Technicolor DGA4130 Setup And User Manual
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Technicolor DGA4130 Setup And User Manual

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Summary of Contents for Technicolor DGA4130

  • Page 1 DGA4130 Setup and User Guide...
  • Page 2 Distribution and copying of this document, use and communication of its contents are not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor.

  • Page 3: Table Of Contents

    4.2 Account settings............................42 DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
  • Page 4 8.4 Reset to factory defaults......................... 85 DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
  • Page 5 Example: On the File menu, click Open to open a file. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 6: Getting Started

    1 Getting started Introduction This chapter gives you a brief overview of the main features and components of your DGA4130. After this chapter we will start with the installation. Do not connect any cables, or power on your DGA4130 until instructed to do so in this Setup and User Guide.

  • Page 7: Features At A Glance

    DGA4130 will try to make optimal use of the less congested 5 GHz frequency band. Dual-band clients that are connected to the 2.4 GHz will automatically be steered to the 5 GHz provided that the 5 GHz signal quality is good enough.

  • Page 8: Product Overview

    1.2.6 Status LEDs DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 9: Power

    DGA4130. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 10: Local Network Connections

    “2.3 Connecting your wired devices” on page All Ethernet ports on your DGA4130 are Gigabit Ethernet ports. Each Ethernet port has a maximum speed of 1 Gbps (Gigabit per second). Each Ethernet port has a LED to indicate link integrity (or activity).

  • Page 11: Broadband Connections

    “2.7 Set up a mobile fallback connection” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 12: Telephone Services

    Phone Phone Port The Phone ( ) port(s) allow(s) you to connect a traditional phone, DECT base station or fax to your DGA4130. For more information, see “2.4 Setting up your telephone network” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved.

  • Page 13: Buttons

    Service button The Service ( ) button allows you to manually disable the wireless interfaces of your DGA4130. You can do this when nobody is using the wireless network. To turn the wireless interfaces on or off, briefly press the Service button.

  • Page 14: Status Leds

    1 Getting started 1.2.6 Status LEDs Introduction On your DGA4130 you can find a number of status LEDs that indicates the state of your DGA4130. Service Broadband Internet Wireless 2.4 GHz Wireless 5 GHz Ethernet Voice Service LED The Service LED provides information about the overall state of your DGA4130.
  • Page 15 “3.1 Connecting your wireless client via WPS” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
  • Page 16 DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 17: Setting Up Your Dga4130

    “2.6 Set up a wireless video bridge to your set-top box” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 18: Connecting Your Dga4130 To Your Service Provider's Network

    Choose your setup To connect your DGA4130 to the Internet you can either: • Connect your DGA4130 to your service provider’s DSL network. In this setup your DGA4130 is used as a DSL gateway. Follow the instructions from “2.1.1 DSL gateway setup” on page...

  • Page 19: Dsl Gateway Setup

    Only use the DSL cable provided in your package. Other DSL cables may not work optimally with the DSL subscription that you purchased. 2 Plug one end of the cable in the grey DSL port on the back of your DGA4130. 3 If your delivery: Does not include a DSL splitter, plug the other end of the DSL cable into your telephone wall socket.

  • Page 20: Local Router Setup

    3 Plug the other end of the cable into the Ethernet port of your Internet access device (for example, an Optical Network Terminal (ONT) for Fiber). The WAN port can only be used to connect your DGA4130 to an Internet access device. You cannot use it to connect other devices (for example, a computer) to the DGA4130.

  • Page 21: Powering On Your Dga4130

    3 Press the power button to turn on your DGA4130. 4 The LED turns on. Wait at least two minutes to allow your DGA4130 to complete the startup phase. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and...

  • Page 22: Connecting Your Wired Devices

    In some cases the set-top box will have to be connected to a dedicated Ethernet port (typically Ethernet port 4). Requirements • Both your network device (for example, a computer, a gaming console,…) and your DGA4130 must have a free Ethernet port.

  • Page 23: Setting Up Your Telephone Network

    Connecting corded phones Connect your corded phone, DECT base station or fax to the green Phone port of your DGA4130. Be aware that emergency calls will not be possible when your Internet connection is down or your DGA4130 is powered off.

  • Page 24: Configure Your Dga4130 Services

    DGA4130 (either wired or wirelessly). 2 The DGA4130 web interface appears. By default, you are logged in as guest. This means that some items may be hidden. To view all items, click Sign In and enter admin as user name and the ACCESS KEY printed on the product label of your DGA4130 as password.

  • Page 25: Set Up A Wireless Video Bridge To Your Set-Top Box

    2.6 Set up a wireless video bridge to your set-top box Introduction This section describesa how to set up a video bridge between your DGA4130 and your set-top box using a Technicolor video bridge. For other scenarios and functions, please consult the user guide of the video bridge.
  • Page 26 If you have trouble setting up the wireless video bridge, consult the user documentation of your video bridge. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 27: Set Up A Mobile Fallback Connection

    2.7 Set up a mobile fallback connection Mobile fallback Your DGA4130 allows you to use mobile Internet as fallback for your main Internet connection. This means that your DGA4130 will automatically switch to the mobile Internet connection when your main Internet connection is down.
  • Page 28 Enter the Access Point Name (APN) of your service provider.  Operator Mode: We recommend you to use the default setting, Automatic (let the DGA4130 choose the best operator mode), unless your service provider instructed you to select another mode. ...

  • Page 29: Wireless Networking

    Band steering By enabling band steering, the DGA4130 will try to make optimal use of the less congested 5 GHz frequency band. Dual- band clients that are connected to the 2.4 GHz will automatically be steered to the 5 GHz provided that the 5 GHz signal quality is good enough.

  • Page 30: Connecting Your Wireless Client Via Wps

    PIN code entry on your DGA4130: You enter the WPS PIN code of your wireless client on the DGA4130 web interface to connect them to each other. For more information, see “Connect your wireless client using WPS PIN code entry on your DGA4130” on page DMS3-CTC-25-420 v1.0.
  • Page 31 3 Start WPS PBC on your wireless client. 4 Your DGA4130 provides its wireless settings to the wireless client. 5 At the end of the WPS process, the status of the WPS LED on your DGA4130 will change to either of the following: ...
  • Page 32 DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 33: How To Manually Connect A Wireless Client

    If your DGA4130 is still using the default wireless settings, use the network name (SSID) and wireless key that is printed on the label on your DGA4130 (or product ID card if included).

  • Page 34: Securing Your Wireless Connection

    3.3 Securing your wireless connection Introduction We strongly recommend you to protect all wireless communication between any wireless client and your DGA4130 with a wireless key. This ensures that: • Only clients that use the correct Network Name (SSID) and wireless key can connect to the access points of your DGA4130.

  • Page 35: Configuring Wpa(2)-Psk Encryption

    DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 36: Configuring Wpa-Enterprise Encryption

    “3.2 How to manually connect a wireless client” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 37: Turning The Wireless Radio Off/On At Scheduled Times

    6 In the MAC address box, type the MAC address of the device. You can also type in (a part of) the host name of the device. The DGA4130 will then display a list of devices with such a host name. If you then click one of the results, the DGA4130 will insert the corresponding MAC address.
  • Page 38 DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 39: Enable Band Steering To Optimise Your Wireless Connection

    This implies that you will have to re-connect all clients that were connected to the 5 GHz access point. Changing the band steering thresholds To decide whether a client connected on the 2.4 GHz band should move to the 5 GHz band the DGA4130 will execute the following checks.
  • Page 40 7 Click Save. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 41: Analysing Your Wireless Performance

    5 The Device Details appear. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 42: Dga4130 Web Interface

    “4.4 Backing up/restoring your configuration” DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 43: Accessing The Dga4130 Web Interface

    “4.1.2 Accessing your DGA4130 from the Internet (Remote Assistance)” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 44: Accessing The Dga4130 Web Interface From Your Local Network

    IP address instead. 2 The DGA4130 web interface appears. By default, you are logged in as guest. This means that some settings may be hidden. To view all settings, click Sign In and enter your user name ( ) and password ( ).

  • Page 45: Accessing Your Dga4130 From The Internet (Remote Assistance)

    How to access your DGA4130 from the Internet If you (or someone from the help desk) wants to access your DGA4130 from the Internet, proceed as follows: 1 Open a web browser and browse to the URL as displayed in the Assistance card.(for example, https://131.141.151.161:55174).

  • Page 46: Account Settings

    4 DGA4130 web interface 4.2 Account settings After logging in on the web interface of the DGA4130, you can see the user name you used in the upper-right corner of the page. When you click the arrow next to your user name, the following options appear: •...

  • Page 47: Cards

    Click to view or change the settings. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.
  • Page 48 The service is currently disabled. Clicking this button will enable the service. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 49: Gateway

    • Upgrade the firmware of your DGA4130 (if available). DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 50: Broadband

    • View additional statistics. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 51: Internet Access

    Click Internet Access. The Internet Access page appears and displays additional settings. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 52: Wireless

    “3.1 Connecting your wireless client via WPS” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 53: Local Network

    To view advanced settings, click show advanced in the upper-right corner. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 54: Devices

    To view update the list, click refresh data in the upper-right corner. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 55: Wan Services

    The dynamic DNS service allows you to assign a fixed DNS host name (for example mywebpage.dyndns.org) to a public IP address (this the IP address that your DGA4130 uses for communication on the Internet) even if it is using a dynamic IP address.

  • Page 56: Firewall

    4.3.8 Firewall Introduction Your DGA4130 comes with an integrated firewall that helps you protect your network from attacks from the Internet. This firewall has a number of predefined levels to allow you to adjust the firewall to your needs. The default mode is normal. In normal mode, the firewall will: •...

  • Page 57: Telephony

    “7.2 Viewing call logs” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 58: Diagnostics

    Click on the icon to open the corresponding tool. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 59: Assistance

    “4.1.2 Accessing your DGA4130 from the Internet (Remote Assistance)” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 60: Mobile

    Mobile fallback Your DGA4130 allows you to use a mobile Internet connection (3G, LTE or 4G) as fallback connection for your main Internet access. This means that your DGA4130 offers you the possibility to automatically switch to the mobile Internet connection when your main Internet connection is down.

  • Page 61: Management

    • View event logs. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 62: Content Sharing

    4.3.14 Content Sharing Introduction If you connect a USB storage device to the USB port of your DGA4130, you can share the content on your USB storage device(s) with other devices that are connected to your local network (mostly computers).

  • Page 63: Printer Sharing

    • View a list of the connected printers. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 64: Parental Controls

    “6.2 Access control” on page DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 65: Ip Extras

    • The DNS servers DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 66: Relay Setup

    • Configure a DHCP relay agent. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 67: Backing Up/Restoring Your Configuration

    Once you have configured your DGA4130 to your needs, it is recommended to back up the configuration of your DGA4130 for later use. This way you can always return to the latest working configuration of your DGA4130 in case of problems.

  • Page 68: Content And Printer Sharing

    5.2 Printer sharing DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 69: Content Sharing

    Introduction If you connect a USB storage device to the USB port of your DGA4130, you can share the content on this USB storage device(s) with other devices that are connected to your local network (mostly computers and multimedia devices).
  • Page 70 Add a short description for the DGA4130 shared content. 4 Click Save. 5 All users connected to your DGA4130 can now access the data stored on the storage device(s) that are connected to your DGA4130. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved.

  • Page 71: Accessing The Samba Server

    2 The storage devices that are attached to your DGA4130 are listed as folders. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 72: Accessing The Dlna Server

    Another Windows version, double-click OpenWrt DLNA Server. 4 Windows Media Player starts up. The DLNA media server of your DGA4130 is listed in the tree structure on the left on the left. This entry allows you to browse your media files.

  • Page 73: Printer Sharing

    5 Content and Printer Sharing 5.2 Printer sharing Introduction A DGA4130 USB port allows you to share your USB printer in your local network. This way everyone in your network can use the same printer without having to buy an expensive network printer. Requirements The samba server must be enabled on the DGA4130 (this is the default setting).

  • Page 74: Enable The Printer Sharing Service On Your Dga4130

    3 The DGA4130 prompts you that printer sharing was successfully enabled. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 75: Installing The Printer On Your Computer

    6 Follow the instruction from Windows to select or install the correct driver. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 76: Internet Security

    6.3 DMZ DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 77: Site Blocking

    • The IP address of the device for which the exception is valid (for example, dad’s computer). You can also type in (a part of) the host name of the device. The DGA4130 will then display a list of devices with such a host name.

  • Page 78: Access Control

    6 In the MAC address box, type the MAC address of the device. You can also type in (a part of) the host name of the device. The DGA4130 will then display a list of devices with such a host name. If you then click one of the results, the DGA4130 will insert the corresponding MAC address.

  • Page 79: Dmz

    6.3 DMZ Introduction The DGA4130 allows you to configure one local device as a De-Militarized Zone (DMZ) host. This means that: • None of the DGA4130 firewall rules will be applied to the DMZ host • All traffic originating from the Internet will be forwarded to the DMZ host unless there is a specific port forwarding rule defined or automatically created for a specific type of traffic.

  • Page 80: Telephony

    You can only use the telephone functions if telephony is included in your subscription. Voice over IP (VoIP) The DGA4130 allows you to make phone calls via VoIP. VoIP is a technology in which telephone calls are made over the Internet. This allows you to save on communication costs, especially for long-distance calls.

  • Page 81: Phone Book

    Introduction The Phone book page allows you to: • Store your contacts centrally on the DGA4130. These contacts can also be used by phones that support the shared address book feature. • Initiate a call or send a message by clicking the phone number or e-mail address in the contact details.

  • Page 82: Viewing Call Logs

    3 The Telephony page appears. Click the Call Log tab. DMS3-CTC-25-420 v1.0. Copyright © 2017 Technicolor. All rights reserved. This document contains Technicolor proprietary and confidential information. Passing on and copying of this document, use, extraction and communication of its contents, is not permitted without written authorization from Technicolor.

  • Page 83: Support

    8 Support 8 Support Introduction This chapter suggests solutions for issues that you may encounter while installing, configuring or using your DGA4130. If the suggestions do not resolve the problem, contact your service provider. Topics This chapter describes the following topics:...

  • Page 84: General Dga4130 Troubleshooting

    If your are using the DGA4130 as Local Router: • Make sure that the DGA4130 is correctly connected to your Internet access devices using the supplied Ethernet cable. For more information, see “2.1.2 Local router setup” on page • Make sure that Internet access device is correctly working.
  • Page 85 5 After a few minutes the Status should switch to Connected. If needed, click refresh data first. DGA4130 unreachable If you cannot access your DGA4130 via your web browser, you might consider a hardware reset as described in “8.4 Reset to factory defaults”...

  • Page 86: Ethernet Connection Troubleshooting

    Make sure that: • The Ethernet cable is correctly connected to the Ethernet port on your DGA4130 and your computer. • You are using the correct cable type for your Ethernet equipment, which is at least UTP CAT5 with RJ-45 connectors.

  • Page 87: Wireless Connection Troubleshooting

    • The WPS session only lasts 2 minutes, make sure to press the WPS button on both devices within this time slot. • Wait until the WPS LEDs of the DGA4130 and other devices are off and then try again.
  • Page 88 • Make sure that the wireless client is still using the correct wireless settings (network name (SSID), security settings). Poor Wireless Connectivity or Range Try the following: • Check the signal strength, indicated by the wireless client manager. If the signal is low, try to reposition the DGA4130 for optimal performance. •...

  • Page 89: Reset To Factory Defaults

    8.4 Reset to factory defaults Resetting your DGA4130 If at some point you can no longer connect to the DGA4130 or you want to make a fresh install, it may be useful to perform a reset to factory defaults. A reset to factory default settings deletes all configuration changes you made. Therefore, after the reset a reconfiguration of your DGA4130 will be needed.
  • Page 90 TECHNICOLOR Copyright © 2017 Technicolor. All rights reserved. DMS3-CTC-25-420 v1.0. 1-5 rue Jeanne d’ A rc All tradenames referenced are service marks, trademarks, or registered 92130 Issy les Moulineaux trademarks of their respective companies. France Specifications subject to change without notice.

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