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SCOUT
OWNER'S MANUAL

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Questions and answers

Lewis Wade
May 23, 2025

Need charging cord for Scout 3(the one that charges the battery) round 3

1 comments:
Mr. Anderson
May 25, 2025

The charging cord for the Drive Scout 3 is a 24-volt power supply with a 3-pin male XLR connector. It has an output of 2 amps, includes a charging indicator LED, and features automatic shut-off when charging is complete.

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Marina Malana
April 16, 2025

The battery of my scooter was discharged after being idle for so long. When I tried to recharge it, it wouldn’t. What is the problem?

1 comments:
Mr. Anderson
May 9, 2025

If a Drive Scout scooter battery has been idle for over 6 months and will not recharge, the likely issue is that the batteries have discharged below 11 volts each (or 22 volts total for both). At this low voltage, they are likely damaged and need replacement.

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Roberta Anne Anne Newman
April 7, 2025

where does battery go and how much

1 comments:
Mr. Anderson
April 9, 2025

The battery for the Drive Scout goes into a battery box that connects via a charging port and breaker reset switch at the front. The wiring includes red and black cables that connect to the positive and negative terminals of each 12-volt battery. The price of the replacement 22Ah battery box is not explicitly stated in the provided context.

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Wayne Leavy
March 7, 2025

How do I know when battery is fully charged

User image 67cb1dcb9f1c4
1 comments:
Mr. Anderson
May 14, 2025

You can tell the battery of the Drive Scout is fully charged when the charger shows a green light. While it is charging, the charger will show a red or orange light.

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carole williams
March 4, 2025

key replacement for scout model hx5-9jp

1 comments:
Mr. Anderson
May 14, 2025

The replacement key fits only specific models: Bobcat 3 (not Bobcat X3), Bobcat 4 (not Bobcat X4), Spitfire Scout 3, Scout 3 DLX, Spitfire Scout 4, Scout 4 DLX, Scout 3 DST, and Scout 4 DST.

Since the Drive Scout model HX5-9JP is not listed, it is not confirmed that the replacement key is compatible. Therefore, you should contact the manufacturer or parts supplier to find the correct key for model HX5-9JP.

This answer is automatically generated

Susan
June 7, 2025

My scout4 is giving a trouble signal of 8 beeps. New fully charged batteries

Sarah Bramham
May 1, 2025

My scooter is fully charged but won't drive the horn works what am I doing wrong . The lever at back is in drive mode.

Summary of Contents for Drive Scout

  • Page 1 SCOUT OWNER’S MANUAL...
  • Page 2: Table Of Contents

    SAFETY NOTICES III. SAFETY GUIDELINES EMI & RFI INFORMATION PARTS SETUP VII. COMFORT ADJUSTMENTS VIII. ASSEMBLY & DISASSEMBLY OPERATION BATTERIES & CHARGING INSPECTION & MAINTENANCE XII. BASIC TROUBLESHOOTING XIII. SPECIFICATIONS XIV. LIMITED WARRANTY XV. ACCESSORIES Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 3: Preface

    The manufacturer disclaims all responsibilities for any personal injury or property damage which may occur as a result of improper or unsafe use of this product. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 4: Safety Notices

     Always make sure the power is turned off when getting in and out of the scooter.  Always make sure freewheel levers are in the drive position before getting in or out of the scooter.  Do not put the scooter in freewheel when on an incline or decline.
  • Page 5 Do not stand on the foot board.  Keep your hands and feet away from moving parts while driving.  Be aware of loose fitting clothes that can become caught in the drive wheels.  Do not connect an extension cord to the battery charger. ...
  • Page 6: Safety Guidelines

    MODIFICATIONS Do not modify, remove, disable, or add any parts, features, or functions on your scooter. Drive Medical offers a wide variety of accessories for your scooter to help accommodate your needs. WARNING – Do not modify your scooter in any way; doing so will void the warranty.
  • Page 7 WARNING – Never put the scooter in freewheel model while on an incline. WARNING – Drive your scooter straight up or down an incline, never backwards. Erratic movements, or back and forth patterns may increase the chance of tipping.
  • Page 8 Disengaged, or “freewheel” mode, releases the locking mechanism on the gearbox allowing the scooter to roll freely with or without power. Engaged, or “drive” mode, secures the locking mechanism on the gearbox preventing the scooter from rolling freely. WARNING – Never attempt to personally put your scooter in freewheel mode while seated in the unit.
  • Page 9 OUTDOOR OPERATION & INCLEMENT WEATHER PRECAUTIONS While your scooter is purposed for in-home use to assist you in daily living activities; Drive Medical understands there are times you need to operate the scooter outdoors, and has designed it to perform superbly on level outdoor surfaces.
  • Page 10 Reduce the forward speed just before the front wheels come in contact with the obstacle, and remain at the reduced speed until scooter has cleared the obstacle, and then you may increase the forward speed. CORRECT INCORRECT APPROACH: APPROACH: Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 11 WARNING – Do not sit in your scooter while in a moving vehicle. POSITIONING BELT (OPTIONAL) A safety belt may be included with your scooter. Your authorized Drive Medical Provider, assistive technology therapist, or healthcare professional are responsible for determining your requirement for a safety belt to operate your scooter safely. Once determined, securely fasten the safety belt.
  • Page 12 ATTENTION – Be aware of your own physical limitations when familiarizing yourself with the scooter. ATTENTION – Be aware of precautions, warnings, and safety issues when taking prescribed or over-the-counter drugs while operating your scooter. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 13: Emi & Rfi Information

    WARNING – Be aware of nearby transmitters, such as radio or television stations, and avoid close proximity. WARNING – If you experience unintended movement or brake release occurs, power off as soon as it is safe. Please report EMI incidents to Drive Medical. Scout Owner’s Manual www.drivemedical.com...
  • Page 14: Parts

    6. Tiller Adjustment Knob 7. Front Wheel Lock 8. Seat Swivel & Release Lever 9. Seat Post 10. Battery Pack 11. Charge Port 12. Circuit Breaker 13. Footboard 14. Accessory Post 15. Freewheel Lever 16. Anti-tip Wheels Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 15 1. Battery Indicator 2. Horn Button 3. Speed Dial 4. Throttle 5. Key Switch 6. Key 7. Diagnostic Light (the red light on the battery indicator will also display flash codes when a problem exists) Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 16: Setup

    Step 3: While lifting up on the seat release lever, place the seat onto the seat post. Release the lever and rotate the seat until it locks into place. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 17 Step 7: Fully charge the scooter by inserting the round charger connector into the battery charging terminal on the battery pack, and then insert the 3-pronged plug into a standard electrical outlet. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 18 Optional: Your scooter comes with interchangeable shrouds, allowing you to customize your scooter to your liking. The Scout comes with the red shrouds installed, and a spare set of blue shrouds included in the box. The shrouds can be interchanged by hand, or using a small pry tool.
  • Page 19 VI. SETUP Rear Shroud Replacement: Reach underneath the rear shroud, and gently push up on the color panel until it releases from the scooter. The new panel will snap into place. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 20: Comfort Adjustments

    Adjust the seat post to the desired height, and reinstall the nut and bolt removed. Be sure the nut and bolt are tightened securely to reduce vibrations, and improve stability. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 21 The angle of the tiller can be adjusted to multiple positions to suit each user. Loosen the knob on the right side of the tiller, reposition the tiller as necessary, and tighten the knob to secure the tiller in place. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 22: Assembly & Disassembly

    180° to allow for removal of the battery pack. Step 3: Loosen the tiller angle adjustment knob, and drop the tiller to its lowest position. Tighten the angle adjustment knob to secure the tiller in place. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 23 Assembly: Step 1: Line up the front and rear sections of the base. Lift up on the connecting handle, and slowly lower the front and rear sections until the two lock together. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 24 Step 4: While lifting up on the seat release lever, place the seat onto the seat post. Release the lever and rotate the seat until it locks into place. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 25: Operation

    Rotate the speed knob to the lowest speed setting. Engage the throttle, and begin steering to drive forward, backward, left or right. If you want to stop the scooter, release the throttle and it will automatically return to the center position to stop the unit.
  • Page 26: Batteries & Charging

    SUGGESTION – Anytime the battery pack is removed from the base of the scooter for charging or replacing batteries, DO NOT drop the battery pack onto the connection block. This may cause damage to your scooter. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 27 SUGGESTION – When transporting your scooter on public transportation contact your carrier’s ticket counter in advance to determine their specific requirements. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 28: Inspection & Maintenance

    Your scooter is an advanced mobility device, and with the correct routine maintenance you can ensure years of maximum use. While some of the maintenance can be done by yourself, you may need assistance from an authorized Drive Medical provider. If you have any doubts, contact your authorized Drive Medical provider.
  • Page 29 WARNING – Never hose off your scooter or expose it to direct contact with water. WARNING – Never use any chemicals on the upholstery of your seat, this may cause the seat to dry out and crack. Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...
  • Page 30 Drive Medical provider for information on proper disposal. CONTACTING YOUR AUTHORIZED DRIVE MEDICAL PROVIDER The following conditions may indicate a serious problem with your scooter. Contact your authorized Drive Medical provider if one of the following conditions occurs:  Motor or gearbox noise ...
  • Page 31 Check the entire scooter and clean any mud, dirt, hair, food, drink, etc. on the unit SUGGESTION – Once a year take your scooter to an authorized Drive Medical provider for inspection and maintenance. Scout Owner’s Manual www.drivemedical.com...
  • Page 32: Basic Troubleshooting

    Charge the battery pack. Main Fault Contact your authorized Drive Medical provider. Brake Fault Engage the freewheel lever to “drive” mode. Make sure the throttle is in the rest or neutral Throttle Fault position when powering on. Check connections to the battery & charge the Battery Fault battery pack if necessary.
  • Page 33: Specifications

    Country of Origin: Vietnam * Speed and range vary with user weight, type of terrain, battery charge and condition The information contained herein is correct at the time of publication; Drive Medical reserves the right to alter specifications without prior notice.
  • Page 34: Limited Warranty

    ADDITIONAL COMPONENTS Items not mentioned or listed are covered at the discretion of Drive Medical. Any accessories, standard or optional, supplied by Drive Medical, are covered for a period of one year from the date of purchase with the particular unit.
  • Page 35 REPLACEMENT PARTS WARRANTY Some states do not allow limitations on how long an implied warranty lasts or do Parts that are supplied by Drive Medical as replacements to warranted parts will be not allow the exclusion or limitation of warranted for a period of time equal to the incidental, punitive, special and remainder of the original part’s warranty...
  • Page 36: Accessories

    XV. ACCESSORIES Add functionality and convenience to your Drive scooter with these options and accessories. Contact your authorized Drive Medical provider or visit www.drivemedical.com for more information. Dust Cover Trailer Oxygen Tank Holder Crutch/Cane Holder Part#: AZ1000 Part#: AT1000 Part#: SF8010...
  • Page 37 Drive Medical Design & Manufacturing 99 Seaview Boulevard Port Washington, NY Tel: (516) 998-4600 Fax: (516) 566-2043 www.drivemedical.com Scout Owner’s Manual www.drivemedical.com REV6.3.20.17...

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