Epson WF-7610 User Manual

Epson WF-7610 User Manual

Wf-7610; wf-7620
Hide thumbs Also See for WF-7610:
Table of Contents

Advertisement

WF-7610/WF-7620 User's Guide

Advertisement

Table of Contents
loading

Summary of Contents for Epson WF-7610

  • Page 1 WF-7610/WF-7620 User's Guide...
  • Page 3: Table Of Contents

    Changing the Eco Settings ......................30 Changing the Sleep Timer Settings ....................30 Changing the Power Off Timer Settings ..................31 Epson Connect Solutions for Smartphones, Tablets, and More ............32 Using Epson Email Print ....................... 33 Using the Epson iPrint Mobile App ....................33 Using Epson Remote Print ......................
  • Page 4 Loading Envelopes in the Cassette ....................60 Loading Paper and Envelopes in the Rear Feed Slot ................ 64 Paper Loading Capacity ........................67 Available Epson Papers ........................68 Borderless Paper Type Compatibility ....................71 Selecting the Paper Settings for Each Source - Control Panel ............72 Paper Type Settings ........................
  • Page 5 Copying ..............................83 Copying Documents or Photos......................83 Paper Size Settings - Copying......................84 Copying Options..........................85 Printing From a Computer ........................87 Printing with Windows ........................87 Selecting Basic Print Settings - Windows ..................87 Paper Source Options - Windows ..................... 90 Print Quality Options - Windows ....................
  • Page 6 Starting a Scan Using the Product Control Panel ................ 123 Changing Default Scan Button Settings .................. 124 Starting a Scan Using the Epson Scan Icon ................125 Starting a Scan from a Scanning Program................... 127 Selecting Epson Scan Settings ......................129 Scan Modes..........................
  • Page 7 Faxing............................... 154 Connecting a Telephone or Answering Machine ................154 Setting Up Fax Features ........................159 Setting Up Fax Features Using the Product Control Panel ............160 Selecting Your Country or Region................... 160 Selecting the Date and Time....................161 Using the Fax Setup Wizard ....................163 Selecting the Line Type......................
  • Page 8 Sending a Fax at a Specified Time ..................197 Sending a Fax on Demand ..................... 198 Sending a Stored Fax ......................199 Sending Faxes Using the Fax Utility - Windows ................201 Sending Faxes Using the Fax Utility - OS X................. 203 Receiving Faxes..........................
  • Page 9 Purchase Epson Ink Cartridges and Maintenance Box ..............229 Ink Cartridge and Maintenance Box Part Numbers..............229 Removing and Installing Ink Cartridges.................... 230 Printing With Black Ink and Expended Color Cartridges..............234 Printing With Expended Color Cartridges - Windows..............234 Printing With Expended Color Cartridges - OS X.................
  • Page 10 Product Cannot Connect to a Wireless Router or Access Point ..........266 Network Software Cannot Find Product on a Network..............267 Product Does Not Appear in OS X Printer Window..............268 Cannot Print Over a Network....................... 268 Cannot Scan Over a Network ...................... 269 Solving Copying Problems .......................
  • Page 11 Incorrect Colors ........................... 296 Solving Scanning Problems ......................296 Scanning Software Does Not Operate Correctly ................. 297 Cannot Start Epson Scan ......................297 Solving Scanned Image Quality Problems ..................298 Image Consists of a Few Dots Only..................... 299 Line of Dots Appears in All Scanned Images................299 Straight Lines in an Image Appear Crooked ................
  • Page 12 FCC Compliance Statement......................326 Software Notice..........................328 Trademarks ............................330 Copyright Notice..........................331 libTIFF Software Acknowledgment....................332 A Note Concerning Responsible Use of Copyrighted Materials........... 332 Default Delay Times for Power Management for Epson Products ..........332 Copyright Attribution ........................332...
  • Page 13: Wf-7610/Wf-7620 User's Guide

    WF-7610/WF-7620 User's Guide Welcome to the WF-7610/WF-7620 User's Guide. For a printable PDF copy of this guide, click here.
  • Page 14: Product Basics

    See these sections to learn about the basic features of your product. Setting Up the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel See these sections to set up the control panel for use.
  • Page 15: Control Panel Buttons And Lights

    Control Panel Buttons and Lights power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C cancel button B&W button Color button Status Icons Status Button...
  • Page 16: Status Icons

    Parent topic: Setting Up the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product's status. Select the Wi-Fi icon or network status icon to view or change the current network settings. Icon Description Displays additional information or instructions, such as on loading paper or placing a document.
  • Page 17: Status Button

    Icon Description Indicates that an Ethernet connection has been established. Indicates that there is no Wi-Fi connection. Indicates that a Wi-Fi network error has occurred or the product is searching for a connection. Indicates that a Wi-Fi connection has been established. The number of bars indicates the connection's signal strength.
  • Page 18: Setting A Password And Locking The Control Panel

    Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • System Administration Setup settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Administrator's Guide.
  • Page 19: Entering Characters On The Lcd Screen

    9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
  • Page 20: Using Presets

    • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select • To enter a space, select Parent topic: Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets.
  • Page 21: Changing The Lcd Screen Language

    5. Select the settings you want to save, then select Save. You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset, then press 7. Select Save. When you are using the product's control panel to copy, fax, or scan, you can use the preset by selecting Presets and selecting it from the list.
  • Page 22: Adjusting Control Panel Sounds

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4.
  • Page 23: Adjusting The Screen Brightness

    3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Set the volume and press OK. Parent topic: Setting Up the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen.
  • Page 24: Turning Off Operation Time Out

    3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrows. 7. Select OK to exit. Parent topic: Setting Up the Control Panel Turning Off Operation Time Out Operation Time Out causes the LCD screen to return to the Home screen after a few minutes of...
  • Page 25: Product Parts Locations

    Product Parts Locations See these sections to identify the parts on your product. Product Parts - Top and Front Product Parts - Paper Path Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top and Front ADF cover ADF lever Automatic Document Feeder (ADF)
  • Page 26 Paper cassette 2 (WF-7620) Document cover Scanner glass Control panel Memory card slot Memory card light USB Type A port for external devices Parent topic: Product Parts Locations...
  • Page 27: Product Parts - Paper Path

    Product Parts - Paper Path Edge guides Rear paper feed slot Output tray Output tray extension Paper stopper Edge guides Paper cassette Paper cassette cover Parent topic: Product Parts Locations...
  • Page 28: Product Parts - Inside

    Product Parts - Inside Scanner unit Cartridge cover Cartridge holder Print head (do not remove) Parent topic: Product Parts Locations...
  • Page 29: Product Parts - Back

    Product Parts - Back Maintenance box Rear cover Rear cover 2 (duplexer) AC inlet LINE port EXT port LAN port USB port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
  • Page 30: Changing The Eco Settings

    Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Eco Settings You can use the product's control panel to change the Eco settings. Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu.
  • Page 31: Changing The Power Off Timer Settings

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting. 1. Press the home button, if necessary. 2.
  • Page 32: Epson Connect Solutions For Smartphones, Tablets, And More

    You can print documents, photos, emails, and web pages from your home, office, or even across the globe. You can use your smartphone, tablet, or computer. Epson offers these solutions to print and scan from anywhere: Epson Email Print, Epson iPrint Mobile App, Epson Remote Print, and Epson Scan to Cloud.
  • Page 33: Using Epson Email Print

    Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo and send an email to your product.
  • Page 34: Using Epson Remote Print

    Remote Print and how to download the software. 3. Download and install the Remote Print software. 4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup.
  • Page 35: Using Airprint

    Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
  • Page 36 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with internet access. Visit Epson Support for more information on using Google Cloud Print, or the...
  • Page 37: Wi-Fi Or Wired Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
  • Page 38: Selecting Wireless Network Settings From The Control Panel

    CD or by downloading it. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 39 4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this manual. 5.
  • Page 40: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...
  • Page 41: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary.
  • Page 42: Wi-Fi Protected Setup (Wps)

    You see this screen: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 11.
  • Page 43: Using Wps To Connect To A Network

    Using WPS to Connect to a Network Parent topic: Wi-Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1.
  • Page 44: Printing A Network Status Sheet

    Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2.
  • Page 45: Changing Or Updating Network Connections

    5. Select Print, then press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network.
  • Page 46: Changing A Usb Connection To A Wi-Fi Connection

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
  • Page 47: Connecting To A New Wi-Fi Router

    • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
  • Page 48 4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
  • Page 49: Loading Paper

    Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes.
  • Page 50 2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward. Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette.
  • Page 51 4. Slide the edge guide to your paper size.
  • Page 52 5. Load a stack of paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 53 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.
  • Page 54 7. Close the paper cassette cover and gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK.
  • Page 55 9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: •...
  • Page 56: Loading Paper For Photos In The Cassette

    Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches (203 × 254 mm). If your product has two cassettes, you can only load photo paper in Cassette 1.
  • Page 57 3. Slide the edge guides outward. 4. Slide the edge guide to your paper size. 5. Load photo paper, printable side down, against the edge guide as shown. Note: Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette.
  • Page 58 6. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guides. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette.
  • Page 59 Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK. 9. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper.
  • Page 60: Loading Envelopes In The Cassette

    Loading Envelopes in the Cassette You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). If your product has two paper cassettes, you can load No. 10 size envelopes in Cassette 1 only. 1.
  • Page 61 3. Slide the edge guides outward. 4. Load envelopes printable side down and flap edge right as shown.
  • Page 62 5. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette.
  • Page 63 6. Close the paper cassette cover and gently insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and select OK.
  • Page 64: Loading Paper And Envelopes In The Rear Feed Slot

    Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. •...
  • Page 65 3. Open the rear paper feed slot and push it back. 4. Do one of the following: • Load one sheet of paper with the printable side faceup and slide the edge guides against the paper, but not too tightly. •...
  • Page 66 5. Insert the paper or envelope into the slot until the printer feeds it automatically. Always follow these paper loading guidelines: • Load only one sheet or one envelope at a time. • Load paper short edge first, no matter which way your document faces. •...
  • Page 67: Paper Loading Capacity

    Related tasks Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Paper Loading Capacity You can load one envelope, one sheet of paper, or one sheet of cardstock up to 68 lb (256 g/m ) in these sizes in the rear feed slot: •...
  • Page 68: Available Epson Papers

    10 envelopes — Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller.
  • Page 69 Sheet count Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) A3 (11.7 × 16.5 inches S041343 [297 ×...
  • Page 70 Paper Type Size Part number Sheet count Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 S042038 Letter (8.5 × 11 inches S041141 [216 × 279 mm]) S041649 S041271 11 × 17 inches S041156 (279 × 432 mm) 13 ×...
  • Page 71: Borderless Paper Type Compatibility

    Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...
  • Page 72: Selecting The Paper Settings For Each Source - Control Panel

    Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) •...
  • Page 73: Paper Type Settings

    Select this Paper Type or Media Type setting Plain paper Plain Paper or Plain Paper/Bright White Paper (printer software only) Epson Bright White Paper Epson Presentation Paper Matte Epson Iron-on Cool Peel Transfer paper Epson Photo Quality Self-adhesive Sheets Letterhead paper Letterhead Recycled paper Recycled...
  • Page 74: Selecting Default Paper Settings - Administrator

    (printer software only) Epson Premium Presentation Paper Matte Double- sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Cardstock up to 68 lb (256 g/m Card Stock (rear paper feed slot only; printer software only) Note: If your product has two paper cassettes, some settings are not available for cassette 2.
  • Page 75: Selecting The Default Paper Source Settings

    Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
  • Page 76: Paper Source Options

    6. Select the paper source options you want to use. 7. When you are finished, press the home button to return to the Home screen. Paper Source Options Parent topic: Selecting Default Paper Settings - Administrator Paper Source Options Select the paper source options you want to use for all print jobs. Paper Source Available settings Description...
  • Page 77: Universal Print Settings Options

    3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Universal Print Settings. You see this screen: 5. Adjust the settings as necessary. 6. When you are finished, press the home button to return to the Home screen. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator...
  • Page 78 Universal Print Available Description Settings option settings Top Offset — Adjusts the top or left margin. Left Offset Top Offset in Back — Adjusts the top or left margin of the back page when performing double-sided printing. Left Offset in Back Check Paper Width Select On to check the paper width before printing.
  • Page 79: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
  • Page 80: Placing Originals In The Automatic Document Feeder

    Related topics Copying Faxing Scanning Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF).You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.
  • Page 81 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown:...
  • Page 82 Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Automatic Document Feeder (ADF) Specifications Related topics Copying Faxing Scanning...
  • Page 83: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
  • Page 84: Paper Size Settings - Copying

    Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Paper Size Settings - Copying Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
  • Page 85: Copying Options

    • A3 (11.7 × 16.5 inches [297 × 420 mm]) • 11 × 17 inches (279 × 432 mm) Parent topic: Copying Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Copying option Available settings Description...
  • Page 86 Copying option Available settings Description 2-Sided Uses the duplexer and ADF to make 2-sided copies. When you select 1>2-Sided or 2>1-Sided, select Advanced and 2>2-Sided select the binding edge for your originals or copies. 1>2-Sided 2>1-Sided Document Portrait Specifies the orientation of your originals Orientation Landscape Quality...
  • Page 87: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 88 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5.
  • Page 89 6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 7.
  • Page 90: Paper Source Options - Windows

    Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. WF-7610 Cassette Selects the paper in the cassette as the paper source. Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source.
  • Page 91: Multi-Page Printing Options - Windows

    Standard - Vivid For text and graphics with good quality and print speed. High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
  • Page 92 • Deselect the Auto checkbox to print your double-sided print job manually by printing one side and flipping the paper over to print the other side (recommended for paper types that do not support automatic duplexing). 3. Click the Settings button. You see this window:...
  • Page 93: Double-Sided Printing Options - Windows

    4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button. You see this window: 7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type.
  • Page 94: Selecting Additional Layout And Print Options - Windows

    Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing. Parent topic: Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
  • Page 95: Custom Color Correction Options - Windows

    1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
  • Page 96 Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
  • Page 97: Image Options And Additional Settings - Windows

    Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image Options Emphasize Text Adjusts the weight of printed text to increase readability.
  • Page 98: Selecting A Printing Preset - Windows

    You can select to print the following information, which comes from the Windows Control Panel on your computer: • User Name • Computer Name • Date • Date/Time Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab.
  • Page 99 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5.
  • Page 100: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3.
  • Page 101: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect, but may reduce print speed.
  • Page 102: Printing Your Document Or Photo - Windows

    Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
  • Page 103: Selecting Default Print Settings - Windows

    2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings.
  • Page 104: Changing The Language Of The Printer Software Screens

    3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
  • Page 105: Changing Automatic Update Options

    You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
  • Page 106: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
  • Page 107: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing From a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 108 Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 109 7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from.
  • Page 110: Paper Source Options - Os X

    Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. WF-7610 Cassette Selects the paper in the cassette as the paper source.
  • Page 111: Print Quality Options - Os X

    Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source. Parent topic: Selecting Basic Print Settings - OS X Print Quality Options - OS X You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen.
  • Page 112: Selecting Page Setup Settings - Os X

    Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 113: Selecting Double-Sided Printing Settings - Os X

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...
  • Page 114 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.
  • Page 115: Double-Sided Printing Options And Adjustments - Os X

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.
  • Page 116: Managing Color - Os X

    Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
  • Page 117: Color Matching And Color Options - Os X

    Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software, or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
  • Page 118: Selecting Printing Preferences - Os X

    Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
  • Page 119: Printing Preferences - Os X

    4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Note: Automatic Cassette Switching is available only if your product has two cassettes. Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
  • Page 120: Printing Your Document Or Photo - Os X

    Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper. High Speed Printing Speeds up printing, but may reduce print quality. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low.
  • Page 121: Checking Print Status - Os X

    Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink cartridge status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
  • Page 122: Cancelling Printing Using A Product Button

    Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing From a Computer...
  • Page 123: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 124: Changing Default Scan Button Settings

    • Memory Device saves your scan file on a memory card or USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer saves your scan to your computer or as an image capture in OS X 10.6/10.7/10.8/10.9.
  • Page 125: Starting A Scan Using The Epson Scan Icon

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 126 Parent topic: Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Placing Originals on the Product...
  • Page 127: Starting A Scan From A Scanning Program

    Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X 10.6, 10.7, 10.8, or 10.9, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
  • Page 128 Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan Related topics Placing Originals on the Product...
  • Page 129: Selecting Epson Scan Settings

    You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...
  • Page 130: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 131 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 132: Available Document Source Settings - Office Mode

    Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 133 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
  • Page 134: Available Image Adjustments - Office Mode

    • To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode...
  • Page 135 Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments beneath the checkbox. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers.
  • Page 136: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
  • Page 138 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 139: Available Document Source Settings - Professional Mode

    Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
  • Page 140 You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just be sure to click inside the scan area before selecting the settings. Note: In Professional Mode, the default Preview mode is Normal mode. To use Thumbnail Preview mode instead, click the Thumbnail tab.
  • Page 141 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
  • Page 142: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 143 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
  • Page 144: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 145 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it.
  • Page 146 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. 5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the preview image.
  • Page 147: Image Preview Guidelines

    • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size, but enlarge it later in an image-editing program.
  • Page 148: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the...
  • Page 149 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options on the screen: •...
  • Page 150: Available Scanned File Types And Optional Settings

    Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
  • Page 151: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 152 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other scan settings as necessary.
  • Page 153: Available Scan Settings - Os X Image Capture

    Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded..5.
  • Page 154: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 155 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 156 Telephone wall jack DSL filter DSL modem ISDN connection (one phone number)
  • Page 157 ISDN wall jack Terminal adapter or ISDN router ISDN connection (two phone numbers)
  • Page 158 ISDN wall jack Terminal adapter or ISDN router 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
  • Page 159: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
  • Page 160: Setting Up Fax Features Using The Product Control Panel

    Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - OS X Parent topic: Faxing Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel.
  • Page 161: Selecting The Date And Time

    2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. You see this screen: 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, then select your country or region. You see a confirmation screen.
  • Page 162 4. Select Common Settings. 5. Select Day/Time Settings. You see a screen like this: 6. Select Date/Time. 7. Select the date format you want to use. 8. Use the numeric keypad to enter the current date and select 9. Select the time format you want to use. 10.
  • Page 163: Using The Fax Setup Wizard

    Using the Fax Setup Wizard You can set up the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time. You can also change these settings individually from the Fax Settings menu.
  • Page 164 7. Use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select when you are done. 8. Use the displayed keypad or the buttons on the product to enter your fax number, up to 20 characters.
  • Page 165: Selecting The Line Type

    11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually. Note: If you have connected an external answering machine and selected to receive faxes automatically, make sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and use the product’s control panel or your phone to receive faxes.
  • Page 166 5. Select Basic Settings. 6. Select Line Type. You see this screen: 7. If you connected the product to a PBX phone system, select PBX. You see this screen: 8. Select Use. 9. Select Access Code, use the on-screen keypad to enter the code (9 for example), and press 10.
  • Page 167: Setting The Number Of Rings To Answer

    Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. The number of rings should be higher than the number of rings your answering machine is set to for answering a call.
  • Page 168: Selecting Fax Output Settings

    Selecting Fax Output Settings You can use the product's control panel to select settings for saving, forwarding, or printing incoming faxes. Note: These settings can be locked by an administrator. If you cannot access or change these settings, contact your administrator for assistance. 1.
  • Page 169 You see this screen: 8. Select any of the settings for saving, forwarding, and printing faxes. Note: If you want to save faxes to your computer, you must use the Epson FAX Utility to enable this feature. 9. If you selected Save to Memory Device or Forward, select Other Settings.
  • Page 170: Output Settings - Fax

    LCD screen and print if needed. Save to Computer To enable this option, you must use the Epson FAX Utility. Once Save to Computer is enabled, you can select Yes and Print to have faxes saved and printed automatically.
  • Page 171: Selecting Advanced Fax Settings

    Setting Options Description Auto Rotation The On setting rotates landscape-oriented incoming faxes so that they are printed correctly on the selected paper (depending on the size of the incoming fax). Collation Stack The On setting prints incoming faxes last page first so that the pages are stacked in the correct order.
  • Page 172: Basic Settings - Fax

    1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. You see this screen: 5. Select the group of settings you want to change. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references...
  • Page 173: Send Settings - Fax

    Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM)—color faxes cannot be sent or received. Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone.
  • Page 174: Receive Settings - Fax

    Setting Options Description Auto Rotation Select On to rotate the scanned documents 90 degrees when an A4 or Letter size document has been loaded long edge first into the ADF. The document is sent at A4 or Letter size. If this option is disabled, the document is sent at A3 size.
  • Page 175: Security Settings - Fax

    Setting Options Description Remote Receive Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you enable this function, you Start Code need to set a Start Code. If you are using a cordless handset whose base is connected to the product, you can start receiving the fax by entering the code on the handset.
  • Page 176: Printing Fax Reports

    Printing Fax Reports You can select from several fax reports to print whenever necessary. You can also have the fax log printed automatically by selecting System Administration > Fax Settings > Output Settings > Fax Log Auto Print. 1. Press the home button, if necessary.
  • Page 177: Setting Up Fax Features Using The Fax Utility - Windows

    1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
  • Page 178: Setting Up Fax Features Using The Fax Utility - Os X

    4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility - OS X...
  • Page 179: Setting Up Contacts And Contact Groups

    • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select the FAX option for your product, and select Open Print Queue. Select Utility. 2. Double-click FAX Utility, if necessary. You see this window: 3.
  • Page 180: Setting Up Contacts Using The Product Control Panel

    Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
  • Page 181 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select Menu. You see a screen like this:...
  • Page 182: Editing Or Deleting A Contact

    Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding. You see a screen like this: 7. Select Not Entered under Name, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8.
  • Page 183 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the contact you want to edit or delete. You see a screen like this: 5. Do one of the following: •...
  • Page 184: Creating A Contact Group

    Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 100 contacts and contact groups combined. 1. Press the home button, if necessary. 2.
  • Page 185: Editing Or Deleting A Group

    5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7. Select Not Entered under Name, use the displayed keyboard to enter the group name (up to 30 characters), and press 8.
  • Page 186 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this, showing both individual contacts and contact groups: 4. Select the group you want to edit. You see a screen like this:...
  • Page 187: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows

    Note: You can create up to 60 speed dial and group dial entries combined. 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window:...
  • Page 188 3. Select Fax Settings for Printer. (Select your product, if prompted.) You see this window:...
  • Page 189 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 190: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X

    5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. •...
  • Page 191 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
  • Page 192: Sending Faxes

    5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
  • Page 193: Faxing From The Control Panel

    Parent topic: Sending Faxes Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history. If direct dialing has been restricted, you can only select the number from the contact list or fax history.
  • Page 194 • Select History, select a recipient from the list, press Menu on the Details screen, and select Send to this number. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
  • Page 195: Fax Send Settings

    Fax Send Settings While sending a fax, you can select these options. Note: You can also select these options as User Default Settings. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes. Fine Super Fine Ultra Fine Photo Density...
  • Page 196: Dialing Fax Numbers From A Connected Telephone

    Setting Options Description Continuous ADF Scan Sets the product to ask if you want to scan another page after a document in the ADF has finished scanning. Transmission Report Print on Error Lets you select when to print transmission reports. Print Do Not Print Parent topic:...
  • Page 197: Sending A Fax At A Specified Time

    Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. Note: To fax a double-sided document, place it in the ADF and turn on the ADF 2-Sided setting.
  • Page 198: Sending A Fax On Demand

    After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when you turn it back on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Send Settings...
  • Page 199: Sending A Stored Fax

    7. Press the B&W button. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time. Subsequently stored documents overwrite the existing one. To delete a stored document, use the Status button. Parent topic: Sending Faxes from the Product Control Panel Related references...
  • Page 200 Your document is scanned and briefly previewed. 8. To send the document, press the Status button. You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11. Select the job you want to send. 12. Select Send/View and select Send. 13.
  • Page 201: Sending Faxes Using The Fax Utility - Windows

    14. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white. 15. Press one of the buttons.
  • Page 202 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
  • Page 203: Sending Faxes Using The Fax Utility - Os X

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 204 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 205 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8.
  • Page 206: Receiving Faxes

    9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic: Faxing...
  • Page 207: Receiving Faxes Automatically

    Receiving Faxes Automatically To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the product). To change the Receive Mode setting if necessary, select Setup > System Administration > Fax Settings > Receive Settings > Receive Mode. If an answering machine is connected, make sure the product's Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call.
  • Page 208: Viewing A Fax On The Lcd Screen

    2. Select Fax. You see a screen like this: 3. Select Menu. 4. Select Polling Receive and select On. 5. Enter the fax number. 6. Press one of the buttons to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product's memory and view them on the LCD screen.
  • Page 209: Checking Fax Status

    7. Select Print, Print then Delete, or Delete and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you cannot receive or send faxes. Parent topic: Faxing Checking Fax Status...
  • Page 210: Using Memory Cards And Usb Devices With Your Product

    Using Memory Cards and USB Devices With Your Product Follow the instructions here to work with a memory card or other device attached to your product. Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Viewing and Printing From the LCD Screen Transferring Photos on a Memory Card or USB Device Charging a USB Device Using Your Product...
  • Page 211: Memory Card Types

    Memory Card Types Memory Card and USB Device File Specifications Removing a Memory Card Parent topic: Using Memory Cards and USB Devices With Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it.
  • Page 212: Removing A Memory Card

    File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) Image size 80 × 80 pixels to 10200 × 10200 pixels File size Up to 2GB Number of files JPEG: Up to 9990 TIFF: Up to 999 Parent topic: Inserting a Memory Card...
  • Page 213: Connecting And Using A Usb Flash Drive Or External Device

    Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
  • Page 214: Viewing And Printing From The Lcd Screen

    Related references Memory Card Specifications Related tasks Removing a Memory Card Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Viewing and Printing Individual JPEG Photos Printing All JPEG Photos Viewing and Printing TIFF Files Photo Adjustment Options - Device Mode...
  • Page 215: Printing All Jpeg Photos

    4. Scroll through your photos if necessary and select a photo you want to print. You see a larger image of the photo: 5. To select the photo for printing, use the icons on the screen or the numeric keypad on the product's control panel to enter the number of prints you want.
  • Page 216: Viewing And Printing Tiff Files

    3. Select JPEG. You see a screen like this: Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Select Menu. 5.
  • Page 217: Photo Adjustment Options - Device Mode

    3. Select TIFF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. Select Proceed. 6. Do the following as necessary: • To print more than one copy, use the icons on the screen or press a number key on the product's control panel.
  • Page 218: Print Setting Options - Device Mode

    Photo Available options Description adjustment settings Scene Automatic Optimizes the Fix Photo adjustments for specific types of Detection photos; select the option that best matches your photo People content Landscape Night Scene Fix Red-Eye Off - This Image Automatically fixes the red-eye effect in photos On - This Image Off - All Image On - All Image...
  • Page 219: Transferring Photos On A Memory Card Or Usb Device

    Print settings Available options Description Expansion Standard Adjusts the amount of expansion for printing borderless photos Medium Minimum Date Various date formats Prints the date the photo was taken on the photo in the format you select Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Bidirectional...
  • Page 220: Transferring Files From A Memory Device To Your Computer

    Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4.
  • Page 221: Charging A Usb Device Using Your Product

    All you need is a user-supplied USB cable that is designed to work with your device. Caution: Make sure your portable device complies with USB 2.0 standards. Devices that draw more than 500 mA may damage your Epson product. Epson cannot guarantee the compatibility of your device. Contact the device manufacturer for more information.
  • Page 222 3. Leave your product turned on during charging (it will continue to charge even after going into sleep mode). Parent topic: Using Memory Cards and USB Devices With Your Product...
  • Page 223: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 224 3. For more information, select the ink cartridge images at the bottom of the screen. You see a screen like this: Note: The displayed ink levels are approximate. The icon on the right side of the screen represents the maintenance box status. 4.
  • Page 225: Checking Cartridge And Maintenance Box Status With Windows

    2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
  • Page 226 Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status...
  • Page 227: Checking Cartridge And Maintenance Box Status With Os X

    Supplies. Select Utility and select Open Printer Utility. • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 2. Select EPSON Status Monitor. You see this window:...
  • Page 228 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
  • Page 229: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
  • Page 230: Removing And Installing Ink Cartridges

    Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 231 3. Open the cartridge cover. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 232 5. Gently shake the new cartridge four or five times as shown. Then remove the cartridge from the package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print.
  • Page 233 7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Close the cartridge cover and push it down until it clicks into place. 9. Select Check on the LCD screen to make sure the cartridge or cartridges are installed correctly. Caution: If you see a message that an ink cartridge is installed incorrectly, lift up the scanner unit, open the cartridge cover, and press the ink cartridge down until it clicks into place.
  • Page 234: Printing With Black Ink And Expended Color Cartridges

    Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Stop or Cancel Print to cancel your print job.
  • Page 235: Printing With Expended Color Cartridges - Os X

    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing With Black Ink and Expended Color Cartridges...
  • Page 236: Conserving Low Black Ink With Windows

    6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11. Select Print Settings from the pop-up menu. 12.
  • Page 237: Replacing The Maintenance Box

    Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled. • Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you are printing.
  • Page 238 2. Press the tabs and open the rear cover. 3. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
  • Page 239 Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink.
  • Page 240 Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
  • Page 241: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance...
  • Page 242 3. Select Setup. 4. Select Maintenance. You see this screen: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Press the Color button. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean...
  • Page 243 Print head needs cleaning 8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
  • Page 244: Checking The Nozzles Using A Computer Utility

    Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes). 2.
  • Page 245 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours.
  • Page 246: Print Head Cleaning

    Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low.
  • Page 247: Cleaning The Print Head Using A Computer Utility

    You see a screen like this: 7. Select the cleaning cycle you want to run based on the nozzle check pattern. 8. Press the Color button. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 9.
  • Page 248 • OS X 10.6/10.7/10.8/10.9: In the Apple menu or the Dock, select System Preferences. Select Printers & Scanners, Print & Fax, or Print & Scan, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. •...
  • Page 249: Print Head Alignment

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
  • Page 250: Aligning The Print Head Using A Computer Utility

    6. Do one of the following: • If your printouts look blurry or vertical lines are misaligned, select Vertical Alignment. • If you see horizontal bands at regular intervals, select Horizontal Alignment. 7. Press the Color button to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
  • Page 251 • OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, select your product, and select Open Print Queue. Select Utility. 3. Select Print Head Alignment. 4. Click Next, then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern.
  • Page 252: Cleaning The Paper Guide

    • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 6.
  • Page 253: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
  • Page 254: Transporting Your Product

    Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 8. Open the ADF cover and use a soft, dry, lint-free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
  • Page 255 Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing.
  • Page 256 Print Head Alignment...
  • Page 257: Solving Problems

    Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. You can select Download the Latest Software from the Home screen of this manual or visit Epson's driver download site (U.S.
  • Page 258: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also check for errors by pressing the Status button to display the Status Menu.
  • Page 259 During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life. The Epson Status Monitor, your LCD, or lights on the control panel will advise you when these parts need replacing. If this happens during the standard warranty of the product, the exchange of the product or replacement of the pads is covered under the standard warranty.
  • Page 260: Status Menu Error Codes

    Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information. Code Condition/solution The product was turned off by a power failure.
  • Page 261: Running A Product Check

    Select the destination again. An error occurred while sending the scanned data. A communication error has occurred. Make sure the product is connected to the computer or network correctly. Make sure you have installed Epson Event Manager. Parent topic: Solving Problems...
  • Page 262 2. Load a few sheets of plain paper in the cassette (or in cassette 1 if your product has two cassettes). 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see this screen: 6. Select Print Head Nozzle Check. You see a screen like this: 7.
  • Page 263: Resetting Control Panel Defaults

    • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
  • Page 264: Solving Setup Problems

    5. Select one of these options: • Wi-Fi/Network Settings: Resets all network settings. • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings: Resets all settings for faxing. • Clear All Data and Settings: Resets all control panel settings and contacts. You see a confirmation screen.
  • Page 265: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 266: Product Cannot Connect To A Wireless Router Or Access Point

    Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 267: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it from the CD that came with your product using the instructions on the Start Here sheet.
  • Page 268: Product Does Not Appear In Os X Printer Window

    Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
  • Page 269: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
  • Page 270: Solving Copying Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the Test button. • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network.
  • Page 271: Product Makes Noise When It Sits For A While

    Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product.
  • Page 272: Paper Jam Problems Inside The Product

    • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Related topics Loading Paper...
  • Page 273 Caution: Do not touch the flat white cable inside the printer. Do not lift the scanner unit while the document cover is open. 4. Remove any paper inside, including torn pieces.
  • Page 274: Paper Jam Problems In The Paper Cassette

    5. Close the scanner unit. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette...
  • Page 275 3. Carefully remove any paper jammed inside the product. 4. Gently insert the paper cassette. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references...
  • Page 276: Paper Jam Problems In The Duplexer (Rear Cover)

    Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam. 1.
  • Page 277 4. Carefully remove any jammed paper. Note: Do not touch the paper rollers. 5. Remove any jammed paper from the duplexer.
  • Page 278 6. Open the duplexer. 7. Carefully remove any jammed paper stuck inside.
  • Page 279 8. Reinstall the duplexer. 9. Close the rear cover. 10. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product...
  • Page 280: Document Jams In The Automatic Document Feeder

    Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
  • Page 281 5. Close the ADF cover, then open the document cover. 6. Carefully remove any jammed pages in the direction shown.
  • Page 282 7. Close the document cover. 8. Lift up the scanner. Note: Make sure to keep the scanner cover closed. 9. Carefully remove any jammed pages.
  • Page 283: Paper Ejection Problems

    10. Close the scanner. 11. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
  • Page 284: Solving Problems Printing From A Computer

    Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Type Settings Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement...
  • Page 285: Product Icon Does Not Appear In Windows Taskbar

    • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Open. Right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
  • Page 286: Error After Cartridge Replacement

    Error After Cartridge Replacement If you see an error light or error message after you replace an ink cartridge, follow these steps: 1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should be beneath the cutout in the product case.) Note: If the print head is not in the ink cartridge replacement position, follow the instructions on replacing an ink cartridge in this manual to move it.
  • Page 287: Solving Page Layout And Content Problems

    • Windows: Click the Maintenance tab, select Extended Settings, and select the following settings: • High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Paper Type Settings Windows System Requirements OS X System Requirements...
  • Page 288: Too Many Copies Print

    • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
  • Page 289: Incorrect Margins On Printout

    Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...
  • Page 290: Incorrect Characters Print

    Related references Extended Settings - Windows Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Printing Preferences - OS X Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting:...
  • Page 291: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...
  • Page 292: White Or Dark Lines In Printout

    Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: •...
  • Page 293: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
  • Page 294: Faint Printout Or Printout Has Gaps

    Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Double-sided Printing Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Guide Related topics Loading Paper...
  • Page 295: Grainy Printout

    Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
  • Page 296: Incorrect Colors

    • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
  • Page 297: Scanning Software Does Not Operate Correctly

    • Make sure Epson Scan is selected in your scanning program. • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan. • Check the connection setting and test the connection using Epson Scan Settings:...
  • Page 298: Solving Scanned Image Quality Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
  • Page 299: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.
  • Page 300: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
  • Page 301: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...
  • Page 302: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
  • Page 303 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
  • Page 304: Cannot Receive Faxes With A Telephone Connected To Your Product

    Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: • Make sure your telephone is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a connection has been made before you hang up.
  • Page 305: Cannot View Or Print Photos From A Memory Card Or Device

    Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product, try these solutions: • Make sure your memory card or device is compatible with the product. •...
  • Page 306: Cannot Access Memory Card From A Networked Mac

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.
  • Page 307: Uninstalling Product Software - Os X

    • Windows XP: Select EPSON Scan and click Change/Remove. 6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic:...
  • Page 308: Where To Get Help

    Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems.
  • Page 309: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. Windows System Requirements OS X System Requirements...
  • Page 310: Os X System Requirements

    Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications OS X System Requirements To use your product and its software, your Mac should use one of these operating systems: •...
  • Page 311: Scanning Specifications

    Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 10200 × 14040 pixels at 1200 dpi; scanning area may be restricted if resolution setting is large Document size Maximum: A3 (11.7 × 16.5 inches [297 × 420 mm]) or 11 × 17 inches (279 ×...
  • Page 312: Fax Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems.
  • Page 313 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) 3.9 × 5.8 inches (100 × 148 mm) Paper types Plain paper and paper distributed by Epson Thickness 0.003 (0.08 mm) to 0.004 inch (0.11 mm) Weight...
  • Page 314: Printable Area Specifications

    Parent topic: Technical Specifications Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets Top: 0.12 inch (3 mm) minimum Left: 0.12 inch (3 mm) minimum Right: 0.12 inch (3 mm) minimum Bottom: 0.12 inch (3 mm) minimum...
  • Page 315: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for priming, the rest is available for printing.
  • Page 316: Memory Card Specifications

    Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 ºF (–20 to 40 ºC) 1 month at 104 ºF (40 ºC) Ink freezes at 10.4 ºF (–12 ºC) Ink thaws and is usable after 3 hours at 77 ºF (25 ºC) Note: For best printing results, use up a cartridge within 6 months of opening the package.
  • Page 317: Dimension Specifications

    3.3 V Parent topic: Technical Specifications Related references Memory Card and USB Device File Specifications Dimension Specifications Height WF-7610: Stored: 13.4 inches (340 mm) Printing: 13.4 inches (340 mm) WF-7620: Stored: 16.5 inches (418 mm) Printing: 16.5 inches (418 mm)
  • Page 318: Electrical Specifications

    Printing: 22.3 inches (567 mm) Depth Stored: 19.1 inches (486 mm) Printing: 32.2 inches (817 mm); with the output tray extension extended Weight WF-7610: (without ink cartridges or power 40.8 lb (18.5 kg) cord) WF-7620: 47.8 lb (21.7 kg) Parent topic:...
  • Page 319: Interface Specifications

    USB flash drive: 2 TB maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices that are powered via USB are not recommended. Use only external storage devices with independent AC power sources.
  • Page 320: Safety And Approvals Specifications

    • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
  • Page 321 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Parent topic: Technical Specifications...
  • Page 322: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to epson.com/recycle information on how to return your products for proper disposal. General Product Safety Instructions FCC Compliance Statement...
  • Page 323 • Allow space behind the product for the cables, and space above the product so that you can fully raise the document cover. • Leave enough space in front of the product for the paper to be fully ejected. • Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust. •...
  • Page 324: Ink Cartridge Safety Instructions

    • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices Ink Cartridge Safety Instructions...
  • Page 325: Lcd Screen Safety Instructions

    • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
  • Page 326: Fcc Compliance Statement

    If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 327 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
  • Page 328: Software Notice

    MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/).
  • Page 329 5. The license terms of each open source software program are described in OSS.pdf on the Epson support site. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version ("GPL Programs").
  • Page 330: Trademarks

    Parent topic: Notices Trademarks ® ® EPSON and Supplies Central are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
  • Page 331: Copyright Notice

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
  • Page 332: Libtiff Software Acknowledgment

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.
  • Page 333 3/14 CPD-39381 Parent topic: Copyright Notice...

This manual is also suitable for:

Wf-7620Workforce wf-3640Workforce wf-3620

Table of Contents