailed as one. The Not EOC configuration adds the benefit in that it avoids putting two documents into a single envelope if the Not EOC mark is ever missed by the scanner.
Page 54 What is OMR? For example, for a one-page document, the marks printed on the page are: 1 mark Safety 1 mark Not EOC 0 mark (not printed, as it is the end of document) Not BOC 0 mark (not printed, as it is the start of document) Retime 1 mark (see description below) ------------------------...
Page 55 What is OMR? Example of Group 1 Marks Printed on Several Documents for Feeding from Sheet Feeder 1 Retime Parity Page 1 of Document 3 Not BOC (fed last from feeder) Not EOC Safety Page 2 of Document 3 Page 3 of Document 3 Feed Direction (for this example) Document 2 (one page)
Page 56: Details Of Enhanced Level Omr
What is OMR? Details of Enhanced Level OMR Enhanced Level OMR adds the availability of two additional groups of marks, Groups 2 and 3. Like Group 1 marks, space must be allocated for every mark within each group, whether the mark is used or not. Under Enhanced Level OMR, you have the option of adding Group 2 marks, Group 3 marks, both groups, or no groups to Basic OMR (Group 1).
Page 57 What is OMR? • Selective Feed 1 (SF1) Selective Feed marks in general are used in applications where some pages are not fed as part of the initial collated set for certain mailpieces (e.g., perhaps confidential or restricted information should not be sent to each individual in a mailing).
Page 58 What is OMR? Example of Group 1 and 2 Marks Printed on Several Documents for Feeding from Sheet Feeder 1 Retime Page 1 of Document 3 Auto-batch (fed last from feeder) Retime Page 2 of Document 3 Parity Not BOC Not EOC Safety Page 3 of Document 3...
Page 59: Group 3 Marks ("Sequence")
What is OMR? Group 3 Marks (“Sequence”) In the OMR job setup on the system control panel, Group 3 marks are referred to as “Sequence”. OMR Group 3 Marks (“Sequence”) - Optional Feed Direction (for this example) WAS3 WAS2 WAS1 Retime •...
Page 60 What is OMR? Sequence Creation Using Wrap-Around Sequence (WAS) Marks Feed Direction (for this example) WAS3 mark not printed WAS2 (position left blank) Sequence #0 WAS1 WAS3 WAS2 Sequence #1 WAS1 WAS3 WAS2 Sequence #2 WAS1 WAS3 WAS2 Sequence #3 WAS1 WAS3 WAS2...
Page 61 What is OMR? Example of Group 1, 2, and 3 Marks Printed on Documents for Feeding from Sheet Feeder 1 Page 1 of Document 3 Retime (fed last from feeder) WAS1 WAS2 WAS3 Retime Auto-Batch Page 2 of Document 3 Retime Retime WAS1...
Page 62: Considerations When Implementing Omr
What is OMR? Considerations When Implementing OMR Before implementing any of the DI350 OMR marks, you must consider various aspects of document preparation, OMR mark combinations, and system feeding. By being aware of the mechanical and electronic interaction of the system with OMR scanning, you can select the OMR features that work best with your applications.
Page 63: What Is Omr
What is OMR? View of Mark Order and Position on Page as Printed for Sheet Feeder 1 Head of Page Safety Not EOC Group 1 Marks - Mandatory Not BOC Parity Retime Group 2 Marks (“Select Feed” ) - Optional Auto-Batch Retime WAS3...
Page 64 What is OMR? View of Mark Order and Position on Page as Loaded for Sheet Feeder 1 (Face-Up, Head-First) Foot of Page Retime WAS1 Group 3 Marks (“Sequence”) - Optional WAS2 WAS3 Retime Auto-Batch Group 2 Marks (“Select Feed” ) - Optional Retime Parity Not BOC...
Page 65 What is OMR? View of OMR Mark Order and Position on Page as Printed for Sheet Feeder 2 Head of Page Retime WAS1 Group 1 Marks - Mandatory WAS2 WAS3 Retime Auto-Batch Group 2 Marks (“Select Feed” ) - Optional Retime Parity Not BOC...
Page 66 What is OMR? View of Mark Order and Position on Page as Loaded for Sheet Feeder 2 (Face-Down, Feet-First) Head of Page Retime WAS1 WAS2 Group 3 Marks (“Sequence”) - Optional WAS3 Retime Auto-Batch Group 2 Marks (“Select Feed” ) - Optional Retime Parity Not BOC...
Page 67 What is OMR? OMR Printing/Feeding Considerations Based on Fold Type Fold Type Area Required Where OMR Order of Loading of on Paper for Marks are Pages When Documents on Printing OMR Printed on PrInting and to System Marks and Paper Presenting to Leaving Space Feeder...
Page 68 • IMPORTANT: Unless you (or your organization) has had previous experience working with OMR marks or PB FIRST software, we recommend that you have a Pitney Bowes 115mm min consultant set up your OMR marks for you (at a cost to be estimated).
Page 69: Entering The Setup Mode
Create OMR Job 5. CREATE OMR JOB This section takes you step-by-step through the process of setting up a new OMR job and saving it in the memory. The OMR function is available only on the three-station model. This model can be programmed with up to 20 jobs. What is OMR (Optical Mark Recognition)? An OMR mark is normally a dark solid line on a sheet of light colored paper that is horizontally printed so it matches the...
Page 70: Choosing The New Job Number
Create OMR Job Use the Change (+/-) buttons to select the access code 71. Press Next ( ) to advance to the next setting… Choosing the New Job Number The machine will ask for the job number you wish the new settings to be stored under (the default job number is 1).
Page 71 Create OMR Job Selecting the OMR Functions Press Change (+/-) until you see the option you want: OMR off – OMR is turned off for this job. OMR on – OMR (OMR Group 1 marks) is turned on for this job. If your machine has the Enhanced level of OMR, these options will also display: OMR + Sequence –...
Page 72: Flowchart For Omr Job
Create OMR Job Flowchart for OMR Job Setup (Both Levels) Open hinged cover on right side of control panel and press Setup key Use +/ - keys to enter 7 1 for access code, then press > key Use +/ - keys to enter job number, then press >...
Page 73 Create OMR Job Flowchart for OMR Job Setup (Both Levels) continued from previous page Non-Sequence Options Sequence Options Use +/- keys to select whether insert Use +/- keys to select whether insert feeder is Off, On with feeder is: double detect or On with no double O f f detect, then press >...
Page 74: Fold Type
Create OMR Job Fold Type Select the type of fold. Press Change (+/-) until you see the option you want: C - Letter Folds your sheet into a standard ‘C’ or letter fold. Z - Accordion Folds your sheet into a ‘Z’ or accordion fold.
Page 75: Setting Main (Scanning) Sheet Feeder
Create OMR Job Setting the Main (Scanning) Sheet Feeder Press Change (+/-) until you see the option you want: On Double Detect Feeder on with the double detector operating. (The double detector stops the machine if more than one sheet simultan- eously feeds from the feeder).
Page 76 Create OMR Job If you had chosen OMR + Select Feed or OMR + Select Feed + Sequence as your OMR option earlier, the following choices are available: On Double Detect Feeder on with the double detector operating. (The double detector stops the machine if more than one sheet simultan-eously feeds from the feeder).
Page 77: Setting Insert Feeder
Create OMR Job Setting Insert Feeder Select whether you want to use the insert feeder. This function is available only on the two and three-station models. Press Change (+/-) until you see the option you want. If you had chosen OMR or OMR + Select Feed as your OMR option earlier, the following choices are available: On Double Detect Feeder on with the double detector operating.
Page 78: Sealer
Create OMR Job Sealer Select whether you want to seal envelopes or not. Press Change (+/-) to switch the option on or off: Turns the sealer unit on for automatic sealing of envelopes. Make sure the sealer water bottle is full of EZ Seal®...
Page 79: Fold A
Create OMR Job Fold A Select the size of the first fold required. Depending on the settings previously made for fold type and paper length, the machine will be suggesting the correct dimension for the first fold. Most times, therefore, this setting will not require alteration.
Page 80: Envelope Depth
Create OMR Job Envelope Depth Select the depth of your envelopes (in millimeters). Again, you can use the scale on the stacker to measure the depth of your envelopes. Press Change (+/-) until the correct dimension is displayed. When the envelope depth is set as required, press Next ( ) to...
Page 81: Batch Mode
Create OMR Job Batch Mode The Batch Mode allows you to automatically process pre- defined batches of finished mailpieces. The system “counts down” from the number programmed for that job. When the batch is complete (has reached “0”), the machine will stop, allowing you to empty the stacker.
Page 82: Adjustment Of Omr Scanner
Create OMR Job When this is complete, the display will show the new job with the message ‘Trial Piece Required’. Job settings will be retained by the system even with power disconnected until they are changed or deleted as described on page 5-18.
Page 83 Create OMR Job Fold a sheet of material in half and measure the distance from the side of the form to the middle (for an 8-1/2” x 11” form, this measurement is 4-1/4”). Now measure the distance from the edge of the form to the middle of the scan dash marks (see figure on next page), and subtract this measurement from the half fold measurement.
Page 84 Create OMR Job Example of Measuring Distance of OMR Marks on 8-1/2” x 11” Paper for Proper Setting of Scan Head Scanning 3/8” 10mm 3-7/8” 105mm 4-1/4” Bottom Scanning 3-7/8” 10mm 3/8” Distance between center of Scanner Head OMR marks and center of page Setting (in inches) 3-1/2"...
Page 85: Loading The Material
Create OMR Job Loading the Material Material for all OMR jobs are loaded in reverse order to which they are printed. This allows the address page for the document set to be the last page fed but the first page showing on top of the set after it has been collated and folded.
Page 86: Testing The Job
Create OMR Job Testing the Job Load material and press Trial Piece so that you can check that the setup is correct. Minor changes to the job settings can be made at this stage if the trial piece needs ‘fine tuning’. Press Setup, then use the Prev ( ), Next ( ) and Change (+/-) buttons as...
Page 87: Changing An Existing Job
Create OMR Job Changing an existing job To change an existing job, follow the steps below: 1. Enter the setup mode as described on page 5-1. 2. Use the Change (+/-) buttons to display the job you wish to edit. 3.
Page 88 Create OMR Job 5-20...
Page 89: Reference
Reference REFERENCE Changing the Display Language To change the language of the display… 1. Enter the setup mode as described on page 3-1 or 5-1. 2. Use the Change (+/-) buttons to select the access code 3. Press Next ( ) to select the languages option.
Page 90: Removal & Replacement Of Sheet Feeder And Envelope Trays
Reference Reference The hand crank is located behind the drop down cover at the left front of the machine. Removal & Replacement of the Sheet Feeder and Envelope Trays To remove… Lift the rear of the tray slightly and pull it straight outwards from the machine.
Page 91: Removal & Replacement Of The Insert Tray
Reference Reference Removal & Replacement of the Insert Tray To remove… Open the top cover. Pull the insert tray straight outwards from the machine. To replace… Slide the tray into its location guides and push until it ‘clicks’ into place. Access to Carriage Assembly The carriage assembly can be pulled outwards to gain...
Page 92: Access To The Envelope Exit Area
Reference Access to the Envelope Exit Area Pull down the access door as shown to gain access to jammed material. When closing the access door, make sure it is firmly latched into position. Access to the Envelope Inserting Area Access can also be gained to the insertion area by lifting the tinted plastic cover.
Page 93: Troubleshooting
Reference Troubleshooting SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. MACHINE a) Check power cord is Blank Screen a) No Power firmly connected at No Display each end, and the wall socket is switched ON. b) Switch machine on. b) Machine not Switch located on left switched on side of machine.
Page 94 Reference SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. ENVELOPES (Continued) envelopes have been fanned and aerated before loading. Envelopes fail c) Envelope guides c) Adjust width of to feed (cont.) too loose envelope side guides. Adjust the side guides up to envelopes then back-off setting knob half a turn.
Page 95 Reference SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. ENVELOPES (Continued) Make sure the envelopes are loaded in feeder squarely. Envelope b) Poor envelope b) Check envelopes are failed quality not stuck due to being to open damp. If excessive try a (continued) new batch/box.
Page 96 Reference SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. SHEET FEEDER (Continued) Paper not Aerate the stack of loaded paper, making sure correctly that individual sheets are not stuck together. a) Daily mail a) Check job set up and More than one (manual feed manual feed lever.
Page 97 Reference SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. INSERT FEEDER (Continued) a) Poor separation a) Check Lever setting is More than one correct. Check stone insert is fed shield is in correct position. Reduce lever setting by 1. a) Wrong envelope a) Check that you are Failure to 5-12...
Page 98 Reference SYMPTOM POSSIBLE REMEDY PAGE CAUSE REF. Error Recovery for Empty Feeders If feeder runs a) Press Stop (and then a) Ran out of out of material Clear Deck if material is material and stops in transit), re-fill empty tray, and press Start to continue.
Page 99 Reference Error Messages - Paper Handling MESSAGE ACTION CALL SERVICE Power machine off and on. If message is still displayed Call service. CHECK /CLEAR FEEDER Feeder indicated has failed to feed material. Remove material from the feed tray, reload and restart machine. CHECK FEEDER Feeder indicated is not located correctly.
Page 100 Reference MESSAGE ACTION CLEAR MOISTENER Material has been detected in the sealer brush area. Open tinted plastic cover on right hand side of machine and remove any material. Close cover and restart. CLEAR SEALER Material has been detected in the sealer brush area. Open tinted plastic cover on right hand side of machine and remove any material.
Page 101 Reference MESSAGE ACTION FOLD PLATES NOT SET The Fold Plates has not set to the correct position. Remove Fold Plates and check for any material. Replace Fold Plates and restart. MANUAL FEED TIMEOUT Material has not been detected being fed from the feeder. In manual feed mode, the material must be fed by a set time.
Page 102 Reference MESSAGE ACTION STREAM FEED CHECK The machine has detected STACKER two sheets being fed together from the feed tray indicated. Remove the stream feed from the stacker. Reload machine and restart. SYSTEM ERROR POWER A fault has been detected in DOWN the main software.
Page 103: Error Messages
Reference Error Messages - OMR MESSAGE ACTION BAD OMR MARKS Two marks detected that are closer SPACING together than half the expected distance. NO OMR MARKS No marks on paper. Sensor not centered over marks on paper. Paper not face-up, top-first for C/double fold, or not face-down, bottom first for Z/single fold.
Page 104: Omr Errors
Refer to pages 4-25 and 4-26 or the OMR Template/Guidelines supplement (SV40193) to verify that you have printed the OMR marks correctly. If none of these suggestions help, please call Pitney Bowes Service. 6-16...
Page 105: Material Specifications
Reference Material Specifications Sheet Feeders Min sheet size: 5" (127mm) Width 5" (127mm) Length Max sheet size: 9" (229mm) Width 16" (406mm) Length Paper weights: 16 lb (60g/m ) Min 32 lb (120g/m ) Max Fold configurations : Material length limits before folding Single fold: 5"...
Page 106: Sealer
Reference Sealer The machine can seal up to a maximum of 1200 envelopes between refills. Stacker The envelope stacker can accommodate up to 150 filled envelopes. (Dependent on size and contents of the envelope.) Envelope Feeder WIDTH Min envelope size: 3 "...
Page 107: Material Requirements
Reference Material Requirements For best performance, use only materials approved by Pitney Bowes. Materials should be good quality and properly stored. Recommended storage conditions: 65°F (18°C) to 77°F (25°C) 40% to 60% relative humidity ALL SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTIFICATION AND ARE SUBJECT TO TEST OMR Specifications (General) Mark Dimensions (see also OMR Template SV40193-TM)
Page 108: Machine Specifications
Reference Machine Specifications Physical Dimensions: Length 36" (915mm) Depth 20" (510mm) Height 24" (610mm) Weight 121 lbs (55kg) Noise Level Running < 74dBA Electrical U.S.A.: 110V, 60Hz, 6A Europe: 230V, 50Hz, 3A Speed: Up to a maximum of 2500 cycles per hour (depending on fold type and material quality) Fold Modes Single fold...
Page 109: Usage
Pitney Bowes district office. The phone number will be on a sticker on your machine. A Pitney Bowes Equipment Maintenance Agreement is available to keep your machine in top condition at nominal cost.
Page 110 Reference 6-22...
Page 111: Appendix A -Training Checklist
Appendix A –Training Checklist Use the enclosed checklist when learning how to use your DI350 inserter. Introduction (Chapter 1) 1. ____ Features of the machine pp. 1-5, 1- 6 2. ____ Safety pg. 1-7 3. ____ Machine identification pp. 1-8, 1-9 4.
Page 112: What Is Omr
Appendix A –Training Checklist What Is OMR? (Chapter 4) 1. ____ What is OMR? pg. 4-1 2. ____ What do OMR marks look like? pg. 4-2 3. ____ How are OMR marks read? pg. 4-3 4. ____ Considerations when using OMR pg. 4-20 Create (Program) OMR Job (Chapter 5) 1.
Page 113: Index
Index Accumulation Mode 3-5 Accordion (“Z”) Fold 1-8, 2-9, 3-5, 3-14, 4-25, 5-6, 5-17, 6-17 Auto-Batch Marks 4-7, 4-15, 4-26 Batch Mode 3-13, 5-13 Beginning of Collation (BOC). See Not Beginning of Collation (Not BOC). Benchmark (BM) 4-6, 4-10, 4-12, 4-26 “C”...
Page 114 Index Errors Envelope Feeder 6-5 Insert Feeder 6-8 OMR 6-10, 6-15 Paper Handling 6-11 Sheet Feeders 6-7 Feeders, Mechanical Setup Envelope Feeder 2-4 Filling the Sealer 2-6 Insert Feeder 2-5 Sheet Feeders 2-3 Feeders, Settings for OMR Job Envelope Feeder 5-8 Main (Scanning) Sheet Feeder 5-7 Other Sheet Feeder 5-7 Insert Feeder 5-9...
Page 115 Index Insertion Mode 3-9 Jam Access in Machine Carriage Assembly 6-3 Clearing Material 6-1 Hand Crank 6-1 Envelope Exit Area 6-4 Envelope Feeder Area 6-3 Envelope Inserting Area 6-4 Fold Plates 6-2 Insert Tray 6-3 Removal/Replacement of Sheet Feeder and Envelope Trays 6-2 Sheet Feed Area 6-5 Jobs, Non-OMR Changing Existing Job 3-15...
Page 116 Index Models, Programming Options 2-7 Not Beginning of Collation (Not BOC) 4-6, 4-11, 4-12, 4-26 Not End of Collation (Not EOC) 4-6, 4-10, 4-12, 4-26 OMR (Optical Mark Recognition) Considerations When Implementing 4-20 Errors 6-10, 6-15 Explanation of 4-1, 5-1 Generation (Creation) of 4-4 Group Combinations 4-9 Group 1 (“OMR”) 4-10...
Page 117 Index Scanner, OMR Adjustment of 5-1 Descriptions of (upper and lower) 1-4, 1-6, 4-3, 5-14 Errors When Scanning 6-15 Placement of Paper Under, 4-22, 4-24 Sealer 3-10, 5-10, 6-18 Select Feed Marks (SF1 and SF2) 4-7, 4-15, 4-26, 5-8, 5-9 Setup, Mechanical Envelope Feeder 2-4 Filling the Sealer 2-6...
Page 118 Index Template, OMR 2-26 Training Checklist, Operator A-1 Trial Piece 2-2 Troubleshooting Envelope Feeder 6-5 Insert Feeder 6-8 OMR (Optical Mark Recognition) 6-10, 6-15, 6-16 Paper Handling 6-11 Sheet Feeders 6-7 Wrap-Around-Sequence (WAS) Marks 4-8, 4-17, 4-18, 4-26, 5-3 “Z” (Accordion) Fold 1-8, 2-9, 3-5, 3-14, 4-25, 5-6, 5-17, 6-17 I –vi...

Pitney Bowes OfficeRight DI350 Operator's Manual

Quick Links

Related Manuals for Pitney Bowes OfficeRight DI350

Summary of Contents for Pitney Bowes OfficeRight DI350

Table of Contents