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Pitney Bowes Cellular CD20 Connecting Instructions
Pitney Bowes Cellular CD20 Connecting Instructions

Pitney Bowes Cellular CD20 Connecting Instructions

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Power up your Smartlink
Slide the appropriate adapter onto the Smartlink power supply. Plug the power
adapter cable into the Smartink device. Now connect the power adapter to the wall
socket and turn on.
USB
Connectivity
Once the Smartlink device has connected succesfully to the internet the connectivity
light will flash green.
Power up your franking machine
Power up and turn on your franking machine. Refer to your franking machine
Installation Poster for details on how to power up safely and correctly.
Wait a few minutes and the USB light on the Smartlink device will show a solid green
to indicate that connection to meter has been established.
Your franking machine is now ready for you to use.
Troubleshooting
Procedure A
Move the device at least 3 feet or
1 meter away from any electric
appliances that could be causing
interference. You might need to
relocate your franking machine or use
a longer Ethernet cable if available.
www.pitneybowes.com/uk/support
www.pitneybowes.com/ie/support
© 2025 Pitney Bowes Ltd.
Franking
Machine
CD20
Procedure B
Move the device closer to a window
or outside wall. You might need to
relocate your franking machine or use
a longer Ethernet cable if available.
*SDC2214a*
Mailing and Shipping
Franking Machines
Connecting using both a Cellular
CD20 and a Smartlink™ Device
Adapter
Power
UK/ROI
Supply
Your product has been supplied with a Smartlink and an accompanying CD20
cellular 4G device for easy connection of your meter.
Ensure that you have both devices before starting to install and disregard any
instructions in the CD20 or Smartlink individual boxes in favour of this document
for combined installation.
This process is an update to any references to Smartlink installation found in the
Connect to the outside world section of your product installation poster.
What's in the box?
Check that your two device boxes contain the below items.
Smartlink box
Smartlink Device
CD20 box
CD20 Device
Be sure to remember which power cord belongs to which device.
Installation will only require one network cable.
Follow the instructions overleaf to install your connectivity solution.
Universal power cord
A network cable and
a USB cable
A network cable
Universal power cord
Velcro fastening
strips
Velcro fastening
strips

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Summary of Contents for Pitney Bowes Cellular CD20

  • Page 1 Universal power cord Velcro fastening strips Be sure to remember which power cord belongs to which device. www.pitneybowes.com/uk/support Installation will only require one network cable. *SDC2214a* www.pitneybowes.com/ie/support Follow the instructions overleaf to install your connectivity solution. © 2025 Pitney Bowes Ltd.
  • Page 2 Installing your connectivity solution Attach the Smartlink to the franking machine Ensure your Franking machine is powered off before starting the installation. Attach the SmartLink device to your franking machine with the included adhesive fastener strips and place your CD20 device in the desired position. Assemble the antennas to the CD20 connectivity device Screw the antennas tightly to the device.

This manual is also suitable for:

Smartlink