Diagnostic Mode - Rheem IKONIC RTGH-S11i Training And Service Manual

IKONIC Tankless Water Heater Service Manual

DIAGNOSTIC MODE

For additional unit information, you can connect di-
rectly to the water heater via diagnostic mode and use
the Rheem C ontractor app for more details including
alarm and alert information. To connect to the water
heater via diagnostic mode follow these steps.
1. Press the Wi Fi step up button until the unit beeps
and the Wi Fi LED blinks blue.
2. From the Rheem contractor app click on the set-
tings icon and select diagnostics Info.
3. Press the connect button in the app.
4. Follow the on screen instructions.
5. Once connected you can view detailed alarm his-
tory and network configuration settings.
6. Once complete, close the app.
7. If your water heater was connected to your home
network previously, it will return to that network.
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NOTE: While connected to the contractor app,
the heater will not be connected to the WiFi
for 30 minutes. If the contractor finishes up
within 30 minutes, he/she can push the WiFi
setup button to connect it back to the previ-
ous network. The heater will automatically
reconnect to the WiFi after thirty minutes.