For additional support, contact the Velotric technical support team through help@velotricbike.com .
Please include the following information when contacting Velotric.
■ Owner name
■ Contact information
■ Order number
■ Purchase channel
■ Product model
■ Frame number (bottom bracket)
■ Brief description of the issue
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WARRANTY POLICY
Limited Warranty Terms
This Limited Warranty Does Not Cover
Shipping Damage
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