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Contacting us
For help installing, operating, maintaining, and troubleshooting this product, refer to this document and any
other documentation provided. If you still have questions, contact us during business hours (Monday through
Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time).
Table 6.
Technical support
North America
T: 888 GE Security (888.437.3287) Toll-free in the US,
Puerto Rico, and Canada.
503.885.5700 outside the toll-free area.
F: 561.998.6232 (Boca Raton tech support)
E:
nstechsrv@ge.com
gesecurity.customerservice@ge.com
Australia, New Zealand
E:
techsupport@gesecurity.com.au
Note: Be ready at the equipment before calling.
Online resources
Here are some useful links on our website www.gesecurity.com:
Online library. From the Customer Support menu, select the
and log on, you may search for the documentation you need.
Training. To view any available online training for GE Security products, select the
(Online training is not available for all products.)
Warranty and terms information. From the Customer Support menu, select
Policy Statement
or
Customer service and technical support. From the Customer Support menu, select
Technical &
Application. Select the appropriate product category for the contact information or use the
menu to select a location outside the US.
1.
Many GE documents are provided in English only as PDFs. To read these documents, you will need Adobe Reader, which you
can download free from Adobe's website at www.adobe.com.
Terms and Conditions Policy
Latin America
T: 305.593.4301
F: 305.593.4300
E:
InfraSec.TechnicalServicesLatinAmerica@ge.com
InfraSecCustomerService.LatinAmerica@ge.com
Europe, Middle East, and Africa
W: At www.gesecurity.eu, select
China, India, Singapore, Taiwan, Southeast Asia
E:
ges.asiatechservice@ge.com
Resource Library
1
Statement.
Customer
Support.
link. After you register
Training
link.
Return and Warranty
Customer Service
13
or
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