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Robustel R2010 User Manual

Industrial cellular gateway 2eth+2sim
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User Guide
User Guide
R2010
Industrial Cellular Gateway
2 Eth + 2 SIM
Guangzhou Robustel Co., Ltd.
www.robustel.com

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Summary of Contents for Robustel R2010

  • Page 1 User Guide User Guide R2010 Industrial Cellular Gateway 2 Eth + 2 SIM Guangzhou Robustel Co., Ltd. www.robustel.com...
  • Page 2 The contents of this document are subject to change without notice due to continued progress in methodology, design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the inappropriate use of this document.
  • Page 3 Robustel accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
  • Page 4 Robustel R2010 User Guide Protecting Your Gateway To ensure error-free usage, please install and operate your gateway with care. Do remember the following: Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct sunlight, ...
  • Page 5 Robustel R2010 User Guide Regulatory and Type Approval Information Table 1: Directives 2011/65/EU The European RoHS2.0 2011/65/EU Directive was issued by the European parliament and the European Council on 1 July 2011 on the restriction of the use of certain Hazardous substances in electrical and electronic equipment.
  • Page 6 Robustel R2010 User Guide Document History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Date Firmware Version Document Version Descriptions June 08, 2021 v.1.0.0 Initial release  Revised the company name ...

  • Page 7: Table Of Contents

    Ethernet Port ............................. 15 Insert or Remove SIM Card ........................15 Attach External Antenna (SMA Type) ......................16 Mount the Gateway ..........................17 Connect R2010 to a Computer ........................18 2.10 Power Supply ............................. 18 2.11 Initial Configuration ..........................19 Chapter 3 Configure the Computer ...........................
  • Page 8 Robustel R2010 User Guide Services ..............................97 Syslog ..............................97 4.5.1 Event ..............................98 4.5.2 NTP ..............................101 4.5.3 SMS ..............................102 4.5.4 Email ..............................103 4.5.5 DDNS ..............................104 4.5.6 SSH ..............................105 4.5.7 Web Server ............................106 4.5.8 Advanced ............................

  • Page 9: Chapter 1 Product Overview

    Chapter 1 Product Overview 1.1 Key Features The Robustel R2010 Industrial Dual SIM Cellular Gateway is a rugged, versatile 4G gateway with dual Ethernet ports, dual SIM single standby capability and a range of advanced functions for mission critical IoT or M2M applications.
  • Page 10 Robustel R2010 User Guide 2 x SMA-J cellular antenna (external)  2 x RP-SM-J Wi-Fi antenna (external)  Optional Accessories (sold separately) Ethernet cable  AC/DC power adapter (12V DC, 1.5 A; CN/EU/US/UK/AU plug optional)  DIN rail mounting kit ...

  • Page 11: Specifications

    Robustel R2010 User Guide 1.3 Specifications Cellular Interface Number of antennas: 2 (MAIN + AUX) or 1 (MAIN)  Connector: SMA-K, standard  SIM: 2 (3.0 V & 1.8 V), standard  Ethernet Interface Number of ports: 2 x 10/100 ports, 2 x LAN or 1 x LAN + 1 x WAN ...

  • Page 12: Dimensions

    Robustel R2010 User Guide Housing & Weight: Metal, 350 g  Dimensions: 127 x 82 x 30 mm  Installations: Desktop, wall mounting and DIN rail mounting (wall mounting kit and DIN rail mounting kit requires  additional purchase.) Operation temperature: -40~+75 °C ...

  • Page 13: Chapter 2 Hardware Installation

    Robustel R2010 User Guide Chapter 2 Hardware Installation 2.1 PIN Assignment Descriptions Notes Positive Negative 2.2 1 x 3 3.5 mm Serial Port Definition Descriptions Notes RS232 data sending/RS485_A. See software configuration TXD/A mode for specific definitions RS232 data receiving/RS485_B. See software configuration...

  • Page 14: Led Indicators

    DI1- DI Negative DO1+ DO Positive DO1- DI Negative 2.4 LED Indicators The R2010 Gateway has been designed to be placed on a desktop. Below is the bottom view of the R2010. Name Color Status Description Green On, solid Gateway is powered on (System is initializing)

  • Page 15: Ethernet Port

    2.6 Ethernet Port There are two Ethernet ports on R2010 Gateway, including ETH0 (WAN/LAN) and ETH1. Each has two LED indicators. The green one is a link indicator but the yellow one doesn’t mean anything. For details about status, see the table below.

  • Page 16: Attach External Antenna (Sma Type)

    Robustel R2010 User Guide Insert or remove the SIM card as shown in the following steps. Insert SIM card  Make sure the gateway is powered off. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM card slot.

  • Page 17: Mount The Gateway

    Robustel R2010 User Guide SMA-K for cellular connection RP-SMA-K for Wi-Fi connection 2.9 Mount the Gateway The gateway can be placed on a desktop or mounted to a wall or a 35 mm DIN rail. Two methods for mounting the gateway Wall mounting (measured in mm) ...

  • Page 18: Connect R2010 To A Computer

    Yellow - Negative The R2010 supports reverse polarity protection, but always refers to the illustration above to connect the power adapter correctly. There are two cables associated with the power adapter. Following to the color of the head, connect the cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the same way.

  • Page 19: Chapter 3 Initial Configuration

    Robustel R2010 User Guide Chapter 3 Initial Configuration The gateway can be configured through your web browser that including IE 8.0 or above, Chrome and Firefox, etc. A web browser is included as a standard application in the following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me/Vista/7/8, etc.
  • Page 20 Robustel R2010 User Guide Click Properties in the window of Local Area Connection Status. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 20/144...
  • Page 21 Robustel R2010 User Guide Two ways for configuring the IP address of computer. Obtain an IP address automatically from the DHCP server, click "Obtain an IP address automatically"; Manually configure the PC with a static IP address on the same subnet as the gateway address, click and configure "Use the following IP address";...

  • Page 22: Factory Default Settings

    Robustel R2010 User Guide 3.2 Factory Default Settings Before configuring your gateway, you need to know the following default settings. Item Description Username admin Password admin ETH0 WAN mode or 192.168.0.1/255.255.255.0, LAN mode ETH1 192.168.0.1/255.255.255.0, LAN mode DHCP Server Enabled 3.3 Log in the Gateway...

  • Page 23: Control Panel

    Robustel R2010 User Guide 3.4 Control Panel After logging in, the home page of the R2010 Gateway’s web interface is displayed, for example. From the homepage, users can perform operations such as saving the configuration, restarting the gateway, and logging out.
  • Page 24 Robustel R2010 User Guide Control Panel Item Description Button Save & Apply Click to save the current configuration into gateway’s flash and apply the modification on every configuration page, to make the modification taking effect. Reboot Click to reboot the gateway. If the Reboot button is yellow, it means that some completed configurations will take effect only after reboot.

  • Page 25: Chapter 4 Gateway Configuration

    Robustel R2010 User Guide Chapter 4 Gateway Configuration 4.1 Status 4.1.1 System Information This page allows you to view the System Information, Internet Status and LAN Status of your gateway. System Information Item Description Device Model Show the model name of your device.

  • Page 26: Internet Status

    Robustel R2010 User Guide 4.1.2 Internet Status This page shows the gateway's Internet status information. Internet Status Item Description Uptime Show the current amount of time the link has been connected. Active Link Show the currently online link: WWAN1, WWAN2, or WAN.

  • Page 27: Interface

    Robustel R2010 User Guide 4.2 Interface 4.2.1 Link Manager Users can manage link connections in this section. Link Manager is a link backup feature that provides mobile network and Ethernet link backup. General Settings @ Link Manager Item Description Default Primary Link Select from “WWAN1”, “WWAN2”, “WAN”...
  • Page 28 Robustel R2010 User Guide Link Settings allows you to configure the parameters of link connection, including WWAN1/WWAN2, WAN and WLAN. It is recommended to enable Ping detection to keep the gateway always online. The Ping detection increases the reliability and also saves the data traffic.
  • Page 29 Robustel R2010 User Guide The window is displayed as below when disabling the “Automatic APN Selection” option. Link Settings (WWAN) Item Description Default General Settings Index Indicate the ordinal of the list. Type Show the type of the link. WWAN1 Description Enter a description for this link.
  • Page 30 Robustel R2010 User Guide Link Settings (WWAN) Item Description Default WWAN Settings Automatic APN Click the toggle button to enable/disable the “Automatic APN Selection” Selection option. After enabling, the device will recognize the access point name automatically. Alternatively, you can disable this option and manually add the access point name.
  • Page 31 Robustel R2010 User Guide Link Settings (WWAN) Item Description Default Debug Enable Click the toggle button to enable/disable this option. Enable for debugging information output. Verbose Debug Enable Click the toggle button to enable/disable this option. Enable for verbose debugging information output.
  • Page 32 Robustel R2010 User Guide The window is displayed as below when choosing “PPPoE” as the connection type. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 32/144...
  • Page 33 Robustel R2010 User Guide Link Settings (WAN) Item Description Default General Settings Index Indicate the ordinal of the list. Type Show the type of the link. Description Enter a description for this link. Null Connection Type Select from “DHCP”, “Static” or “PPPoE”.
  • Page 34 Robustel R2010 User Guide Upload Bandwidth Enter the upload bandwidth used for QoS, measured in kbps. 10000 Download Bandwidth Enter the download bandwidth used for QoS, measured in kbps. 10000 Specify Primary DNS Defines the primary IPv4 DNS server used by the link.
  • Page 35 Robustel R2010 User Guide The window is displayed as below when choosing “PPPoE” as the connection type. Link Settings (WLAN) Item Description Default General Settings Index Indicate the ordinal of the list. Type Show the type of the link. WLAN Description Enter a description for this link.
  • Page 36 Robustel R2010 User Guide wants to connect. Static Address Settings IP Address Enter the IP address with Netmask which can access the Internet, Null e.g. 192.168.1.1/24 Gateway Enter the IP address of Wi-Fi AP. Null Primary DNS Set the primary DNS.
  • Page 37 Robustel R2010 User Guide Click the row of the link, and it will show the details information of the current link connection under the row. Click the button to clear SIM1 monthly data traffic usage statistics. Data statistics will be displayed only if enable the Data Allowance function in Interface >...

  • Page 38: Lan

    4.2.2 LAN This section allows you to set the related parameters for LAN port. There are two LAN ports on R2010 Gateway, including ETH0 and ETH1. The ETH0 and ETH1 can freely choose from lan0 and lan1, but at least one LAN port must be assigned as lan0.
  • Page 39 Robustel R2010 User Guide The window is displayed as below when choosing “Server” as the mode. The window is displayed as below when choosing “Relay” as the mode. Item Description Default DHCP Settings Enable Click the toggle button to enable/disable the DHCP function.
  • Page 40 Robustel R2010 User Guide Item Description Default IPv4 Pool End Define the end of the pool of IP addresses which will be leased to 192.168.0.100 DHCP clients. Subnet Mask Define the subnet mask of IP address obtained by DHCP clients from 255.255.255.0...

  • Page 41: Ethernet

    4.2.3 Ethernet This section allows you to set the related parameters for Ethernet. There are two Ethernet ports on R2010 Gateway, including ETH0 and ETH1. The ETH0 on the gateway can be configured as either a WAN port or LAN port, also can be assigned as a PoE port, while ETH1 can only be configured as a LAN port.
  • Page 42 Robustel R2010 User Guide Click button of eth0 to configure its parameters, and modify the port assignment parameters of eth0 in the pop-up window. Port Settings Item Description Default Index Indicate the ordinal of the list. Port Show the editing port, read only.

  • Page 43: Cellular

    Robustel R2010 User Guide 4.2.4 Cellular This section allows you to set the related parameters of Cellular. The R2010 has 2 SIM card slots. Click on the right-most of SIM 1 to edit the parameters. The window is displayed as below when choosing “Auto” as the network type.
  • Page 44 Robustel R2010 User Guide Cellular Item Description Default General Settings Index Indicate the ordinal of the list. SIM Card Show the currently editing SIM card. SIM1 Phone Number Enter the phone number of the SIM card. Null PIN Code Enter a 4-8 characters PIN code used for unlocking the SIM.
  • Page 45 Robustel R2010 User Guide Cellular Item Description Default Advanced Settings Debug Enable Click the toggle button to enable/disable this option. Enable for debugging information output. Verbose Debug Click the toggle button to enable/disable this option. Enable for verbose Enable debugging information output.
  • Page 46 Robustel R2010 User Guide Status Item Description Index Indicate the ordinal of the list. Modem Status Show the status of the radio module. Modem Model Show the model of the radio module. Current SIM Show the SIM card that your gateway is using.

  • Page 47: Wi-Fi

    Robustel R2010 User Guide Status Item Description RSRP Show the current RSRP when you register to the 4G network. RSRQ Show the current RSRQ when you register to the 4G network. Bit Error Rate Show the current bit error rate.
  • Page 48 Robustel R2010 User Guide Note: Please remember to click Save & Apply > Reboot after finish the configuration, so that the configuration can be took effect. Click the Access Point column to configure the parameters of Wi-Fi AP. By default, the security mode is set as “Disabled”.
  • Page 49 Robustel R2010 User Guide The window is displayed as below when setting “WPA-Enterprise” as the security mode. The window is displayed as below when setting “WEP” as the security mode. General Settings @ Access Point Item Description Default Enable Click the toggle button to enable/disable the Wi-Fi access point option.
  • Page 50 Robustel R2010 User Guide General Settings @ Access Point Item Description Default Channel Select the frequency channel, including “Auto”, “1”, “2”…… “13”. Auto Auto: Gateway will scan all frequency channels until the best  one is found 1~13 Gateway will be fixed to work with this channel ...
  • Page 51 Robustel R2010 User Guide General Settings @ Access Point Item Description Default Encryption Select from “Auto”, “TKIP” or “AES”. Auto Auto: Gateway will choose automatically the most suitable  encryption TKIP: Temporal Key Integrity Protocol (TKIP) encryption uses  a wireless connection. TKIP encryption can be used for WPA-PSK and WPA 802.1x authentication...
  • Page 52 Robustel R2010 User Guide Advanced Settings Item Description Default Max Associated Stations Set the max number of clients allowed to access the gateway’s AP. Beacon Interval Set the interval of time in which the gateway AP broadcasts a beacon which is used for wireless network authentication.
  • Page 53 Robustel R2010 User Guide Advanced Settings Item Description Default When enabled, the gateway will isolate all connected wireless devices. The wireless device cannot access the gateway directly via WLAN. Debug Level Select from “verbose”, “debug”, “info”, “notice”, “warning” or none “none”.
  • Page 54 Robustel R2010 User Guide This section allows you to view the status of AP. Note: Wi-Fi function is disabled by factory default, if you need to use it, please enable Wi-Fi according to the following steps, and configure the device as Wi-Fi client.
  • Page 55 Robustel R2010 User Guide Click “Interface > WLAN” to configure the parameters of Wi-Fi Client after setting the mode as Client. This window allows you to scan for all available SSIDs in your area. Please click and then click "Scan" to refresh the surrounding SSID.

  • Page 56: Wi-Fi

    Robustel R2010 User Guide 4.2.6 DI/DO This section allows you to set the DI/DO parameters. The DI interface can be used for triggering alarm, while the DO can be used for controlling the slave device so as to realize real-time monitoring.
  • Page 57 Robustel R2010 User Guide General Settings @ DI Item Description Default Index Indicate the ordinal of the list. Enable Click the toggle button to enable/disable the digital input function. Mode Select from “ON-OFF” or “Counter”. ON-OFF ON-OFF: Alarm mode can be triggered at the DI access ON-OFF.
  • Page 58 Robustel R2010 User Guide The window is displayed as below when choosing “Pulse” as the alarm on action. The window is displayed as below when choosing “Pulse” as the alarm off action. General Settings @ DO Item Description Default Index Indicate the ordinal of the list.
  • Page 59 Robustel R2010 User Guide General Settings @ DO Item Description Default Low: a low electrical level output  Pulse: Generates a square wave as specified in the pulse mode parameters when  triggered Alarm Off Digital Output initiates when alarm removed. Selected from “High”, “Low” or “Pulse”.

  • Page 60: Serial Port

    4.2.7 Serial Port This section allows you to set the serial port parameters. The R2010 gateway supports two serial ports, COM1 and COM2. It can also be modified according to requirements and configured as two COM1 or two COM2. The serial data can be converted into IP data or through IP data into serial data, and then the data can be transmitted through wired or wireless network, so as to realize the function of transparent data transmission.
  • Page 61 Robustel R2010 User Guide In the "Server Settings" column, when "Transparent” is selected as the application mode and "TCP Client" as the protocol, the window is as follows: When "Transparent” is selected as the application mode and "TCP Server" as the protocol, the window is as follows: When "Transparent”...
  • Page 62 Robustel R2010 User Guide When “Modbus RTU Gateway” is selected as the application mode and “TCP Client” as the protocol, the window is as follows: When "Modbus RTU Gateway" is selected as the application mode and "TCP Server" as the protocol, the window is as follows: When selecting "Modbus RTU Gateway"...
  • Page 63 Robustel R2010 User Guide When selecting "Modbus ASCII Gateway" as the application mode and "TCP Server" as the protocol, the window is as follows: When selecting "Modbus ASCII Gateway" as the application mode and "UDP" as the protocol, the window is as...

  • Page 64: Network

    Robustel R2010 User Guide Server Settings Item Description Default Application Mode Select from “Transparent”, “Modbus RTU Gateway” or “Modbus Transparent ASCII Gateway”. Transparent: Gateway will transmit the serial data  transparently Modbus RTU Gateway: Gateway will translate the Modbus ...

  • Page 65: Firewall

    Robustel R2010 User Guide within a single autonomous system and used in large network. Static Route Click to add static routes. The maximum count is 20. Static Route Item Description Default Index Indicate the ordinal of the list. Description Enter a description for this static route.
  • Page 66 Robustel R2010 User Guide filtering rules can be used to either accept or block certain users or ports from accessing your gateway. Click “Network> Firewall> Filter”. The following information is displayed: Click to add the whitelist rules. RT_UG_R2010_v.1.0.1 Dec. 25, 2021...
  • Page 67 Robustel R2010 User Guide Click to add a filtering rule. The maximum count is 50. The window is displayed as below when defaulting “All”, or choosing “ICMP” as the protocol. Here take “All” as an example. The window is displayed as below when choosing “TCP”, “UDP” or “TCP-UDP” as the protocol. Here take “TCP” as an example.
  • Page 68 Robustel R2010 User Guide Filtering Item Description Default Enable Remote Telnet Access Click the toggle button to enable/disable this option. When enabled, the Internet user can access the gateway remotely via Telnet. Enable Local Telnet Access Click the toggle button to enable/disable this option. When enabled, the LAN user can access the gateway locally via Telnet.
  • Page 69 Robustel R2010 User Guide Port mapping is defined manually in the gateway, and all data received from certain ports on the public network is forwarded to a certain port on a certain IP in the internal network. Click “Network> Firewall> Port Mapping” to...
  • Page 70 Robustel R2010 User Guide Click to add custom rules. Custom Firewall Rules Item Description Default Index Indicate the ordinal of the list. Description Enter a description for this Custom Firewall Rules. Null Rule Enter custom rules. Null DMZ (Demilitarized Zone), also known as the demilitarized zone. It is a buffer between a non-secure system and a secure system that is set up to solve the problem that users who access the external network cannot access the internal network server after the firewall is installed.
  • Page 71 Robustel R2010 User Guide NAT setting, i.e. custom NAT rules. Click "Network > Firewall > NAT" to display the following. Click to add custom rules. NAT Settings Item Description Default Index Indicate the ordinal of the list. Description Enter a description of this NAT rule.

  • Page 72: Ip Passthrough

    Robustel R2010 User Guide Click Status to view the device’s firewall status. 4.3.3 IP Passthrough Click “Network > IP Passthrough > IP Passthrough” to enable or disable the IP Passthrough option. If gateway enables the IP Passthrough, the terminal device (such as PC) will enable the DHCP Client mode and connect to LAN port of the gateway;...

  • Page 73: Vpn

    Robustel R2010 User Guide 4.4 VPN 4.4.1 IPsec This section allows you to set the IPsec and the related parameters. Internet Protocol Security (IPsec) is a protocol suite for secure Internet Protocol (IP) communications that works by authenticating and encrypting each IP packet of a communication session.
  • Page 74 Robustel R2010 User Guide General Settings @ Tunnel Item Description Default Index Indicate the ordinal of the list. Enable Click the toggle button to enable/disable this IPsec tunnel. Description Enter a description for this IPsec tunnel. Null Gateway Enter the address or domain name of remote side IPsec VPN server.0.0.0.0 represen Null ts for any address.
  • Page 75 Robustel R2010 User Guide The window is displayed as below when choosing “PSK” as the authentication type. The window is displayed as below when choosing “CA” as the authentication type. The window is displayed as below when choosing “PKCS#12” as the authentication type.
  • Page 76 Robustel R2010 User Guide The window is displayed as below when choosing “xAuth PSK” as the authentication type. The window is displayed as below when choosing “xAuth CA” as the authentication type. IKE Settings Item Description Default IKE Type Select from "IKEv1" and "IKEv2".
  • Page 77 Robustel R2010 User Guide IKE Settings Item Description Default negotiation. 3DES: Use 168-bit 3DES encryption algorithm in CBC mode  AES128: Use 128-bit AES encryption algorithm in CBC mode  AES256: Use 256-bit AES encryption algorithm in CBC mode ...
  • Page 78 Robustel R2010 User Guide If click “VPN > IPsec > Tunnel > General Settings”, and choose ESP as protocol. The specific parameter configuration is shown as below. If choose AH as protocol, the window of SA Settings is displayed as below.
  • Page 79 Robustel R2010 User Guide SA Settings Item Description Default Encrypt Algorithm Select from “3DES”, “AES128” or “AES256” when you select “ESP” in 3DES “Protocol”. Higher security means more complex implementation and lower speed. DES is enough to meet general requirements. Use 3DES when high confidentiality and security are required.

  • Page 80: Wireguard

    Robustel R2010 User Guide User can upload the X509 certificates for the IPsec tunnel in this section. x509 Item Description Default X509 Settings Tunnel Name Choose a valid tunnel. Tunnel 1 Local Certificate Click on “Choose File” to locate the certificate file from your computer, and then import this file into your gateway.
  • Page 81 Robustel R2010 User Guide WireGuard@General Settings Item Descriptions Default Enable WireGuard Enable or disable WireGuard Enter the local private key. It can be generated automatically or Private Key Null imported manually via X509 settings, but cannot be empty. IP Address Enter the IP address of the virtual interface.
  • Page 82 Robustel R2010 User Guide WireGuard@Peer Settings Item Descriptions Default Preshared Key Enter preshared key and it cannot be empty. Null Enter the peer IP address. A null value will not initiate a Endpoint Host Null connection request. Enter the peer port. A null value will not initiate a connection...

  • Page 83: Openvpn

    Robustel R2010 User Guide x509 Item Descriptions Default gateway. Public Key Click to generate public key. 4.4.3 OpenVPN This section allows you to set the OpenVPN and the related parameters. OpenVPN is an open-source software application that implements virtual private network (VPN) techniques for creating secure point-to-point or...
  • Page 84 Robustel R2010 User Guide Click to add tunnel settings. The maximum count is 6. By default, the mode is “P2P”. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 84/144...
  • Page 85 Robustel R2010 User Guide The window is displayed as below when choosing “Client” as the mode. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 85/144...
  • Page 86 Robustel R2010 User Guide The window is displayed as below when choosing “Server” as the mode. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 86/144...
  • Page 87 Robustel R2010 User Guide The window is displayed as below when choosing “None” as the authentication type. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 87/144...
  • Page 88 Robustel R2010 User Guide The window is displayed as below when choosing “Preshared” as the authentication type. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 88/144...
  • Page 89 Robustel R2010 User Guide The window is displayed as below when choosing “Password” as the authentication type. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 89/144...
  • Page 90 Robustel R2010 User Guide The window is displayed as below when choosing “X509CA” as the authentication type. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 90/144...
  • Page 91 Robustel R2010 User Guide The window is displayed as below when choosing “X509CA Password” as the authentication type. The window is displayed as below when choosing “Client” as the mode. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 91/144...
  • Page 92 Robustel R2010 User Guide The window is displayed as below when choosing “Server” as the mode. The window of "Virtual Private Network> OpenVPN> OpenVPN" is displayed as below when choosing “Server” as the mode and choosing “X509CA Password” as the authentication type.
  • Page 93 Robustel R2010 User Guide General Settings @ OpenVPN Item Description Default Listening Address Local server address. Null Listening Port Local server port. 1194 Interface Type Select from “TUN” or “TAP” which are two different kinds of device interface for OpenVPN. The difference between TUN and TAP device is that a TUN device is a point-to-point virtual device on network while a TAP device is a virtual device on Ethernet.
  • Page 94 Robustel R2010 User Guide General Settings @ OpenVPN Item Description Default Private Key Password Enter the private key password under the “X509CA” and “X509CA Null Password” authentication type. Enable Compression Click the toggle button to enable/disable this option. Enable to compress the data stream of the header.
  • Page 95 Robustel R2010 User Guide General Settings @ OpenVPN Item Description Default Password Custom tunnel connection password. Null Client Management Click the toggle button to enable / disable this option. When enabled, Enable the client IP address can be managed. Common Name Set the certificate name.

  • Page 96: Gre

    Robustel R2010 User Guide TLS-Auth Key Select the TLS-Auth key file to import into the gateway. PKCS # 12 Certificate Select the PKCS # 12 certificate file to import into the gateway. Certificate Files Index Indicate the ordinal of the list.

  • Page 97: Services

    Robustel R2010 User Guide Remote Virtual IP Address Set the remote virtual IP Address of the GRE tunnel. Null Enable Default Route Click the toggle button to enable/disable this option. When enabled, all the traffics of the gateway will go through the GRE VPN.

  • Page 98: Event

    Robustel R2010 User Guide Syslog Settings Item Description Default Enable Click the toggle button to enable/disable the Syslog settings option. Syslog Level Select from “Debug”, “Info”, “Notice”, “Warning” or “Error”, which from low to Debug high. The lower level will output more syslog in details.
  • Page 99 Robustel R2010 User Guide RT_UG_R2010_v.1.0.1 Dec. 25, 2021 99/144...
  • Page 100 Robustel R2010 User Guide General Settings @ Notification Item Description Default Index Indicate the ordinal of the list. Description Enter a description for this group. Null Sent SMS Click the toggle button to enable/disable this option. When enabled, the gateway will send notification to the specified phone numbers via SMS if event occurs.

  • Page 101: Ntp

    Robustel R2010 User Guide Event Details Item Description Default Save Position Select the events’ save position from “RAM” or “NVM”. RAM: Random-access memory  NVM: Non-Volatile Memory  Filter Message Enter the filtering message based on the keywords set by users. Click the “Refresh”...

  • Page 102: Sms

    Robustel R2010 User Guide This window allows you to view the current time of gateway and also synchronize the gateway time. Click button to synchronize the gateway time with the computer’s time. 4.5.4 SMS This section allows you to set SMS parameters. Gateway supports SMS management, and user can control and configure their gateways by sending SMS.

  • Page 103: Email

    Robustel R2010 User Guide User can test the current SMS service whether it is available in this section. SMS Testing Item Description Default Phone Number Enter the specified phone number which can receive the SMS from gateway. Null Message Enter the message that gateway will send it to the specified phone number.

  • Page 104: Ddns

    Robustel R2010 User Guide Email Settings Item Description Default Enable Click the toggle button to enable/disable the Email option. Enable TLS/SSL Click the toggle button to enable/disable the TLS/SSL option. Enable STARTTLS Click the toggle button to enable / disable STARTTLS encryption.

  • Page 105: Ssh

    Robustel R2010 User Guide DDNS Settings Item Description Default Enable Click the toggle button to enable/disable the DDNS option. Service Provider Select the DDNS service from “DynDNS”, “NO-IP”, “3322” or DynDNS “Custom”. Note: The DDNS service only can be used after registered by Corresponding service provider.

  • Page 106: Web Server

    Robustel R2010 User Guide Import Authorized Keys Item Description Authorized Keys Click on “Choose File” to locate an authorized key from your computer, and then click “Import” to import this key into your gateway. Note: This option is valid when enabling the password logins option.

  • Page 107: Advanced

    Robustel R2010 User Guide Import Certificate Item Description Default Import Type Select from “CA” and “Private Key”. CA: a digital certificate issued by CA center  Private Key: a private key file  HTTPS Certificate Click on “Choose File” to locate the certificate file from your computer, and then click “Import”...

  • Page 108: Smart Roaming

    Robustel R2010 User Guide General Setting Default Item Descriptions Smart Roaming Enable Enable Smart Roaming RT_UG_R2010_v.1.0.1 Dec. 25, 2021 108/144...
  • Page 109 Robustel R2010 User Guide Health Check Item Descriptions Default The health check interval for the current connection in minutes. If the health check fails, Smart Roaming will try to switch to Health Check Interval 5 Minutes another carrier network. Be careful not to set all check conditions to theoretically unattainable values.
  • Page 110 Robustel R2010 User Guide Advanced Settings Item Descriptions Default To enable/disable the "Use degraded network" feature. A degraded network is defined as a network that can be Use Degraded Network connected, but the network quality does not meet the health check thresholds.

  • Page 111: Edge2Cloud

    4.6 Edge2Cloud 4.6.1 Edge2Cloud Edge2Cloud (E2C) is a series of software collections running in the ROS operating system embedded in the Robustel Smart Gateway device, which can provide various functions of the IoT gateway at the hardware and software levels and solve the problem of data interfacing between traditional industrial device and the cloud platform.

  • Page 112: E2C Broker

    Robustel R2010 User Guide There are three types of E2C: Southbound APP, Northbound APP and Broker. The latest ROS firmware has integrated E2C Broker, users can use the full functionality of Edeg2Cloud by choosing to install the corresponding Southbound APP and Northbound APP according to their needs.

  • Page 113: System

    Robustel R2010 User Guide Verbose Debug Enable Enable or disable more detailed verbose debug Whether the messages received by Broker are saved to the Save message to database database. Database file storage area, optional: RAM, FLASH, SD-Card and Data Storage FLASH USB-Storage.
  • Page 114 Robustel R2010 User Guide Syslog Item Description Default Syslog Details Log Level Select from “Debug”, “Info”, “Notice”, “Warn”, “Error” which from low to high. Debug The lower level will output more syslog in detail. Filtering Enter the filtering message based on the keywords. Use “&” to separate more Null than one filter message, such as “keyword1&keyword2”.

  • Page 115: Update

    File Click on “Choose File” to locate the App file from your computer, and then click to import this file into your gateway. Note: File format should be xxx.rpk, e.g. R2010-robustlink-1.0.0.rpk. Installed Apps Index Indicate the ordinal of the list.

  • Page 116: Tools

    Robustel R2010 User Guide 4.7.4 Tools This section provides users three tools: Ping, Traceroute and Sniffer. The Ping is used to check the network connectivity. Ping Item Description Default IP address Enter the ping’s destination IP address or destination domain.
  • Page 117 Robustel R2010 User Guide Traceroute Item Description Default Trace Address Enter the trace’s destination IP address or destination domain. Null Trace Hops Specify the max trace hops. Gateway will stop tracing if the trace hops has met max value no matter the destination has been reached or not.

  • Page 118: Profile

    Robustel R2010 User Guide Sniffer Item Description Default Interface Choose the interface according to your Ethernet configuration. Host Filter the packet that contain the specify IP address. Null Packets Request Set the packet number that the gateway can sniffer at a time.

  • Page 119: User Management

    Robustel R2010 User Guide Export Configuration File Ignore Disabled Features Click the toggle button as “OFF” to ignore the disabled features. Add Detailed Information Click the toggle button as “On” to add detailed information. Encrypt Secret Data Click the toggle button as “ON” to encrypt the secret data.
  • Page 120 Robustel R2010 User Guide Super User Settings Item Description Default New Username Enter a new username you want to create; valid characters are a-z, A-Z, 0-9, Null @,., -, #, $, and *. Old Password Enter the old password of your gateway. The default is “admin”.

  • Page 121: Configuration Examples

    Robustel R2010 User Guide Configuration Examples 5.1 Cellular 5.1.1 Cellular Dial-Up This section shows you how to configure the primary and backup SIM card for Cellular Dial-up. Connect the gateway correctly and insert two SIM, then open the configuration page. Under the homepage menu, click “Interface > Link Manager >...
  • Page 122 Robustel R2010 User Guide When finished, click “Submit > Save & Apply” for the configuration to take effect. The window is displayed below by clicking “Interface > Cellular > Advanced Cellular Settings”. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 122/144...

  • Page 123: Sms Remote Control

    When finished, click “Submit > Save & Apply” for the configuration to take effect. 5.1.2 SMS Remote Control R2010 supports remote control via SMS. You can use following commands to get the status of the gateway, and set all the parameters of the gateway.
  • Page 124 Robustel R2010 User Guide XML command: <lan> <network max_entry_num="2"> <id>1</id> <interface>lan0</interface> <ip>172.16.24.24</ip> <netmask>255.255.0.0</netmask> <mtu>1500</mtu> SMS cmd: set lan network 1 interface lan0 set lan network 1 ip 172.16.24.24 set lan network 1 netmask 255.255.0.0 set lan network 1 mtu 1500 The semicolon character (‘;’) is used to separate more than one commands packed in a single SMS.

  • Page 125: Vpn Configuration Examples

    Robustel R2010 User Guide ram_usage = "77M Free/128M Total" admin:admin;reboot In this command, username is “admin”, password is “admin”, and the command is to reboot the Gateway. SMS received: admin:admin;set firewall remote_ssh_access false;set firewall remote_telnet_access false In this command, username is “admin”, password is “admin”, and the command is to disable the remote_ssh and remote_telnet access.
  • Page 126 Robustel R2010 User Guide RT_UG_R2010_v.1.0.1 Dec. 25, 2021 126/144...
  • Page 127 Robustel R2010 User Guide IPsec VPN_Client: The window is displayed as below by clicking “VPN > IPsec > Tunnel.” Click button and set the parameters of IPsec Client as below. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 127/144...
  • Page 128 Robustel R2010 User Guide When finished, click “Submit > Save & Apply” for the configuration to take effect. The comparison between server and client is as below. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 128/144...

  • Page 129: Openvpn

    Robustel R2010 User Guide 5.2.2 OpenVPN OpenVPN supports two modes, including Client and P2P. Here takes Client as an example. OpenVPN-Server OpenVPN-Client Internet WAN:202.96.1.100/24 WAN:59.1.1.1 192.168.1.0/24 192.168.2.0/24 OpenVPN_Server: Generate relevant OpenVPN certificate on the server side firstly, and refer to the following commands to configuration the Server: local 202.96.1.100...
  • Page 130 Robustel R2010 User Guide Click “VPN > OpenVPN > OpenVPN” as below. Click to configure the Client01 as below. When finished, click “Submit > Save & Apply” for the configuration to take effect. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 130/144...

  • Page 131: Gre Vpn

    Robustel R2010 User Guide 5.2.3 GRE VPN GRE VPN topology GRE-1 GRE-2 Internet WAN:58.1.1 192.168.2.0/24 GRE-1： The window is displayed as below by clicking “VPN > GRE > GRE”. Click button and set the parameters of GRE-1 as below. When finished, click “Submit > Save & Apply” for the configuration to take effect.
  • Page 132 Robustel R2010 User Guide When finished, click “Submit > Save & Apply” for the configuration to take effect. The comparison between GRE-1 and GRE-2 is as below. RT_UG_R2010_v.1.0.1 Dec. 25, 2021 132/144...

  • Page 133: Introductions For Cli

    Robustel R2010 User Guide Introductions for CLI 6.1 What Is CLI Command-line interface (CLI) is a software interface providing another way to set the parameters of equipment from the SSH or through a telnet network connection. After establishing a Telnet or SSH connection with the gateway, enter the login account and password (default admin/admin) to enter the configuration mode of the gateway, as shown below.

  • Page 134: How To Configure The Cli

    Robustel R2010 User Guide reboot Halt and perform a cold restart route Static route modify dynamically，this setting will not be saved Set system configuration show Show system configuration status Show running system information tftpupdate Update firmware using tftp traceroute Print the route packets trace to network host...

  • Page 135: Commands Reference

    Robustel R2010 User Guide 6.3 Commands Reference Commands Syntax Description Debug Debug parameters Turn on or turn off debug function Show Show parameters Show current configuration of each function , if we need to see all please using “show running ”...
  • Page 136 Robustel R2010 User Guide Upgrade success. //Update succeed # reboot //Take effect after rebooting Rebooting... Example 3: Set link-manager # set # set (space+?) cellular Cellular ddns DDNS dido DIDO email Email ethernet Ethernet event Event Management firewall Firewall ip_passthrough...
  • Page 137 Robustel R2010 User Guide desc Description connection_type Connection Type wwan WWAN Settings static_addr Static Address Settings pppoe PPPoE Settings ping Ping Settings nat_enable NAT Enable weight Weight upload_bandwidth Upload Bandwidth download_bandwidth Download Bandwidth dns1_overrided Overrided Primary DNS dns2_overrided Overrided Secondary DNS...
  • Page 138 Robustel R2010 User Guide # show lan all network { id = 1 interface = lan0 ip = 192.168.0.1 netmask = 255.255.255.0 mtu = 1500 dhcp { enable = true mode = server relay_server = "" pool_start = 192.168.0.2 pool_end = 192.168.0.100 netmask = 255.255.255.0...
  • Page 139 Robustel R2010 User Guide Example 6: CLI for setting Cellular # show cellular all sim { id = 1 card = sim1 phone_number = "" pin_code = "" extra_at_cmd = "" telnet_port = 0 network_type = auto band_select_type = all...
  • Page 140 Robustel R2010 User Guide gsm_band = 900_and_1800 wcdma_band = 1900 debug_enable = true verbose_debug_enable = false # set(space+space) cellular ddns dido email ethernet event firewall ip_passthrough ipsec l2tp link_manager openvpn pptp reboot route serial_port syslog system user_management web_server # set cellular(space+?)

  • Page 141: Glossary

    Robustel R2010 User Guide Glossary Abbr. Description Alternating Current Access Point Name ASCII American Standard Code for Information Interchange Conformité Européene (European Conformity) CHAP Challenge Handshake Authentication Protocol Command Line Interface for batch scripting Circuit Switched Data Clear to Send...
  • Page 142 Robustel R2010 User Guide Abbr. Description local area network Light Emitting Diode Machine to Machine Maximum Minimum Mobile Originated Mobile Station Mobile Terminated OpenVPN Open Virtual Private Network Password Authentication Protocol Personal Computer Personal Communications Network, also referred to as DCS 1800...
  • Page 143 Robustel R2010 User Guide Abbr. Description Wide Area Network RT_UG_R2010_v.1.0.1 Dec. 25, 2021 143/144...
  • Page 144 Robustel R2010 User Guide Guangzhou Robustel Co., Ltd. Guangzhou Robustel Co., Ltd. Add: 501, Building 2, No. 63, Yong'an Avenue, Add: 501, Building 2, No. 63, Yong'an Avenue, Huangpu District, Guangzhou, China 510660 Huangpu District, Guangzhou, China 510660 Tel: 86-20-82321505...
  • Page 145 Robustel R2010 Hardware Manual R2010 Hardware Manual Version: 1.0.1 Date: Nov. 22, 2022 RT069_HM_R2010 1/11...
  • Page 146 Robustel R2010 Hardware Manual Regulatory and Type Approval Information Table 1: Toxic or Hazardous Substances or Elements with Defined Concentration Limits Name of Hazardous Substances the part (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) (DEHP) (BBP) (DBP) (DIBP) Metal parts Circuit...
  • Page 147 Robustel R2010 Hardware Manual Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s) and Part 15 of the FCC Rules.
  • Page 148 Simplified EU Declaration of Conformity We, Guangzhou Robustel Co., Ltd. are located at 501, Building #2, 63 Yongan Road, Huangpu District, Guangzhou, China, declare that this radio equipment complies with all applicable EU directives. The full text of the EU DoC is available at the following internet address: www.robustel.com/certifications/...
  • Page 149 Robustel R2010 Hardware Manual Technical Support Tel: +86-20-82321505 Email: support@robustel.com Web: www.robustel.com Document History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Date Firmware Version Document Version Change Description July. 6, 2022 5.0.0...
  • Page 150 Robustel R2010 Hardware Manual Overview The Robustel R2010 Industrial Dual SIM Cellular Gateway is a rugged, versatile 4G gateway with dual Ethernet ports, dual SIM single standby capability and a range of advanced functions for mission critical IoT or M2M applications.
  • Page 151 Robustel R2010 Hardware Manual Interface Descriptions Power Supply. 2PIN 3.5mm pitch terminal block. Description Note Power Supply Positive Power Supply Negative Note: The voltage input range is 9~36V. LED Indicator Name Color Status Description Green On, solid Gateway is powered on (System is initializing)
  • Page 152 Note: The more details please refer to RT123_SM_RobustOS Software Manual, 2.3 Factory Reset. Ethernet Ports. There are two Ethernet ports on R2010 Gateway, including ETH0 (WAN/LAN) and ETH1. Each has two LED indicators. The green one is a link indicator but the yellow one with on mean. For details about status, see the table below.
  • Page 153 Robustel R2010 Hardware Manual Hardware Installation SIM Card Installation. Remove the SIM card cover to insert the SIM cards into the device, then screw up the cover. Antenna Installation. Rotate the antenna into the antenna connector accordingly. SMA-K for cellular connection...
  • Page 154 Robustel R2010 Hardware Manual - DIN rail mounting Connect R2010 to a Computer Connect the gateway's Ethernet port (ETH0~ETH1) to a PC with a standard Ethernet cable. Grounding the Device. Grounding will help to prevent the noise effect due to electromagnetic interference (EMI).
  • Page 155 Robustel R2010 Hardware Manual Login to the Device Connect the router’s Ethernet port to a PC with a After logging in, the home page of the web interface is displayed, then you can view system standard Ethernet cable. information and perform configuration on the Before logging in, manually configure the PC with device.