Gigaset E390 Manual
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Gigaset E390 Manual

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  • Page 1 E390 – E390 You can find the most up-to-date user guide at www.gigaset.com/manuals...

  • Page 2: Table Of Contents

    Contents Contents Overview ................4 Handset .
  • Page 3 Contents Appendix ................72 Questions and answers .

  • Page 4: Overview

    Overview Overview Handset 13 Message key ( p. 31) Access to the call and message lists; 1 Display Flashes: new message or new call 2 Status bar ( p. 81) If multiple functions are listed, the Icons display current settings and operating button function depends on the status of the telephone situation.

  • Page 5: Base Without Answering Machine

    Base without answering machine Base without answering machine A Registration/paging key ¥ Locate a handset (paging): Press briefly ¥ Register handsets and other DECT devices (e.g. repeater): Press and hold The colour and shape of your device may be different from the illustration. Base with answering machine A Display Lights up:...

  • Page 6: Illustration In The User Guide

    Illustration in the user guide Illustration in the user guide Warnings, which, if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information.

  • Page 7: Safety Precautions

    Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.

  • Page 8: Getting Started

    Getting started Getting started Contents of the package • One base • One power adapter for the base • One phone cable • One handset • One battery cover • Two batteries • One user guide Models with multiple handsets, per handset: •...

  • Page 9: Handset

    Handset Device without answer machine Device with answer machine If connecting to a router: ¤ Plug the phone cable into the telephone connection socket on the router Device without answer machine Device with answer machine The network cable must always be connected in order to function, as the phone will not operate without a power supply.
  • Page 10 Handset Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
  • Page 11 Handset Changing the display language You can change the display language, if the telephone has been set to an incomprehensible language. ¤ Press the centre of the control key ¤ Press the keys slowly and successively . . . the Example language settings display appears, the set language Deutsch...

  • Page 12: Using The Telephone

    Getting to know your telephone Using the telephone Getting to know your telephone Switch the handset on/off ¤ Switching on: When the handset is switched off, press and hold the End call key ¤ Switch off: When the handset is in idle status, press and hold the End call key When you place a switched off handset into the base or charging cradle, it switches itself on automatically.
  • Page 13 Getting to know your telephone During a conversation Open the directory Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode Extra-loud function During a call or when listening to a message, make the volume for the handset or the loudspeaker very loud.
  • Page 14 Getting to know your telephone Main menu In idle status: Press the centre of the control key . . . Example use the control key to select a submenu Call Lists Back Submenus The functions in the submenus are displayed as lists. The current Example selection is shown in large font and highlighted in orange.
  • Page 15 Getting to know your telephone Entering text Input position ¤ to select an entry field. The cursor flashes in the Example active entry field, the title and the text entered turn orange New Entry and are shown in large font. ¤...

  • Page 16: Making Calls

    Making calls Making calls Making calls ¤ . . . use to enter the number briefly press the Talk key ¤ Press and hold the Talk key . . . use to enter the number Cancel dialling: Press the End call key Information for Calling Line Identification: p.
  • Page 17 Making calls Dialling from the call list The call lists ( p. 30) contain the most recent accepted, outgoing and missed calls. ¤ . . . use to select Call Lists . . . use to select a list . . . to select an entry Press the Talk key The call lists can be displayed directly by pressing the display key Calls if the relevant...
  • Page 18 Making calls Accepting/rejecting call waiting A call waiting tone indicates a call during an external call. The number or the name of the caller is displayed if the phone number is transferred. • Reject a call: Options Reject waiting call •...
  • Page 19 Making calls Establishing a conference call / Call swapping Conduct a call while a second call is being held. Both callers are indicated on the display. • Call swapping: to swap between both participants. • Establish a three-way conference call: Conf.
  • Page 20 Making calls During a conversation Handsfree mode Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine (where the system has a local answer machine): ¤ Press the handsfree key Placing the handset in the charging cradle during a call: ¤...

  • Page 21: Provider-Specific Functions (Network Services)

    Provider-specific functions (network services) Provider-specific functions (network services) Network services depend on the network (analogue fixed line network or IP telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches.
  • Page 22 Provider-specific functions (network services) Calling Line Identification for outgoing calls Switching Calling Line Identification on/off for all calls These settings apply to all registered handsets. ¤ . . . use to select Select Services All Calls Anonym. Change ( = activated) Deactivating Calling Line Identification for the next call ¤...
  • Page 23 Provider-specific functions (network services) Ringback If busy/no answer If a call recipient is unavailable, you can initiate a ringback. • If busy: The ringback takes place as soon as the participant in question terminates the current call. • If no answer: The ringback takes place as soon as the participant in question has made another call.
  • Page 24 Provider-specific functions (network services) Calls with three participants Consultation calls Make another external call during an external call. The first call is Consultation placed on hold. ¤ Ext. Call . . . use to enter the number of the second participant .
  • Page 25 Provider-specific functions (network services) Conference Speaking to both participants at the same time. ¤ During an external call, dial the number of a second participant (consultation call) or accept a waiting caller . . . then Initiate conference call: ¤ Conf.

  • Page 26: Directory

    Directory Directory The local directory is unique to the handset. However, it is possible to send entries to other handsets. Opening the directory ¤ Briefly press in idle status ¤ . . . use to select Handset Directory Directory entries Number of entries: up to 200 Information:...
  • Page 27 Directory Caller Melody (VIP): ¤ . . . use to select the ringtone that will indicate a call from the participant . . . if a Caller Melody (VIP) has been assigned, the entry will appear in the directory with the icon.
  • Page 28 Directory Displaying the number of entries available in the directory ¤ Options Available Memory Copying number to the directory Copy numbers to the directory: • From a list e.g. the call list or the redial list • From the text of an SMS •...
  • Page 29 Directory Copying individual entries ¤ . . . use to select the desired entry Options Copy entry Internal . . . use to select the receiving handset OK . . . the entry is copied Copy the next entry after successful transfer: Press Yes or No use vCard via SMS to send a directory entry in vCard format by SMS.

  • Page 30: Call Lists

    Call lists Call lists The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. List entry The following information is displayed in the list entries: Example • The list type (in the header) All calls • Icon for the type of entry: Frank Missed calls,...

  • Page 31: Message Lists

    Message lists Message lists Notifications about missed calls, messages on the answer machine/network mailbox, received SMS messages and missed alarms are saved in the messages list. As soon as a new message arrives, an advisory tone will sound. The Example Message key also flashes (if activated p.
  • Page 32 Message lists Activating/deactivating Message key flashing Receipt of new messages is displayed by a flashing message key on the handset. This type of alert can be activated/deactivated for each message type. In idle status: ¤ Press keys . . . the number 9 System appears in the display .

  • Page 33: Answer Machine

    Local answer machine (if available) Answer machine Local answer machine (if available) Switching the answer machine on/off The answer machine can be set to the following modes: Answer & record The caller hears an announcement and is able to leave a message. Answer only The caller hears an announcement but cannot leave a message.
  • Page 34 Local answer machine (if available) Actions during playback • Stop playback: Press or use the display key: Options • Continue playback: Press again or use the display key: Continue • Go to the start of the current message: Press key •...
  • Page 35 Local answer machine (if available) Activating/deactivating call screening During recording of a message you can screen a call via the handset loudspeaker: Permanently switching call screening on/off: ¤ . . . use to select Answer Machine Call Screening Change = activated) . . . call screening is switched on/off for all registered handsets Switching off call screening for the current recording: ¤...
  • Page 36 Local answer machine (if available) During message playback: Delete current message. Change the status of a previously played back message to "new". The next message starts to play. The remaining memory is announced at the end of the last message. Cancelling remote operation ¤...
  • Page 37 Local answer machine (if available) Listening to announcements/advisory messages ¤ . . . use to select Answer Machine Announcements . . . to switch between Play Announcement and Play Advisory Msg. OK . . . the announcement is played back . . . possible options: ¤...

  • Page 38: Network Mailbox

    Network mailbox Network mailbox The network mailbox has been requested from the network provider. Entering a number ¤ . . . use to select Answer Machine Network Mailbox ¤ . . . use to enter or amend the network mailbox number Save To activate/deactivate the network mailbox use the phone number and a function code of your network provider.

  • Page 39: Set Fast Access For The Answer Machine

    Set fast access for the answer machine Set fast access for the answer machine It is possible to call a network mailbox or the telephone's local answer machine directly by pressing key For systems without a local answer machine, the network mailbox is automatically connected with key Assigning key 1 / Changing assignment Settings for the fast access are device-specific.

  • Page 40: Additional Functions

    Emergency call Additional functions Emergency call You can set up up to four numbers as emergency numbers. If the activated Emergency function is activated, you can trigger an emergency call with the right display key SOS when the handset is idle. Calls Emergency call activated: not activated...
  • Page 41 Emergency call Cancelling an emergency call If you have triggered an emergency call by mistake, you can cancel it. ¤ Briefly press the End call key Setting up emergency call In order to be able to use the function you must •...

  • Page 42: Calendar

    Calendar Changing/deleting an emergency number ¤ . . . use to select Emergency Call to select the emergency number (SOS 1-SOS 4) Edit . . . use to delete the entry Enter a new number if required Save If no valid numbers are entered, the Emergency Call function is automatically deactivated.
  • Page 43 Calendar Notification of appointments/anniversaries Anniversaries are transferred from the directory and displayed as an appointment. An appointment/anniversary is displayed in idle status and the selected ringtone plays for 60 seconds as a notification. Acknowledge and stop the reminder: Press the display key OFF Respond with SMS: Press the display key SMS .

  • Page 44: Timer

    Timer Displaying/changing/deleting stored appointments ¤ . . . use to select Additional Features Calendar . . . to select day OK . . . the appointment list is displayed . . . use to select date . . . possible options: Display appointment details: ¤...

  • Page 45: Alarm Clock

    Alarm clock Alarm clock Date and time have been set. Activating/deactivating the alarm clock and setting the wake-up time ¤ . . . use to select Alarm Clock OK . . . then ¤ Switch on/off: Activation: . . . use to select On or Off Setting the wake-up time: ¤...

  • Page 46: Baby Monitor

    Baby monitor Baby monitor When the baby monitor is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The alarm to an external number is cancelled after approximately 90 seconds. You can answer the alarm using the Two Way Talk function.

  • Page 47: Eco Dect

    ECO DECT Deactivate baby monitor / cancel alarm Deactivate the baby monitor: ¤ In idle status press the display key OFF ¤ Cancel the alarm: Press the End call key during an alarm Deactivate the baby monitor remotely The alarm is forwarded to an external destination number. The receiving phone supports tone dialling.

  • Page 48: Protection Against Unwanted Calls

    Protection against unwanted calls To benefit from the advantages of the setting No Radiation, all registered handsets must support this feature. If the setting No Radiation is activated and a handset is registered to the base that does not support this feature, No Radiation is automatically deactivated. As soon as this handset is de-registered, No Radiation will automatically be re-activated.
  • Page 49 Protection against unwanted calls Protection from anonymous callers The handset will not ring if callers' numbers are not revealed. This setting can be applied to only one or to all registered handsets. For one handset ¤ . . . use to select Audio Settings Ringtones (Handset)

  • Page 50: Sms (Text Messages)

    SMS (text messages) SMS (text messages) When supplied, the access number (062 210 00 0*) for the Swisscom SMS centre is pre-programmed. Calling Line Identification is enabled ( p. 21). The network provider supports the SMS service. If no SMS service centre is entered, the submenu SMS only consists of the entry Settings.
  • Page 51 SMS (text messages) Sending SMS messages to an e-mail address The network provider supports this feature. ¤ . . . use to select New SMS OK . . . then ¤ Enter address: . . . use to enter the e-mail address at the start of the SMS message ¤...
  • Page 52 The incoming SMS message list contains all the received SMS messages and those SMS messages that could not be sent due to an error. New SMS messages are indicated on all Gigaset handsets by the icon on the display, the flashing Message key and an advisory tone.
  • Page 53 SMS (text messages) Reading and managing SMS messages ¤ . . . use to select Incoming . . . use to select Read . . . possible options: ¤ Answer SMS: Options Reply Edit SMS text and send to recipient of your choice: ¤...
  • Page 54 SMS (text messages) SMS notification Receive notifications of missed calls and/or new messages on the answer machine. ¤ . . . use to select Settings Notification Change ( = activated) . . . then ¤ Enter number: To . . . use to enter the number to which the SMS should be sent ¤...
  • Page 55 SMS (text messages) Entering/changing the SMS service centre, setting the send service centre ¤ . . . use to select Settings Service Centres . . . use to select SMS service centre ( = current send service centre) Edit . . . then Activate send service centre: ¤...
  • Page 56 SMS (text messages) SMS status report If the function is activated, you will receive an SMS with status information from the SMS service centre for each SMS that has been sent. ¤ . . . use to select Settings Status Report Change ( = activated) Requesting a status report may incur additional costs.
  • Page 57 SMS (text messages) The SMS is played back • The "display call number" service is not activated. ¤ Ask the network provider to enable this feature (subject to a fee). • Your mobile phone operator and SMS service provider are not working in partnership. ¤...

  • Page 58: Expanding The Functionality Of The Telephone

    Multiple handsets Expanding the functionality of the telephone Multiple handsets Up to six handsets can be registered to the base station. Each registered device is assigned an internal number (1 – 6) and an internal name (INT 1 – INT 6). The number or name assigned can be changed. If all internal numbers have already been assigned at the base station: de-register a handset that is no longer needed...
  • Page 59 Multiple handsets Registering a handset to multiple base stations Your handset can be registered to up to four base stations. The active base station is the base station to which the handset was last registered. The other base stations remain saved in the list of available base stations.

  • Page 60: Repeater

    Repeater without encryption, e.g. Gigaset repeater prior to Version 2.0 • Repeater with encryption, e.g. Gigaset repeater later than Version 2.0 Further information about the Gigaset repeater can be found in the repeater user guide and at www.gigaset.com. Repeater without encryption Activate Maximum Range/deactivate No Radiation ¤...

  • Page 61: Operation With A Router

    Operation with a router Repeater with encryption Encryption is activated (default setting). Registering a repeater ¤ Connect the repeater to the mains power supply press and hold the Registration/paging key on the telephone base station (min. 3 secs) . . . the repeater is automatically registered Up to 2 repeaters may be registered.

  • Page 62: Operation With A Pabx

    Operation with a PABX Operation with a PABX To find out which settings are required for a PABX, please refer to the PABX user guide. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
  • Page 63 Operation with a PABX Setting pauses ¤ . . . then ¤ Pause after line seizure: 1 sec ¤ 3 secs ¤ 7 secs ¤ Pause after Recall key: 800 ms ¤ 1600 ms ¤ 3200 ms ¤ Dialling pause (pause after access code): 1 sec ¤...

  • Page 64: Adjusting The Telephone Settings

    Handset Adjusting the telephone settings Handset Changing the language ¤ . . . use to select Settings Language . . . use select language Select ( = selected) If the handset has been set to an incomprehensible language: ¤ Press the keys slowly one after the other .
  • Page 65 Handset Colour scheme You can choose from a range of colour combinations for the display. ¤ . . . use to select Settings Display Colour Schemes . . . use to select the desired colour scheme Select ( = selected) Display backlight The display backlight always illuminates when the handset is taken out of the base station/ charging cradle or when a key is pressed.
  • Page 66 Handset Earpiece and handsfree profile Select a profile for the earpiece and handsfree mode in order to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller. ¤ .
  • Page 67 Handset Switching the ringtone off for the current call ¤ Press Silence or the End call key Switching the alert tone (beep) on/off Switch on an alert tone (beep) instead of the ringtone: ¤ Press and hold the star key Press Beep within 3 seconds .
  • Page 68 Handset Fast access to numbers and functions Assigning a number to digit keys (quick dial) It is possible to assign a number from the directory to the keys A number has not been assigned to the digit key. ¤ Press and hold the digit key ¤...
  • Page 69 Handset Starting a function With the telephone in idle status: Briefly press . . . the assigned function is executed Resetting the handset to the default settings Reset any individual settings and changes that you have made. ¤ . . . use to select Settings System...

  • Page 70: System

    System System Date and time To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, for example, the date and time must be set. If the date and time have not yet been set on the handset, the display key Time appears. ¤...
  • Page 71 System Setting the base ringtone ¤ . . . use to select Audio Settings Ringtones (Base) OK . . . then ¤ Set the volume: Volume: . . . use to set the volume at 5 levels or set a crescendo (rising volume).

  • Page 72: Appendix

    Questions and answers Appendix Questions and answers Possible solutions are available online at www.gigaset.com/service Troubleshooting The display is blank. • The handset is not activated. Press and hold • The battery is empty. Charge the battery or replace it "No Base" flashes on the display.
  • Page 73 Questions and answers The caller's number is not displayed. • Calling Line Identification (CLI) is not enabled for the caller. The caller should ask the network provider to enable Calling Line Identification (CLI). • Calling Line Identification Presentation (CLIP) is not supported or enabled by the network provider. Ask the network provider to enable Caller Line Identification Presentation (CLIP).

  • Page 74: Service (Customer Care)

    Please have your proof of purchase ready when calling. Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark for which country/countries the equipment has been developed.

  • Page 75: Manufacturer's Advice

    Successful assertion of a warranty claim does not extend the term of the warranty. • Unless there is a warranty event, Gigaset Communications reserves the right to charge the customer for an exchange or repair. Gigaset Communications will inform the customer of this in advance.
  • Page 76 Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
  • Page 77 Manufacturer's advice Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.

  • Page 78: Technical Data

    Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times.) Standby time (hours) 320 / 190 * Talktime (hours) Operating time with 1.5 hours of calls per day (hours)
  • Page 79 Technical data Transmission power 10 mW average power per channel, 250 mW pulse power Range Up to 50 m indoors, up to 300 m outdoors Base station power supply 230 V ~/50 Hz Environmental conditions for operation +5 °C to +45 °C; 20% to 75% relative humidity Dialling mode DTMF (tone dialling)/PD (pulse dialling) Pin connections on the telephone jack...
  • Page 80 Technical data Power adapter for the base Manufacturer Salom Electric (Xiamen) Co. Ltd. Commercial register: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujiam361006, P.R. China Salcomp (Shenzen) Co. Ltd. Commercial register: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China Model ID C707 Input voltage...

  • Page 81: Display Icons

    Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning Icon Meaning Signal strength (No Radiation off ) Keypad lock activated 1% -100% Battery charge status: white, if Maximum Range on;...
  • Page 82 Display icons Display icons to indicate . . . Icon Meaning Icon Meaning External call Reminder for appointment Internal call Reminder for anniversary Establishing a call (outgoing call) Alarm call Connection established Countdown timer No connection established/ Answer machine is recording connection terminated (only for a system with a local answer machine)

  • Page 83: Menu Overview

    Menu overview Menu overview Not all functions described in the user guide are available in all countries or from all network providers. Open the main menu: when handset is in idle status press Handset Directory ............p.
  • Page 84 Menu overview Audio Settings Handset Volume p. 65 ............Acoustic Profiles Earpiece Profiles p.
  • Page 85 Menu overview Additional Features Calendar p. 42 ............Timer p.

  • Page 86: Index

    Index Index ....62 connecting to the PABX ....9, 61 connecting to the router .
  • Page 87 Index ....47 ......27 Cancel the alarm (baby monitor) order of entries .
  • Page 88 Index ..... . 13, 20 ......19 Extra-loud function listening in .
  • Page 89 Index ... 43 ......49 Missed anniversaries/appointments anonymous .
  • Page 90 Index ......81 Signal strength Telephone ....... 12 operating .
  • Page 91 Issued by Gigaset Communications GmbH Frankenstr. 2a, D-46395 Bocholt © Gigaset Communications GmbH 2020 Subject to availability. All rights reserved. Rights of modification reserved. www.gigaset.com...

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