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E390 – E390
A
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user guide at
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Summary of Contents for Gigaset E390 A

  • Page 1 E390 – E390 You can find the most up-to-date user guide at www.gigaset.com/manuals...
  • Page 2: Table Of Contents

    Contents Contents Overview ................4 Handset .
  • Page 3 Contents Adjusting the telephone settings ........... . . 61 Handset .
  • Page 4: Overview

    Overview Overview Handset 13 Message key ( p. 31) Access to the call and message lists; 1 Display Flashes: new message or new call 2 Status bar ( p. 79) If multiple functions are listed, the Icons display current settings and operating button function depends on the situa- status of the telephone tion.
  • Page 5: Base Without Answer Machine

    Base without answer machine Base without answer machine A Registration/paging key ¥ Locate a handset (paging): Press briefly ¥ Register handsets and other DECT devices (e.g. repeater): Press and hold The colour and shape of your device may be different from the illustration. Base with answer machine A Display Lights up:...
  • Page 6: Illustration In The User Guide

    Illustration in the user guide Illustration in the user guide Warnings, which if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information.
  • Page 7: Safety Precautions

    Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (non- rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.
  • Page 8 (e.g. a pacemaker), please contact the device manufacturer. They will be able to advise you regarding the susceptibility of the device to external sources of high frequency energy (for the specifications of your Gigaset product see "Technical data").
  • Page 9: Getting Started

    Getting started Getting started Contents of the package • One base, • One power adapter for the base, • One phone cable, • One handset • One battery cover • Two batteries • One user guide Models with multiple handsets, per handset: •...
  • Page 10: Handset

    Handset Device without answer machine Device with answer machine If connecting to a router: ¤ Plug the phone cable into the telephone connection socket on the router Device without answer machine Device with answer machine The network cable must always be connected in order to function, as the phone will not operate without a power supply.
  • Page 11 Handset Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
  • Page 12 Handset Changing the display language You can change the display language, if the telephone has been set to an incomprehensible language. ¤ Press the centre of the control key ¤ Press the keys slowly and successively . . . the Example language settings display appears, the set language Deutsch...
  • Page 13: Using The Telephone

    Getting to know your telephone Using the telephone Getting to know your telephone Switch the handset on/off ¤ Switching on: When the handset is switched off, press and hold the End call key ¤ Switch off: When the handset is in idle status, press and hold the End call key When you place a switched off handset into the base or charging cradle, it switches itself on automatically.
  • Page 14 Getting to know your telephone During a conversation Open the directory Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode Extra-loud function During a call or when listening to a message, make the volume for the handset or the loudspeaker very loud.
  • Page 15 Getting to know your telephone Main menu In idle status: Press the centre of the control key . . . use Example the control key to select a submenu Call Lists Back Submenus The functions in the submenus are displayed as lists. The current Example selection is shown in large font and highlighted in orange.
  • Page 16 Getting to know your telephone Entering text Input position ¤ to select an entry field. The cursor flashes in the Example active entry field, the title and the text entered turn orange New Entry and are shown in large font. ¤...
  • Page 17: Making Calls

    Making calls Making calls Making calls ¤ . . . use to enter the number briefly press the Talk key ¤ Press and hold the Talk key . . . use to enter the number Cancel dialling: Press the End call key Information for Calling Line Identification: p.
  • Page 18 Making calls Dialling from the call list The call lists ( p. 30) contain the most recent accepted, outgoing and missed calls. ¤ . . . use to select Call Lists . . . use to select a list . . . to select an entry Press the Talk key The call lists can be displayed directly by pressing the display key Calls if the relevant...
  • Page 19 Making calls Accepting/rejecting call waiting A call waiting tone indicates a call during an external call. The number or the name of the caller is displayed if the phone number is transferred. • Reject a call: Options Reject waiting call •...
  • Page 20 Making calls Accepting/rejecting call waiting An external call arriving during an internal call is indicated with a call waiting tone. If the number is transferred, you will see the number or the name of the caller on the display. • Rejecting a call: Reject The call waiting tone is turned off.
  • Page 21 Making calls During a conversation Handsfree mode Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine (where the system has a local answer machine): ¤ Press the handsfree key Placing the handset in the charging cradle during a call: ¤...
  • Page 22: Provider-Specific Functions (Network Services)

    Provider-specific functions (network services) Provider-specific functions (network services) Network services depend on the network (analogue fixed line network or IP telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches.
  • Page 23 Provider-specific functions (network services) Calling Line Identification for outgoing calls Switching Calling Line Identification on/off for all calls These settings apply to all registered handsets. ¤ . . . use to select Select Services All Calls Anonym. Change ( = activated) Deactivating Calling Line Identification for the next call ¤...
  • Page 24 Provider-specific functions (network services) Ringback If busy/no answer If a call recipient is unavailable, you can initiate a ringback. • If busy: The ringback takes place as soon as the participant in question terminates the current call. • If no answer: The ringback takes place as soon as the participant in question has made another call.
  • Page 25 Provider-specific functions (network services) Calls with three participants Consultation calls Make another external call during an external call. The first call is Consultation placed on hold. ¤ Ext. Call . . . use to enter the number of the second participant .
  • Page 26: Directory

    Directory Directory The local directory is unique to the handset. However, it is possible to send entries to other handsets. Opening the directory ¤ Briefly press in idle status ¤ . . . use to select Handset Directory Directory entries Number of entries: up to 200 Information:...
  • Page 27 Directory Caller Melody (VIP): ¤ . . . use to select the ringtone that will indicate a call from the participant . . . if a Caller Melody (VIP) has been assigned, the entry will appear in the directory with the icon.
  • Page 28 Directory Displaying the number of entries available in the directory ¤ Options Available Memory Copying number to the directory Copy numbers to the directory: • From a list e.g. the call list or the redial list • From the text of an SMS •...
  • Page 29 Directory Copying individual entries ¤ . . . use to select the desired entry Options Copy entry Internal . . . use to select the receiving handset OK . . . the entry is copied Copy the next entry after successful transfer: Press Yes or No use vCard via SMS to send a directory entry in vCard format by SMS.
  • Page 30: Call Lists

    Call lists Call lists The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. List entry The following information is displayed in the list entries: Example • The list type (in the header) All calls • Icon for the type of entry: Frank Missed calls,...
  • Page 31: Message Lists

    Message lists Message lists Notifications about missed calls, messages on the answer machine/network mailbox, received SMS messages and missed alarms are saved in the messages list. As soon as a new message arrives, an advisory tone will sound. Example The Message key also flashes (if activated p.
  • Page 32 Message lists Activating/deactivating Message key flashing Receipt of new messages is displayed by a flashing message key on the handset. This type of alert can be activated/deactivated for each message type. In idle status: ¤ Press keys . . . the number 9 System appears in the display .
  • Page 33: Answer Machine

    Local answer machine (if available) Answer machine Local answer machine (if available) Switching the answer machine on/off The answer machine can be set to the following modes: Answer & record The caller hears an announcement and is able to leave a message. Answer only The caller hears an announcement but cannot leave a message.
  • Page 34 Local answer machine (if available) Actions during playback • Stop playback: Press or use the display key: Options • Continue playback: Press again or use the display key: Continue • Go to the start of the current message: Press key •...
  • Page 35 Local answer machine (if available) Activating/deactivating call screening During recording of a message you can screen a call via the handset loudspeaker: Permanently switching call screening on/off: ¤ . . . use to select Answer Machine Call Screening Change ( = activated) .
  • Page 36 Local answer machine (if available) During message playback: Delete current message. Change the status of a previously played back message to "new". The next message starts to play. The remaining memory is announced at the end of the last message. Cancelling remote operation ¤...
  • Page 37: Network Mailbox

    Network mailbox Listening to announcements/advisory messages ¤ . . . use to select Answer Machine Announcements . . . to switch between Play Announcement and Play Advisory Msg. OK . . . the announcement is played back . . . possible options: ¤...
  • Page 38: Set Fast Access For The Answer Machine

    Set fast access for the answer machine Entering a number ¤ . . . use to select Answer Machine Network Mailbox ¤ . . . use to enter or amend the network mailbox number Save To activate/deactivate the network mailbox use the phone number and a function code of your network provider.
  • Page 39: Additional Functions

    Emergency call Additional functions Emergency call You can set up up to four numbers as emergency numbers. If the activated Emergency function is activated, you can trigger an emergency call with the right display key SOS when the handset is idle. Calls Emergency call activated: not activated...
  • Page 40 Emergency call Cancelling an emergency call If you have triggered an emergency call by mistake, you can cancel it. ¤ Briefly press the End call key Setting up emergency call In order to be able to use the function you must •...
  • Page 41: Calendar

    Calendar Changing/deleting an emergency number ¤ . . . use to select Emergency Call to select the emergency number (SOS 1-SOS 4) Edit . . . use to delete the entry Enter a new number if required Save If no valid numbers are entered, the Emergency Call function is automatically deactivated.
  • Page 42 Calendar Notification of appointments/anniversaries Anniversaries are transferred from the directory and displayed as an appointment. An appointment/anniversary is displayed in idle status and the selected ringtone plays for 60 seconds as a notification. Acknowledge and stop the reminder: Press the display key OFF Respond with SMS: Press the display key SMS .
  • Page 43: Timer

    Timer Delete all appointments for a day: ¤ Options Delete all Appoints. Timer Setting the timer (countdown) ¤ . . . use to select Additional Features Timer . . . then ¤ Enable/disable: Activation: . . . use to select On or Off ¤...
  • Page 44: Baby Monitor

    Baby monitor Alarm An alarm is shown on the display and indicated by the selected ringtone melody. The alarm sounds for 60 seconds. If no key is pressed, the alarm is repeated after 5 minutes. After the second repetition, the alarm call is deactivated for 24 hours. During a call, the alarm is only indicated by a short tone.
  • Page 45 Baby monitor Activating and setting the baby monitor ¤ Baby Monitor activated . . . use to select Additional Features Baby Monitor OK . . . then Switch on/off: ¤ 07:15 Activation: . . . use to select On or Off INT 1 Enter destination: ¤...
  • Page 46: Eco Dect

    ECO DECT ECO DECT The device range is set to maximum as default. This guarantees the best connection between the handset and the base station. In idle status, the handset will not function (as it is not transmitting). Only the base station will maintain contact with the handset via a low wireless signal.
  • Page 47: Protection Against Unwanted Calls

    Protection against unwanted calls Protection against unwanted calls Time control for external calls Date and time have been set. Enter a time period during which the handset should suspend Example ringing to indicate external calls e.g. during the night. ¤ Time Control .
  • Page 48 Protection against unwanted calls Black list When the black list function is activated, calls from black list numbers are not indicated or are only indicated in the display. These settings apply to all registered handsets. The black list is enabled when Silent Call or Block Call is selected as the protection mode. Displaying/editing the black list ¤...
  • Page 49: Sms (Text Messages)

    SMS (text messages) SMS (text messages) Calling Line Identification is enabled ( p. 22). The network provider supports the SMS service. If no SMS service centre is entered, the submenu SMS only consists of the entry Settings. Writing and sending SMS messages An SMS may be up to 612 characters in length.
  • Page 50 The incoming SMS message list contains all the received SMS messages and those SMS messages that could not be sent due to an error. New SMS messages are indicated on all Gigaset handsets by the icon on the display, the flashing Message key and an advisory tone.
  • Page 51 SMS (text messages) Open the SMS message list With the Message key: • . . . the messages list is opened The messages list shows the number of SMS messages it SMS: contains: bold = new messages, not bold = read messages Open list: .
  • Page 52 SMS (text messages) Saving numbers from SMS text to the directory If a telephone number in the SMS text is recognised, it is automatically highlighted. • Save the number in the directory: If the number is to also be used to send an SMS, save the number including the local area code (dialling code).
  • Page 53 SMS (text messages) Entering/changing the SMS service centre, setting the send service centre ¤ . . . use to select Settings Service Centres . . . use to select SMS service centre ( = current send service centre) Edit . . . then Activate send service centre: Active Send: .
  • Page 54 SMS (text messages) SMS troubleshooting Calling Line Identification permanently withheld (CLIR) or Calling Line Identification not activated. Error occurred while sending SMS. Connection to SMS service centre failed, see self-help. Self-help with errors You cannot send messages • You have not requested the CLIP service (Calling Line Identification Presentation). ¤...
  • Page 55: Expanding The Functionality Of The Telephone

    Multiple handsets Expanding the functionality of the telephone Multiple handsets Up to six handsets can be registered to the base station. Each registered device is assigned an internal number (1 – 6) and an internal name (INT 1 – INT 6). The number or name assigned can be changed. If all internal numbers have already been assigned at the base station: de-register a handset that is no longer needed...
  • Page 56 Multiple handsets Registering a handset to multiple base stations Your handset can be registered to up to four base stations. The active base station is the base station to which the handset was last registered. The other base stations remain saved in the list of available base stations.
  • Page 57: Repeater

    Repeater without encryption, e.g. Gigaset repeater prior to Version 2.0 • Repeater with encryption, e.g. Gigaset repeater later than Version 2.0 Further information about the Gigaset repeater can be found in the repeater user guide and at www.gigaset.com. Repeater without encryption Activate Maximum Range/deactivate No Radiation ¤...
  • Page 58: Operation With A Router

    Operation with a router Repeater with encryption Encryption is activated (default setting). Registering a repeater ¤ Connect the repeater to the mains power supply Press and hold the Registration/paging key on the telephone base station (min. 3 secs) . . . the repeater is automatically registered Up to 2 repeaters may be registered.
  • Page 59: Operation With A Pabx

    Operation with a PABX Operation with a PABX To find out which settings are required for a PABX, please refer to the PABX user guide. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
  • Page 60 Operation with a PABX Setting pauses ¤ . . . then ¤ Pause after line seizure: 1 sec ¤ 3 secs ¤ 7 secs ¤ Pause after Recall key: 800 ms ¤ 1600 ms ¤ 3200 ms ¤ Dialling pause (pause after access code): 1 sec ¤...
  • Page 61: Adjusting The Telephone Settings

    Handset Adjusting the telephone settings Handset Changing the language ¤ . . . use to select Settings Language . . . use select language Select ( = selected) If the handset has been set to an incomprehensible language: ¤ Press the keys slowly one after the other .
  • Page 62 Handset Colour scheme You can choose from a range of colour combinations for the display. ¤ . . . use to select Settings Display Colour Schemes . . . use to select the desired colour scheme Select ( = selected) Display backlight The display backlight always illuminates when the handset is taken out of the base station/ charging cradle or when a key is pressed.
  • Page 63 Handset Earpiece and handsfree profile Select a profile for the earpiece and handsfree mode in order to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller. ¤ .
  • Page 64 Handset Switching the ringtone off for the current call ¤ Press Silence or the End call key Switching the alert tone (beep) on/off Switch on an alert tone (beep) instead of the ringtone: ¤ Press and hold the star key Press Beep within 3 seconds .
  • Page 65 Handset Fast access to numbers and functions Assigning a number to digit keys (quick dial) It is possible to assign a number from the directory to the keys A number has not been assigned to the digit key. ¤ Press and hold the digit key ¤...
  • Page 66 Handset Assigning display keys / Changing assignments The left and right display keys have a function preset by default when in idle mode. The SOS function is assigned on the right display key. The assignment of the left display key can be changed.
  • Page 67: System

    System System Date and time To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, for example, the date and time must be set. If the date and time have not yet been set on the handset, the display key Time appears. ¤...
  • Page 68 System Setting the base ringtone ¤ . . . use to select Audio Settings Ringtones (Base) OK . . . then ¤ Set the volume: Volume: . . . Use to set the volume at 5 levels or set a crescendo (rising volume).
  • Page 69: Appendix

    Questions and answers Appendix Questions and answers Possible solutions are available online at www.gigaset.com/service Troubleshooting The display is blank. • The handset is not activated. Press and hold • The battery is empty. Charge the battery or replace it "No Base" flashes on the display.
  • Page 70 Questions and answers The caller's number is not displayed. • Calling Line Identification (CLI) is not enabled for the caller. The caller should ask the network provider to enable Calling Line Identification (CLI). • Calling Line Identification Presentation (CLIP) is not supported or enabled by the network provider. Ask the network provider to enable Caller Line Identification Presentation (CLIP).
  • Page 71: Service (Customer Care)

    Please have your proof of purchase ready when calling. Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark for which country/countries the equipment has been developed.
  • Page 72 In the case of new devices and their components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Gigaset Communications shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device.
  • Page 73: Manufacturer's Advice

    Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
  • Page 74 Environment Our environmental statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity. We are committed to a responsibility for our products that comprises their entire life cycle.
  • Page 75 Manufacturer's advice Contact with liquid If the device comes into contact with liquid: Disconnect the power supply. Remove the batteries and leave the battery compartment open. Allow the liquid to drain from the device. Pat all parts dry. Place the device in a dry, warm place for at least 72 hours (not in a microwave, oven etc.) with the battery compartment open and the keypad facing down (if applicable).
  • Page 76: Technical Data

    Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times.) Standby time (hours) 320 / 190 * Talktime (hours) Operating time with 1.5 hours of calls per day (hours)
  • Page 77 Technical data Transmission power 10 mW average power per channel, 250 mW pulse power Range Up to 50 m indoors, up to 300 m outdoors Base station power supply 230 V ~/50 Hz Environmental conditions for operation +5 °C to +45 °C; 20% to 75% relative humidity Dialling mode DTMF (tone dialling)/PD (pulse dialling) Pin connections on the telephone jack...
  • Page 78 Technical data Power adapter for the base Manufacturer Salom Electric (Xiamen) Co. Ltd. Commercial registration number: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujian 361006, P.R. China Salcomp (Shenzen) Co. Ltd. Commercial registration number: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China Model identifier C707 / C771...
  • Page 79: Display Icons

    Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning Icon Meaning Signal strength (No Radiation off ) Ringtone switched off 1% -100% "Beep"...
  • Page 80 Display icons Display icons to indicate . . . Icon Meaning Icon Meaning External call Reminder for anniversary Internal call Alarm call Establishing a call (outgoing call) Countdown timer Connection established Answer machine is recording (only for a system with a local answer machine) No connection established/ connection terminated...
  • Page 81: Menu Overview

    Menu overview Menu overview Not all functions described in the user guide are available in all countries or from all network providers. Open the main menu: when handset is in idle status press Handset Directory ............p.
  • Page 82 Menu overview Alarm Clock ............p.
  • Page 83 Menu overview Additional Features Calendar p. 41 ............Timer p.
  • Page 84: Index

    Index Index ....10, 58 connecting to the router ....68 restoring to default settings .
  • Page 85 Index ........74 .
  • Page 86 Index ......9 ....5 Getting started Key (base), registration/paging .
  • Page 87 Index ......67 ......59 Music on hold Pulse dialling .
  • Page 88 Index Telephone ....... . 51 ....... 13 deleting operating .
  • Page 89 Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2020 Subject to availability. All rights reserved. Rights of modification reserved. www.gigaset.com...

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E390

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