Character Is Not Recognized Correctly; Binding Margins Of A Booklet Are Distorted Or Blurred; Cannot Solve Problems In The Scanned Image - Epson Perfection V39II User Manual

Solving Problems

Character is not Recognized Correctly

Check the following to increase the recognition rate of OCR (Optical Character Recognition).
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied several times
❏ Originals received by fax (at low resolutions)
❏ Originals where the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand written text
❏ Originals with creases or wrinkles
❏ Paper type made of thermal paper such as receipts may deteriorate due to age or friction. Scan them as soon as
possible.
❏ When saving to Searchable PDF files, check that the correct languages are selected.
Check the Language in each save setting window.
Note:
You need the EPSON Scan OCR Component to save as a Searchable PDF. When you set up the scanner using the installer,
this is installed automatically.

Binding Margins of a Booklet are Distorted or Blurred

When scanning a booklet on the scanner glass, characters may appear distorted or blurred on the binding margin.
If this problem occurs, text is not recognized correctly when you save the scanned image as a Searchable PDF.
To decrease distortion or blurring on the binding margin, gently press down the document cover and hold it down
while scanning to flatten the booklet. Make sure you do not move the booklet while scanning.
Important:
c
Do not press the document cover with too much force. Otherwise, the booklet or the scanner may be damaged.

Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the scanner driver (Epson Scan 2)
settings using Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is one of the applications supplied with the scanner software.
1. Start Epson Scan 2 Utility.
❏ Windows 11
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
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Scanned Image Problems
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Cannot Solve Problems in the Scanned Image
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