Omega OCC70TZ Instruction Manual

Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers Australian Customers
Our goods come with guarantees that cannot be excluded under Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major acceptable quality and the failure does not amount to a major
failure. failure.
New Zealand Customers New Zealand Customers
Nothing herein contained shall be construed in any way as Nothing herein contained shall be construed in any way as
excluding or limiting your rights under the Consumer Guarantee excluding or limiting your rights under the Consumer Guarantee
Act 1993. Act 1993.
Our Warranty Our Warranty
This product is also covered by the manufacturer's warranty set This product is also covered by the manufacturer's warranty set
out in this document (Our Warranty). out in this document (Our Warranty).
Our Warranty is for a period of twenty four (24) months from the Our Warranty is for a period of twenty four (24) months from the
date of purchase and for refrigeration appliances will have an date of purchase and for refrigeration appliances will have an
additional thirty six (36) months after the first twenty four (24) additional thirty six (36) months after the first twenty four (24)
months on the Sealed System (PARTS only) Compressor & months on the Sealed System (PARTS only) Compressor &
condenser etc. The labour cost to replace these parts is the condenser etc. The labour cost to replace these parts is the
responsibility of the customer. This is in addition to (and does responsibility of the customer. This is in addition to (and does
not exclude, restrict or modify) any rights or remedies to which not exclude, restrict or modify) any rights or remedies to which
you may already be entitled under the Australian Consumer Law you may already be entitled under the Australian Consumer Law
or the New Zealand Consumer Guarantee Act 1993 relating to or the New Zealand Consumer Guarantee Act 1993 relating to
this product. Our Warranty (which is subject to the conditions this product. Our Warranty (which is subject to the conditions
below) covers rectification free of charge of any fault arising from below) covers rectification free of charge of any fault arising from
defective materials or components, or faulty workmanship. The defective materials or components, or faulty workmanship. The
product will be repaired or replaced at the option of Omega, and product will be repaired or replaced at the option of Omega, and
all costs of installation, removal, cartage, freight travelling all costs of installation, removal, cartage, freight travelling
expenses and insurance are to be paid by the customer. expenses and insurance are to be paid by the customer.
Our Warranty is subject to the following conditions: Our Warranty is subject to the following conditions:
1. 1. That the purchaser contact Omega prior to any product That the purchaser contact Omega prior to any product
repair. repair.
2. 2. That the purchaser carefully follows all instructions provided That the purchaser carefully follows all instructions provided
with the product and complies with all relevant electrical & with the product and complies with all relevant electrical &
plumbing regulations in their State when installing the plumbing regulations in their State when installing the
product. product.
3. 3. That the purchaser carefully follows the instructions That the purchaser carefully follows the instructions
provided in the owner's handbook relating to the proper use provided in the owner's handbook relating to the proper use
and care of the product and does not use the product for and care of the product and does not use the product for
any purpose other than the DOMESTIC use for which it has any purpose other than the DOMESTIC use for which it has
been designed. If the appliance is used in commercial been designed. If the appliance is used in commercial
applications or for rental purposes, Our Warranty is limited applications or for rental purposes, Our Warranty is limited
to a warranty of Twelve (12) months covering all parts with to a warranty of Twelve (12) months covering all parts with
Three (3) months on any labour cost of service or repair. Three (3) months on any labour cost of service or repair.
Service Area Service Area
The provision of service under Our Warranty is limited by the The provision of service under Our Warranty is limited by the
boundary / territory area of the nearest service centre. Travelling boundary / territory area of the nearest service centre. Travelling
cost incurred for service outside this area is not covered by Our cost incurred for service outside this area is not covered by Our
Warranty Warranty
Contact Us Australia Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033 Phone: 1300 739 033
Email: customercare@omegaappliances.com.au Email: customercare@omegaappliances.com.au
Instruction Manual
70cm Ceramic Cooktop
OCC70TZ
22 22
and service will incur commercial cost to be paid by the and service will incur commercial cost to be paid by the
customer regulated by the number of kilometres travelled customer regulated by the number of kilometres travelled
beyond the service area. These costs will be disclosed to you for beyond the service area. These costs will be disclosed to you for
acceptance by you prior to your claim being processed. acceptance by you prior to your claim being processed.
Microwave ovens must be returned to your nearest Authorised Microwave ovens must be returned to your nearest Authorised
Service Centre for repair as they are a carry in serviceable Service Centre for repair as they are a carry in serviceable
appliance. appliance.
What is Covered by our Warranty What is Covered by our Warranty
During the warranty period, Omega or its authorised Service During the warranty period, Omega or its authorised Service
Centre will, at no extra charge, if your appliance is readily Centre will, at no extra charge, if your appliance is readily
accessible without the need of special equipment and subject to accessible without the need of special equipment and subject to
the terms and conditions of this warranty, repair or replace any the terms and conditions of this warranty, repair or replace any
parts which it considers defective. parts which it considers defective.
What is not Covered by our Warranty What is not Covered by our Warranty
1. 1. Products installed damaged or incomplete or not in Products installed damaged or incomplete or not in
compliance with the relevant electrical & plumbing compliance with the relevant electrical & plumbing
regulations in their State. regulations in their State.
2. 2. Normal wear and tear e.g. cleaning, light globes, filters etc. Normal wear and tear e.g. cleaning, light globes, filters etc.
3. 3. Failure resulting from power surges and electrical storms. Failure resulting from power surges and electrical storms.
4. 4. Insect or vermin infestation. Insect or vermin infestation.
5. 5. Unauthorised repairs or use of non-genuine Omega parts. Unauthorised repairs or use of non-genuine Omega parts.
6. 6. Any failure caused by the product not being used in Any failure caused by the product not being used in
accordance with the instruction and the installation manual accordance with the instruction and the installation manual
provided with the product. provided with the product.
7. 7. Misuse or abuse, including failure to properly maintain or Misuse or abuse, including failure to properly maintain or
service. service.
8. 8. The clearing of blockages in pumps and hoses. The clearing of blockages in pumps and hoses.
9. 9. Damage which occurs during delivery or installation. Damage which occurs during delivery or installation.
10. Claims to product surface coating due to liquid or solid 10. Claims to product surface coating due to liquid or solid
spill-overs, accidental damage or damage caused from spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega. cleaning products not recommended by Omega.
How to Claim Our Warranty How to Claim Our Warranty
While registering your warranty is not a requirement, for peace While registering your warranty is not a requirement, for peace
of mind you can register your warranty at of mind you can register your warranty at
omegaappliances.com.au. omegaappliances.com.au.
To make a claim under Warranty you will need to contact To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details Omega in Australia or New Zealand by using the contact details
below. below.
If you are contacting Omega regarding any warranty claims and If you are contacting Omega regarding any warranty claims and
spare parts inquiries, please make sure you have the following spare parts inquiries, please make sure you have the following
information on hand: information on hand:
1. Product Name/Model Number 1. Product Name/Model Number
2. Serial Number/s 2. Serial Number/s
3. Purchase Date (as per invoice or proof of purchase) 3. Purchase Date (as per invoice or proof of purchase)
4. Purchased From 4. Purchased From
5. Warranty Registration Number (if registered) 5. Warranty Registration Number (if registered)
Contact Us New Zealand Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro) Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000 Phone: 09 415 6000
Email: customercare@monacocorp.co.nz Email: customercare@monacocorp.co.nz