Troubleshooting & Faq - Victron energy Color Control GX Manual

5.7.7. Troubleshooting & FAQ
For further assistance and troubleshooting please contact Wakespeed support directly.
Error code #91 and #92
Venus OS will report all errors that can be generated by the WS500 as defined within the Wakespeed Communications and
Configuration guide. In systems with integrated BMS, the following errors are critical as long as the events are active and require
special attention.
• #91: Lost connection with BMS
The WS500 has lost communication with the BMS and will drop into the configured get home mode. As soon as communication
is restored with the BMS, it will revert to following the charging goals as set by the BMS.
• #92: ATC disabled through feature IN
The BMS has signalled a charge disconnect event through the feature in wire and the WS500 has therefore reverted to an Off
status.
Current and power data are not displayed in the WS500 device menu
This does not constitute a problem and simply relates to how the system is installed and intended to be.
[1]
• No alternator shunt installed
• Alternator shunt installed but not properly configured. Check the ShuntAtBat setting and the Ignore Sensor setting using the
Wakespeed configuration tools.
[1]
The alternator shunt is a shunt that can be installed in series with the alternator to provide readout of alternator output current
and power. Its sense wiring connects directly to the WS500. This is an optional feature that is only for display purposes. If the
shunt is not installed, the GX device will show other alternator data, such as field % and output voltage etc., but not the alternator
output current and power.
FAQ
Q1: Is the alternator output current (if actually measured) used for anything other than just display purposes?
A1: For the time being it's just for display purposes. Perhaps sometime in the future there will be DVCC integration, where the GX
device controls the amount of current you want the WS500 to generate, and then the GX device splits the desired charge current
between the WS500 and, for example, MPPTs.
Q2: What is the battery output current used for and can it be read over the canbus by a Lynx Smart BMS, other battery monitors
or even a GX device?
A2: Yes, the current can be read out via canbus and Lynx Smart BMS.
In this case the WS500 shunt can be configured for the alternator and thus report the amount of current the alternator is
producing. The Lynx Smart BMS current is used by the WS500 to ensure that no more than what the battery needs goes into the
battery. So if the battery calls for 100A and the WS500 reports 200A at the alternator, 100A will be used to support the loads. It
offers a greatly improved calculation for the DC load.
Q3: If the system includes a Lynx Smart BMS, are there any wiring recommendations?
A3: Yes. We have created extensive system examples that show the complete wiring and have been supplemented with
important additional information. For example a catamaran system with two WS500 or a system equipped with an additional
alternator controlled by one WS500. These examples can be used as a basis for your own system.
These system examples can be downloaded from the
Q4: If the system does not include a Lynx Smart BMS, how do you recommend wiring?
A4: Wakespeed provides a quick start guide showing how to configure the regulator via DIP switches and an overview of all
wiring connections on the wiring harness that comes with the unit.
The WS500 product manual contains additional wiring diagrams that show in detail how the wiring harness is wired.
Note that the shunt should be connected to the battery and the WS500 configured with the shunt on the battery.
Page 22
Color Control GX Manual
product page of the Lynx Smart BMS.
Connecting supported non-Victron
products