Poly Rove 30, Rove 40 Manual

Also See for Rove 30:

Quick manual (3 pages)

Quick start manual (2 pages)

Get to know (2 pages)

Table of Contents

Contents

1 Get to know your product
2 Quick Reference Guide for the Product
3 Register for My Account
4 Download the Comcast Business App
5 Documents / Resources
- 5.1 References
- 5.2 Download manual

Poly Rove 30, Rove 40 Manual

Get to know your product

All phone features (except Alarm button) are identical for both models.

Status Indicators \| LED Indicator (located near speaker of wireless handset)
Green	Voice message	Red	Missed call
Yellow	Low battery	Flashing red and green	Software update

Quick Reference Guide for the Product

Place calls \| Your default line will be used when placing a call.	To place a call, do one of the following: Enter your contact's phone number Select a contact from the directory Select a contact from the recent calls list Select a message from the Messages list Press Call
Answer calls \| You can choose to answer the call in various ways.	Answer an incoming call From the wireless handset, do one of the following: Select Call Press the Speakerphone button
	Answer an incoming call during a call When you receive an incoming call during an active call, a tone plays. To answer the call: Select Call Or press the Speakerphone button (the first call goes on hold automatically).
End a call \| You can end an active call at any time.	To end an active call do one of the following: Select End Place the wireless handset in its cradle
Hold and resume calls \| When you are on a call, you can place an active call on hold and resume the call.	To put a call on hold: Select Options > Hold, or Select (middle Soft Key)
	To resume a call: Select Options > Resume, or Select (middle Soft Key)
Switch between calls \| You can switch between calls when you have at least one active and one held call.	With one active call and a held call, press the Swap Soft Key to the far right of the handset, beneath the screen.
Transfer calls \| You can transfer a call to another user/extension, to a directory contact, or to a designated phone number.	Transfer a call Transfer a call to another recipient or resume the call on another handset: During a call, select Options > Transfer Enter a number or select a contact from the directory or the recent calls list Select Call When the recipient answers, speak with them and then select Options > Transfer again to complete the transfer
	Blind transfer Transfer a call without speaking with the recipient first: During a call, select Options > Blind Transfer Dial a phone number or select a contact from the directory or the Recent Calls list Select Transfer Once the recipient answers, the call will be transferred
Using the alarm button (Rove 40 only) \| You can use the handset's alarm button to quickly call a pre-defined number.	To place an alarm call: Press and hold the Alarm button for 5 seconds. Depending how your administrator configures the handset, the button may also sound an alarm when pressed, or there may be a slight delay before the call is placed. Check with your administrator for exact feature configurations. To cancel an alarm call: If pressed in error or no longer needed: Press Cancel If configured by your system administrator, a warning displays on screen when you press the Alarm button, giving you the option to cancel the alarm before the action is initiated.
Accessing voicemail messages \| Access and listen to new voicemail messages from the wireless handset.	To access voicemail messages: Go to Menu > Messages Select Message Center Choose a line, then press Select; the wireless handset accesses the Message Center, and you can listen to new voicemail messages
Placing intercom calls \| Intercom calls enable you to place a call to a contact which they can answer automatically if they are not on an active call.	To place an intercom call: Go to Menu > Intercom, then choose the wireless handset you want to connect with Do one of the following: Press the Speakerphone button Select Call Select OK When you're done speaking, select End
	To place an intercom call during an active call: Options > Hold Select New Call > Intercom, then choose the wireless handset you want to connect with When you're done with your message, select End Resume the held call
Troubleshooting to check signal strength	If you are experiencing signal issues, check the signal strength: On the handset, select Menu then press 47 Select a base station The signal strength displays next to the RSSI as shown: If the signal strength is -85 dBm to 0 dBm (fair to good range) and you still have signal issues, restart the handset to see if that improves the signal.

Register for My Account

Register for My Account at business.comcast.com/myaccount
My Account offers instant access to your Comcast Business services. Simple, convenient and secure, it lets you manage and personalize the features that keep your business going strong. Check your call history and voicemail, set up speed dials, manage privacy settings – plus so much more! Once they register, the Primary Manager on the account can assign users with varying levels of permissions. Users will receive an email invitation to register for My Account once they've been assigned by the Primary Manager.

Download the Comcast Business App

Quick and convenient, the Comcast Business App is your one-stop shop for seamless access to your Comcast Business Voice services, right in the palm of your hand – no desktop required. Download it from the App Store or Google Play, and sign in using your My Account username and password.
Using the Comcast Business App

Have questions?
Go to business.comcast.com/phonehelp to access help documents, videos, and the Help & Support Forum. You can also call us 24/7 at 800-741-4141.