Appen Dix 2 - Troubleshooting - Concord Camera Eye-Q 2133z User Manual

Concord camera user's guide digital camera eye-q 2133z
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Appendix 2
Problem
Possi le cause
The camera
The cam
has no power.
turned o
The bat
discharg
The bat
inserted incorrectly.
The camera
Ensure t
won't take a
Camera
picture.
indicator is on and
not fla
Is the camera
connect
compute
The flash
Is the flash on?
doesn't work.
T e bat
be weak.
The images
The camera or
are blurry.
subjec
when t
taken
The computer
The camera was
does not
connected to a
recognize the
personal computer
camera
by USB before
installing software.
– Troubleshooting
b
era is
ff.
teries are
ed.
teries are
he green
Ready LED
sh
ing.
ed to a
r?
h
teries may
t
was moving
h
e shot was
.
Solution
Press the power button to turn the camera ON.
Replace the batteries with fresh ones. Refer to
Inserting Batteries.
Check
the battery orientation. Refer to Inserting the
Batteries.
If the light is flashing, wait until it emits a ste
before taking a picture. The camera may be waiting
for the flash to charge.
The c
amera's buttons are not functional when
connected to a PC. Disconnect the camera to take
more pictures.
Ensure the flash is set to auto or always on. Refer to
Setting the Flash.
If the batteries are too wea
to recharge. Turn the camera off and wait a few
seconds before turning it back on. If this doesn't
work, replace the batteries.
Hold the camera steady or put it on a tripod to take
pictures.
Connect the camera to the computer with the USB
cable. Select [My computer] > [Control panel] >
[System] > [Device manager]. From [other devices]
delete [Composite USB device] or [unknown device].
Disconnect the camera from the computer, install the
software, and then reconnect the camera.
ady light
k, the flash will be unable
53

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