Overview Overview Handset 13 Message key ( p. 31) Access to the call and message lists; 1 Display Flashes: new message or new call 2 Status bar ( p. 81) If multiple functions are listed, the Icons display current settings and operating button function depends on the status of the telephone situation.
Base without answering machine Base without answering machine A Registration/paging key ¥ Locate a handset (paging): Press briefly ¥ Register handsets and other DECT devices (e.g. repeater): Press and hold The colour and shape of your device may be different from the illustration. Base with answering machine A Display Lights up:...
Illustration in the user guide Illustration in the user guide Warnings, which, if not heeded, can result in injury to persons or damage to devices. Important information regarding function and appropriate handling or functions that could generate costs. Prerequisite for being able to carry out the following action. Additional helpful information.
Use only rechargeable batteries that correspond to the specification (see list of permitted batteries www.gigaset.com/service). Never use a conventional (non-rechargeable) battery or other battery types as this could result in significant health risks and personal injury. Rechargeable batteries, which are noticeably damaged, must be replaced.
Getting started Getting started Contents of the package • One base • One power adapter for the base • One phone cable • One handset • One battery cover • Two batteries • One user guide Models with multiple handsets, per handset: •...
Handset Device without answer machine Device with answer machine If connecting to a router: ¤ Plug the phone cable into the telephone connection socket on the router Device without answer machine Device with answer machine The network cable must always be connected in order to function, as the phone will not operate without a power supply.
Page 10
Handset Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries Only use rechargeable batteries, as this could otherwise result in significant health risks and personal injury. For example, the outer casing of the batteries could be destroyed or the batteries could explode.
Page 11
Handset Changing the display language You can change the display language, if the telephone has been set to an incomprehensible language. ¤ Press the centre of the control key ¤ Press the keys slowly and successively . . . the Example language settings display appears, the set language Deutsch...
Getting to know your telephone Using the telephone Getting to know your telephone Switch the handset on/off ¤ Switching on: When the handset is switched off, press and hold the End call key ¤ Switch off: When the handset is in idle status, press and hold the End call key When you place a switched off handset into the base or charging cradle, it switches itself on automatically.
Page 13
Getting to know your telephone During a conversation Open the directory Mute the microphone Initiate an internal consultation call Adjust the loudspeaker volume for receiver and handsfree mode Extra-loud function During a call or when listening to a message, make the volume for the handset or the loudspeaker very loud.
Page 14
Getting to know your telephone Main menu In idle status: Press the centre of the control key . . . Example use the control key to select a submenu Call Lists Back Submenus The functions in the submenus are displayed as lists. The current Example selection is shown in large font and highlighted in orange.
Page 15
Getting to know your telephone Entering text Input position ¤ to select an entry field. The cursor flashes in the Example active entry field, the title and the text entered turn orange New Entry and are shown in large font. ¤...
Making calls Making calls Making calls ¤ . . . use to enter the number briefly press the Talk key ¤ Press and hold the Talk key . . . use to enter the number Cancel dialling: Press the End call key Information for Calling Line Identification: p.
Page 17
Making calls Dialling from the call list The call lists ( p. 30) contain the most recent accepted, outgoing and missed calls. ¤ . . . use to select Call Lists . . . use to select a list . . . to select an entry Press the Talk key The call lists can be displayed directly by pressing the display key Calls if the relevant...
Page 18
Making calls Accepting/rejecting call waiting A call waiting tone indicates a call during an external call. The number or the name of the caller is displayed if the phone number is transferred. • Reject a call: Options Reject waiting call •...
Page 19
Making calls Establishing a conference call / Call swapping Conduct a call while a second call is being held. Both callers are indicated on the display. • Call swapping: to swap between both participants. • Establish a three-way conference call: Conf.
Page 20
Making calls During a conversation Handsfree mode Activating/deactivating handsfree mode during a call, when establishing a connection and when listening to the answer machine (where the system has a local answer machine): ¤ Press the handsfree key Placing the handset in the charging cradle during a call: ¤...
Provider-specific functions (network services) Provider-specific functions (network services) Network services depend on the network (analogue fixed line network or IP telephony) and on the network provider (service provider) and must be requested from that provider if required. You will find a description of the features on your network provider's website or at one of their store branches.
Page 22
Provider-specific functions (network services) Calling Line Identification for outgoing calls Switching Calling Line Identification on/off for all calls These settings apply to all registered handsets. ¤ . . . use to select Select Services All Calls Anonym. Change ( = activated) Deactivating Calling Line Identification for the next call ¤...
Page 23
Provider-specific functions (network services) Ringback If busy/no answer If a call recipient is unavailable, you can initiate a ringback. • If busy: The ringback takes place as soon as the participant in question terminates the current call. • If no answer: The ringback takes place as soon as the participant in question has made another call.
Page 24
Provider-specific functions (network services) Calls with three participants Consultation calls Make another external call during an external call. The first call is Consultation placed on hold. ¤ Ext. Call . . . use to enter the number of the second participant .
Page 25
Provider-specific functions (network services) Conference Speaking to both participants at the same time. ¤ During an external call, dial the number of a second participant (consultation call) or accept a waiting caller . . . then Initiate conference call: ¤ Conf.
Directory Directory The local directory is unique to the handset. However, it is possible to send entries to other handsets. Opening the directory ¤ Briefly press in idle status ¤ . . . use to select Handset Directory Directory entries Number of entries: up to 200 Information:...
Page 27
Directory Caller Melody (VIP): ¤ . . . use to select the ringtone that will indicate a call from the participant . . . if a Caller Melody (VIP) has been assigned, the entry will appear in the directory with the icon.
Page 28
Directory Displaying the number of entries available in the directory ¤ Options Available Memory Copying number to the directory Copy numbers to the directory: • From a list e.g. the call list or the redial list • From the text of an SMS •...
Page 29
Directory Copying individual entries ¤ . . . use to select the desired entry Options Copy entry Internal . . . use to select the receiving handset OK . . . the entry is copied Copy the next entry after successful transfer: Press Yes or No use vCard via SMS to send a directory entry in vCard format by SMS.
Call lists Call lists The telephone saves different types of calls (missed, accepted and outgoing calls) in lists. List entry The following information is displayed in the list entries: Example • The list type (in the header) All calls • Icon for the type of entry: Frank Missed calls,...
Message lists Message lists Notifications about missed calls, messages on the answer machine/network mailbox, received SMS messages and missed alarms are saved in the messages list. As soon as a new message arrives, an advisory tone will sound. The Example Message key also flashes (if activated p.
Page 32
Message lists Activating/deactivating Message key flashing Receipt of new messages is displayed by a flashing message key on the handset. This type of alert can be activated/deactivated for each message type. In idle status: ¤ Press keys . . . the number 9 System appears in the display .
Local answer machine (if available) Answer machine Local answer machine (if available) Switching the answer machine on/off The answer machine can be set to the following modes: Answer & record The caller hears an announcement and is able to leave a message. Answer only The caller hears an announcement but cannot leave a message.
Page 34
Local answer machine (if available) Actions during playback • Stop playback: Press or use the display key: Options • Continue playback: Press again or use the display key: Continue • Go to the start of the current message: Press key •...
Page 35
Local answer machine (if available) Activating/deactivating call screening During recording of a message you can screen a call via the handset loudspeaker: Permanently switching call screening on/off: ¤ . . . use to select Answer Machine Call Screening Change = activated) . . . call screening is switched on/off for all registered handsets Switching off call screening for the current recording: ¤...
Page 36
Local answer machine (if available) During message playback: Delete current message. Change the status of a previously played back message to "new". The next message starts to play. The remaining memory is announced at the end of the last message. Cancelling remote operation ¤...
Page 37
Local answer machine (if available) Listening to announcements/advisory messages ¤ . . . use to select Answer Machine Announcements . . . to switch between Play Announcement and Play Advisory Msg. OK . . . the announcement is played back . . . possible options: ¤...
Network mailbox Network mailbox The network mailbox has been requested from the network provider. Entering a number ¤ . . . use to select Answer Machine Network Mailbox ¤ . . . use to enter or amend the network mailbox number Save To activate/deactivate the network mailbox use the phone number and a function code of your network provider.
Set fast access for the answer machine Set fast access for the answer machine It is possible to call a network mailbox or the telephone's local answer machine directly by pressing key For systems without a local answer machine, the network mailbox is automatically connected with key Assigning key 1 / Changing assignment Settings for the fast access are device-specific.
Emergency call Additional functions Emergency call You can set up up to four numbers as emergency numbers. If the activated Emergency function is activated, you can trigger an emergency call with the right display key SOS when the handset is idle. Calls Emergency call activated: not activated...
Page 41
Emergency call Cancelling an emergency call If you have triggered an emergency call by mistake, you can cancel it. ¤ Briefly press the End call key Setting up emergency call In order to be able to use the function you must •...
Calendar Changing/deleting an emergency number ¤ . . . use to select Emergency Call to select the emergency number (SOS 1-SOS 4) Edit . . . use to delete the entry Enter a new number if required Save If no valid numbers are entered, the Emergency Call function is automatically deactivated.
Page 43
Calendar Notification of appointments/anniversaries Anniversaries are transferred from the directory and displayed as an appointment. An appointment/anniversary is displayed in idle status and the selected ringtone plays for 60 seconds as a notification. Acknowledge and stop the reminder: Press the display key OFF Respond with SMS: Press the display key SMS .
Timer Displaying/changing/deleting stored appointments ¤ . . . use to select Additional Features Calendar . . . to select day OK . . . the appointment list is displayed . . . use to select date . . . possible options: Display appointment details: ¤...
Alarm clock Alarm clock Date and time have been set. Activating/deactivating the alarm clock and setting the wake-up time ¤ . . . use to select Alarm Clock OK . . . then ¤ Switch on/off: Activation: . . . use to select On or Off Setting the wake-up time: ¤...
Baby monitor Baby monitor When the baby monitor is switched on, the stored (internal or external) destination number is called as soon as a defined noise level is exceeded in the vicinity of the handset. The alarm to an external number is cancelled after approximately 90 seconds. You can answer the alarm using the Two Way Talk function.
ECO DECT Deactivate baby monitor / cancel alarm Deactivate the baby monitor: ¤ In idle status press the display key OFF ¤ Cancel the alarm: Press the End call key during an alarm Deactivate the baby monitor remotely The alarm is forwarded to an external destination number. The receiving phone supports tone dialling.
Protection against unwanted calls To benefit from the advantages of the setting No Radiation, all registered handsets must support this feature. If the setting No Radiation is activated and a handset is registered to the base that does not support this feature, No Radiation is automatically deactivated. As soon as this handset is de-registered, No Radiation will automatically be re-activated.
Page 49
Protection against unwanted calls Protection from anonymous callers The handset will not ring if callers' numbers are not revealed. This setting can be applied to only one or to all registered handsets. For one handset ¤ . . . use to select Audio Settings Ringtones (Handset)
SMS (text messages) SMS (text messages) When supplied, the access number (062 210 00 0*) for the Swisscom SMS centre is pre-programmed. Calling Line Identification is enabled ( p. 21). The network provider supports the SMS service. If no SMS service centre is entered, the submenu SMS only consists of the entry Settings.
Page 51
SMS (text messages) Sending SMS messages to an e-mail address The network provider supports this feature. ¤ . . . use to select New SMS OK . . . then ¤ Enter address: . . . use to enter the e-mail address at the start of the SMS message ¤...
Page 52
The incoming SMS message list contains all the received SMS messages and those SMS messages that could not be sent due to an error. New SMS messages are indicated on all Gigaset handsets by the icon on the display, the flashing Message key and an advisory tone.
Page 53
SMS (text messages) Reading and managing SMS messages ¤ . . . use to select Incoming . . . use to select Read . . . possible options: ¤ Answer SMS: Options Reply Edit SMS text and send to recipient of your choice: ¤...
Page 54
SMS (text messages) SMS notification Receive notifications of missed calls and/or new messages on the answer machine. ¤ . . . use to select Settings Notification Change ( = activated) . . . then ¤ Enter number: To . . . use to enter the number to which the SMS should be sent ¤...
Page 55
SMS (text messages) Entering/changing the SMS service centre, setting the send service centre ¤ . . . use to select Settings Service Centres . . . use to select SMS service centre ( = current send service centre) Edit . . . then Activate send service centre: ¤...
Page 56
SMS (text messages) SMS status report If the function is activated, you will receive an SMS with status information from the SMS service centre for each SMS that has been sent. ¤ . . . use to select Settings Status Report Change ( = activated) Requesting a status report may incur additional costs.
Page 57
SMS (text messages) The SMS is played back • The "display call number" service is not activated. ¤ Ask the network provider to enable this feature (subject to a fee). • Your mobile phone operator and SMS service provider are not working in partnership. ¤...
Multiple handsets Expanding the functionality of the telephone Multiple handsets Up to six handsets can be registered to the base station. Each registered device is assigned an internal number (1 – 6) and an internal name (INT 1 – INT 6). The number or name assigned can be changed. If all internal numbers have already been assigned at the base station: de-register a handset that is no longer needed...
Page 59
Multiple handsets Registering a handset to multiple base stations Your handset can be registered to up to four base stations. The active base station is the base station to which the handset was last registered. The other base stations remain saved in the list of available base stations.
Repeater without encryption, e.g. Gigaset repeater prior to Version 2.0 • Repeater with encryption, e.g. Gigaset repeater later than Version 2.0 Further information about the Gigaset repeater can be found in the repeater user guide and at www.gigaset.com. Repeater without encryption Activate Maximum Range/deactivate No Radiation ¤...
Operation with a router Repeater with encryption Encryption is activated (default setting). Registering a repeater ¤ Connect the repeater to the mains power supply press and hold the Registration/paging key on the telephone base station (min. 3 secs) . . . the repeater is automatically registered Up to 2 repeaters may be registered.
Operation with a PABX Operation with a PABX To find out which settings are required for a PABX, please refer to the PABX user guide. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
Page 63
Operation with a PABX Setting pauses ¤ . . . then ¤ Pause after line seizure: 1 sec ¤ 3 secs ¤ 7 secs ¤ Pause after Recall key: 800 ms ¤ 1600 ms ¤ 3200 ms ¤ Dialling pause (pause after access code): 1 sec ¤...
Handset Adjusting the telephone settings Handset Changing the language ¤ . . . use to select Settings Language . . . use select language Select ( = selected) If the handset has been set to an incomprehensible language: ¤ Press the keys slowly one after the other .
Page 65
Handset Colour scheme You can choose from a range of colour combinations for the display. ¤ . . . use to select Settings Display Colour Schemes . . . use to select the desired colour scheme Select ( = selected) Display backlight The display backlight always illuminates when the handset is taken out of the base station/ charging cradle or when a key is pressed.
Page 66
Handset Earpiece and handsfree profile Select a profile for the earpiece and handsfree mode in order to adapt the telephone as much as possible to the surroundings. Check which is the most comfortable profile for you and your caller. ¤ .
Page 67
Handset Switching the ringtone off for the current call ¤ Press Silence or the End call key Switching the alert tone (beep) on/off Switch on an alert tone (beep) instead of the ringtone: ¤ Press and hold the star key Press Beep within 3 seconds .
Page 68
Handset Fast access to numbers and functions Assigning a number to digit keys (quick dial) It is possible to assign a number from the directory to the keys A number has not been assigned to the digit key. ¤ Press and hold the digit key ¤...
Page 69
Handset Starting a function With the telephone in idle status: Briefly press . . . the assigned function is executed Resetting the handset to the default settings Reset any individual settings and changes that you have made. ¤ . . . use to select Settings System...
System System Date and time To ensure you have the correct time for incoming calls and to use the alarm clock and calendar, for example, the date and time must be set. If the date and time have not yet been set on the handset, the display key Time appears. ¤...
Page 71
System Setting the base ringtone ¤ . . . use to select Audio Settings Ringtones (Base) OK . . . then ¤ Set the volume: Volume: . . . use to set the volume at 5 levels or set a crescendo (rising volume).
Questions and answers Appendix Questions and answers Possible solutions are available online at www.gigaset.com/service Troubleshooting The display is blank. • The handset is not activated. Press and hold • The battery is empty. Charge the battery or replace it "No Base" flashes on the display.
Page 73
Questions and answers The caller's number is not displayed. • Calling Line Identification (CLI) is not enabled for the caller. The caller should ask the network provider to enable Calling Line Identification (CLI). • Calling Line Identification Presentation (CLIP) is not supported or enabled by the network provider. Ask the network provider to enable Caller Line Identification Presentation (CLIP).
Please have your proof of purchase ready when calling. Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark for which country/countries the equipment has been developed.
Successful assertion of a warranty claim does not extend the term of the warranty. • Unless there is a warranty event, Gigaset Communications reserves the right to charge the customer for an exchange or repair. Gigaset Communications will inform the customer of this in advance.
Page 76
Data protection We at Gigaset take the protection of our customers’ data very seriously. It is precisely for this reason that we are ensuring all our products feature "Privacy by Design" as standard. All information we collect is used to make our products as good as possible.
Page 77
Manufacturer's advice Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
Capacity: 750 mAh Handset operating times/charging times The operating time of your Gigaset depends on the capacity of the battery, its age and the way it is used. (All times are maximum possible times.) Standby time (hours) 320 / 190 * Talktime (hours) Operating time with 1.5 hours of calls per day (hours)
Page 79
Technical data Transmission power 10 mW average power per channel, 250 mW pulse power Range Up to 50 m indoors, up to 300 m outdoors Base station power supply 230 V ~/50 Hz Environmental conditions for operation +5 °C to +45 °C; 20% to 75% relative humidity Dialling mode DTMF (tone dialling)/PD (pulse dialling) Pin connections on the telephone jack...
Page 80
Technical data Power adapter for the base Manufacturer Salom Electric (Xiamen) Co. Ltd. Commercial register: 91350200612003878C 31 Building, Huli Industrial District, Xiamen, Fujiam361006, P.R. China Salcomp (Shenzen) Co. Ltd. Commercial register: 91440300618932635P Salcomp Road, Furond Industrial Area, Xinqiao, Shajing, Baoan District, Shenzen 518125 China Model ID C707 Input voltage...
Display icons Display icons The following icons are displayed depending on the settings and the operating status of your telephone. Icons in the status bar Icon Meaning Icon Meaning Signal strength (No Radiation off ) Keypad lock activated 1% -100% Battery charge status: white, if Maximum Range on;...
Page 82
Display icons Display icons to indicate . . . Icon Meaning Icon Meaning External call Reminder for appointment Internal call Reminder for anniversary Establishing a call (outgoing call) Alarm call Connection established Countdown timer No connection established/ Answer machine is recording connection terminated (only for a system with a local answer machine)
Menu overview Menu overview Not all functions described in the user guide are available in all countries or from all network providers. Open the main menu: when handset is in idle status press Handset Directory ............p.
Page 84
Menu overview Audio Settings Handset Volume p. 65 ............Acoustic Profiles Earpiece Profiles p.
Page 85
Menu overview Additional Features Calendar p. 42 ............Timer p.
Need help?
Do you have a question about the E390 and is the answer not in the manual?
Questions and answers