Panasonic Toughbook CF-30C3DAZBM Reference Manual page 105

Troubleshooting (Advanced)
Fingerprint Reader (only for model with Fingerprint Reader)
Removing data from the reader.
"Lift Finger" is displayed during opera-
tion.
Fast User Switching Function
Some applications do not work prop-
erly.
Others
No response.
When enrollment to the device is used, passport data is stored to the device. To
remove it, go to the [Delete user data] passport wizard and delete existing
passports.
You can temporarily disable the fingerprint sensor with the following procedure.
Click on the notification area and then right-click the "Fingerprint
A
software" icon .
Select [Don't Use Sensor].
B
The icon turns gray.
To enable the fingerprint sensor, proceed as follows.
Right-click the "Fingerprint software" icon
A
Select [Use Sensor].
B
When switching to a different user with the Fast User Switching function, the
following problems may occur.
• Some applications may not work properly.
• Key combination with Fn may not work.
• The display settings may not be possible.
• A serial mouse may not work.
• <Only for models with TPM>
Personal Secure Drive function Security Platform (TPM) may not work.
• <Only for model with wireless LAN>
Wireless LAN cannot be used.
In these cases, log off all users without using Fast User Switching function and
perform the operation once more. If the problem persists, restart the computer.
Press Ctrl+Shift+Esc to open Task Manager and close the software appli-
cation.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use Alt+Tab to check.
Shut down by sliding and holding the power switch for 4 seconds or longer, and
turn on the computer and open the application again. If Windows runs correctly,
but the application software does not start, click
[Uninstall a program] and remove the failing application software, then reinstall
the application software.
105
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(Start) - [Control Panel] -