Table of Contents
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Table of Contents
Related Manuals for Poly Rove
Summary of Contents for Poly Rove
- Page 1 Poly Rove DECT IP Phone User Guide 8.0.5 | April 2023 | 3725-34052-001A...
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Page 2: Table Of Contents
Before You Begin ......................................5 Audience, Purpose, and Required Skills ............................... 5 Related Poly and Partner Resources ..............................5 Getting Started with Poly Rove DECT IP Phones ........................... 6 Poly Rove DECT IP Phone Hardware Overview ..........................6 Rove 20 Wireless Handset ................................. 6 Rove 30 and Rove 40 Wireless Handsets ............................ - Page 3 Edit the Name of a Paired Bluetooth Device ............................28 View Information for Paired Bluetooth Devices ..........................28 Remove Bluetooth Devices ...................................28 Poly Rove DECT IP Phone Settings ................................30 Set the Time and Date Format ................................30 Set the Display Language ..................................30 Assign LED Indicators .....................................
- Page 4 Find the Phone's Serial Number ................................39 Find the Base Station or Repeater's Serial Number ........................39 Wireless Handset Range ..................................39 Check the Wireless Handset Signal Strength ..........................39 Support ..........................................41...
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Page 5: Before You Begin
Before You Begin This guide contains overview information, procedures, and references you can use to perform tasks with your Poly Rove DECT IP phone. This user guide covers the DECT IP phone models listed below: • Poly Rove 20 wireless handset •... -
Page 6: Getting Started With Poly Rove Dect Ip Phones
Getting Started with Poly Rove DECT IP Phones Poly Rove DECT IP phones are standalone IP-based wireless phones that enable you to manage calls while you’re away from your desk. Poly Rove DECT IP Phone Hardware Overview The following figures and tables provide information about hardware features available on your phone. - Page 7 The Up and Down navigation keys are assigned shortcuts for adjusting the ringer volume. Press and hold the Select key to invoke Push-To-Talk if enabled. (Poly Rove 20 only) Speakerphone key Place or answer a call using the wireless handset speakerphone and switch between the speakerphone and the earpiece during a call.
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Page 8: Rove 30 And Rove 40 Wireless Handsets
Rove 30 and Rove 40 Wireless Handsets The following figure displays the hardware features on Rove 30 and Rove 40 wireless handsets. The table lists each numbered feature shown in the figure. Figure 2: Rove 30 and Rove 40 Wireless Handsets' Hardware Features... -
Page 9: Poly Rove Status Indicators
3.5 mm Headset port Connect a 3.5 mm headset to the port. Speaker Provides ringer and speakerphone audio output. Poly Rove Status Indicators Poly Rove DECT IP phones have LED indicators that indicate the status of the different phone components. - Page 10 Powered on, but has poor signal quality Blinking orange Searching for IP address Poly Rove Repeaters have two states of LED indicators: • Not registered to a base station or repeater • Registered to a base station or repeater Poly Rove Repeater Status Indicators - Not Registered...
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Page 11: Access The Home Screen
• Sync: source base station/repeater not found (Manual mode) • Timeout during Radio fixed Part Number (RPN) allocation because of a busy base station or repeater Poly Rove Repeater Status Indicators - Registered LED Indicator Status No indicator Powered off Solid red Error condition;... -
Page 12: Entering Information Using The Dialpad
• To turn on the phone, press and hold the End key again until the handset powers on. Entering Information Using the Dialpad You can use the dialpad on the Poly Rove wireless handsets to enter and edit information in text or numerical fields. The following table describes how to enter different types of information. -
Page 13: Users With Limited Mobility
Emergency button (Poly Rove 40 only) The Poly Rove 40 wireless handset has a large, brightly colored emergency button that you can press to sound an alarm or call an emergency service. -
Page 14: Audio Calls
Audio Calls Poly Rove DECT IP phones support up to ten concurrent calls per base station and can make or answer a maximum of two calls. Placing Calls You can place a call using the default line or an alternate line. -
Page 15: Call A Contact Using Speed Dial
• Press Menu > Contacts 2 Choose a contact and select Call. Call a Contact Using Speed Dial You can quickly call contacts from the wireless handset using speed dial. Save the contact as a speed dial entry. Task » Do one of the following: •... -
Page 16: Answering Calls
4 Resume the held call. Answering Calls When you get an incoming call on a Poly Rove DECT IP phone, you can choose to answer the call in various ways. Answer an Incoming Call Answer an incoming call from the wireless handset. -
Page 17: Switch Between Calls
When you park a call, you can put the call on hold and resume it on another wireless handset. You can park a Rove call in a parking lot on your service provider’s network. You can retrieve a parked call on a wireless handset by entering a dedicated retrieval code. -
Page 18: Retrieve A Call Parked On An Extension
• For Rove 30 or Rove 40 handsets, press the L1-L4 line key that is red. • For Rove 20 handsets, press the L1-L4 line key that has a P icon over the line key displayed on the screen. Then press the middle softkey. -
Page 19: Set An Incoming Call To Silent
5 Select Back to return to the Home screen. Quickly Place an Emergency Call Poly Rove 40 wireless handsets have an emergency button that you can press to quickly call an emergency service, such as 911 or on-site security. Depending on how your administrator configures the handset, the button may also sound an alarm when pressed or there may be a slight delay before the call is placed. - Page 20 If configured by your system administrator, a warning displays on screen when you press the Emergency button, and you have the option to cancel the alarm before the action is initiated. Task » Press Cancel.
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Page 21: Conference Calls
Conference Calls You can initiate audio conference calls with various contacts on Poly phones. When you initiate a conference call, you can manage conference participants, join calls into a conference, or split your conference into individual calls. Initiate a Conference Call Initiate a conference call with up to two contacts. -
Page 22: Shared Lines
Shared Lines If there’s a shared line for more than one Poly Rove wireless handset, any of the handsets can receive an incoming call on the line, barge in on other calls, and pick up a held call. This feature is only available for lines registered with services that support shared lines. -
Page 23: Push-To-Talk
The Push-To-Talk (PTT) feature enables you to transmit audio and listen to replies much like a walkie-talkie. Important: The PTT feature is implemented at the handset level only on Poly Rove phones. It's independent of any service providers' PTT features. -
Page 24: Call Lists And Directories
Call Lists and Directories You can access your contact directory, enterprise directory, and call lists on your Poly Rove wireless handset. Call Lists Call lists maintain a log of incoming and outgoing calls on the Poly Rove handset. Poly Rove wireless handsets store up to 50 call entries in the call lists. -
Page 25: Speed Dial
Speed Dial You can assign a directory entry to a speed dial entry to quickly call a contact from the wireless handset. Add a Speed Dial Entry You can add up to eight contacts as speed dial entries on the wireless handset. If you aren't using the line keys for other features such as enhanced call park, you can also use them as speed dial keys. -
Page 26: Edit A Contact In The Contact Directory
Task 1 On the wireless handsets, do one of the following: • Select Calls. • Select Menu > Calls 2 Choose a contact and select Options 3 Select Append to contact, then choose an existing contact. 4 Choose a category for the number, select Save, and select Yes. Edit a Contact in the Contact Directory After you add a contact to the contact directory, update the contact’s information. - Page 27 3 Optional: If your system is configured for Cisco BroadWorks directories, select the desired Cisco BroadWorks directory. The default BroadWorks options include the following directories, but your service provider might use different names: • Enterprise • Enterprisecommon • Group • Groupcommon •...
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Page 28: Connecting Bluetooth Devices
4 Press the Clear softkey to delete the current device name, then use the dialpad to enter a new device name. 5 Select Save. View Information for Paired Bluetooth Devices You can view the status, name, and MAC address for your paired bluetooth devices on the Poly Rove 40 wireless handset. Task 1 Go to Settings > Bluetooth. - Page 29 • Select Options > Delete All, then select Yes.
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Page 30: Poly Rove Dect Ip Phone Settings
Poly Rove DECT IP Phone Settings You can configure phone settings and personalize your Poly Rove wireless handset. Set the Time and Date Format You can choose how the time and date display on the wireless handset. Task 1 Select Menu >... -
Page 31: Set The Screen Saver Display
• On the Rove 20 handset, when the phone is idle you can adjust the ringer volume with the navigation keys. • On the Rove 30 or Rove 40 handset, when the phone is idle you can adjust the ringer volume with the volume keys. -
Page 32: Change Alert Tone
• To mute or unmute the microphone on a Rove 20 handset, press and hold the Mute softkey. • To mute or unmute the microphone on a Rove 30 or a Rove 40 handset, press and hold the Mute button on the... -
Page 33: Change The Key Sound
4 Press the Back softkey to return to the Home screen. Enable and Disable Coverage Warning You can turn on or off the alert that sounds when your Rove handset is out of range of the base station. Task 1 Select Menu >... -
Page 34: Connect And Configure A Wired Headset
1 Connect a wired headset to the 3.5 mm port on your Rove handset. The handset recognizes the headset and uses it for audio on calls. 2 Optional: If your headset is one of the following Poly devices, then you can optimize the audio for your handset. • Poly Blackwire 3300 •... -
Page 35: Reset A Line Key
Reset a Line Key You can reset a line key to add a new function or remove a shortcut. Task 1 Go to Menu > Settings. 2 Select Line Keys, then select a line key option. 3 Select Toggle. 4 Optional: Select Back if you want to reset any other line keys. 5 Select Back to return to the Home screen. - Page 36 2 Enter your four-digit PIN and select OK. The phone unlocks and the returns to the Home screen.
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Page 37: Maintaining Poly Rove Dect Ip Phones
6 Let the phone and accessories air-dry completely before reconnecting any cables. On a Rove 30 or Rove 40 handset, when the time on the sanitizing timer is up, the handset shows a green LED. The message Handset Sanitized is displayed on the home screen. Pressing any key or moving the phone on or off the cradle will remove the message. -
Page 38: Reset Wireless Handset Settings
• Do one of the following: • Remove and then reinsert the handset battery. The handset restarts and restores connection with the base station. • Press and hold the End key until the handset powers off. Then press and hold the End key again until the handset powers on. -
Page 39: Troubleshooting
Task » Do one of the following: • For your Rove base station or your Rove R8 repeater, you can locate the serial number on the label on the rear of the device. The label is behind the power socket. - Page 40 If the signal strength is -85 dBm to 0 dBm (fair to good range) and you still want to improve the signal, restart the handset.
- Page 41 Poly Worldwide Headquarters 345 Encinal Street Santa Cruz, CA 95060 United States © 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. DECT is a trademark of ETSI. All trademarks are the property of their respective owners.
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