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Robustel GoRugged M1000 XP User Manual

Industrial serial to cellular gateway for gsm/gprs/umts networks
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Robustel GoRugged M1000 XP
Industrial Serial to Cellular Gateway
For GSM/GPRS/UMTS Networks

User Guide

Document Name:
Firmware:
M1000 XP Configurator:
Date:
Status:
Doc ID:
User Guide
1.01.00
1.01.00
2016-11-16
Confidential
RT_UG_M1000 XP_v.1.1.3
www.robustel.com

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Summary of Contents for Robustel GoRugged M1000 XP

  • Page 1: User Guide

    Robustel GoRugged M1000 XP Industrial Serial to Cellular Gateway For GSM/GPRS/UMTS Networks User Guide Document Name: User Guide Firmware: 1.01.00 M1000 XP Configurator: 1.01.00 Date: 2016-11-16 Status: Confidential Doc ID: RT_UG_M1000 XP_v.1.1.3 www.robustel.com...
  • Page 2 The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
  • Page 4 Robustel GoRugged M1000 XP User Guide Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.  In case of problem, please contact authorized distributor.  RT_UG_M1000 XP_v.1.1.3 16.11.2016 3 / 62 Confidential...
  • Page 5 Robustel GoRugged M1000 XP User Guide Regulatory and Type Approval Information Table 1: Directives Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and...
  • Page 6 Robustel GoRugged M1000 XP User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Firmware Version Doc Version Details 2013-11-23 1.0.0 V1.0.0 First Release Update Section: Packing List, Install SIM Card, Power Supply...

  • Page 7: Table Of Contents

    Robustel GoRugged M1000 XP User Guide Contents Chapter 1 Product Concept ............................8 Overview ..............................8 Packing List ..............................9 Specifications ............................11 Dimensions ............................... 12 Selection and Ordering Data ........................12 Chapter 2 Installation ..............................13 Overview ..............................13 LED Indicators ............................
  • Page 8 Robustel GoRugged M1000 XP User Guide 4.2.4 Virtual COM Mode ..........................54 Chapter 5 Appendix ..............................56 Factory Settings ............................56 M1000 XP SMS Command for Remote Control ..................56 5.2.1 SMS Commands Structure ........................ 56 5.2.2 SMS Control Steps ..........................56 5.2.3...

  • Page 9: Chapter 1 Product Concept

    Chapter 1 Product Concept 1.1 Overview Robustel GoRugged M1000 XP is a compact design serial to cellular gateway with plastic housing, offering state-of-the-art GSM/GPRS/UMTS connectivity for machine to machine (M2M) applications.  Auto GPRS/UMTS connect or reconnect (no AT commands required).

  • Page 10: Packing List

    Robustel GoRugged M1000 XP User Guide 1.2 Packing List Check your package to make certain it contains the following items:  Robustel GoRugged M1000 XP gateway x1  3.5mm 2-pin pluggable terminal block for power connector x1  CD with user guide and configuration utility x1 Note: Please notify your sales representative if any of the above items are missing or damaged.
  • Page 11 Robustel GoRugged M1000 XP User Guide  Mini USB cable x1  Wall Mounting Kit  35mm Din-Rail mounting kit  AC/DC Power Supply Adapter (12VDC, 1A) x1  DB9 Male to terminal block for serial port The details about the PIN assignment show in the 2.3 PIN assignment section.

  • Page 12: Specifications

    Robustel GoRugged M1000 XP User Guide 1.3 Specifications Cellular Interface  Standards: GSM/GPRS/UMTS  GPRS: max. 86 kbps (DL & UL), class 10  UMTS: max. 384 kbps (DL & UL)  Frequency: GSM 850/900/1800/1900 MHz UMTS 850/1900 MHz or 900/2100 or 850/900/1900/2100 ...

  • Page 13: Dimensions

    Robustel GoRugged M1000 XP User Guide 1.4 Dimensions 1.5 Selection and Ordering Data Input Model No. Description Operating Environment Voltage M1000-XP2GA 1-port RS232, GPRS 850/900/1800/1900 MHZ -40 to 85°C/5 to 95% RH 6 to 18 VDC M1000-XP2GB 1-port RS485, GPRS 850/900/1800/1900 MHZ -40 to 85°C/5 to 95% RH...

  • Page 14: Chapter 2 Installation

    Robustel GoRugged M1000 XP User Guide Chapter 2 Installation 2.1 Overview 2.2 LED Indicators Name Color Status Description Blinking every 0.5s System is booting. Green Blinking every 1s System is running normally but without any GSM/GPRS/UMTS connection. Blinking every 0.5s Wireless re-initialization.

  • Page 15: Pin Assignment

    Robustel GoRugged M1000 XP User Guide Name Color Status Function None Searching for network. Perfect signal quality. Green Blinking every 0.5s Wireless module communication error, no AT command response. Average signal (GSM/GPRS/UMTS connections) RSSI Blinking every 1 s Yellow System is configuring via USB, and DB9 serial port is disabled at the same time Blinking every 0.5 s...

  • Page 16: Install Sim Card

    Robustel GoRugged M1000 XP User Guide 2.5 Install SIM Card Be sure to insert a SIM card before you use the gateway. Note: A SIM card set with PIN code cannot be used normally in the gateway without the correct PIN code.

  • Page 17: Connect The External Antenna (Sma Type)

    Robustel GoRugged M1000 XP User Guide 2.6 Connect the External Antenna (SMA Type) Connect this to an external antenna with SMA male connector. Make sure the antenna is within correct frequency range as your GSM/GPRS/UMTS operator with impedance of 50ohm, and connector is secured tightly.

  • Page 18: Mount The Gateway

    Robustel GoRugged M1000 XP User Guide 2.8 Mount the Gateway Two ways of mounting the Gateway  Wall mounting Use 3 pcs of M3 screw to mount the Gateway on the Wall mounting Kit. And then use 2 pcs of M3 screw to mount the Wall mounting Kit on the wall.

  • Page 19: Power Supply

    Robustel GoRugged M1000 XP User Guide Mount the Gateway on a DIN rail with 3 pcs of M3 screws, and then hang the DIN-Rail on the holder. You need to choose a standard holder. 2.9 Power Supply M1000 XP supports reverse polarity protection, but always refers to the figure above to connect the power adapter correctly.

  • Page 20: Chapter 3 Operate The Gateway

    3.1 M1000 XP Configurator Overview M1000 XP Configurator is a PC-based configuration software tool for managing and configuring Robustel M1000 XP gateways. With a full graphics mode and Windows-based environment, even first time users will find it easy to learn how to use this new software tool.

  • Page 21: Management Via Rs-232/Usb Port

    Robustel GoRugged M1000 XP User Guide please search “Microsoft Visual C++ 2008 Redistributable Package” to download relevant patch and then install the patch. 3.2 Management via RS-232/USB port Connect the RS-232 port or Mini USB port of the gateway to a host PC, and then power on the gateway.

  • Page 22: Management Via Tcp Connection

    Robustel GoRugged M1000 XP User Guide 3.3 Management via TCP connection Double click “M1000 XP Configurator.exe” to start the software. Go to tab “Settings” -> “Communication”. Select “TCP” interface and the correct mode in the drop down boxes, and enter the local TCP port. If you choose client mode, you need to enter the remote gateway’s IP address.

  • Page 23: Operation Area Introduction

    Robustel GoRugged M1000 XP User Guide 3.4 Operation Area Introduction Menu Icon Description File->Exit Exit the M1000 XP Configurator. settings->Communication Set the communication ways of configurator: Serial or TCP. Export the gateway’s current configuration file to your Settings->Export local PC.

  • Page 24: Export And Import Profiles

    Robustel GoRugged M1000 XP User Guide Default Set gateway to default factory settings. Reboot Reboot the gateway. Exit Exit the M1000 XP Configurator. Gateway is not communicating with M1000 XP Disconnecting Configurator. Connecting Gateway is communicating with M1000 XP Configurator.
  • Page 25 Robustel GoRugged M1000 XP User Guide 2. Select Import from the Settings menu. Then select a profile. Click on Open. RT_UG_M1000 XP_v.1.1.3 16.11.2016 24 / 62 Confidential...

  • Page 26: Com

    Robustel GoRugged M1000 XP User Guide 3. Click “Write” button then it will popup “Import Succeed” windows. 3.6 COM This tab allows user to set the parameters of serial com port. RT_UG_M1000 XP_v.1.1.3 16.11.2016 25 / 62 Confidential...

  • Page 27: Gprs

    Robustel GoRugged M1000 XP User Guide Basic Item Description Default COM Type Show current COM type: “RS232” or “RS485”. RS232 or RS485 Select from “1200”, “2400”, “4800”, “9600”, “19200”, “38400”, Baud Rate 115200 “57600” and “115200”. Data Bits Select from “7” and “8”.
  • Page 28 Robustel GoRugged M1000 XP User Guide GPRS Item Description Default Access Point Name for cellular dial-up connection, provided by local ISP. internet Auth Type Selected from “None”, “Auto”, “PAP” and “CHAP” as the local ISP required. Auto User Name User Name for cellular dial-up connection, provided by local ISP.

  • Page 29: Connection

    Robustel GoRugged M1000 XP User Guide memory, and then enter the PIN automatically each time the system boots up. Note: Please ask your local GSM ISP to see whether your SIM card require PIN or not. If user wants to change the SIM PIN, please tick the “Change PIN Code” checkbox to enable it, and then input the new PIN at “Input New PIN Code”.
  • Page 30 Robustel GoRugged M1000 XP User Guide RT_UG_M1000 XP_v.1.1.3 16.11.2016 29 / 62 Confidential...
  • Page 31 Robustel GoRugged M1000 XP User Guide Connection Item Description Default Selected from “TCP Client”, “TCP Server” and “UDP”. TCP Client: Gateway works as TCP client, initiate TCP connection to TCP server, the server Mode address supports both IP and domain name.
  • Page 32 Robustel GoRugged M1000 XP User Guide This field specifies the idle time setting for GPRS/UMTS auto-disconnection. Gateway will automatically re-connect with this interval when it fails communicating to Connect peer via TCP or UDP; also gateway will automatically re-dial with this interval if PPP dial Interval up failed.

  • Page 33: Ddns

    Robustel GoRugged M1000 XP User Guide 3.9 DDNS This tab allows user to set the DDNS server and other related parameters. DDNS Item Description Default Selected from None, dyndns, 3322 and No-IP. Server None: Disable DDNS function. None dyndns, 3322 and No-IP: Corresponding to three DDNS service providers.

  • Page 34: Phone Group

    Robustel GoRugged M1000 XP User Guide 3.10 Phone Group This tab allows user to set the phone numbers and which phone group they are belonged to. Phone Group Item Description Default Input the telephone number in the specify phone group.

  • Page 35: Status

    Robustel GoRugged M1000 XP User Guide 3.11 Status This tab allows user to check the running status of M1000 XP. RT_UG_M1000 XP_v.1.1.3 16.11.2016 34 / 62 Confidential...
  • Page 36 Robustel GoRugged M1000 XP User Guide Cellular @ Status Item Description Default Show the gateway’s current registration status. There are 6 status: 1. Not registered. 2. Registered to home network. Registration 3. Searching new operator. 4. Registration denied. 5. Registered, roaming.

  • Page 37: Wakeup

    Robustel GoRugged M1000 XP User Guide 3.12 Wakeup M1000 XP supports various dial-up policies, for example serial data wakeup, wakeup on caller ID, wakeup on SMS and wakeup on preset time of a day. This tab allows user to set parameters of Wakeup.
  • Page 38 Robustel GoRugged M1000 XP User Guide Wakeup Item Description Default Tick Enable to allow gateway automatically connects to GPRS/UMTS Time with preset time schedule every day, support maximum 3 time Disable schedule/day (e.g. 07:00, 11:00 and 23:30 every day). Tick Enable to allow gateway automatically connects to GPRS/UMTS Periodical with preset interval, select from 1 to 1800 minutes.

  • Page 39: Reboot

    Robustel GoRugged M1000 XP User Guide 3.13 Reboot Since cellular network is not as stable as fixed line, M1000 XP supports various auto reboot function to keep gateway working 24x7 without hang up. RT_UG_M1000 XP_v.1.1.3 16.11.2016 38 / 62 Confidential...
  • Page 40 Robustel GoRugged M1000 XP User Guide Reboot Item Description Default Tick Enable to allow gateway auto reboot with preset time schedule Time every day, support maximum 3 time schedule/day (e.g. 07:00, 11:00 Disable and 23:30 every day). Tick Enable to allow gateway auto reboot with incoming call from specified Caller ID (phone number).

  • Page 41: Sntp

    Robustel GoRugged M1000 XP User Guide 3.14 SNTP SNTP is a networking protocol for clock synchronization between device systems over packet-switched, variable-latency data networks. In this page, user can set up SNTP function. SNTP Item Description Default Click to enable SNTP client which can synchronize the time from NTP...

  • Page 42: Modbus

    Robustel GoRugged M1000 XP User Guide 3.15 Modbus This tab allows user to set the related parameters of Modbus RTU to Modbus TCP gateway. Modbus Item Description Default Enable Modbus Tick this checkbox to enable Modbus RTU to Modbus TCP feature, or...

  • Page 43: Nms

    Robustel GoRugged M1000 XP User Guide 3.16 NMS This tab allows user to set the related parameters of TCP Network Management. RT_UG_M1000 XP_v.1.1.3 16.11.2016 42 / 62 Confidential...
  • Page 44 Set the listening port of TCP server for NMS function. 30000 When click to enable this checkbox, gateway will works as TCP Client Enable site and be managed via RobustLink (Robustel centralized Disable Platform management and administration system). When enable this feature, all serial data from gateway will be forwarded to M2M Platform, will not forward to address that configured in “Connection”...

  • Page 45: Management

    Robustel GoRugged M1000 XP User Guide 3.17 Management This tab provides some system tools for user. Management Item Description Default Synchronize gateway’s RTC to PC’s clock. Synchronize Device The gateway’s current RTC will be showed at bottom right side of the...

  • Page 46: Sms Direct (Optional)

    Robustel GoRugged M1000 XP User Guide 3.18 SMS Direct (optional) Firmware version:：v1.00.05 This tab allows user to set the related parameters of SMS direct data transmission. RT_UG_M1000 XP_v.1.1.3 16.11.2016 45 / 62 Confidential...
  • Page 47 Robustel GoRugged M1000 XP User Guide SMS Direct Item Description Default Tick the SMS-IN checkbox to allow forwarding of incoming short messages from specified Caller ID to the modem’s serial port as data. Enable SMS-IN Disable The Caller ID (phone number) should be specified in “PhoneGroup”...

  • Page 48: Modbus Alarm (Optional)

    Robustel GoRugged M1000 XP User Guide 3.19 Modbus Alarm (optional) 1.00.05 Firmware version：v This tab allows user to set the related parameters of Modbus Alarm. RT_UG_M1000 XP_v.1.1.3 16.11.2016 47 / 62 Confidential...
  • Page 49 Robustel GoRugged M1000 XP User Guide Modbus Item Description Default Enable Tick to enable Modbus RTU Slave function in the modem. Disable Modbus address to read coils (0x01) or wire single coil (0x05). Coils Address Input from 0 to 65535.

  • Page 50: Chapter 4 Typical Applications

    Robustel GoRugged M1000 XP User Guide Chapter 4 Typical Applications 4.1 Overview Cellular data transmission is an increasingly attractive mechanism for communication with remote, non-permanent or mobile devices. Being able to collect and distribute data virtually anywhere without requiring the limitation of working within specific fixed line networks is a powerful force for efficiency and reliability.

  • Page 51: Typical Applications

    Robustel GoRugged M1000 XP User Guide 4.2 Typical Applications 4.2.1 TCP Client Mode In TCP Client mode, the gateway can actively establish a TCP connection to a pre-defined host computer when serial data arrives. After the data has been transferred, the gateway can automatically disconnect from the TCP server by using the Inactivity time settings.
  • Page 52 Robustel GoRugged M1000 XP User Guide Configuration and Operation: 1. Connect gateway to your PC properly. 2. Open the Modem configurator. 3. Turn to GPRS tap. Set APN, Username and Password. Then click “Write”. 4. Turn to Connection tap. Select Socket Application Mode as TCP Client. Input remote TCP server’s address and port.

  • Page 53: Tcp Server Mode

    Robustel GoRugged M1000 XP User Guide 4.2.2 TCP Server Mode In TCP Server mode, the serial port on the gateway is assigned a port number. The host computer initiates contact with the gateway, establishes the connection, and receives data from the serial device.
  • Page 54 Robustel GoRugged M1000 XP User Guide Configuration and Operation: 1. Connect gateway to your PC properly. 2. Open the Modem configurator. 3. Turn to GPRS tap. Set APN, Username and Password. Then click “Write”. 4. Turn to Connection tap. Select Socket Application Mode as TCP Server. Input local listening port. Select Connection Control Mode as Always Online or Connect On Demand as your need.

  • Page 55: Udp Mode

    Robustel GoRugged M1000 XP User Guide 4.2.3 UDP Mode The main difference between the TCP and UDP protocols is that TCP guarantees delivery of data by requiring the recipient to send an acknowledgement to the sender. UDP does not require this type of verification, making it possible to offer faster delivery.
  • Page 56 Robustel GoRugged M1000 XP User Guide remote serial devices or modems. The purpose of the redirector is to make the virtual COM port exhibit behavior that closely resembles that of a "real" COM port, i.e., a COM port driver for local serial port hardware. A virtual COM port itself is a relatively simple software mechanism that can be implemented by driver software similar to that of a conventional COM port driver.

  • Page 57: Chapter 5 Appendix

    Robustel GoRugged M1000 XP User Guide Chapter 5 Appendix 5.1 Factory Settings Factory setting of the gateway COM port under Config Mode and Normal Mode is: Data bits = 8 Parity = none Stop bits = 1 Baud = 115200 bps Flow control = none 5.2 M1000 XP SMS Command for Remote Control...
  • Page 58 Robustel GoRugged M1000 XP User Guide databits stopbits parity none, odd, even, mark, space flowctrl true, false data_packing interval 2-1000 length 1-5000 delimiter1_enable true, false get/set data_packing delimiter1 hex character delimiter2_enable true, false delimiter2 hex character process none, strip get/set...
  • Page 59 Robustel GoRugged M1000 XP User Guide address string, max length 64 interval 5-1800 get/set ping retry_interval 5-1800 retries 0-10 ddns server none, dyndns, 3322, no-ip hostname string, max length 64 get/set ddns username string, max length 24 password string, max length 24...
  • Page 60 Robustel GoRugged M1000 XP User Guide sw_phonegroup sw_password string, max length 20 sw_reply_enable true, false data_wakeup_enable true, false online_output_data string, max length 48 device_name string, max length 20 password string, max length 16 sms_ctrl_password string, max length 20 get/set sms_ctrl_phonegroup...

  • Page 61: Sms Control Examples

    1234:save 1234:reboot Add number +8612345678901 to phonegroup1: 1234:set phonegroup phonenum1 +8612345678901 1234:save 1234:reboot 5.3 Troubleshooting This section of the document describes possible problems encountered when using the Robustel M1000 XP and their solutions. RT_UG_M1000 XP_v.1.1.3 16.11.2016 60 / 62 Confidential...

  • Page 62: The Gateway's Led Does Not Light

    Robustel GoRugged M1000 XP User Guide 5.3.1 The gateway’s LED does not light: Check if gateway has connected to a 6 to 18 VDC power supply properly.  Check if the power connector is properly inserted.  5.3.2 No connection with gateway through serial link Check if the serial cable has been connected properly.
  • Page 63 Robustel GoRugged M1000 XP User Guide Electromagnetic Compatibility Electromagnetic Interference Electrostatic Discharges ETSI European Telecommunications Standards Institute Ground GPRS General Package Radio Service Global Standard for Mobile Communications IMEI International Mobile Equipment Identification kbps kbits per second Light Emitting Diode...

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