Light Path Diagnostics; General Problem Determination Procedures; Resolving Suspected Power Problems - Lenovo ThinkSystem SR645 Maintenance Manual

For more information about accessing the Lenovo XClarity Controller event log, see:
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/event_log.html

Light path diagnostics

Light path diagnostics is a system of LEDs on various external and internal components of the server that
leads you to the failed component. When an error occurs, LEDs are lit on the front I/O assembly, the rear
panel, the system board, and the failed component. By viewing the following LEDs, you can often identify the
system and device status and diagnose problems.
• Front view
• Diagnostics panel
• LCD diagnostics panel/handset
• Rear view LEDs
• System board LEDs

General problem determination procedures

Use the information in this section to resolve problems if the event log does not contain specific errors or the
server is inoperative.
If you are not sure about the cause of a problem and the power supplies are working correctly, complete the
following steps to attempt to resolve the problem:
1. Power off the server.
2. Make sure that the server is cabled correctly.
3. Remove or disconnect the following devices, one at a time, until you find the failure. Power on and
configure the server each time you remove or disconnect a device.
• Any external devices.
• Surge-suppressor device (on the server).
• Printer, mouse, and non-Lenovo devices.
• Each adapter.
• Hard disk drives.
• Memory modules until you reach the minimum configuration that is supported for the server.
Note: The minimum configuration required for the server to start is one processor and one 2 GB DIMM.
4. Power on the server.
If the problem is solved when you remove an adapter from the server, but the problem recurs when you
install the same adapter again, suspect the adapter. If the problem recurs when you replace the adapter with
a different one, try a different PCIe slot.
If the problem appears to be a networking problem and the server passes all system tests, suspect a network
cabling problem that is external to the server.

Resolving suspected power problems

Power problems can be difficult to solve. For example, a short circuit can exist anywhere on any of the power
distribution buses. Usually, a short circuit will cause the power subsystem to shut down because of an
overcurrent condition.
Complete the following steps to diagnose and resolve a suspected power problem.
ThinkSystem SR645 Maintenance Manual
244