CYBEX 70T Service Manual
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CYBEX 70T Service Manual

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Cybex 70T Console
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  • Page 1 Cybex 70T Console Service Manual...
  • Page 3 United Kingdom All Other EMEA Countries and Distributor Business EMEA* North America Life Fitness UK LTD Bijdorpplein 25-31 2992 LB Barendrecht Cybex International Inc. Queen Adelaide THE NETHERLANDS Ely, Cambs, CB7 4UB Columbia Centre III Telephone: (+31) 180 646 644 Telephone: General Office (+44) 1353.666017...
  • Page 4 © Copyright , Life Fitness, LLC. All Rights Reserved. Life Fitness, Hammer Strength, Cybex, ICG and SCIFIT are registered trademarks of Life Fitness, LLC and its affiliated companies and subsidiaries. Brunswick and related trademarks used under license from Brunswick Corporation. Disclaimer: Images and specifications are current as of the date of publication and are subject to change.

  • Page 5: Table Of Contents

    © Copyright , Life Fitness, LLC. All Rights Reserved. Life Fitness, Hammer Strength, Cybex, ICG and SCIFIT are registered trademarks of Life Fitness, LLC and its affiliated companies and subsidiaries. Brunswick and related trademarks used under license from Brunswick Corporation. Disclaimer: Images and specifications are current as of the date of publication and are subject to change.
  • Page 6 Safety Safety Instructions Read all instructions before using. All Products CAUTION: Any changes or modifications to this equipment could void the product warranty. WARNING: To reduce the risk of burns, fire, electric shock, or injury, it is imperative to connect each product to a properly grounded electrical outlet.
  • Page 7 Treadmill CAUTION: Risk of injury to persons – to avoid injury, use extreme caution when stepping onto or off of a moving belt. Read assembly instruction manual before using. WARNING: Keep the area 6.5 ft. (2 m) by 3 ft. (0.9 m) behind the treadmill clear of any obstructions, including walls, furniture, and other equipment.
  • Page 8 The Cybex Arc Trainer is a non-impact, weight bearing cross trainer, used by applying force to the foot pedals. • The Cybex Bike is a machine that simulates the movements of riding a bicycle indoors at various speeds and levels of resistance. WARNING: Health-related injuries may result from incorrect or excessive use of exercise equipment. Life Fitness STRONGLY...
  • Page 9 Icons Used in this Manual The 70T manual covers information for multiple cardio products. To help differentiate we use the following icons. Treadmill-Only Feature Bike-Only Feature Arc Trainer-Only Feature Immobilization Method - 70T Console The purpose of immobilizing the treadmill is to prevent unauthorized use. The system causes immobilization of the treadmill when activated.
  • Page 10 7. Tap the upper part of the ATTRACT SCREEN in the following sequence: Upper-Left, Upper-Right, Upper-Left, and Upper-Right to enter System Options. 8. Tap the Immobilize Unit icon to disable. Page 8 of 116...
  • Page 11 Life Fitness, Hammer Strength, and ICG. • http://www.lifefitness.com/parts service parts ordering for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG products along with warranty parts ordering and technician requests. • https://lfworld.lifefitness.com easy to find Knowledge Base articles with answers to frequently asked questions and product support documentation for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG.
  • Page 12 Related Products The Cybex 70T console is used on the following products: • R-Series Treadmill • R-Series Recumbent Exercise Bike • R-Series Upright Exercise Bike • R-Series Arc Trainer (Total Body and Lower Body) Page 10 of 116...
  • Page 13 Maintenance Preventive Maintenance Tips NOTE: Safety of the equipment can be maintained only if the equipment is examined regularly for damage or wear. Keep the equipment out of use until defective parts are repaired or replaced. Pay special attention to parts that are subject to wear, as outlined below.
  • Page 14 Theory of Operation Carrier Board (PCB-001) Theory of Operation: This is the main interconnection board in the console. It interfaces to the various modules in the console. This board should be the last board changed in a console, and only after the remaining systems have been verified to be functional. There might be some differences in how this board connects to the other modules for the various console SKU’s, but make sure that all the connectors are properly seated and that there are no pinched cables between any of these connections.
  • Page 15 COM Board - IMX6 (PCB-002) Theory of Operation: The COM board is the main brains of the console, and interfaces to the other electronic modules for their individual functional needs. Functions/Connectors: • The major connection is at the board-to-board connectors between this board and the Carrier Board (PCB-001).
  • Page 16 MIB (PCB-003) Theory of Operation: This MIB (Machine Interface Board) is the main interface from the console to the base electronics. Functions/Connectors: • The 36 pin connector (P2) has the major connections between the console and base. • A second connector from the base (P7) brings the main 24 VDC power for the console. •...
  • Page 17 Apple Authentication Board (PCB-004) Theory of Operation: This board is only used for RFID SKU's (Gymkit consoles only). Functions/Connectors: The P2 connector interfaces to the Carrier board (P2). Troubleshooting tips: This board has Apple authentication hardware, and will only be changed with issues connecting to Apple devices. Page 15 of 116...
  • Page 18 Bluetooth Module (PCB-005) Theory of Operation: This is a very small board that is stuck with double sided tape and is located on the inside of the front bezel at the top left (when viewing the console from the back with the back bezel off). Functions/Connectors: There is only 1 cable (very thin wires) that connects this board to the Carrier board (at connector P16).
  • Page 19 Touch Controller Board (PCB-006) Theory of Operation: This board is a small board located at the top right of the metal chassis (as viewed from the back of the console with its back bezel removed). This board’s only function is to interface to the Touch Screen panel on the front of the Console. The board is calibrated/ mated to the Touch screen and should be changed together with the touch screen / LCD panel assembly (per recommendation by the touch screen supplier).
  • Page 20 USB / Headphone Board (PCB-007) Item Description Console USB / Headphone board (PCB-007) Option panel Theory of Operation: This board is located in the option panel (bottom section) of the console. It houses the headphone jack and the USB port (used for console reprogramming).
  • Page 21 HIIT I/O board (PCB-008) Theory of Operation: This board is the interface between the MIB (PCB-003) and the HIIT command center (Activity Zone in base), for control of HIIT functionality in the console. This board is only needed for treadmills, since the HIIT command center is only located in treadmills. Functions/Connectors: •...
  • Page 22 Tuner Boards ATSC, DVB-T2, Pro:Idiom, ISDB-T Japan NOTE: The STB-SYNC has a Receiver board in this location, and will be described in the “I” section below. NOTE: See note on Open-IPTV, which has no board in this Tuner board location. Theory of Operation: A Tuner board is required to allow the console to receive RF based TV (video / audio) signals and is different for the various regions depending on the facility / country infrastructure and signal types (ATSC / NTSC / DVB-T2 / PAL / Pro:Idiom / etc.).
  • Page 23 • For Open-IPTV consoles, most issues were identified with Infrastructure setup, and will require the assistance of the IT department at the location to verify that they are meeting the requirements for these consoles. It has been recommended to Sales that at least one of these consoles should be “tested”...
  • Page 24 STB, then the EDID file on the Carrier board might need to be updated (as also noted in Carrier Board section). If you believe that you need the EDID file updated, please contact Cybex Customer Service.
  • Page 25 Wireless Connectivity Module Theory of Operation: The Wireless Connectivity Module is used in a Discover console to allow the console to access the internet through Wireless Connectivity Access Points (AP). The Module is mounted on the top right corner of the Discover Console (when viewed from the back with the back plastic removed).
  • Page 26 If there are any issues, first make sure all the steps in the procedure are followed and all the cable connections are properly made. If issues persist, contact Cybex Customer support for further assistance. •...
  • Page 27 How To's Knowledge Base Knowledge Base for more detailed information. How to Clone TV tuner settings through USB NOTE: This procedure enables one console to be programmed to the customers liking (channel names, etc) and then copied into the other consoles quickly. 1.
  • Page 28 5. If the USB stick already has an export file, the following message will be displayed. Press Yes. 6. Once the file is on the USB stick, it can be used to “clone” other consoles for the Tuner settings of the first console. 7.
  • Page 29 How to Calibrate the Touch Screen 1. Go into System Options > Touch Screen Configuration. 2. Tap Touch Screen Configuration button. The following screen will be displayed: 3. Tap Touchscreen Calibration button at the top of the screen. 4. The screen will blank out with a GREEN circle shown at the bottom left. Press and hold the location of that button for 1-2 seconds and then release.
  • Page 30 4. Keep the USB stick connected for 15-30 seconds and then remove from console. The logs will be collected even though there is no message shown on the console. Folders are automatically created as needed. 5. If requested, send the log files / folders along with detailed history of the console to Cybex Customer Service for analysis and future product improvements.
  • Page 31 “stall” if the user is traveling slower than the striding belt speed. Striding belt/deck malfunctions. The deck laminate is Replace belt and deck. Contact Cybex Customer Support worn through or the underside of striding belt is glazed Services. over (hard, glossy).
  • Page 32 Make sure the chest strap transmitter is within 3 ft. rate receiver. (0.9 m) of the heart rate receiver. Polar telemetry heart rate chest strap battery is Contact Cybex Customer Support Services for depleted. instructions on how to have the Polar telemetry heart rate chest strap replaced.
  • Page 33 • If more than one console is available, then try to troubleshoot by swapping a console. If the issue is isolated to the console, then replace console. • Isolate base from console. Wireless Bluetooth Headphones • The Bluetooth headphone must be capable of A2DP profile. •...
  • Page 34 • Is there an Internet icon displayed at the console? If there is an Internet icon but the console cannot access the internet, there is most likely an issue at the facility (such as a firewall, etc.) as described in the FAQ’s. •...
  • Page 35 • If all units have slow Internet access, then verify that the minimum Internet connection speed (provided by ISP) is met. Bandwidth specified by Cybex: 4 Mb/s for up to 8 units and 0.5 Mb/s for each additional product. •...
  • Page 36 Software Update Console Software If Console is not connected to Halo, download the Console software zip file from Halo Fitness Cloud and store file in the top level directory on any Windows formatted FAT32 USB stick. See the following article for instructions on How to Download Console Software from Halo Fitness Cloud.
  • Page 37 4. OS image will be updated: 5. APK's will be downloaded: 6. Close System Options Dialog by selecting the X in the upper right corner: Page 35 of 116...
  • Page 38 7. Installation progress continues copying data in setup utility screen: 8. 3rd Party Apps are installed: 9. Installing System Update robot screen is shown 10. System update continues to progress with Running Man screen Page 36 of 116...
  • Page 39 11. Applications are then installed. 12. 3rd Party applications will be installed next: 13. Finally MIB is programmed which then completes the software update. 14. Verify software version by selecting the Go To Workouts button. Touch the top corners of the touchscreen in the following sequence: LEFT, RIGHT, LEFT, and RIGHT.
  • Page 40 How to perform a System Recovery for the Console If a console is deemed completely non-responsive or if the Image on the console is upside down, a System Recovery can be attempted to recover proper console functionality. If the System Recover method is not successful, then the console will need to be replaced. NOTE: This procedure will only cover consoles with IMX6 COM boards.
  • Page 41 10. Remove the SD card. Reinstall the original SD card if there was one removed in step 6. 11. Using a PC, copy the latest software onto the USB stick. 12. Insert the USB stick containing the latest software and wait a few minutes. The system will check and upgrade (if necessary) the secondary software components like the MIB, GBC, etc.
  • Page 42 Diagnostics Diagnostic menus display service information. Accessing System Options 1. Tap the LANGUAGE icon to access the SELECT LANGAUGE screen. 2. The touch sequence is LOWER-LEFT, LOWER-RIGHT, LOWER-LEFT, and LOWER-RIGHT. Systems Options • System Test • Information • Configuration • Maintenance •...
  • Page 43 Configuration Menu The Configuration menu allows fitness facility managers to configure basic functionality of the product as well as network and media settings. The button of the selected option is blue. When a selection is made, the System option menu screen appears to the right. Manager Set unit defaults.
  • Page 44 Manager 70T Console Cardio Products Setting Default Description Default Language English US This option sets a new default language. Choices include: English, Spanish, and French. User Language English US This option sets the language of user messages and service messages. Choices...
  • Page 45 Setting Default Description System Sounds This option controls whether the system speaker beep is generated on key presses. Marathon Mode Enabled This option allows the user to workout indefinitely. Telemetry Enabled Switching on the telemetry feature makes it possible to use the Polar ®...
  • Page 46 Wireless Connectivity NOTE: If your equipment is connected to the internet with an Ethernet cable, please see the Ethernet section in the Configuration Menu. 1. Press Enable/Disable to activate or deactivate wireless abilities. 2. Press Scan to scan for wireless networks in your area. 3.
  • Page 47 Wired Local Area Network (LAN) requirements: You will need to provide the DHCP addresses for all of your units if your units are wired to the internet using an Ethernet cable. You will need a switch capable of aggregating the individual Ethernet cables. 1-7 units •...
  • Page 48 Error code list Error codes notify user of a problem condition and are displayed on the console. Error codes can also help to indicate the part of the unit most likely to be causing the problem. • Error 20 • Error 73 •...
  • Page 49 Error 20 Error Message Displayed to user • • Notify Maintenance! Module Comm Error! Condition Console not communicating with the motor controller (base), at power-up. Cause • Un-programmed base board or installed console software does not support the product type/base. •...
  • Page 50 Error 21 Error Message Displayed to user • • Notify Maintenance! Communication Timeout (Motor Controller) • Notify Maintenance! Communication Timeout (Incline Controller) Condition Lost Communication with a Controller, after initially communicating. Cause • Bad Cables • Bad Motor Controller • Bad Console PCB/MIB Remedy...
  • Page 51 Error 25 Error Message Displayed to user • • Incline Inoperative • Incline Inoperative - Continue if desired! Condition Lift Home Switch Error. Home switch on Treadmill is not being properly detected/depressed when the system is seeking the home position (0% incline). ARC and Bike LCB error: Incline Movement Feedback Stopped. Cause •...
  • Page 52 Error 26 Error Message Displayed to user • • Incline Inoperative • Incline Inoperative - Continue if desired! Condition Decline switch is not being properly detected / depressed when the system is seeking the maximum decline position (i.e. -3%) Cause •...
  • Page 53 Error 27 Error Message Displayed to user • • Incline Inoperative • Incline Inoperative - Continue if desired! Condition Lift timeout error. Cause • Bad cable • Bad Motor Controller • Bad Incline Motor • Incline Motor is in Thermal Protection Mode Remedy •...
  • Page 54 Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. • For Cybex R-Series treadmills with waxless deck built before 10/3/2018, install waxed deck part number 10055463-0002 • Inspect equipment for excessive drag, check belt and deck, steps, brake, motor and roller bearings, debris entrapment (on, in or under equipment), etc.
  • Page 55 Error 33 Error Message Displayed to user • • Notify Maintenance Motor Controller Error (Thermal Shutdown) Keep error on screen until OK button pressed. Condition Error sent by Motor Controller if there is a Motor Controller thermal trip. Temperature sensor on Motor Controller board. Operation suspended.
  • Page 56 Error 34 Error Message Displayed to user • • Notify Maintenance! Motor Controller Error (Hardware Current Trip) Keep error on screen until OK button pressed. End workout. Condition Error sent by Motor Controller when it detects an over current condition (i.e. current limit threshold exceeded. Also called - "Controller Fault 1 Trip".
  • Page 57 Error 38 Error Message Displayed to user • • Warning - Step Off Belt, Maximum Voltage Trip Keep error on screen until OK button pressed. End workout. Condition Error sent by the Motor Controller when it detects an over voltage condition. Applies to motorized equipment only. Cause •...
  • Page 58 Error 39 Error Message Displayed to user • • Notify Maintenance No Encoder Error Keep error on screen until OK button pressed. End workout. • Speed Sensor Errors Condition Error sent by Motor Controller when the encoder movement is expected but is not being detected. Run encoder test. Cause •...
  • Page 59 Error 47 Error Message Displayed to user • • Start Up Error Condition Message sent by the motor controller when no current is detected while trying to run the belt motor. Cause • Bad cables • Bad motor controller • Bad motor Remedy •...
  • Page 60 Error 49 Error Message Displayed to user • • Notify Maintenance! Motor Controller Error (Low Voltage Detected) Condition Error sent by motor controller when it detects an under voltage condition (Low Bus Voltage) Cause • Low AC voltage / Brownout •...
  • Page 61 Error 60 Error Message Displayed to user • • Interface Board Not Detected! • System Comm Init Timeout! Interface Board Not Detected! Pressing Cancel button will initiate a system reboot. Condition SBC never established communication with the Maintenance Interface Board. Cause •...
  • Page 62 Error 61 Error Message Displayed to user • • Interface Board Not Detected! • System Comm Init Timeout! Interface Board Not Detected! During initialization • Lost Communication with Interface Board Resetting System..During workout, 60 second timeout. • Lost Communication with Interface Board Resetting System..During idle, 10 second timeout. Pressing Cancel button will initiate a system reboot.
  • Page 63 Error 62 Error Message Displayed to user • Condition Error if the motor controller has unexpectedly disabled the main/belt motor. Cause • Motor Controller improperly jumpered (on PowerMill) Remedy • Check motor controller jumpers • Check all AC, motor and/or encoder wiring and terminals •...
  • Page 64 Error 63 Error Message Displayed to user • Condition The Interface (Maintenance Interface Board) board software has failed a check sum integrity check. The board needs to be programmed or replaced. Cause • Software corrupted • Reprogram Remedy • Reprogram Maintenance Interface Board •...
  • Page 65 Error 64 Error Message Displayed to user • • Unexpected Interface Board Reset! Pressing Cancel button will initiate a system reboot. Condition Occurs when the Interface board goes through a reset but the Single Board Computer did not. Pending workouts are terminated. Single Board Computer reconnects with the interface board to fix.
  • Page 66 Error 66 Error Message Displayed to user • • Stop Key Activated! Condition One or more hard keys on the Activity Zone or console overlay have been held down or pressed at the same time. Maintenance Interface Board sees this as a stop key press. Test Keypads and cables. Cause •...
  • Page 67 Column Number Console Race Mode* Console Goal 0080 Workouts* * Denotes keys that are only on the Advanced console Page 65 of 116...
  • Page 68 Error 70 Error Message Displayed to user • Condition Reported by Maintenance Interface Board board when temperature exceeds trip point Cause • Clogged console ventilation • Hot environment • Console problem Remedy • Ensure console adequately ventilated • If persistent and properly ventilated, Maintenance Interface Board / console may need to be replaced Page 66 of 116...
  • Page 69 Error 71 Error Message Displayed to user • • Stuck hard key detected. Condition Reported by Maintenance Interface Board board when one or more keys are held in at power-up. Cause • Stuck key on Activity Zone • Stuck key in console Remedy •...
  • Page 70 * Denotes keys that are only on the Advanced console Page 68 of 116...
  • Page 71 Error 72 Error Message Displayed to user • • Activity Zone keypad not detected. Condition Reported by Maintenance Interface Board board when Activity Zone keypad is not connected / detected Cause • Activity Zone keypad is disconnected • Damaged cable to Activity Zone •...
  • Page 72 Error 73 Error Message Displayed to user • • Activity Zone keypad not detected. Condition Indicates a short / over-current condition to the VCardio power pin on the CSAFE port(s). Cause • CSAFE connected device or cable shorted • Bad CSAFE board (Explore) •...
  • Page 73 Error 74 Error Message Displayed to user • • Emergency Stop Drive Trip. Condition The consoles Emergency stop switch (i.e. E-Stop) drive circuitry detected a shorted condition. Cause • E-Stop switch components damaged • Cable to E-Stop circuit pinched • Explore: Life Pulse / Activity Zone Printed Circuit Board is disconnected or a bad connection •...
  • Page 74 Error 75 Error Message Displayed to user • • doStartWorkflow-Up Failure Condition System unexpectedly timed out retrieving base data at power-up. Retry to power up first to see if there was a temporary failure. If problem persists, then check other causes. Cause •...
  • Page 75 Error 76 Error Message Displayed to user • • System Error Condition Motor Controller detected a UL Error condition related to a hardware failure. Cause • Software update needed • Bad Motor Controller Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. •...
  • Page 76 Error 77 Error Message Displayed to user • Condition USB power is / was shorted. Cause • Android/USB micro cable shorted Remedy • Check USB dongle, cable, device for damage • Replace USB dongle, cable, device Page 74 of 116...
  • Page 77 Error 79 Error Message Displayed to user • Condition The console lost communication with the keypad controller. Cause • Bad Keypad controller • Bad cable to Keypad Remedy • Replace Keypad controller • Replace cable to Keypad Page 75 of 116...
  • Page 78 Error 94 Error Message Displayed to user • • Notify Maintenance No Motor Current Keep error on screen until OK button pressed. Condition No Motor Current measured Cause • Motor might be unplugged from Motor Controller board • Bad Motor Controller Remedy •...
  • Page 79 Error 101 Error Message Displayed to user E101 Condition Unable to communicate with LifePulse Module. Cause • No LifePulse board • LifePulse board un-programmed • LifePulse connector P7 damaged Remedy • Replace LifePulse board • Replace Fitcore board • Replace console Page 77 of 116...
  • Page 80 Error 110 Error Message Displayed to user E110 Condition LifePulse Module firmware update failed. Cause • Update image is corrupted • Intermittent connection issues • Damaged LifePulse module Remedy • Re-download software update, retry software update • Check condition and connections of LifePulse cable, un-seat and re-seat connections, retry software update •...
  • Page 81 Error 120 Error Message Displayed to user E120 Condition ECB calibration ended in failure. Cause • Software bug • Motor(s) not moving • Failed limit switch(es) • Move timed out (took too long) Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. •...
  • Page 82 Error 121 Error Message Displayed to user E121 Condition M2 stride position sensing error. Cause • Bad cables and connectors • Bad ECB or motor • Failed limit switch(es) Remedy • Check cabling and connections • Do motors move? • No - 1) Replace ECB, 2) Replace motor •...
  • Page 83 Error 122 Error Message Displayed to user E122 Condition M3 stride position sensing error. Cause • Bad cables and connectors • Bad ECB or motor • Failed limit switch(es) Remedy • Check cabling and connections. • Do motors move? • No - 1) Replace ECB, 2) Replace motor.
  • Page 84 Error 123 Error Message Displayed to user E123 Condition M1 resistance position sensing error. Cause • Bad cables and connectors • Bad motor • Bad potentiometer Remedy • Check cabling and connections • Do motors move? If motor is turning and error is occurring there must be a problem with feedback signal or detection circuit. •...
  • Page 85 Error 124 Error Message Displayed to user E124 Condition ECB base - 5V power supply short detection Cause • Damaged wiring to M1, M2 and/or M3 • Low Vext • Bad Vext brick power supply • Bad ECB Remedy • Check wiring to M1, M2 and M3 for damage.
  • Page 86 Error 125 Error Message Displayed to user E125 Condition ECB base - Verp power supply short detection. Cause • Damaged console and / or ErP wiring • Low Vext • Bad Vext brick power supply • Bad ECB Remedy • Check wiring between ECB and console for damage.
  • Page 87 Error 126 Error Message Displayed to user E126 Condition ECB base - Vsys power supply short detection. Cause • Damaged console wiring • Damaged console • Bad Vext brick power supply • Bad ECB Remedy • Check wiring between ECB and console for damage. Repair / replace as needed. •...
  • Page 88 Error 127 Error Message Displayed to user E127 Condition ECB and RCB base - Vsys power supply over voltage detection. Cause • Bad Vext brick power supply • Bad ECB Remedy • Measure Vext to ensure rated V output. Vsys too high, replace brick power supply. •...
  • Page 89 Error 128 Error Message Displayed to user E128 Condition M2 actuator diagnostic run ended in failure. Cause • Bad cables and connectors Remedy • Check cables and connections. • Unseat and re-seat connector. Page 87 of 116...
  • Page 90 Error 129 Error Message Displayed to user E129 Condition M3 actuator diagnostic run ended in failure. Cause • Bad cables and connectors Remedy • Check cables and connections. • Unseat and re-seat connector. Page 88 of 116...
  • Page 91 Error 131 Error Message Displayed to user E131 Condition M2 actuator disconnected. Cause • Bad cables and connectors • Bad ECB • Bad actuator Remedy • Any power to actuator? No, check cable and connections / terminals to actuator. • Swap M2 and M3 be connections at ECB: Does problem follow ECB output terminal, actuator or neither? •...
  • Page 92 Error 132 Error Message Displayed to user E132 Condition M3 actuator disconnected. Cause • Bad cables and connectors • Bad ECB • Bad actuator Remedy • Any power to actuator? No, check cable and connections / terminals to actuator. • Swap M2 and M3 be connections at ECB: Does problem follow ECB output terminal, actuator or neither? •...
  • Page 93 Error 135 Error Message Displayed to user E135 Condition M2 travel error, indicates that when calibrating, the stride motors did not activate the home switch in their allotted time. Cause • Bad cables and connectors • Bad home switch • Bad ECB •...
  • Page 94 Error 136 Error Message Displayed to user E136 Condition M3 travel error, indicates that when calibrating, the stride motors did not activate the home switch in their allotted time. Cause • Bad cables and connectors • Bad home switch • Bad ECB •...
  • Page 95 Error 137 Error Message Displayed to user E137 Condition Stride Sensor is not connected on Tread Base. Cause • Certain models that may not have stride sensor hardware installed • Sensor not plug-in properly Remedy • Ensure Stride sensor is connected and cable / terminals in good condition Page 93 of 116...

  • Page 96: Error 138

    Error 138 Error Message Displayed to user E138 Condition Error 138 occurs after a software update. Cause • Failed firmware update attempt (majority of the time) • Corrupted firmware • Board failure Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. •...
  • Page 97 Error 141 Error Message Displayed to user E141 Condition Touch Screen Calibration Started Cause • This is not an error, it is simply a way to log that touch screen calibration has begun. Remedy • None Page 95 of 116...
  • Page 98 Error 142 Error Message Displayed to user E142 Condition Touch Screen Calibration Accepted Cause • This is not an error, it is simply a way to log that touch screen calibration has been accepted. Remedy • None Page 96 of 116...

  • Page 99: Error 143

    If the problem persists try reprogramming the sku and model number: This can be done on Integrity X console by using the System Options > Manufacturer Settings • On Integrity C and Cybex 50L consoles a USB SKU Programming must occur Page 97 of 116...
  • Page 100 Error 148 Error Message Displayed to user E148 Condition CSN doesn't contain console type. Cause When the SKU manager can't determine the Console Type from the CSN. Remedy • Replace the console • Return the console for correct console serial number reprogramming (reprogramming is not possible in the field as it requires a serial debug connection) Page 98 of 116...
  • Page 101 • Program correct base SKU • This can be done on Integrity X console by using the System Options > Manufacturer Settings • On Integrity C and Cybex 50L consoles a USB SKU Programming must occur Page 99 of 116...
  • Page 102 Error 151 Error Message Displayed to user E151 Condition Console GO / STOP / PAUSE key not detected Cause Console GO / STOP / PAUSE keypad disconnected. Remedy • Insure all connectors are connected properly (Specifically P13 and P14). P13 is connector for console-front GO / STOP / PAUSE keys. Unseat / reseat connectors •...
  • Page 103 Error 152 Error Message Displayed to user E152 Condition Media keypad not detected Cause • Non-entertainment SKU • Media keypad disconnected Remedy • For all non-entertainment SKU's this error may occur once on every boot, ignore error. • Ensure console code is up to date (outdated code may pop-up message on screen - no pop-up with current code.

  • Page 104: Error 153

    Base data remapped console to reboot soon Cause • Integrity C, X or Cybex 50L console. Data stored in the base is being upgraded. • This is not a fatal error. The process will take between a few seconds and as long as a minute.
  • Page 105 Error 154 Error Message Displayed to user • HIIT zone has failed. • MIB detected an error with HIIT IO SPI com. Condition The E154 error indicates the console is unable to communicate to the HIIT Command Center. Cause • Older software •...
  • Page 106 Error 155 Error Message Displayed to user E155 Condition Console Serial Number is missing. Cause • The Console was manufactured without a Serial Number Remedy • Replace the console • Return the console for correct console serial number reprogramming. Reprogramming is not possible in the field as it requires a serial debug connection Error Error...
  • Page 107 Error 157 Error Message Displayed to user E157 Condition Base Serial Number is missing. Cause • The unit serial number is not present to be read from the base. Remedy • Reprogram base serial number: Page 105 of 116...
  • Page 108 Error 160 Error Message Displayed to user E160 Condition Display Reset Detected Cause • The HIIT zone controller unit has encountered a fatal error. This can only be fixed by removing power to the unit. This only applies to treadmills. •...
  • Page 109 Error 161 Error Message Displayed to user E161 Condition Display Detected SPI Communication Error Cause • HIIT Controller Board sending bad packets Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. • Cycle power on unit and see if error goes away. •...
  • Page 110 Error 162 Error Message Displayed to user E162 Condition SPI Watchdog Timeout Cause • HIIT Controller Board failed to read from IO board within threshold. Remedy • Ensure that latest software is installed. Download the latest software https://www.halo.fitness/web/softwareDownload.html. • Cycle power on unit and see if error goes away. •...
  • Page 111 Error 601 Error Message Displayed to user E601 Condition Wireless connectivity DHCP Failure Cause • Wireless connectivity failed to provide DHCP Remedy • Most likely the router / access point is not properly configured to provide DHCP support, check router settings. •...
  • Page 112 Error 602 Error Message Displayed to user E602 Condition Wireless connectivity Authentication Failure Cause • Authentication Failed verify Credentials. Remedy • The most likely cause for this error is that the wireless router password for the LFwireless SSID is incorrect, re-enter password Page 110 of 116...

  • Page 113: Schematics

    Life Fitness, Hammer Strength, and ICG. • http://www.lifefitness.com/parts service parts ordering for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG products along with warranty parts ordering and technician requests. • https://lfworld.lifefitness.com easy to find Knowledge Base articles with answers to frequently asked questions and product support documentation for Life Fitness, Cybex, SCIFIT, Hammer Strength, and ICG.

  • Page 114: Glossary

    Glossary Connectors Electrical plugs used to connect wiring into electrical component. Liquid Crystal Display - Thin, flat electronic visual display that uses the light modulating properties of liquid crystals. Light Emitting Diode - LED's provide display functionality and are commonly used for indicator lights. Lifepulse ™...

  • Page 115: Warranty

    Who Pays Transportation and Insurance For Service If the Product or any covered part must be returned to a service facility for repairs, We, Cybex, will pay all transportation and insurance charges for the first year. You are responsible for transportation and insurance charge after the first year.

  • Page 116: Changes In Warranty Not Authorized

    Changes in Warranty Not Authorized No one is authorized to change, modify or extend the terms of this limited warranty. Effects of State Laws This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country by country. Warranty Information Lifetime 10 years...
  • Page 118 Columbia Center III - 9525 West Bryn Mawr Ave, Rosemont, IL 60018 • 800-351-3737 • 847-288-3700 • FAX 800-216-8893 www.cybexintl.com...

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