Robustel Eddy Wireless GoRugged M1000 Pro V2 User Manual

Robustel Eddy Wireless GoRugged M1000 Pro V2 User Manual

Dual sim industrial serial to cellular for gsm/gprs/edge/umts networks
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Robustel GoRugged M1000 Pro V2
Dual SIM Industrial Serial to Cellular Gateway
For GSM/GPRS/EDGE/UMTS Networks
User Guide
Document Name:
Firmware:
M1000 Pro V2 Configurator: 1.0.8
Date:
Status:
Doc ID:
User Guide
1.0.8
2012-11-23
/
Confidential
RT_M1000_Pro V2_v01.00
www.robustel.com

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Summary of Contents for Robustel Eddy Wireless GoRugged M1000 Pro V2

  • Page 1 Robustel GoRugged M1000 Pro V2 Dual SIM Industrial Serial to Cellular Gateway For GSM/GPRS/EDGE/UMTS Networks User Guide Document Name: User Guide Firmware: 1.0.8 M1000 Pro V2 Configurator: 1.0.8 Date: 2012-11-23 Status: Confidential Doc ID: RT_M1000_Pro V2_v01.00 www.robustel.com...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 Pro V2 User Guide  Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.  Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
  • Page 5 Robustel GoRugged M1000 Pro V2 User Guide Regulatory and Type Approval Information Table 1: Directives Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 Pro V2 User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Firmware Version Details 2012-11-23 1.00 First Release RT_M1000 Pro V2_UG_v01.00 23.11.2012...
  • Page 7: Table Of Contents

    Robustel GoRugged M1000 Pro V2 User Guide Contents Chapter 1. Product Concept ........................... 8 Overview .............................. 8 Packing List ............................8 Key Features ............................10 Specifications ............................11 Dimensions ............................12 Selection and Ordering Data........................ 12 Chapter 2. Installation ............................13 Overview ............................
  • Page 8 Robustel GoRugged M1000 Pro V2 User Guide 4.2.4 Virtual COM Mode ........................46 Chapter 5. Appendix ............................47 Factory Settings........................... 47 Troubleshooting ..........................47 5.2.1 The modem’s LED does not light: ....................47 5.2.2 No connection with modem through serial link ................47 5.2.3...
  • Page 9: Chapter 1. Product Concept

    Robustel GoRugged M1000 Pro V2 User Guide Chapter 1. Product Concept Overview  Robustel GoRugged M1000 Pro V2 is a rugged serial to cellular gateway with dual SIM offering state-of-the-art 2G connectivity for machine to machine (M2M) applications.  Dual SIM redundancy for continuous cellular connections.
  • Page 10 Robustel GoRugged M1000 Pro V2 User Guide  2-pin pluggable terminal block for power connector x1  CD with user guide and configuration utility x1 Note: Please notify your sales representative if any of the above items are missing or damaged.
  • Page 11: Key Features

    Robustel GoRugged M1000 Pro V2 User Guide  35mm Din-Rail mounting kit  AC/DC Power Supply Adapter (12VDC, 1A) x1 Key Features  Dual SIM redundancy for continuous cellular connections.  Auto GPRS/UMTS connect/reconnect (no AT commands required), watchdog for reliable communications.
  • Page 12: Specifications

    Robustel GoRugged M1000 Pro V2 User Guide 1.4 Specifications Cellular Interface  Standards: GSM/GPRS/EDGE  GPRS: max. 86 kbps (DL & UL), class 10  EDGE: max. 236.8 kbps (DL & UL), class 12  UMTS: max. 384 kbps (DL/UL) ...
  • Page 13: Dimensions

    Robustel GoRugged M1000 Pro V2 User Guide 1.5 Dimensions Selection and Ordering Data Please refer to corresponding M1000 Pro V2 datasheet. RT_M1000 Pro V2_UG_v01.00 23.11.2012 12 / 49 Confidential...
  • Page 14: Chapter 2. Installation

    Robustel GoRugged M1000 Pro V2 User Guide Chapter 2. Installation Overview SIM Cover LED Indicators Name Color Function RSSI (3 LEDs) Green Cellular signal strength level Indicating the GPRS/UMTS connection status. GPRS/ UMTS connection established: blinking every 3s GPRS/ UMTS connection alarm: always on Wireless module rebooting and searching GPRS/UMTS network: blinking every 1s Indicating the system status.
  • Page 15: Mounting The Gateway

    Robustel GoRugged M1000 Pro V2 User Guide RSSI LEDs Function None No signal or SIM card not installed properly 1 bar (Only the first LED is on) Weak or insufficient signal (SMS only) 2 bars (The first and the second LED are on)
  • Page 16: Installation The Sim Card

    Robustel GoRugged M1000 Pro V2 User Guide 2.4 Installation the SIM Card Be sure to insert a SIM card before you use the gateway. Note: A SIM card set with PIN code cannot be used normally in the gateway. You need to use DTU Configurator to unlock the PIN code of the SIM card first.
  • Page 17: Connect The External Antenna (Sma Type)

    Robustel GoRugged M1000 Pro V2 User Guide Connect the External Antenna (SMA Type) Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as your GSM operator with impedance of 50ohm, and also connector is secured tightly.
  • Page 18: Grounding The Gateway

    Robustel GoRugged M1000 Pro V2 User Guide Grounding the Gateway Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground connection from the ground screw to the grounding surface prior to connecting devices.
  • Page 19: Chapter 3. Operate The Gateway

    Serial port default parameters: 115200, 8, None, 1 DTU Configurator Overview DTU Configurator is a PC-based configuration software tool for managing and configuring Robustel M1000 Pro V2 gateways. With a full graphics mode and Windows-based environment, even first time users will find it easy to learn how to use this new software tool.
  • Page 20: Management Via Rs-232 Port

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.1 Management via RS-232 port Switch the gateway to “Config Mode”, connect the RS-232 port of the gateway to a host PC, and then power on the gateway. Double click “DTU Configurator.exe” to start the software.
  • Page 21 Robustel GoRugged M1000 Pro V2 User Guide Click on the operation area, you can see the popup window as below: Select “Serial” and the correct COM port which is connecting to the gateway in the drop down boxes. Then click “OK”.
  • Page 22: Management Via Tcp Connection

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.2 Management via TCP connection Double click “DTU Configurator.exe” to start the software. Click on the operation area, you can see the popup window as below: Select “TCP” and the correct mode in the drop down boxes, and enter the local TCP port. If you choose client mode, you need to enter the remote gateway’s IP address.
  • Page 23: Operation Area Introduction

    Robustel GoRugged M1000 Pro V2 User Guide After that you can see the popup windows “Operation Succeed”. 3.2.3 Operation Area Introduction Menu Icon Description File->Exit Exit the DTU Configurator. settings->Communication Set the communication ways of configurator: Serial or TCP. Export the gateway’s current configuration file to your Settings->Export...
  • Page 24: Export And Import Profiles

    Robustel GoRugged M1000 Pro V2 User Guide Connect the DTU Configurator to the gateway, which will Connect use the PC’s local RS-232 port. Disconnect the DTU Configurator to the gateway and Disconnect release the PC’s RS-232 port. Read Read gateway’s current settings.
  • Page 25: Com

    Robustel GoRugged M1000 Pro V2 User Guide 2. Select Import from the Settings menu. Then select a profile. Click on Open. 3. Click “Write” button then it will popup “Import Succeed” windows. 3.2.5 COM This tab allows user to set the parameters of serial com port:...
  • Page 26: Basic

    Robustel GoRugged M1000 Pro V2 User Guide Select from “1200”, “2400”, “4800”, “9600”, “19200”, “38400”, Baud Rate 115200 “57600” and “115200”. Data Bits Select from “7” and “8”. Flow Ctrl Select from “None” and “Hardware”. None Parity Select from “None”, “Odd”, “Even”, “Mark” and “Space”.
  • Page 27: Gprs

    Robustel GoRugged M1000 Pro V2 User Guide Item Description Default Write down the description name of the gateway, such as write Device Name down the gateway installation site name in order to identify each gateway. Password for SMS control, including remote configuration and SMS Control Password remote reading gateway status.
  • Page 28 Robustel GoRugged M1000 Pro V2 User Guide Traditional GPRS gateway can only dialup to internet via external PPP enabled host device such as PC, PLC with built-in PPP protocol. This tab allows user to set GPRS/UMTS and related items for automatic GPRS/UMTS connection:...
  • Page 29: Dual Sim

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.8 Dual SIM This tab allows user to set the SIM cards’ priorities, backup policies and other related parameters. Dual SIM Item Description Default Preferred SIM Set the preferred SIM card from SIM 1 or SIM 2.
  • Page 30: Connection

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.9 Connection This tab allows user to set the TCP/UDP connections and other related parameters. Connection Item Description Default Selected from “TCP Client”, “TCP Server” and “UDP”. TCP Client: Gateway works as TCP client, initiate TCP connection to TCP server, the server Mode address supports both IP and domain name.
  • Page 31 Robustel GoRugged M1000 Pro V2 User Guide Connection Always Online: Gateway will automatically a GPRS/UMTS connection after power on and Control each restarts, this will remain and will be re-established after an interruption. Demand Connect On Demand: After selection this option, user could configure wakeup at preset time, wakeup by Call, wakeup by SMS, wakeup by local serial port data at Wakeup Tab.
  • Page 32: Ddns

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.10 DDNS This tab allows user to set the DDNS server and other related parameters. DDNS Item Description Default Selected from None, dyndns, 3322 and No-IP. Server None: Disable DDNS function. None dyndns, 3322 and No-IP: Corresponding to three DDNS service providers.
  • Page 33: Phone Book

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.11 Phone Book This tab allows user to set the phone numbers and which phone group they are belonged to. Phone Book Item Description Default Phone NO. Input the telephone number. Null Select different phone numbers to include them in the same phone...
  • Page 34 Robustel GoRugged M1000 Pro V2 User Guide Wakeup Item Description Default Tick the Time checkbox to allow gateway automatic connects to Disable Time GPRS/UMTS with preset time schedule every day, support maximum 3 time schedule/day (e.g. 07:00, 11:00 and 23:30 every day).
  • Page 35: Reboot

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.13 Reboot Since cellular network is not as stable as fixed line, M1000 Pro V2 supports various auto reboot function to keep gateway working 24x7 without hang up. Reboot Note: This function is available under both “Config Mode” and “Normal Mode”.
  • Page 36: Modbus

    Robustel GoRugged M1000 Pro V2 User Guide Tick the SMS checkbox to allow gateway auto reboot with incoming Disable specified short message from specified Caller ID (phone number). Specified short message is set at Password item. (e.g. reboot) The Caller ID (phone number) should be specified in Phone Book tab by inputting the phone number and tick SMS Reboot checkbox.
  • Page 37 Robustel GoRugged M1000 Pro V2 User Guide Selected from Slave and Master. Slave Slave: Selected when gateway connect to Modbus slave device with serial COM port. Master: Selected when gateway connect to Modbus Master device Mode with serial COM port.
  • Page 38: Advanced

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.15 Advanced Advanced settings for GPRS/UMTS and IP communications. Advanced Item Description Default Tick to enable. Some TCP servers required Login Request Packet with follow flow: A TCP connection begins with the client opening a TCP/IP socket to the server and sending a Custom Login Request Packet.
  • Page 39 Robustel GoRugged M1000 Pro V2 User Guide When using GPRS/UMTS with a session running most ISPs will monitor the traffic flow, if there is none for a predetermined period of time then it will shut the connection down at Custom...
  • Page 40: Nms

    Robustel GoRugged M1000 Pro V2 User Guide 3.2.16 NMS This tab allows user to set the related parameters of TCP Network Management Item Description Default Enable Tick this checkbox to enable NMS. Disable Non-configurable. Disable Normally, gateway works under TCP server mode for NMS function, Mode but it also can work under TCP client mode.
  • Page 41 Robustel GoRugged M1000 Pro V2 User Guide Update the FW of gateway via serial port or TCP connection. The Null update steps are as bellow: 1. Click “load” button and select the FW file in your computer; Update 2. Click “Start” button to get started, then you can see a process bar;...
  • Page 42: Chapter 4. Typical Applications

    Robustel GoRugged M1000 Pro V2 User Guide Chapter 4. Typical Applications 4.1 Overview Cellular data transmission is an increasingly attractive mechanism for communication with remote, non-permanent or mobile devices. Being able to collect and distribute data virtually anywhere without requiring the limitation of working within specific fixed line networks is a powerful force for efficiency and reliability.
  • Page 43: Typical Applications

    Robustel GoRugged M1000 Pro V2 User Guide 4.2 Typical Applications 4.2.1 TCP Client Mode In TCP Client mode, the gateway can actively establish a TCP connection to a pre-defined host computer when serial data arrives. After the data has been transferred, the gateway can automatically disconnect from the host computer by using the Inactivity time settings.
  • Page 44 Robustel GoRugged M1000 Pro V2 User Guide these parameters of SIM 2. Then click 4. Turn to Connection tap. Select Socket Application Mode as TCP Client. Input remote TCP server’s address and port. Select Connection Control Mode as Always Online or Connect On Demand as your need. Then click 5.
  • Page 45: Tcp Server Mode

    Robustel GoRugged M1000 Pro V2 User Guide 4.2.2 TCP Server Mode In TCP Server mode, the serial port on the gateway is assigned a port number. The host computer initiates contact with the gateway, establishes the connection, and receives data from the serial device.
  • Page 46: Udp Mode

    Robustel GoRugged M1000 Pro V2 User Guide 4. Turn to Connection tap. Select Socket Application Mode as TCP Server. Input local listening port. Select Connection Control Mode as Always Online or Connect On Demand as your need. Then click 5. Turn the gateway back to Normal mode and reboot it.
  • Page 47: Virtual Com Mode

    Robustel GoRugged M1000 Pro V2 User Guide recipient to send an acknowledgement to the sender. UDP does not require this type of verification, making it possible to offer faster delivery. UDP also allows you to unicast data to one IP, or multicast the data to a group of IP addresses.
  • Page 48: Chapter 5. Appendix

    Stop bits = 1 Baud = 115200 bps Flow control = none 5.2 Troubleshooting This section of the document describes possible problems encountered when using the Robustel M1000 Pro V2 and their solutions. 5.2.1 The modem’s LED does not light: ...
  • Page 49: Terms And Abbreviations

    Robustel GoRugged M1000 Pro V2 User Guide  Check if the SIM card balance is enough or not. 5.3 Terms and Abbreviations Abbreviations Description Alternating Current Access Point Name of GPRS/UMTS Service Provider Network Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol...
  • Page 50 Robustel GoRugged M1000 Pro V2 User Guide Personal Communication System, also referred to as GSM 1900 Protocol Data Unit Point-to-point Protocol Personal Identity Number Power Supply Unit Personal Unblocking Key R&TTE Radio and Telecommunication Terminal Equipment Radio Frequency Real Time Clock...

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