CyberPower RMCARD400 User Manual
  1. Manuals
  2. Brands
  3. CyberPower Manuals
  4. UPS
  5. RMCARD400
  6. User manual
CyberPower RMCARD400 User Manual

CyberPower RMCARD400 User Manual

Remote management card
Hide thumbs Also See for RMCARD400:
Table of Contents

Advertisement

Quick Links

Download this manual
Manual
Remote Management Card
RMCARD400
RMCARD401
The Remote Management Card allows a UPS system and environmental
sensor to be managed, monitored, and configured.
Copyright © 2023 Cyber Power Systems, Inc. All rights reserved.
K01-E0000043-00
1

Advertisement

Table of Contents
loading

Related Manuals for CyberPower RMCARD400

Summary of Contents for CyberPower RMCARD400

  • Page 1 Manual Remote Management Card RMCARD400 RMCARD401 The Remote Management Card allows a UPS system and environmental sensor to be managed, monitored, and configured. Copyright © 2023 Cyber Power Systems, Inc. All rights reserved. K01-E0000043-00...

  • Page 2: Table Of Contents

    Save and Restore Configuration Settings ............60 Troubleshooting ....................63 Conformance Approvals..................64 Appendix 1: IP Address Identification for CyberPower Remote Management Card ..65 Appendix 2: How to Configure a RMCARD User Account in Authentication Servers... 67 Appendix 3: UPS Firmware Upgrade ............... 68 Appendix 4: Software Support .................

  • Page 3: Introduction

    Support External Authentication Protocols: RADIUS, LDAP, LDAPS, 802.1X, Windows AD SNMP MIB available for free download User upgradeable firmware via FTP, CyberPower Upgrade and Configuration Utility and Secure Copy Protocol (SCP) Upgrade firmware and upload configuration files to multiple units at once...
  • Page 4 (Optional) NMS (Network Management System) compliant with SNMP Application with PowerPanel® Business Unpacking Inspect the Remote Management Card upon receipt. The package should contain the following: CyberPower Remote Management Card RJ45/DB9 Serial Port Connection Cable Quick Start Guide Spare Jumper...
  • Page 5 Front Panel RMCARD400 RMCARD400 Unive rsal Link Tx/Rx 1. Universal Port 2. Ethernet Port 3. Tx/Rx Indicator RMCARD401 4. Link Indicator 5. USB Port RMCARD40 Unive rsal Link Tx/R x USB LED Status Indicators Link LED Condition The Remote Management Card is not connected to the...

  • Page 6: Installation Guide

    Note: The CyberPower Remote Management Card is hot-swappable, so you do not need to turn off the UPS to install it. Note: Please do not remove or modify SDCARD on the back. CyberPower is not responsible for any unauthorized modification to RMCARD400/401.
  • Page 7 Step 2. Configure the IP address for the CyberPower Remote Management Card Note: These instructions are for Windows OS. For other OS please refer to Appendix 4. Method 1: Using the Power Device Network Utility 2 1. Install the Power Device Network Utility available for download at www.cyberpower.com.
  • Page 8 5. You will need to enter a User Name and Password for the Remote Management Card in the authentication window, as shown in Figure 2. - Default user name: cyber - Default password: cyber Figure 2. The Device Network setting window. 6.

  • Page 9: Web Interface

    Web Interface Login User Account You will need to enter a User Name and Password to login to the interface, and can select a preferred language after login. There are two user account types. 1. Administrator - Default user name: cyber - Default password: cyber 2.
  • Page 10 Item Definition Envir Data Name The name of the environmental sensor. Location The location of the environmental sensor. Recent Device A list of device events that recently occurred. The maximum Events number of events is 5. [UPS] The following items can be displayed/configured through the UPS page; however, different UPS models may have different items displayed/configured.
  • Page 11 Item Definition Non-Critical The present status of NCL outlets. Load (NCL) Device energy meter reading in units of kWh. Energy *Click "Reset" will clear Energy value to zero. Battery Status The present status of the UPS battery. SBM Mode: Using Smart Battery Management (SBM) mode to charge the batteries, which helps extend overall battery life, and Fast Charge Charge Mode Technology.
  • Page 12 [UPS->Information] Display the technical specifications of the UPS. Information Description Model The model name of the UPS. Serial Number The serial number of the UPS. Voltage Rating The nominal output voltage rating (Volts) of the UPS. Working The operating frequency of the UPS output power. Frequency Power Rating The Volt-Amp rating of the UPS.
  • Page 13 Item Definition When the UPS detects the utility voltage is out of range, the UPS will switch to battery mode to protect the equipment plugged into the UPS. Low sensitivity has a looser voltage range and the supplied power may Utility vary more widely.
  • Page 14 Item Definition When the UPS is in Battery Mode and utility power is restored, the UPS will wait for the specific delay time to change Battery Mode Line Stable to Line Mode. When the UPS battery is lower than the Low Battery Delay Threshold and utility power is restored, the UPS will return to Line Mode immediately.
  • Page 15 Item Definition Screen Save When no UPS button is pressed and no power event occurs during this Time time, the LCD screen will go to sleep. If this option is enabled, the UPS will detect if the input wiring is not Wiring Fault grounded or is reversed.
  • Page 16 Last Test Result Follow the steps below if the battery test fails: Repeat the battery test and replace the batteries if the test fails again. Contact CyberPower for assistance if the battery test fails after the batteries have been replaced.
  • Page 17 Item Definition Last Test Date The date of the most recent battery test. The Runtime Estimation function discharges the UPS batteries from the battery capacity, at the time the estimate is requested, to near zero capacity with the current load. The results of the runtime estimation show the runtime, status of estimation, and the date of the last estimation.
  • Page 18 [UPS->Wake on Lan] This function is used to wake a computer through the network. Enter the IP address of that computer when it is on and the system will search its MAC address accordingly. The maximum number of IP addresses that can be set is 50. Item Definition PowerPanel®...
  • Page 19 [UPS->PowerPanel® List] Display the Information of the connected PowerPanel® Business. The connection is established by PowerPanel® Business. The listed will be removed if disconnected for 1 hour. Item Definition Configuration Max Remote Shutdown Time The max time that all the connected Remote require to (MST) shutdown.
  • Page 20 [Envir] Following items can be displayed/configured through the Envir page. Note that Envir Tab only appears when an ENVIROSENSOR is connected to the RMCARD. [Envir->Status] Display the basic information of the environmental sensor and contact closure inputs. Item Definition Information Name The name of the environmental sensor.
  • Page 21 [Logs->Event Logs] Display the list of events and a brief description of each event along with the date and time stamp. Note: 1. The recordable events are listed under ->Notifications->Event 2. The recorded time is using the 24-hour clock format. [Logs->Status Records] This page is used to view the logs of the UPS status and environment status;...
  • Page 22 [Logs->Maintenance] settings. The application provides information on how many events are recorded before it is full. Item Definition Event Logs Clear All Logs Clear the existing event logs. The number of the existing event logs and the maximum number of the event logs that can be recorded. Once the The Number of Events maximum number is reached, new events overwrite oldest events in memory.
  • Page 23 [Logs->Syslog] Allow users to set syslog server and send test message. Item Definition Syslog Servers Server IP The IP address of Syslog server. Server Port The UDP port used by the Syslog server. Syslog Setting Syslog Enable or disable Syslog function. Facility Code Select Syslog facility.
  • Page 24 [System->Security->Management] Set for login authentication and software authentication. Item Definition Login Authentication Use local account Administrator or Viewer settings to log Local Account Use RADIUS configuration settings to log in. If RADIUS RADIUS, Local Account authentication fails then Local Account settings will be used to log in.
  • Page 25 [System->Security->Local Account] This page is used to configure the login account. Item Definition Administrator has full access to read/write configuration Administrator settings. Viewer Viewer has restricted access to read only. Change Administrator account: 1. Enter User Name 2. Enter Current Password 3.
  • Page 26 [System->Security->LDAP Configuration] After setting the proper LDAP server, the Remote Management Card can use user name and password that set on the LDAP server to login. Item Definition LDAP Server LDAP Server The IP address/domain of LDAP server. LDAP SSL Enable to communicate with LDAP server by LDAPS.
  • Page 27 [System->Security->Session Control] Set for timeout setting for open sessions to automatically log off. Item Definition The period (in minutes) that the system waits before Timeout automatically logging off. [System->Security->802.1X] The RMCARD takes the role of a supplicant in an EAPoL (Extensible Authentication Protocol over LAN) architecture used in IEEE 802.1X port- based network access control.
  • Page 28 [System->Network Service->TCP/IPv6] Display and configure the current IPv6 settings. Item Definition IPv6 Interface Displays the current IPv6 address. IPv6 Gateway Displays the current IPv6 gateway. IPv6 Configuration Access Set the IPv6 service to either Enable or Disable. Address Mode The IPv6 address is assigned through one of the following methods as configured in the router settings: Stateless Router Control Address Auto-configuration, Stateless DHCPv6 or Stateful...
  • Page 29 [System->Network Service->SNMPv3 Service] Allow users to use a NMS and configure the appropriate SNMPv3 settings. Item Definition SNMPv3 Service Allow Access Set the SNMPv3 service to either Enable or Disable. SNMPv3 Access Control The name to identify SNMPv3 user. The field must be 1 to User Name 31 characters in length.
  • Page 30 [System->Network Service->Web Service] Select Enable to allow access to the HTTP or HTTPS Service and configures the TCP/IP port for them. Item Definition Access Enable the access to HTTP or HTTPS service. The HTTPS supports encryption algorithm list as follow: Allow Access AES (256/128 bits) Camellia (256/128 bits)
  • Page 31 [System->Network Service->FTP Service] Allow users to Enable/Disable the FTP server service and configure the TCP/IP port of the FTP server (21 by default). Item Definition Allow Access Enable the access to FTP server. The TCP/IP port of the FTP server (21 by default). Users Service Port can change port setting to any unused port from 5000 to 32768 to enhance security.
  • Page 32 Item Definition The port number used to communicate with the SMTP Service port server. [System->Notifications->E-mail Recipients] Set up to five email recipients to receive notifications when configured Events occur. click the e-mail address of that recipient. To check if SMTP setting and the email recipients [System->Notifications->Trap Receivers] Setup up to 10 SNMP TRAP receivers by IP address (IPv6 supported).
  • Page 33 Address, Subject and Content. The expressions E-mail (SMTP) will be replaced by the relevant content before the message is sent by the SMS provider. For example: Address sample@cyberpower.com Subject TestSubject Content E_PHONE_NUMBER&text=E_MESSAGE [System->Notifications->SMS Recipients] Users can set up to 10 mobile phone numbers as SMS recipients.
  • Page 34 Click the "Save" button to save all diagnostic information to a file. The saved information includes Event Logs, Diagnostic Information suggested to have this information saved when contacting CyberPower Technical Support for assistance.

  • Page 35: Command Line Interface

    Command Line Interface How to log on Users can log on to the command line interface through either console network access (Telnet or SSH) or local access (Serial port). 1. Network access to the command line interface When user logs in with the admin username and admin password through Telnet or SSH, there are two types of interfaces available.
  • Page 36 2. Local access to the command line interface To log on via serial connection, the PC/server must be connected directly to the Universal port of the RMCARD using the included RJ45/DB9 Serial Port Connection Cable, and perform the following steps. Step 1.
  • Page 37 Display UPS input information output show Display UPS output information Example 1: To view UPS information CyberPower > ups info show UPS information Model: OL1000XL Voltage Rating: 100V Working Frequency: 40~70 Hz Power Rating: 1000 VA Current Rating: 10 Amp...
  • Page 38 upscfg Description: Show and configure UPS supply power, UPS sensitivity, UPS high voltage threshold, UPS low voltage threshold, UPS bypass condition, UPS bypass high threshold, UPS bypass low threshold, UPS recharge delay, UPS recharge capacity, UPS working mode, and UPS return delay. Option Argument Description...
  • Page 39 To view the available value voltage this UPS output power can be set. CyberPower > upscfg supply? Example 2: To define bypass condition as check utility voltage only CyberPower > upscfg bypasscond voltonly Example 3: To define UPS recharge delay as 2 minutes CyberPower > upscfg rechargedelay 120...
  • Page 40 To start battery runtime calibration CyberPower > upsbatt cal start Example 3: To set the battery replacement date as May 29, 2018. CyberPower > upsbatt rdyyyy 2018 rdmm 5 rddd 29 detectl Description: Show and configure timezone, date format, date, time. Option...
  • Page 41 To define timezone offset as Central Standard Time CyberPower > datectl timezone Central Example 2: To define the date as March 21, 2015 CyberPower > datectl yyyy 2015 mm 3 dd 21 Example 3: To define the time as 13:45:12 CyberPower > datectl time 13:45:12 Description: Show and configure NTP server IP, NTP update interval time.
  • Page 42 Set the location of power equipment. Set the person to contact about this contact <system contact> equipment. Example 1: To view all information of system CyberPower > sys show Name: RMCARD400 Location: Server Room Contact: Admainistrator Model: RMCARD400 Hardware Version: 1.1 Firmware Version: 1.0.3...
  • Page 43 The period (in minutes) that the system waits before auto logging off. The range of timeout 1~10 argument is from 1 to 10 (in minutes). Example 1: To change authentication type to Radius, Local Account CyberPower > auth type radiuslocal...
  • Page 44 Enable or disable secondary manager IP of secacc enable | disable admin/device Example 1: To define primary admin manager IP as 192.168.26.0/24 CyberPower > mgrip pri 192.168.26.0/24 Input admin password: cyber Pass radius Description: Show and configure information of radius server. Option...
  • Page 45 Enter the following command to add Radius server information configuration with a single command: radius add <Server IP> <Share Secret> <Server Port> For example: CyberPower > radius add 192.168.203.55 testsecret 150 Note: This single command could not be executed successfully if there are two Radius servers to be set already. ldap Description: Show and configure information of LDAP server.
  • Page 46 <manual IPv6 IP> Set manual IPv6 ip. Example 1: To define IPv6 manual IP address then show the information of IPv6 CyberPower > tcpip6 manual enable ip 2001:cdba:0:0:0:0:3257:9652 show Access: Enable Router Control: Enable Manual: Enable Manual IPv6 Address: [2001:cdba::3257:9652]...
  • Page 47 Enter the following command to perform all parameters configuration with a single command: snmpv1 set <1 | 2 | 3 | 4> <Community> <IP Address> <readonly | readwrite | forbidden> For example: CyberPower > snmpv1 set 3 CyberPower 192.168.203.91 readonly...
  • Page 48 IP Address: 192.169.30.58 Auth Protocol: MD5 Priv Protocol: aes Example 2: To change the user name of second SNMPv3 user to CyberPower CyberPower > snmpv3 index 2 name CyberPower Example 3: To enable the third SNMPv3 user CyberPower > snmpv3 index 3 status enable Example 4: To change the IP address of forth SNMPv3 user to 192.168.203.66...
  • Page 49 <1 | 2 | 3 | 4> <User Name> <IP Address> <md5 | sha | none> <Auth Key> <aes | des | none> <Priv Key> For example:. CyberPower > snmpv3 set 1 CyberPower 192.168.203.90 sha test_authkey_123456 des test_privkey_123456 trap Description: Show and configure information of SNMP trap receiver.
  • Page 50 CyberPower > trap index 5 status enable. Example 6: To change the community name of second trap receiver to CyberPower with the condition that the SNMP version of trap receiver must be SNMPv1. CyberPower > trap index 2 community CyberPower...
  • Page 51 <ssh port> uses to communicate. Example 1: To enable Telnet as console type CyberPower > console telnet enable Example 2: To disable SSH as console type CyberPower > console ssh disable Note: The telnet and the ssh modes are options for switching between each other. For example, the telnet will be automatically disabled once ssh is enabled as console type and vice versa.
  • Page 52 Clear the existing event logs. Example 1: CyberPower > eventlog show 12/11/2015 03:32:08 Admin login from 192.168.26.33. Then use the following keys to navigate the event log. Description SPACE View the next page of event log.
  • Page 53 Delete Syslog server for 1 to 4 servers. s3del s4del Example 1: To view syslog information of server 1 CyberPower > syslog s1 show IP: 192.168.26.33 Port: 514 Example 2: To view syslog information of server 2 CyberPower > syslog s2 show IP: 192.168.203.89...
  • Page 54 Enter the following command to perform all parameters configuration with a single command: syslog add <Server IP address> <Server Port> For example: CyberPower > syslog add 192.168.203.65 180 Note: This single command could not be executed successfully if there are four Syslog servers to be set already.

  • Page 55: Reset To Factory Default Setting / Recover From A Lost Password

    Reset to Factory Default Setting / Recover from a Lost Password To reset the CyberPower Remote Management Card to its factory default setting (including web log-in user name and password), please following these steps: RESET JUMPER RMCARD400/401 1. Remove the card from the UPS without turning the UPS off.

  • Page 56: Rmcard Firmware Upgrade

    - cpsrm4safw_XXX Note: To ensure keeping RMCARD firmware up to date, please visit CyberPower website every 3 months to see if there is any updated firmware version available. Note: Please do not turn the UPS off when processing the Firmware upgrade.
  • Page 57 Method 2: Using Power Device Network Utility 2 Install the CyberPower Power Device Network Utility 2 available for download at www. CyberPower.com. 1. After installation completes, run the Device Network Utility 2. The main window of the Power Device Network Utility 2 program is shown in Figure 5.
  • Page 58 6. If the firmware upgrade is implemented, you will see the Result in the main window, as shown in Figure 7. Figure 7. Firmware upgrade success in the main window. Method 3: Using Secure Copy (SCP) command Use the following steps to update firmware via SCP. For Windows Users: 1.
  • Page 59 For Linux, MacOS and Unix Users: 1. Install the related distribution of an SSH or SCP client, for example Openssh client. 2. Open the Terminal and change the path to where the firmware file is saved. 3. Enter the following Command to perform firmware update: scp <filename>...

  • Page 60: Save And Restore Configuration Settings

    3. If the firmware upgrade is implemented, you will see the Result in the main window, as shown in Figure 9. Figure 9. Firmware upgrade success in the main window. Save and Restore Configuration Settings Method 1: Using Web Interface You can easily save and restore the device configuration to your local PC on [System->About] Figure 10.
  • Page 61 Method 2: Using Secure Copy (SCP) command Use the following steps to restore configuration via SCP. For Windows Users: 1. Download any PuTTY Secure Copy client (PSCP) utility. 2. Save the configuration file and the PSCP Utility in the same folder. 3.
  • Page 62 4. After executing the command, a message may appear asking if you trust the host. To continue type " y 5. On the next screen enter the RMCARD password. Please wait until the progress indicator displays 100%. The system will automatically log out and reboot after the transfer is complete.

  • Page 63: Troubleshooting

    ► Ensure the network connection is good. 2. Ensure the PC being used is on the same local network subnet as the CyberPower device you are trying to communicate with. 3. Ensure the Jumper on the Reset Pin is correctly installed.

  • Page 64: Conformance Approvals

    Conformance Approvals FCC Warning This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

  • Page 65: Ip Address Identification For Cyberpower Remote Management Card

    The same address cannot be used twice. In order to assign an IP address to the CyberPower Remote Management Card, you must determine the range of the available IP addresses, and then choose an unused IP address to assign to the Remote Management Card.
  • Page 66 Addre would like to set is 192.168.20.240. If the response is presented as below, the IP address is most likely not used and may be available for the CyberPower Remote Management Card. Pinging 192.168.20.240 with 32 bytes of data: Request timed out.

  • Page 67: How To Configure A Rmcard User Account In Authentication Servers

    Appendix 2: How to Configure a RMCARD User Account in Authentication Servers RADIUS 1. Add a new attribute to RADIUS Dictionary as the Cyber vendor: 3808 Vendor 2. Add two new specific attributes to RADIUS server interface under the vendor: (1) Cyber-Service-Type (integer variable) Cyber-Service-Type can accept three integer parameter values: Administrator...

  • Page 68: Appendix 3: Ups Firmware Upgrade

    Use the following steps to upgrade the firmware via FTP: 1. Turn off the UPS. 2. Extract the update file to 3. Open a command prompt window 4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt type: (1) ftp (2) ftp > open (3) To [current IP address of RMCARD] [port];...

  • Page 69: Appendix 4: Software Support

    PowerPanel® Business Remote is used to perform a graceful operating system shutdown when protected by a UPS with a remote management card installed. PowerPanel® Business software is available on CyberPower Systems official website. Please visit www. CyberPower.com and go to the software section for free download.

  • Page 70: Appendix 5: How To Update Kernel Version

    RMCARD. There is one file to update in order to upgrade the kernel version. - cpsrkernel_XXX Note: To ensure keeping RMCARD kernel up to date, please visit CyberPower website every 3 months to see if there is any updated kernelversion available.
  • Page 71 1. Download the latest kernel file 2. Extract the downloaded files to 3. Open a command prompt window 4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt type: ftp> open To [current IP address of RMCARD] [port]; EX: To 192.168.22.126 21...
  • Page 72 Cyber Power Systems, Inc. www.cyberpower.com For USA and Canada: 4241 12th Ave East, Suite 400 Shakopee, MN 55379 Toll-free: (877) 297-6937 For all other regions: Please visit our website for local contact information. Copyright © 2023 Cyber Power Systems, Inc. All rights reserved.

This manual is also suitable for:

Rmcard401

Table of Contents