Epson WF-3620 Series User Manual page 156

User's Guide
Code Problem
303 No folder has been created to save the scanned
data.
304 The external memory device has been removed.
404
305 An error occurred while saving the data to the
external memory device.
405 An error occurred while saving the data to the
external memory device.
311 A DNS error has occurred.
321
411
421
312 An authentication error has occurred.
412
313 A communication error has occurred.
413
314 The data size exceeds the maximum size for
attached files.
306 The memory is full.
315
322 An authentication error has occurred.
422
323 A communication error has occurred.
423
324 A file with the same name already exists in the
specified folder.
Error Indicators
Solution
Insert another external memory device.
Reinsert the external device.
If the external device is accessed from a computer, wait for a
while and then try again.
Reinsert the external memory device.
Use a different external memory device on which you have
created a folder using the Create Folder to Save function.
Check the product's DNS settings from the control panel. Select
the menu as shown below.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > DNS Server
Check the DNS settings for the server, the computer, or the
access point.
Check the product's Email Server settings. Select the menu
shown as below to run the connection check.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > Email Server > Connection Check
Check the product's Email Server settings. Select the menu
shown as below to run the connection check.
Setup > System Administration > Wi-Fi/Network Settings >
Advanced Setup > Email Server > Connection Check
"Email Server Settings" on page 139
&
The authentication method of the settings and the email server
may not match. When you select Off as the authentication
method, make sure the authentication method of the email
server is set to None.
Make sure the product is connected to the network correctly. For
details, see the Network Guide.
When scanning, increase the Attached File Max Size setting or
change the following settings to reduce the size of the scanned
data.
- Select a lower resolution.
- Select a higher Compression Ratio.
Wait until other ongoing jobs are finished.
Check that the entered folder path, the user name, and the
password are correct.
Make sure the product is connected to the network correctly. For
details, see the Network Guide.
Check the Location settings.
A file with the same name may exist in the specified file. Make
sure the file is not opened and the file is not a read-only file.
Delete the file with the same name or change the File Name
Prefix in File Settings.
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