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SendPro
Installation Instruction
USB Printer Connection
Read Now BEFORE you unpack your equipment
Continue reading below
Let's get your SendKit up and
running quickly...
Let's first get together the things you will need:
•
The box containing your SendPro
•
A Welcome Email from Pitney Bowes containing your SendPro
Login details.
•
A PC on which you have full admin rights to allow downloading
and installing software, if necessary.
•
2 available USB ports on your PC.
If you have not received the email from Pitney Bowes, do not go
any further with this installation. Please visit pitneybowes.com for
contact details for your market.
Desktop SendKit
®
Desktop SendKit.
®
®
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Summary of Contents for Pitney Bowes SendPro Desktop SendKit
- Page 1 • 2 available USB ports on your PC. If you have not received the email from Pitney Bowes, do not go any further with this installation. Please visit pitneybowes.com for contact details for your market.
- Page 2 1. Opening the box and unpacking. Here’s a diagram and explanation of the items you should find in your box. Scale Printer DK Starter Roll Power Cord Printer control panel buttons Power Feed Cutter Editor lite 2. Signing into SendPro ®...
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Page 3: Connecting The Printer
3. Downloading the scale utility for Windows OS only. 1. Now you are signed into SendPro® Click on the Help icon. 2. Select Download SendPro® Scale Utility for Windows. 3. Select Run or Open (this depends on your internet browser). 4. - Page 4 2. Remove the protective sheet from the output slot. 3. Place the DK roll into the guide. Make sure the roll is inserted firmly in the guide and the stabilizer slides into the notch in the printer 4. Thread the DK roll through the printer. Align the edge of the DK roll with the upright edge of the output slot.
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Page 5: Turn Power On
7. Turn power on. Press the power button to turn the printer on, and check the status LED turns green. Make sure to press the feed button to align the end of the DK Roll. 8. Install QL-1100 printer drivers on a computer. - Page 6 Now let’s get shipping! You can access in-depth Online Help that covers all operator and feature aspects of your SendPro® software and SendKit in detail. To access this information, press the Help ( ) icon from your App. and select See More Help Topics. But for your convenience, we’ve included links to most commonly needed support to get you started.
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Page 7: Troubleshooting
2. If the error is not reset, press the Cutter Button. 3. If the error is not reset, turn off the Printer, and then turn it on again. 4. If the error is not reset, contact Pitney Bowes Customer Service. - Page 8 There is no need to use a battery if the scale is connected to the computer with a USB cable. If you’re still having trouble, then visit www.pitneybowes.com/ca/en/desktopsendkit and select Support. *AW32810reva* AW32810 Rev. A 12/18 5500 Explorer Drive ©2018 Pitney Bowes Inc. Mississauga, ON L4W 5C7 All Rights Reserved www.pitneybowes.com/ca/en...
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