1. DOCUMENTATION All documentation on the COUNTIS E11/E12 is available online at: www.socomec.com/en/countis-e1x COUNTIS E11/E12 - 547977A - SOCOMEC...
The assembly, use, servicing and maintenance of this equipment must only be carried out by trained, qualified professionals. SOCOMEC shall not be held responsible for failure to comply with the instructions in this manual. 2.1. Risk of electrocution, burns or explosion •...
• The unit has not been damaged during transportation • The device reference number conforms to your order • The package includes: - 1 device - 1 sealing kit (for COUNTIS E12) - 1 Quick Start guide COUNTIS E11/E12 - 547977A - SOCOMEC...
4.1. Introducing the COUNTIS E11 / E12 The COUNTIS E11 and E12 are modular active and reactive electrical energy meters that display consumed energy. They are designed for single-phase networks and allow a direct connection of up to 80 A. They are equipped with two pulse outputs.
Active, partial energy for each tariff (T1/T2) Partial active and reactive energy Ea, Er kWh, kvarh Miscellaneous Current tariff Partial meters START/STOP State of the pulse output Active / inactive COUNTIS E11 / E12 - 547977A - SOCOMEC...
• Avoid vibrations with accelerations greater than 1 g for frequencies lower than 60 Hz. 5.2. DIN rail mounted The COUNTIS E11/E12 can be mounted on a 35-mm DIN rail (EN 60715TM35). They must be used inside electrical cabinets. COUNTIS E11/E12 - 547977A - SOCOMEC...
0.47" / 12 mm 17.70 lb.in / 2 Nm max. 6.2. Connection to the electrical network and to the loads The COUNTIS E11/E12 are intended for single-phase networks with neutral. T1/2 0201 3 4 5 Tariff input 1-2: Switch tariffs: 0 VAC/DC ->...
After connecting the device, ensure that the terminal covers are fitted properly and secured by the plastic seals provided with the device. • MID Declaration of Conformity The MID Declaration of Conformity is available on the website: www.socomec.com/en/countis-e1x seal COUNTIS E11/E12 - 547977A - SOCOMEC...
8. CONFIGURATION The device can be configured directly from the COUNTIS E11/E12 screen in programming mode. The paragraphs below describe configuring using the screen. 8.1. Onscreen configuration From the screen, go to programming mode to reset partial energy to zero. How to browse through the programming mode is...
8.1.2. Detailed view of menu "SETUP" >3s Reset energy Ea+ partial Tariff T1, T2; Ea+ par- tial; Ea- partial Tariff T1, T2; Ea- partial; Er+ partial Back to first screen of "SETUP" menu COUNTIS E11/E12 - 547977A - SOCOMEC...
______________ Frequency ______________ Back to first screen of Back to first screen of "tot" Back to first screen of "P.rt" Back to first screen of "Tar." menu menu menu "InFO" menu COUNTIS E11 / E12 - 547977A - SOCOMEC...
Total exported reactive energy Total apparent energy Total imported inductive reactive energy Back to first screen of "tot" menu Total exported inductive reactive energy Total imported capacitive reactive energy Total exported capacitive reactive energy COUNTIS E11 / E12 - 547977A - SOCOMEC...
Exported partial active energy for tariff T1 Realtime current Exported partial active energy for tariff T2 Realtime power factor Partial exported active energy Frequency Partial imported reactive energy Back to first screen of "P. rt" menu COUNTIS E11/E12 - 547977A - SOCOMEC...
9.3.1. Starting up the partial energy meter >3 >3 9.3.2. Stopping the partial energy meter >3 >3 9.3.3. Resetting the partial energy meter to zero >3 >3 COUNTIS E11 / E12 - 547977A - SOCOMEC...
9.4. Detailed view of the menu "info" Metrological firmware version Non-metrological firmware version Checksum of metrological firmware Checksum of non-metrological firmware Back to first screen of "info" menu COUNTIS E11/E12 - 547977A - SOCOMEC...
• If you see this message, the meter has malfunctioned and must be replaced. 11. ASSISTANCE Causes Solutions Device not working Check the neutral and phase 1 cable connections Error message Check the meter is working OK COUNTIS E11 / E12 - 547977A - SOCOMEC...
Total and partial reading MID metering Bidirectional with single-phase Resolution 10 Wh, 10 varh ENERGY ACCURACY Class B (EN 50470-3) E12 Active energy Ea+ Class 1 (EN 62053-21) Reactive energy Er+ Class 2 (EN 62053-23) COUNTIS E11/E12 - 547977A - SOCOMEC...
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Installation On DIN rail (EN 60715) Connection capacity, tightening torque See chapter "6. Connection", page 10 Protection index Front: IP51 - casing: IP20 Insulation class Class II (EN 50470-1) Weight 215 g COUNTIS E11 / E12 - 547977A - SOCOMEC...
Checksum of non-metrological firmware tAr. Tariff menu Total menu P. rt Partial and realtime readings menu SEtuP. Setup menu rESALL Reset all partial energies SAVE? Confirm selection Save and exit Exit without saving Continue without saving COUNTIS E11/E12 - 547977A - SOCOMEC...
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CORPORATE HQ CONTACT: SOCOMEC SAS 1-4 RUE DE WESTHOUSE 67235 BENFELD, FRANCE www.socomec.com 547977A...
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