Contacting Technical Support - GE ProBridge User Manual

Contacting technical support

For assistance installing, operating, maintaining, and
troubleshooting this product, refer to this document and any other
documentation provided. If you still have questions, you may
contact technical support during normal business hours (Monday
through Friday, excluding holidays, between 5 a.m. and 5 p.m.
Pacific Time).
Table 1. Sales and support contact information
Sales
Phone:
Toll-free: 888.GESECURity (888.437.3287) in the US, including
Alaska and Hawaii; Puerto Rico; Canada.
Outside the toll-free area: 503.885.5700.
E-mail
info@gesecurity.com
Fax
800.483.2495
Note: Be ready at the equipment before calling for technical support.
Online publication library
Another great resource for assistance with your GE product is our
online publication library. To access the library, go to our website
at the following location:
http://www.gesecurity.com
In the Customer Support menu, select the
link. After you register and log on, you may search through our
online library for the documentation you need.
1. Many GE documents are provided as PDFs (portable document format).
To read these documents, you will need Adobe Acrobat Reader, which
can be downloaded free from Adobe's website at www.adobe.com.
Technical support
generaltech@ge.com
541.752.9096 (24 hours/day)
Publication Library
1