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R2100 Series 5G Ruggedized Router Quick Start Guide
Introduction
This document provides a brief overview of the R2100 Series 5G Ruggedized Router, discusses what is inside the box,
and provides basic setup and install instructions.
Note: The Verify app includes many of the same instructions with an alternate order. This document supports the
Verify app instructions. Use the Navigation section below to locate the topics most applicable to troubleshooting
your setup issues. For additional setup support, contact a professional installer or refer to
Intended Audience
This article is intended for professional networking hardware installers. It provides basic knowledge and should be
used only as a reference guide for installing the router. Due to the unique nature of each installation, potential for RF
exposure, and enhanced separation requirements, customers must have a professional install their 5G hardware. This
article is a reference guide and is intended only to provide best practices.
Refer to
the Cradlepoint Product Disclaimer and Limitation of
Navigation
Use the following links to quickly navigate through this document:
Introduction
Intended Audience
R2100 Series 5G Ruggedized Router models
Before you begin
External device components
Location considerations
SIM card for wireless connectivity
Required tools for setup
Setup
STEP 1: Check box contents
Accessories
STEP 2: Install SIM (if not pre-installed)
STEP 3: Mount the router
STEP 4: Connect power
Power socket pinouts
STEP 5: Power up the router
STEP 6: Activate the router in NetCloud Manager
Understanding LEDs
Troubleshooting
Resources
Terms of Service
Help and Support
Cradlepoint Product Disclaimer and Limitation of Liability
Disclaimer
Installer Responsibility
Limitation of Liability
Professional Installer Network
Safety and Regulatory Warnings
Liability section for further information.
our Contact
Us page.
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Table of Contents
Related Manuals for Cradlepoint R2100 Series
Summary of Contents for Cradlepoint R2100 Series
- Page 1 Introduction This document provides a brief overview of the R2100 Series 5G Ruggedized Router, discusses what is inside the box, and provides basic setup and install instructions. Note: The Verify app includes many of the same instructions with an alternate order. This document supports the Verify app instructions.
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Page 2: Before You Begin
170906- Enables vehicle installation on thicker surfaces. Bolt For details about installation with the accessories, see the R2100 Series 5G Ruggedized Router and Optional Accessory Quick Start Guide. Before you begin Read the following before setting up the router. -
Page 3: Location Considerations
Ensure the router is positioned to receive optimal signal. A location on the trunk/boot or roof of the vehicle is recommended. Note: Cradlepoint recommends selecting a flat section on the exterior of the vehicle to ensure the best adhesion and prevent leaks. -
Page 4: Step 3: Mount The Router
STEP 2: Install SIM (if not pre-installed) 1. Loosen the two Torx security screws until the captive screws and SIM door can be removed. 2. Install at least one SIM card, with contacts up and notch facing toward the router. 3. - Page 5 Important: The router contact surface must be as fully engaged with the surface of the vehicle as possible, and the gasket must be compressed, to avoid water seepage. Cradlepoint recommends a 24-hour waiting period at room temperature to achieve 90% bond strength of the adhesive. Colder temperatures may require longer curing times.
- Page 6 If using PoE, thread the PoE cable to the PoE source. If using a power adapter, thread the power cable to reach the power source. Power socket pinouts When creating a custom cable, you can find the proper pinouts below. Notice: The diagram is shown as looking at the socket on the cable descending from the router, or the back of the connector on the custom cable.
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Page 7: Understanding Leds
Tap the touch sensitive button to verify the power LED lights up (all LEDs will go dark a few moments after touching the panel). STEP 6: Activate the router in NetCloud Manager Activate the router through NetCloud Manager. Device activation requires that you log into your NetCloud Manager account. - Page 8 Indicator Behavior No Light = Not connected. Solid White = Connected. Indicator Behavior EMBEDDED MODEM STATE: Indicates information about the integrated modem. No Light = Modem not detected. Solid Green = Modem has established an active connection. Flashing Green = Modem is connecting Solid Yellow = Data connection error Flashing Yellow = Modem is in the process of resetting Solid Red = Carrier reject...
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Page 9: Troubleshooting
Information in this installation guide is subject to change without notice and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility for any inaccuracies that may be contained in this installation guide. Cradlepoint makes no... -
Page 10: Safety And Regulatory Warnings
Installer Responsibility Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and for any other acts and omissions of the installer. By using this installation guide, you agree to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages, costs and expenses (including without limitation attorneys’...
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